Nursing Care plus FNC £235.88
Respite stay minimum of 2 weeks - from £1,850 per week.
We do not provide Nursing Dementia Care.
Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.
Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.
Wilmslow Manor Care Centre has a Review Score of 9.9 (9.920) out of 10, based on 64 reviews in the last 2 years. Over all time Wilmslow Manor Care Centre has 66 reviews.
Review from Jane F (Daughter of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for providing this wonderful review, we always enjoy your visits, the staff will be delighted by this review. I will ensure I pass on your feedback, thank you again.
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Review from Z M (Daughter of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for taking the time to leave such a wonderful review, we are happy to hear you are happy and confident in all aspects of Mums care, I will be sure to pass your feedback on to the team.
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Review from N C (Wife of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for your kind review, we have and continue to enjoy getting to know your Husband, and we enjoy the giggles in reception each time you visit. Thank you for taking the time to leave us this review.
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Review from S H (Daughter of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you fort this lovely review, we are glad to hear you are happy with the care Mum receives at Wilmslow Manor, staff have a great relationship with her, everyone will be delighted with this feedback, thank you again.
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Review from Julie S (Daughter of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for taking the time to leave this wonderful review, staff do understand that a transition into a care environment can be tough and recognised this for Mum and you as a family, we are happy to hear that staff were able to support you with this and make it that bit easier, the staff will be delighted with this feedback, thank you again.
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Review from Angela W (Daughter of Resident) published on 30 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for such a lovely review, I am pleased to hear you are happy with the care Mum receives at Wilmslow Manor. I will be sure to pass your comments on to the team, the wellbeing of our residents is at the very top of everyone's reasons for doing the jobs we do, we are delighted to hear you are happy with the care and the activities provided, Thank you again.
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Review from Jos S (Daughter of Resident) published on 29 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you kindly for this wonderful review, we are glad that Dad has settled, and we are glad as a family that you are happy with the care that Dad receives, I will share this wonderful review with our team, thank you again.
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Review from John F (Son of Resident) published on 22 January 2025
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Review from N T (Daughter of Resident) published on 22 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for such a delightful review, we are happy to hear you have such a lovely time visiting and that your mother enjoys the activities we have daily, thank you again, I will pass your comments on to the team.
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Review from J T (Daughter of Resident) published on 22 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you J for your kind words, I will pass your comments on to the team.
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Review from S C (Daughter of Resident) published on 21 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for such a marvellous and delightful review, I will be sure to pass these delightful comments on to the team.
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Review from D C (Son of Resident) published on 20 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for your lovely review, we love to see your mum involved in the events that take place, thank you again, I will be sure to pass onto the team.
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Review from P T (Partner of Resident) published on 16 January 2025
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for your kind review, I will be sure to pass these comments on to the team, thank you again.
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Review from P L (Son of Resident) published on 17 December 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for taking the time to leave such a lovely review, We really enjoyed having Mum stay with us, I will be sure to pass on your comments on to the team.
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Review from M D (Grandson of Resident) published on 11 December 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for your kind review, I am glad that you were happy with your grandfather's care, we enjoyed having him stay with us and do hope he's doing well, I will be sure to pass your comments on to the team.
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Review from D I (Friend of Resident) published on 3 December 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Hi, thank you for taking the time to leave a review, we are pleased to hear you enjoy visiting Wilmslow Manor and you feel its a lovely care home, I am sorry to hear you feel this way regarding the bedrooms, I am happy to discuss this with you during your next visit, Thank you again for leaving this review I will be sure to feed your comments back to the team.
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Review from S J (Friend of Resident) published on 28 October 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for such a delightful review, I will be sure to pass this on to the team.
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Review from Chris T (Son of Resident) published on 17 October 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for such a lovely review, I will ensure I pass your lovely comments onto the team.
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Review from T E (Friend of Resident) published on 17 October 2024
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Review from M H (Son of Resident) published on 26 September 2024
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Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre
Thank you for a lovely review, I will be sure to pass your comments on to the team.
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The Review Score of 9.9 (9.920) out of 10 for Wilmslow Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.920 for Wilmslow Manor Care Centre is calculated as follows: ( (709 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 758 Ratings = 4.92
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wilmslow Manor Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2018
I joined New Care in 2018 after working for 15 years in Residential care. I was previously Deputy Manager and came to New Care as a Senior Care Assistant and then I was promoted to Head of Care in August 2023 I was successful and promoted to Deputy Manager at Grosvenor Manor in Chester, and more recently I have been promoted within New Care as Home Manager at Wilmslow Manor.
Where I am extremely happy and content. Person Centred Care is and always will be a passion of mine and being able to help promote independence and high-quality care always leaves me smiling. New Care is an excellent company to work with and provides residents with excellent care and staff with support and the chance to develop their careers. I have recently completed my Level 5 Diploma in Leadership and Management in Adult Care.
Job Title: Deputy Manager
Joined: 2023
I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.
New Care provides all this to residents, their families staff and all visitors who are welcomed as We Care.
Job Title: Head of Care
Joined: 2020
I have worked for New Care since 2020 and have 13 years of experience in the care sector, always working in a care home setting. I officially started at New Care as a care assistant and swiftly advanced to the role of team leader before seizing the opportunity in 2023 to elevate my career to Head of care. Since then, I've immersed myself in the care sector embracing each day as a chance to learn and grow. My caring nature fuels my passion for helping others, particularly comforting end-of-life care for our residents. I find fulfilment in making a positive impact on the residents we care for. I have recently completed my level 3 in Adult care which has helped me gain a lot of knowledge in my current role.
Working at New Care is a true blessing, providing a refreshing and supportive environment where both staff and residents receive the care and attention they deserve.
Job Title: Wellbeing Coordinator
Joined: 2022
I am the Wellbeing Co-Ordinator at Wilmslow Manor Care Centre. I have worked in Health and Social Care for the past 3.5 years, progressing to the position of Wellbeing Lead. I am a university graduate in Mental Health Nursing and am trained in Namaste Care. I have previously worked in retail as a Sales Manager and am able to use my transferable skills to manage and coordinate all aspects of my role, including creating weekly person centred activity programmes within the home. My passion is care and supporting both residents and their families through their own personal journeys will be key to my new role within New Care.