Wilmslow Manor Care Centre

51 Handforth Road, Wilmslow SK9 2LX
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9.9 66 Reviews
  • Wilmslow Manor Care Centre, Wilmslow
Wilmslow Manor is a modern care home located in Wilmslow, Cheshire. The home offers residential, nursing and dementia care.

Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously support residents' wellbeing and quality of life.

This state-of-the art facility is beautifully decorated, with signs and colour palettes that specially support people living with dementia.

Care Provided by Wilmslow Manor Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Darren Molyneux (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Wilmslow Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Residential Dementia Care from £1,850
    • RESPITE Self-Funded Nursing Care from £1,850
  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,850 per week.


    We do not provide Nursing Dementia Care.


  • (these prices are only a guideline, please contact Wilmslow Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking
  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Wilmslow Manor Care Centre Reviews (66)

Total of 66, showing 21-40
9.9

Wilmslow Manor Care Centre has a Review Score of 9.9 (9.920) out of 10, based on 64 reviews in the last 2 years. Over all time Wilmslow Manor Care Centre has 66 reviews.

Overall Experience

  • 62
  • 4
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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for just over a year now and I can honestly say 'we are all thoroughly pleased with Mum's caring, they keep us fully informed of Mum's wellbeing and it's always a pleasure to pop in anytime to visit Mum'.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for providing this wonderful review, we always enjoy your visits, the staff will be delighted by this review. I will ensure I pass on your feedback, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

The care my Mum receives from all staff has been outstanding. My Mum's needs are unpredictable and the nurses and carers work very hard to look after her. The nurses regularly keep me informed of any changes to my Mum's health/care and GP/hospital appointments. The carers go out their way to dignify
my Mum, by dressing her and styling her hair the way she would have done herself if she were able to do so. This gives me great assurance she is in the right place. The staff are very friendly, kind, caring and have good humour with my Mum which she enjoys. There are daily activities which my Mum can take part in if she wishes. The hospitality staff take great care ensuring my Mum follows a diabetic diet. The home and grounds are beautiful, very clean and well-maintained. As a family we wanted somewhere that was home from home for my Mum with high care standards and Wilmslow Mannor ticks all the boxes.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave such a wonderful review, we are happy to hear you are happy and confident in all aspects of Mums care, I will be sure to pass your feedback on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has the best possible care I could wish for. The staff and facilities are superb and the rooms are very comfortable and well-equipped. I am totally relaxed about this which takes away the stress from me. Thanks to everyone at the care home.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your kind review, we have and continue to enjoy getting to know your Husband, and we enjoy the giggles in reception each time you visit. Thank you for taking the time to leave us this review.


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Overall Experience  Overall Experience 5.0 out of 5

I live in the Outer Hebrides. I travel down to spend time with Mum as often as possible. I receive updates on a regular basis, and contact the home regularly to speak with nursing staff and Mum. I couldn't wish for a more caring and supportive staff looking after her. When I visit, Mum is always dressed
well, hair neat, nails painted, has everything she requires to hand, and staff are attentive. Staff know me when I visit and always chat. I am always updated with medication changes and how Mum is. Staff are accommodating, especially if I have a meal with Mum, making every effort to make it special, as are birthdays, Christmas, and important calendar events. Home is clean and fresh, meals good, coffee always available, really cannot fault. Even the lovely carer bringing coffee, remembering what I like, two months on. 10 out of 10.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you fort this lovely review, we are glad to hear you are happy with the care Mum receives at Wilmslow Manor, staff have a great relationship with her, everyone will be delighted with this feedback, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

My sister and I were searching for a care home for mum when her dementia deteriorated and we were worried for her safety at home. After visiting several others we immediately felt on our first visit this home was wonderful. All the staff are friendly, engaging and seem happy doing their job. We are
allowed to visit at any time and are always welcomed. It was never going to be easy to settle Mum as it wasn't her wish to leave her home but the staff have done everything possible to make the transition as easy for us as they can. There are a large range of activities arranged which are available to all residents, although our Mum doesn't get involved too often they keep trying to engage her. The staff very quickly understood her personality and do their best to accommodate her needs. The best thing for us is that we know Mum gets her medications, she is cared for 24 hours a day and we can be happy knowing how well looked after she is.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave this wonderful review, staff do understand that a transition into a care environment can be tough and recognised this for Mum and you as a family, we are happy to hear that staff were able to support you with this and make it that bit easier, the staff will be delighted with this feedback, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

I am always impressed by the level of care my mum receives at Wilmslow Manor, having been a resident for over a year now. The staff are always very friendly, caring and engaging with the residents and relatives, with a range of activities offered for the residents. We had our Christmas day lunch with
my Mum at the home, and thoroughly enjoyed it with the staff making us feel very welcome. The home is always spotless, with lovely surroundings making it very comfortable and inviting for residents and visitors. My mum also enjoys having her hair done by the visiting hairdresser, and the staff often paint her nails.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a lovely review, I am pleased to hear you are happy with the care Mum receives at Wilmslow Manor. I will be sure to pass your comments on to the team, the wellbeing of our residents is at the very top of everyone's reasons for doing the jobs we do, we are delighted to hear you are happy with the care and the activities provided, Thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Cannot fault the care Dad has received since coming to live at Wilmslow Manor. The most important aspect for us is that he is happy, and he undoubtedly is. He has made friends and this is because everyone is really encouraged to mix together. Two staff members in particular have helped to ensure that
Dad is happy, they are outstanding. Also a big thank you to the manager. The process of Dad entering the place was so efficient and he really makes sure that we are kept in touch with all that is going on with Dad's care. Having been round other homes, I have not found any which even touches Wilmslow Manor.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you kindly for this wonderful review, we are glad that Dad has settled, and we are glad as a family that you are happy with the care that Dad receives, I will share this wonderful review with our team, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

Feel my mother is cared for by excellent staff. Great improvement since the current management team took over. Can feel a real difference when I visit. The whole team from reception to the carers always make me welcome and are very caring for my mother.

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Overall Experience  Overall Experience 5.0 out of 5

As I live overseas, this was the first time I have been able to visit my mother. My sister and brother are still local and are always visiting Mum. I found all the staff friendly, attentive, and great with the residents. They have plenty of activities to keep the residents active, and stimulated, which
in my Mum's case is extremely important. We had a fun time visiting, my mum was happy and I felt very comfortable leaving her in their care.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, we are happy to hear you have such a lovely time visiting and that your mother enjoys the activities we have daily, thank you again, I will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

The standard of care at Wilmslow Manor is exemplary. She is being looked after so beautifully. The staff are kind, caring, considerate and polite. We really feel that our mum is in the best place for her needs.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you J for your kind words, I will pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My father was discharged to Wilmslow Manor Care home, from hospital. He'd been told he only had about 3 months to live, as he was very poorly at the time. That was around November 2023. The care home made a special effort to make sure there was a bed for him. Now it's January 2025, and he's still with
us.
If it hadn't been for the care he receives from all the staff at the home I know he wouldn't still be here. All the staff, from managers, receptionists, nurses, carers, hospitality and cleaners go above and beyond what they're expected to do.
Everyone is very friendly, and happy to help out if you've got a problem or query.
Unfortunately, my dad isn't mobile, but the lounge is a great space for the residents to meet up. Either to chat or watch a bit of tv.
I hope it won't happen yet (fingers crossed), but I would be very happy to go into to a home such as Wilmslow Manor.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a marvellous and delightful review, I will be sure to pass these delightful comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I can't say enough about the care my mum receives from the amazing staff at Wilmslow Manor, they put on events of which everyone is invited and are just fantastic for all the residents. My mum's face lights up which in turn lights my face up. Just brilliant. Every day!

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your lovely review, we love to see your mum involved in the events that take place, thank you again, I will be sure to pass onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

Outstanding facility, all staff and management are an friendly and helpful and go above and beyond to support the residents and their families. I would highly recommend Wilmslow Manor Care Centre to anyone.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your kind review, I will be sure to pass these comments on to the team, thank you again.


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Overall Experience  Overall Experience 5.0 out of 5

An outstanding care home in every respect. The facilities, programme and especially the staff are absolutely first class. The decision to place relatives in a care facility is not easy but the whole experience at Wilmslow Manor Care Centre made things so much easier.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for taking the time to leave such a lovely review, We really enjoyed having Mum stay with us, I will be sure to pass on your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff from carers to hospitality to management were amazing at Wilmslow Manor Care Centre, from the moment my grandad arrived everyone made him feel welcome, safe and treated him with the utmost respect. They would always keep me and my family up to date and were always on hand to answer
any queries we had. We are forever grateful to everyone at Wilmslow Manor Care Centre for giving my grandad the dignity and quality of life he deserved.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for your kind review, I am glad that you were happy with your grandfather's care, we enjoyed having him stay with us and do hope he's doing well, I will be sure to pass your comments on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend since she moved into the home two years ago and have always been impressed with the staff who always make me feel welcome. The standard of cleanliness is excellent and the lounge and dining room are beautifully decorated and furnished but I think the bedrooms are rather
dowdy and poorly lit. Overall, I think it is a lovely care home and I have visited several over the years.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Hi, thank you for taking the time to leave a review, we are pleased to hear you enjoy visiting Wilmslow Manor and you feel its a lovely care home, I am sorry to hear you feel this way regarding the bedrooms, I am happy to discuss this with you during your next visit, Thank you again for leaving this review I will be sure to feed your comments back to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My friend recently stayed at this wonderful care home, it's beautifully designed but most of all my friend's care was second to none. What a brilliant job you all do. I would highly recommend this home to anyone.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a delightful review, I will be sure to pass this on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Such a wonderful place. They accommodated my mum at very short notice and are doing the same now for my dad. The staff are amazing, they make themselves known by name so it feels like a very personalised service.
Spotlessly clean, they can't do enough for you. And all the team members are permanent
staff so they don't rely on agency. That means my parents can build up a familiarity and feel comfortable. Cannot recommend them highly enough.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for such a lovely review, I will ensure I pass your lovely comments onto the team.


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Overall Experience  Overall Experience 5.0 out of 5

Staff could not do enough for my friend and make her comfortable. They are always welcoming to me, offering cups of tea and generally making me feel welcome. My friend was very poorly and the dignity she was afforded was better than I had imagined. If I were in need of somewhere like this if I became
ill I would not worry at all.

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Overall Experience  Overall Experience 4.0 out of 5

Very good facilities with excellent, caring staff looking after my father for 2 years since the home opened.

Reply from Darren Molyneux, Home Manager at Wilmslow Manor Care Centre

Thank you for a lovely review, I will be sure to pass your comments on to the team.


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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Wilmslow Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Wilmslow Manor Care Centre is calculated as follows: ( (709 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 758 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wilmslow Manor Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (4)

Darren

Darren Molyneux

Job Title: Home Manager

Joined: 2018

I joined New Care in 2018 after working for 15 years in Residential care. I was previously Deputy Manager and came to New Care as a Senior Care Assistant and then I was promoted to Head of Care in August 2023 I was successful and promoted to Deputy Manager at Grosvenor Manor in Chester, and more recently I have been promoted within New Care as Home Manager at Wilmslow Manor.


Where I am extremely happy and content. Person Centred Care is and always will be a passion of mine and being able to help promote independence and high-quality care always leaves me smiling. New Care is an excellent company to work with and provides residents with excellent care and staff with support and the chance to develop their careers. I have recently completed my Level 5 Diploma in Leadership and Management in Adult Care.


Jo

Jo Ward

Job Title: Deputy Manager

Joined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.


New Care provides all this to residents, their families staff and all visitors who are welcomed as We Care.


Bobby

Bobby Magee

Job Title: Head of Care

Joined: 2020

I have worked for New Care since 2020 and have 13 years of experience in the care sector, always working in a care home setting. I officially started at New Care as a care assistant and swiftly advanced to the role of team leader before seizing the opportunity in 2023 to elevate my career to Head of care. Since then, I've immersed myself in the care sector embracing each day as a chance to learn and grow. My caring nature fuels my passion for helping others, particularly comforting end-of-life care for our residents. I find fulfilment in making a positive impact on the residents we care for. I have recently completed my level 3 in Adult care which has helped me gain a lot of knowledge in my current role.


Working at New Care is a true blessing, providing a refreshing and supportive environment where both staff and residents receive the care and attention they deserve.


Sarah Jo

Sarah Jo Wild

Job Title: Wellbeing Coordinator

Joined: 2022

I am the Wellbeing Co-Ordinator at Wilmslow Manor Care Centre. I have worked in Health and Social Care for the past 3.5 years, progressing to the position of Wellbeing Lead. I am a university graduate in Mental Health Nursing and am trained in Namaste Care. I have previously worked in retail as a Sales Manager and am able to use my transferable skills to manage and coordinate all aspects of my role, including creating weekly person centred activity programmes within the home. My passion is care and supporting both residents and their families through their own personal journeys will be key to my new role within New Care.