Wilmslow Manor Care Centre

51 Handforth Road, Wilmslow SK9 2LX
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9.9 66 Reviews
  • Wilmslow Manor Care Centre, Wilmslow
Wilmslow Manor is a modern care home located in Wilmslow, Cheshire. The home offers residential, nursing and dementia care.

Every member of the team undergoes rigorous training to ensure they understand the needs of residents and how they can continuously support residents' wellbeing and quality of life.

This state-of-the art facility is beautifully decorated, with signs and colour palettes that specially support people living with dementia.

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Care Provided by Wilmslow Manor Care Centre

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Darren Molyneux (Home Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Wilmslow Manor Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,650
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,800
    • RESPITE Self-Funded Residential Care from £1,850
    • RESPITE Self-Funded Residential Dementia Care from £1,850
    • RESPITE Self-Funded Nursing Care from £1,850

  • Nursing Care plus FNC £235.88


    Respite stay minimum of 2 weeks - from £1,850 per week.


    We do not provide Nursing Dementia Care.
  • (these prices are only a guideline, please contact Wilmslow Manor Care Centre to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Near Public Transport
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome, encouraged to avoid meal times if possible and after 8pm when residents may be relaxing in nightwear.


  • Parking

  • Parking is available on site. Visitors asked if they park on the local roads to be courteous to neighbours.


Wilmslow Manor Care Centre Reviews (66)

Total of 66, showing 61-66
9.9

Wilmslow Manor Care Centre has a Review Score of 9.9 (9.920) out of 10, based on 64 reviews in the last 2 years. Over all time Wilmslow Manor Care Centre has 66 reviews.

Overall Experience

  • 62
  • 4
  • 0
  • 0
  • 0

Date Published

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64
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Review from F R (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum moved to Wilmslow Manor Care Centre just over 6 weeks ago. She has settled in well. The accommodation is clean and comfortable. Mum enjoys the food, the staff are all caring, patient and polite. Everything seems to be well-run and efficient.

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you for your kind review I will pass on your comments to our staff team.


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Review from Jonathan O (Son of Resident) published on 19 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very user-friendly admission procedure, assessment and admin - done at a personal level. Extremely nice helpful team, wanting to help. My mother is here for respite care and whatever could be done in the circumstances has been.

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you for your review, I will pass on your review to our team.


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Review from Jane R (Daughter of Resident) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We chose Wilmslow Manor Care Centre for my mum after she had done 2 weeks of respite care there - we didn’t need to look anywhere else after that, as we knew this was the place for mum. The staff have been excellent. They are caring, as you’d expect, but they go further than this, you can see they have
a vested interest in mum’s happiness and well-being, and also in my family. You really feel part of the home when you visit, and can just slot into whatever they are doing. The ambience of the home is lovely, it feels calm and welcoming (with a hot drink and biscuit always offered!). Nothing ever seems too much effort for the staff, and I know mum is in safe hands. She looks well, enjoys her food, and seeing her smile makes me know we made the right decision in choosing the home. It’s a difficult time making the transition, but the home made it as simple and straightforward as they possibly could, and could not have been more supportive. Thank you to the whole team at Wilmslow Manor - you are amazing!

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you for your lovely review.
We are delighted with how well your Mum's transition has been to living with us here at Wilmslow Manor and all look forward to seeing you and her other family members when they visit.
I will pass on your comments to all of the team.


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Review from T F (Daughter of Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father needed respite care following a big operation in February. Wilmslow Manor Care Centre proved to be the perfect place to help him recover and get stronger. The nurses and carers looked after him very well and the chef ensured he was provided with lovely gluten-free meals. I must also say thank
you to the manager and administration staff who ensured the transfer from the hospital went ahead without any problems.

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you so much for your lovely review, I will pass on your thanks to the team. Hope you and your Father are keeping well.


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Review from A S (Daughter of Resident) published on 30 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Wilmslow Manor Care Centre one month ago. As you will appreciate this has been a very sad transition for a wonderful vibrant mother and wife. The carers and team leads have helped with this transition treating my mother with respect and care. I would like to recognise one carer
in particular for her amazing care and help to us, also the registered nurse who spent time talking to me with empathy and genuine care and understanding. I discussed with the manager my opinion on fees for care. I live in Toronto, Canada so making sure my mum is settled and my father is happy has been important. The care is my most important priority.

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you for your review, I will share your feedback to our team.


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Review from Cath Y (Daughter-in-law of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was looked after for two weeks. Her care was excellent. She was talking better and more aware than when she went in. Food was beautiful. Couldn't find fault at all. She is going to have respite care again as she enjoyed it. The staff were faultless and extremely caring.

Reply from Paula Clark, Home Manager at Wilmslow Manor Care Centre

Thank you for your kind review. I will share your feedback with our team.


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Current Review Score: 9.9 (9.920)

Overview of Review Score

The Review Score of 9.9 (9.920) out of 10 for Wilmslow Manor Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 64 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 64 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.920 for Wilmslow Manor Care Centre is calculated as follows: ( (709 Excellents x 5) + (38 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 758 Ratings = 4.92

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wilmslow Manor Care Centre is based on 64 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 64 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (4)

Darren

Darren Molyneux

Job Title: Home Manager

Joined: 2018

I joined New Care in 2018 after working for 15 years in Residential care. I was previously Deputy Manager and came to New Care as a Senior Care Assistant and then I was promoted to Head of Care in August 2023 I was successful and promoted to Deputy Manager at Grosvenor Manor in Chester, and more recently I have been promoted within New Care as Home Manager at Wilmslow Manor.


Where I am extremely happy and content. Person Centred Care is and always will be a passion of mine and being able to help promote independence and high-quality care always leaves me smiling. New Care is an excellent company to work with and provides residents with excellent care and staff with support and the chance to develop their careers. I have recently completed my Level 5 Diploma in Leadership and Management in Adult Care.


Jo

Jo Ward

Job Title: Deputy Manager

Joined: 2023

I have over 35 years of nursing experience in care and acute settings. I started with care and have been drawn back to care because there is so much to experience with people who have had years of life but now need our care, support, safety and positive approach to their health and well-being.


New Care provides all this to residents, their families staff and all visitors who are welcomed as We Care.


Bobby

Bobby Magee

Job Title: Head of Care

Joined: 2020

I have worked for New Care since 2020 and have 13 years of experience in the care sector, always working in a care home setting. I officially started at New Care as a care assistant and swiftly advanced to the role of team leader before seizing the opportunity in 2023 to elevate my career to Head of care. Since then, I've immersed myself in the care sector embracing each day as a chance to learn and grow. My caring nature fuels my passion for helping others, particularly comforting end-of-life care for our residents. I find fulfilment in making a positive impact on the residents we care for. I have recently completed my level 3 in Adult care which has helped me gain a lot of knowledge in my current role.


Working at New Care is a true blessing, providing a refreshing and supportive environment where both staff and residents receive the care and attention they deserve.


Sarah Jo

Sarah Jo Wild

Job Title: Wellbeing Coordinator

Joined: 2022

I am the Wellbeing Co-Ordinator at Wilmslow Manor Care Centre. I have worked in Health and Social Care for the past 3.5 years, progressing to the position of Wellbeing Lead. I am a university graduate in Mental Health Nursing and am trained in Namaste Care. I have previously worked in retail as a Sales Manager and am able to use my transferable skills to manage and coordinate all aspects of my role, including creating weekly person centred activity programmes within the home. My passion is care and supporting both residents and their families through their own personal journeys will be key to my new role within New Care.