The care he received was wonderful. The homemakers were endlessly kind, patient, and respectful
Dee L (Daughter of Resident)
Outstanding care was provided at all times.
Natasha M (Granddaughter of Resident)
I can’t praise enough. We’ve been welcomed with open arms.
Michelle G (Daughter of Resident)
Parking on site for visitors.
Cofton Park Manor Care Home has a Review Score of 10 (9.963) out of 10, based on 34 reviews in the last 2 years. Over all time Cofton Park Manor Care Home has 38 reviews.
Review from Mark C (Nephew of Resident) published on 10 January 2025
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for taking the time to write a review. We are thrilled that your aunt feels very happy at Cofton. We look forward to making lots of wonderful memories in 2025.
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Review from Lindsay M (Daughter of Resident) published on 10 December 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
We appreciate you taking the time to review us. That our staff was friendly, accommodating, and spent quality time with you and your mother makes us very happy. We truly value your input and take feedback very seriously.
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Review from Ruth W (Wife of Resident) published on 21 November 2024
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Reply from Wendy Sibley, Community Relations Manager at Cofton Park Manor Care Home
Thank you so much for this review. Our staff strive to giving the upmost care and support to our residents. We are so pleased to hear your husband is enjoying the food and the extensive range of activities too.
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Review from G P (Niece of Resident) published on 21 November 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for taking the time to complete a review. It was a privilege to be able to look after your aunt and uncle. We are thrilled they had the best time here at Cofton Park Manor. We look forward to them popping in for a coffee and catch up real soon.
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Review from Dee L (Daughter of Resident) published on 10 September 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for taking the time to submit such a lovely review. It was our pleasure to be able to look after your father at Cofton Park Manor. Please remember that you are always welcome to pop in for a coffee and chat if you ever pass by.
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Review from Pam D (Respite Resident) published on 5 August 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for taking the time to write us such a wonderful review. It was our pleasure to help you with your recovery process and we are thrilled to hear you and your husband enjoyed your experience here at Cofton Park Manor. We look forward to seeing you again soon.
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Review from Lisa S (Daughter of Resident) published on 18 July 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
We sincerely appreciate you taking the time to write such a beautiful review. Our dedicated team are committed to giving our residents the finest care possible during these trying times so that they can feel comfortable and that their families are supported. We are always here for you if you need a coffee & chat.
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Review from Natasha M (Granddaughter of Resident) published on 19 June 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for your lovely review. Our Residents & staff miss your grandma immensely & will cherish the great memories we shared together. We will take good care of the beautiful rose tree, which we thank you so much for & is blooming fabulously in our garden for everyone to enjoy. Please remember, we are always here if you ever feel you want to pop in for a coffee & a chat.
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Review from Jeff C (Son of Resident) published on 23 May 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
We sincerely appreciate your review. We are all incredibly happy that we could support you and your mother during a time of need and become a part of your family as well. We are overjoyed that your mother has reclaimed her independence and formed wonderful friendships that will last a lifetime. It has been a joy, and if you have a chance, please stop by for a coffee.
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Review from Lisa B (Relative of Resident) published on 20 May 2024
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Reply from Wendy Sibley, Community Relations Manager at Cofton Park Manor Care Home
We appreciate you taking the time to write and post a review. We are so pleased you and your family had a wonderful experience at Cofton Park Manor. If you need a chat & a coffee, we are always available.
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Review from Stephen N (Son of Resident) published on 18 April 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for submitting this lovely review. We are thrilled to hear that Mom has had a fantastic experience during her stay at Cofton Park Manor. It was our pleasure to ensure that Mom had the best care possible from every department and that she enjoyed her stay with us. Please remember, we are always here for a coffee & a chat if needed by you or mom.
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Review from Tracey T (Daughter of Resident) published on 18 March 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for taking the time to submit a review for our home. We are so pleased with how much confidence your mother has gained over these past months. It is so lovely to see her joining in with the activities and enjoying every day.
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Review from Gill B (Friend of Resident) published on 6 March 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for taking the time to write a review. We are thrilled to hear that you had a wonderful afternoon with us. We look forward to seeing you again soon.
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Review from Matthew B (Son of Resident) published on 11 January 2024
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However, we could not have been happier with what Crofton Park Manor Care Home offered. The facilities
Although the cost is not low, it did represent excellent value for money. In our case, that was because her brief stay at Crofton Park Manor made an important contribution to my Mum being as comfortable as possible in her final days - the thought of returning to what she already saw as her “home” was a source of pleasure and optimism. For that, more than anything, I will always be grateful to the staff. Thank you.
Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you so much for taking the time to submit a review for us at this challenging time.
It was our pleasure to be able to look after your mum at Cofton Park Manor.
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Review from Jonathan H (Son of Resident) published on 10 January 2024
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
I sincerely appreciate your review. Taking care of your mother was an honour for us.
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Review from David S (Respite Resident) published on 12 December 2023
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for taking the time to review our home. Always a pleasure to see you on a regular basis.
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Review from Tracey W (Daughter of Resident) published on 7 December 2023
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for taking the time to review our beautiful home. It is our pleasure to ensure you and your father have the best experience here at Cofton Park Manor. Always happy to help.
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Review from L C (Granddaughter of Resident) published on 7 December 2023
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for your kind words. We are happy to hear you are happy and that you would recommend our home.
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Review from Stuart W (Son of Resident) published on 29 November 2023
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for your kind words. It is such a pleasure seeing your mom join in and enjoying every day activities here at Cofton Park Manor.
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Review from Fred D (Husband of Resident) published on 21 September 2023
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Reply from Wendy Sibley, Community Relations Lead at Cofton Park Manor Care Home
Thank you for your kind words and for taking the time to leave a review. Our team at Cofton Park Manor feel honoured to have been able to assist you and your wife at such a difficult time.
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The Review Score of 10 (9.963) out of 10 for Cofton Park Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 34 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.963 for Cofton Park Manor Care Home is calculated as follows: ( (389 Excellents x 5) + (15 Goods x 4) ) ÷ 404 Ratings = 4.963
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cofton Park Manor Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 34 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Home Manager
Joined: 2022
Kerry Hill has a BSc (Hons) in Nursing Studies - Mental Health and over 25 years of experience, starting her career as Care Assistant. With prior roles in care operators across the UK, Kerry has successfully improved the quality and standards of a range of care homes. She has experience in mental health, dementia care, and complex care for younger adults, and is deeply committed to delivering the highest standard of person-centred care.
Kerry is passionate about creating a supportive and nurturing environment for both residents and staff. Outside of work, she enjoys unwinding with horror films, finding them a perfect way to relax after a rewarding day of work.
"At Cofton Park Manor, we work hard to provide the highest standards of care for our residents, while also giving them plenty of opportunities to make the most of their golden years. Our team is there to support in all areas of care and ensure residents feel at home within an environment they can truly enjoy."
Job Title: Clinical Lead
Conrad Knight, a registered learning disability nurse, began his career as a support worker and has 12 years of broad expertise in a variety of healthcare-related fields, including working with young adults with learning disabilities, elderly dementia patients, and end-of-life care. Conrad successfully delivers high-quality care that has a good impact on the lives of our residents. He feels that in order for residents to maximize their potential, it is crucial to provide the best possible care that takes into account all of their requirements, wants and needs.
‘Working at Cofton Park Manor has been the highlight of my career so far, I am working with the most caring and experienced team I have ever had the pleasure to meet. It truly is an honour to be working alongside my colleagues”.
Job Title: Customer Relations Manager
Wendy Sibley has dedicated over 20 years to the care sector, and her appreciation for the Homemaker Model at Hamberley Care Homes led her to the role of Customer Relations Manager at Cofton Park Manor. Wendy takes great pride in providing care and support to families, ensuring they feel fully supported throughout the entire process, from the initial enquiry to ensuring a warm and supportive welcome. She is deeply committed to ensuring that each resident receives the compassionate care and attention they deserve. Wendy's dedication to her role and the well-being of residents is sincerely appreciated by the families, residents, and team members at Cofton Park Manor.
"From our exceptional dining experiences to our thoughtfully designed interiors, every detail of Cofton Park Manor has been crafted to ensure your peace of mind. I warmly invite you to visit and experience the comfort, care, and welcoming environment we offer at Cofton Hackett."
Job Title: Business Administrator
After starting as a receptionist at Cofton Park Manor, Diane Riach was promoted to the position of Business Administrator. Diane has been in the care industry for more than 6 years, and she exudes professionalism with a friendly face and a welcoming atmosphere. Diane is thrilled to be a part of the Cofton Park Manor family and works hard to make sure the administration department runs smooth for the benefit of the residents, staff, and families.
"We are proud to provide an outstanding care home experience where luxury is a manner of life rather than just a term. I assist and support residents, staff, and families with a variety of administrative tasks. ensuring that everyone has the assurance that I will always be available to assist when needed”.
Job Title: Well-being Coach
A skilled Well-being coach, Gail Bessent came to Cofton Park Manor when it first opened in 2023. Gail feels there is a very strong connection between the mind and body. Even for the less mobile, maintaining an active lifestyle can have a positive mental impact. Gail is dedicated to supporting each and every resident in pursuing their interests, incorporating their hobbies, and taking pleasure in their free time. Gail adores all things artistic and creative and is constantly seeking new sources of motivation.
“At Cofton Park Manor, our goal is to inspire each and every resident to pursue their interests, combine their hobbies, and take pleasure in their free time. Additionally, our wonderful Homemakers spend time throughout the day engaging in one-on-one activities with residents.”
Job Title: Head Chef
Sam Janes has worked in care for seven of his sixteen successful years as a chef. Working in two rosette restaurants, hotels, and fine dining establishments handling high volume operations before joining Cofton Park Manor. Sam is very passionate about his cooking and believes working in the care industry is very fulfilling and meaningful.
Outside of work, Sam likes to keep sports by playing football and golf in his free time.
"I will always be appreciative of the opportunities Hamberley provided for me, and working here at Cofton Park Manor allows me the freedom to express myself through the food we serve. Working with a team that is so committed and full of energy makes me feel honoured to be part of the family.”
Job Title: Maintenance Officer
Steven Newton worked in the water industry for more than 19 years ago and previously worked as a maintenance technician. With extensive experience in many maintenance duties, Steven is enthusiastic about his responsibilities to guarantee the health and security of all residents, staff & Visitors at Cofton Park Manor. Steven is an avid sportsman who spends his weekends trekking and mountain biking throughout the UK.
“I am honoured to work at Cofton Park Manor. It is a family orientated Home. Staff & Residents made me feel welcome & part of the family when I joined in April 2024. My role as Maintenance Office is very rewarding and satisfying. I am always happy & willing to help”