supported by the brilliant staff - every one of whom was caring, delightful
Joan D (Resident)
Very impressed with the care and dedication that all the staff have given to my mother.
Pete G (Son of Resident)
The feeling of a warm, caring community was quite strikin
Nichole B (Daughter-in-law of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Parley Place Care Home has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Parley Place Care Home has 24 reviews.
Review from Ian C (Son of Resident) published on 24 May 2023
Submitted via Postal Card •
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Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home
Thank you for your kind words, we are pleased you feel part of the family here. It's our pleasure to provide outstanding care to Mum and we enjoy having her and you part of the Parley Place family.
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Review from Lisa F (Daughter of Resident) published on 18 May 2023
Submitted via Postal Card •
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Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home
Thank you for your kind review, it is our pleasure to care for Dad and support Mum and yourself, we are pleased to welcome you to the Parley Place family.
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Review from Janet W (Wife of Resident) published on 22 March 2023
Submitted via Website •
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Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home
Thank you for your kind words Janet, you are more than welcome in anytime and your husband is a joy to care for.
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Review from Joan D (Resident) published on 28 November 2022
Submitted via Website •
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Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home
It was an absolute pleasure caring for you in our home and we look forward to welcoming you back anytime.
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The Review Score of 10 (9.962) out of 10 for Barchester Parley Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.962 for Barchester Parley Place Care Home is calculated as follows: ( (252 Excellents x 5) + (10 Goods x 4) ) ÷ 262 Ratings = 4.962
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Parley Place Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 22 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 3 Oct 2024
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Job Title: General Manager
Joined: 2023
Hello. My name is Gina and I am the General Manager here at Parley Place. Welcome to our website.
Originally from South Africa where I was a nurse for many years, I have been living in Dorset for the past 20 years. Since arriving in the UK I have had the privilege of supporting nursing and residential homes, leading outstanding teams to ensure safe, excellent and person-centred care is delivered to our customers.
My passion and vision for Parley Place is that all who live and work in our home will feel valued, loved and included. That we will build good, strong relationships together ensuring an ethos of trust, openness, honesty and fulfilled lives.
Job Title: Deputy Manager
Joined: 2022
I have worked in the care industry for 5 years, I am so happy to be in the Parley Place team. Barchester hold very high standards which is why I am proud to be here to support our residents and be able to develop my career and support the team. Having been here since the day we opened I have progressed to my role now as Deputy Manager and I'm excited to support the home as it continues its growth. I have a great insight into the needs of the team and residents which gives me the opportunity to ensure we embrace the whole team approach to the care and dedication we show to our residents.
Job Title: Care Community Lead
Joined: 2024
My name is Sharon and I've worked in the care industry for a few years now, I ensure that our residents have their medication and their daily needs are met, this includes their social needs so I always make time to chat and hear how someone is feeling that day.
Job Title: Home Services Advisor
Joined: 2021
I joined the Parley Place family in August and I'm really excited to start building the community aspects of the home for our residents and the local community.
I am passionate about the quality care we will provide under Tracey and Kailiegh's guidance. I will be working closely with our activities coordinator to ensure there are lots of choices for things to do for our residents.
Job Title: Administrator
Joined: 2022
I'm pleased to be here at Parley Place as their Administrator.
Being an administrator is the hub of the home so I get to know residents and relatives as well as the whole Parley team. I really enjoy being able to help everyone and am looking forward to welcoming our new families to the home soon
Job Title: Activities Co-ordinator
Joined: 2022
I am looking forward to being a friendly face for our residents. A day in their lives should be filled with the care they deserve and a familiar smiley face. We embrace each and every moment and make memories, I have many skills and a passion to provide our residents with social interactions, lots of activities, smiles, laughter and fun.
Job Title: Senior Head of Maintenance
Joined: 2023
Hi, I'm Lee, Head of Maintenance here. Parley Place is such a beautiful home and I am looking forward to ensuring it is a safe and welcoming home for our residents.
Job Title: Head of Housekeeping
Joined: 2022
Hi I'm Julie, I'm head up the housekeeping team here at Parley place, ensuring it's clean, tidy and that our residents are proud of the home they live in. I really enjoy the interaction with the residents, relatives and community that come and use our home.
Job Title: Second Chef
Joined: 2022
I love working within a care setting, being able to provide good quality, fresh food to our residents and also joining in with cooking clubs to help enable our residents to still be able to participate in baking for us all to enjoy.
Job Title: Senior Carer
Joined: 2023
Hi, I'm Carina, a senior carer here at Parley Place, I love looking after our residents throughout the night, spending time with them in the evening and making sure they feel safe and comfortable for a restful night's sleep.
Job Title: Care Assistant
Joined: 2023
Hi, I'm Jackie, a care assistant here at Parley. I love to make sure the residents here are happy, content and safe, I love hearing all the stories they want to tell me and our social coffee mornings are great for all the residents getting to know each other.
Job Title: Care Assistant
Joined: 2022
I have heard so many wonderful reviews about Barchester and I have a passion for care so feel I can achieve my goals here based on their strong values. The team here already feel like a family and we can't wait to continue building our family here at Parley Place.