Barchester Parley Place Care Home

300 Christchurch Road, West Parley, Ferndown BH22 8SL
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10 24 Reviews
  • Barchester Parley Place Care Home, Ferndown
Parley Place Care Home has been specifically designed to provide high-quality residential care to older people, including those individuals living with dementia.

The home's specialist Memory Lane Community utilises a careful blend of skills and techniques developed by leading experts in the field of dementia care to deliver high-quality care and support to those who need it.

Parley Place is staffed by committed and dedicated teams of qualified support staff, who offer round-the-clock care and support for those living at the home, on either a permanent or respite basis.

Care Provided by Barchester Parley Place Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required

Good to Know

  • Person in charge
  • Gina Smith (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Parley Place Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Parley Place Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Barchester Parley Place Care Home Reviews (24)

Total of 24, showing 21-24
10

Barchester Parley Place Care Home has a Review Score of 10 (9.962) out of 10, based on 22 reviews in the last 2 years. Over all time Barchester Parley Place Care Home has 24 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Since December 2022 my mother has been a resident at Parley Place. Since this time my sister and I have become a member of the family here. All staff are on first-name terms. The care is outstanding and my mother has the best care and lifestyle possible. The transition was seamless and a positive move.
Lovely friendly atmosphere with caring staff.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind words, we are pleased you feel part of the family here. It's our pleasure to provide outstanding care to Mum and we enjoy having her and you part of the Parley Place family.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was fast-tracked into the care home experience due to his fall and a broken hip. We had talked about homes for the future but never thought it would happen now. From being assessed in the hospital, Parley Place have supported not just Dad's but Mum's well-being and my own. Dad is now safe and happy
and cared for and that enabled s to make our adjustments too. With all my heart, I thank them in what is a very, very emotional and difficult time.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind review, it is our pleasure to care for Dad and support Mum and yourself, we are pleased to welcome you to the Parley Place family.


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Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked in, I had not made an appointment, I was greeted very warmly by all staff and the residents were walking around the garden with their frames and then they all had tea and cake outside it was lovely to see. I was totally 100% impressed on my whole visit I could not fault anything,
thank you all for making us so welcome, a five-star hotel with carers to match.

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

Thank you for your kind words Janet, you are more than welcome in anytime and your husband is a joy to care for.


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Overall Experience  Overall Experience 5.0 out of 5

I arrived like a streak of cooked spaghetti and after three days I was almost ready to go home. The temptation to stay was present but must be confronted. The great joy is that, given space, I could come back when and if necessary as I have promised my sons. The time passed very pleasantly with mindless
scrabble, snap and the magic table, supported by the brilliant staff - every one of whom was caring, delightful, and always ready to cheer one and help in general.
The ornaments and pictures throughout the building contributed to the luxury hotel rather than a care home ambience. Not to mention the bubble bath!

Reply from Tracey Aldin, General Manager at Barchester Parley Place Care Home

It was an absolute pleasure caring for you in our home and we look forward to welcoming you back anytime.


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Current Review Score: 10.0 (9.962)

Overview of Review Score

The Review Score of 10 (9.962) out of 10 for Barchester Parley Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.962 for Barchester Parley Place Care Home is calculated as follows: ( (252 Excellents x 5) + (10 Goods x 4) ) ÷ 262 Ratings = 4.962

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Parley Place Care Home is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2024

Overall
Good

  • Caring

    Outstanding
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (34)

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Meet the Team (12)

Gina

Gina Smith

Job Title: General Manager

Joined: 2023

Hello. My name is Gina and I am the General Manager here at Parley Place. Welcome to our website.


Originally from South Africa where I was a nurse for many years, I have been living in Dorset for the past 20 years. Since arriving in the UK I have had the privilege of supporting nursing and residential homes, leading outstanding teams to ensure safe, excellent and person-centred care is delivered to our customers.


My passion and vision for Parley Place is that all who live and work in our home will feel valued, loved and included. That we will build good, strong relationships together ensuring an ethos of trust, openness, honesty and fulfilled lives.


Kirsty

Kirsty Doyle

Job Title: Deputy Manager

Joined: 2022

I have worked in the care industry for 5 years, I am so happy to be in the Parley Place team. Barchester hold very high standards which is why I am proud to be here to support our residents and be able to develop my career and support the team. Having been here since the day we opened I have progressed to my role now as Deputy Manager and I'm excited to support the home as it continues its growth. I have a great insight into the needs of the team and residents which gives me the opportunity to ensure we embrace the whole team approach to the care and dedication we show to our residents.


Sharon

Sharon McVicar

Job Title: Care Community Lead

Joined: 2024

My name is Sharon and I've worked in the care industry for a few years now, I ensure that our residents have their medication and their daily needs are met, this includes their social needs so I always make time to chat and hear how someone is feeling that day.


Michelle

Michelle Venn

Job Title: Home Services Advisor

Joined: 2021

I joined the Parley Place family in August and I'm really excited to start building the community aspects of the home for our residents and the local community.


I am passionate about the quality care we will provide under Tracey and Kailiegh's guidance. I will be working closely with our activities coordinator to ensure there are lots of choices for things to do for our residents.


Donna

Donna Scott

Job Title: Administrator

Joined: 2022

I'm pleased to be here at Parley Place as their Administrator.


Being an administrator is the hub of the home so I get to know residents and relatives as well as the whole Parley team. I really enjoy being able to help everyone and am looking forward to welcoming our new families to the home soon


Brian

Brian Ramsay

Job Title: Activities Co-ordinator

Joined: 2022

I am looking forward to being a friendly face for our residents. A day in their lives should be filled with the care they deserve and a familiar smiley face. We embrace each and every moment and make memories, I have many skills and a passion to provide our residents with social interactions, lots of activities, smiles, laughter and fun.


Lee

Lee Singleton

Job Title: Senior Head of Maintenance

Joined: 2023

Hi, I'm Lee, Head of Maintenance here. Parley Place is such a beautiful home and I am looking forward to ensuring it is a safe and welcoming home for our residents.


Julie

Julie Brown

Job Title: Head of Housekeeping

Joined: 2022

Hi I'm Julie, I'm head up the housekeeping team here at Parley place, ensuring it's clean, tidy and that our residents are proud of the home they live in. I really enjoy the interaction with the residents, relatives and community that come and use our home.


Hayley

Hayley Noble

Job Title: Second Chef

Joined: 2022

I love working within a care setting, being able to provide good quality, fresh food to our residents and also joining in with cooking clubs to help enable our residents to still be able to participate in baking for us all to enjoy.


Carina

Carina Flude

Job Title: Senior Carer

Joined: 2023

Hi, I'm Carina, a senior carer here at Parley Place, I love looking after our residents throughout the night, spending time with them in the evening and making sure they feel safe and comfortable for a restful night's sleep.


Jackie

Jackie Dunning

Job Title: Care Assistant

Joined: 2023

Hi, I'm Jackie, a care assistant here at Parley. I love to make sure the residents here are happy, content and safe, I love hearing all the stories they want to tell me and our social coffee mornings are great for all the residents getting to know each other.


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Christina Richmond-cole

Job Title: Care Assistant

Joined: 2022

I have heard so many wonderful reviews about Barchester and I have a passion for care so feel I can achieve my goals here based on their strong values. The team here already feel like a family and we can't wait to continue building our family here at Parley Place.