What types of Care is Signature at Caversham registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Signature at Caversham provide?

Palliative Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

What are the Facilities & Services at Signature at Caversham?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Signature at Caversham to the centre of Reading?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Signature at Caversham care home, 2 Willow View, Caversham, Reading, Berkshire RG4 6LB

Review from Rhian G (Granddaughter of Resident) published on 5 February 2025
Submitted via Website • Report

Overall Experience

I am so grateful for the care and support my grandmother receives at Signature Caversham. From the very first visit, we knew it was the right place for her. The staff are professional, incredibly kind and compassionate and always making her feel at home. Thank you for taking care of my grandma.

Reply from Maria Reed, Admin at Signature at Caversham

Thank you for taking the time to review our home. We're truly grateful to be chosen to care for your grandmother. Our aim is to ensure that every resident and their family feel part of our home, and it's lovely to hear that this is the case for your grandmother.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S D (Partner of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience

I can't speak highly enough about Signature Caversham. From the moment my husband, who is living with dementia, moved in, I felt a weight lifted off my shoulders knowing he was in such capable and compassionate hands.
The staff are truly wonderful, patient, understanding, and so attentive to his needs.

They take the time to get to know him, engage him in activities he enjoys and creating a routine that makes him feel comfortable and secure. The facility is always clean, welcoming, and feels like a real home.
The team keeps me informed about his wellbeing, whether it's a quick call or an update during my visits, I always feel included in his care. It's clear they understand the challenges of dementia, not just for the residents but for their families too.
The activities available are fantastic, he enjoys the music therapy sessions and time in the garden. Seeing him smile and hearing him laugh again has been such a gift. The staff's dedication and genuine care shine through every day.

Reply from Sandeep Gourlay, Home Manager at Signature at Caversham

Thank you for taking the time to share your experience of Signature at Caversham. Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care to make a difference in our residents and their families lives.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Estelle C (Daughter of Resident) published on 11 December 2024
Submitted via Website • Report

Overall Experience

Mum came to Signature for respite care initially. The quality of care and stimulation of activities have proved to us that this really is the best place for Mum to be. We are always made very welcome no matter when we visit. Mum is thriving with the attentive care being given, the food and having

fun with trips out and visitors to the home. As her daughter, I no longer need to worry about her - my visits are always a pleasure.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you so much for your kind words, I will be sure to pass them on to our team. Your mum is such a delight and is always smiling, she has made lots of new friends and is always keen to go on the numerous trips we plan. Your mum lights up the home with her infectious smile and laughter.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nadine G (Daughter of Resident) published on 11 December 2024
Submitted via Postal Card • Report

Overall Experience

Staff are friendly, caring, approachable and take time to get to know the resident and their families. Personally Signature at Caversham take responsibility for organising medication and spot if a resident becomes unwell making sure they get medical attention straightaway. The food and accommodation

is outstanding, entertainment to in rich all different personalities. The home has a family feel and a warmth to help ease transition between home life and care home.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you so much for your kind words. We always try to make any transition into our home as smooth as it possibly can be, we understand that this can be difficult for all parties and we are here to support everyone throughout what can be a difficult process. We believe in a whole-home approach when we welcome new residents into our home, we want everyone to feel part of our ever-growing family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew R (Son of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience

Signature is such a lovely and friendly home. From the moment you walk in the door, you are made to feel welcome. The live entertainment is great, and the staff encourages my mum who loves to sing and dance to join in which doesn't take much persuasion. The care she has received has been outstanding.

Thank you.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you so much for taking the time to review our lovely home. We are all extremely pleased that your mum has settled so well into her new home, we do understand this is a big decision for families and we are here to help support. We love to see your mum enjoying the activities, especially the entertainers.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jo W (Respite Resident) published on 29 August 2024
Submitted via Postal Card • Report

Overall Experience

My stay was superb but the food was disappointing. My room was too hot, is air con available?

Reply from Maria Reed, Admin at Signature at Caversham

Thank you for taking the time to review our home. Your feedback is vital to us and those families looking for a care or nursing home. We are pleased to hear that your stay was superb. I know that residents and the team enjoyed your company during your respite stay with us, whether over a coffee in the cafe or during our many activities. Our catering team work hard to provide a varied menu for residents, taking time to ensure meals focus on all aspects of nutrition and dietary needs as well as overall enjoyment; we appreciate that this may mean not all meals are everyone's favourites all of the time.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daphne S (Respite Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience

5 weeks respite after a complex hip operation. Chosen as close to home, friends and daily physiotherapy. The staff was extremely caring and friendly. Could not be faulted. Facilities are extremely good except for the main floor public toilets, not suitable for my condition of limited weight bearing.

But the food and menu let everything down. Food ranges from good to very poor. Dishes are sometimes not as listed (Creme Brulee without crunchy top) and sometimes flavourless (e.g. lemon). Menus dull, vegetarian and meat pies and stirfried vegetables with or without meat.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you for taking the time to review your recent stay with us, we do pride ourselves on giving exceptional care to all our residents, we are pleased you took full advantage of our rehab offering to support your recovery. It's disappointing to hear that you were not as satisfied with your meals we will pass this on to our chef.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M S (Son of Resident) published on 14 August 2024
Submitted via Postal Card • Report

Overall Experience

Very friendly and professional staff, especially management and nurse supervisor. Nurses and carers are super friendly. Managers and nurse supervisors dealt with difficult situations efficiently, fairly, firmly, professionally and with care.
Quality, decor and layout of the building are smart and

modern. The food was not very varied and could have had more choice and variety on any given day.
45 minutes average waiting time from pressing the call button to getting assistance for going to the toilet or getting a wheelchair to a meal or back to the room is way too long.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you for taking the time to review our lovely home. We do pride ourselves on the exceptional care our team members provide to each of our residents as well as resolving any concerns our residents or their family members encounter. Our state of the art call bell monitoring system provides us with real time data which is monitored by the senior management team on a daily basis. We have an open door policy whereby compliments and concerns can be addressed and resolved once we have been made aware.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S H (Son of Resident) published on 5 August 2024
Submitted via Website • Report

Overall Experience

In late June my mother had a fall one night and banged her head. The Signature nurse on duty was quick to phone me and advise what had happened and that an ambulance had been called. They again phoned to confirm that she had been taken to hospital. Fortunately, after a few nights in hospital, she was

well enough to return. We are so grateful that the staff took such good care of my mother, that night, as well as every day. My wife and I are able to sleep at night knowing she is in good hands and is being well looked after.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you for your kind words. Our residents are at the forefront of everything we do here at Signature in Caversham, we react to each situation in the quickest way possible keeping all parties fully updated, we know this is so important for our families and loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gareth A (Son of Resident) published on 30 July 2024
Submitted via Website • Report

Overall Experience

It was a difficult time caring for my mother at home with progressive Dementia with care visits during the day but unfortunately, after a fall at home she was admitted to the hospital and I knew I had to increase her care. The staff at The Signature Care home in Caversham were absolutely fantastic,

in giving reassurance to me and my mother that she would be looked after and we haven't been disappointed. Thank you for the kindness and social interaction she needs.

Reply from Maria Reed, Admin at Signature at Caversham

Thank you for taking the time to review our home and for your kind words. I will pass these on to our team. Your mum enjoys our facilities and participates in many of our activities, whether weekly sing-a-longs, baby group sessions, or socialising in the garden, to name just a few. We're so pleased to be able to offer lots of opportunities for social interactions; we know these are so important to every resident and their family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan D (Daughter of Resident) published on 25 July 2024
Submitted via Website • Report

Overall Experience

My father moved into Signature in December 2023 after a hospital stay. We had initially planned for it to be a respite stay but it was clear that he could no longer live independently. Signature at Caversham is the most wonderful place. The facilities, food and entertainment are superb. The staff are

warm, caring, and positive and work incredibly hard. Nothing has been too much trouble for the team and my Father has had the most wonderful care. Sadly after an accident my father needed end-of-life care and the team at Signature offered to provide this so that he did not have to stay in hospital. I am overwhelmed at how wonderfully my Father was cared for in his final days and also how well I was looked after with every from the managers, carers, nurses, cleaners, physio, reception, and chef checking I was OK and if I needed anything. I cannot recommend Signature highly enough and will be forever grateful for the care that my lovely father had in recent months and during his final days.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you so much for your kind words, your dad was an integral part of our family and was always smiling and joking, your dad had a wicked sense of humour and made us belly laugh, he was popular with everyone and made lots of friends who still talk about him daily.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Respite Resident) assisted by family/friend published on 25 July 2024
Submitted via Postal Card • Report

Overall Experience

I cannot fault the care, service and attention I received from the moment I arrived at Signature Caversham to the moment I left. Professional but kind and attentive staff. The physio was superb, I was shown exercises that helped me to walk again following my knee replacement operation. The facilities

are excellent and I made use of the hair salon, I was even allowed to have my own hairdresser in. I 100% recommend.

Reply from Maria Reed, Admin at Signature at Caversham

Thank you for taking the time to review your recent stay with us. Accessing services for residents to support their needs, whether for a respite period or longer term, is essential to us, and we're pleased that you found the Physio services helpful with your recovery. A little pampering goes a long way, and we're pleased you took advantage of our lovely salon with the help of your regular hairdresser.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gwen H (Friend of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience

When I first went to Signature to visit my oldest and dearest friend I was struck by how lucky to be able to end your days in the best of the best of care homes. I know it was brand new and my father was in a brand new place but it was cold and uncaring. The staff at Signature really care and makes

everyone feel special with their napkins, flowers on the table and drinks on tap. It's always spotless and I just hope you all keep it up as it's one great place.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you so much for your kind words; we really do pride ourselves on the care and support we offer to our residents their families and friends. All of our team members take great pride in the home, we are privileged that we get to come and work in such a beautiful home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline G (Daughter of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience

My mum has been a resident since December 2023 on the dementia wing. She is treated and looked after with love, respect, care, compassion and empathy. All the staff are absolutely amazing to not only my beloved mum but me also. Going through this dementia journey with my mum has been the hardest thing

ever but it's a real family atmosphere at Signature Caversham and you feel incredibly supported by the team.
The activities on offer to the resdent are amazing, there is always something to do and me and Mum sometimes do these together so I am making some cherished memories from doing these. The food is five-star as is the decor in the nursing home I cannot recommend Signature at Caversham enough and I wouldn'y want Mum anywhere else.

Reply from Maria Reed, Client Liaison Coordinator at Signature at Caversham

Thank you for reviewing our home and community at Signature Caversham. It's lovely to read that you feel our family values and that you and Mum enjoy making many memories together here. We work closely with staff, residents, and family members to ensure that our activities are varied and, most importantly, fun. From our weekly sign-a-longs to our entertainers, we have something for everyone, and we look forward to seeing you and Mum taking part in upcoming events. Our in-house chef loves to create new dishes, and we're pleased to hear how much they are loved. I'll pass on your compliments.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ian C (Son of Resident) published on 16 July 2024
Submitted via Website • Report

Overall Experience

Really friendly and welcoming. Staff can't do enough to support my father and make him feel at home. Really nice environment and always someone on hand to answer a question or lend a hand. Really happy we choose Signature.

Reply from Karen Fleming, CLM at Signature at Caversham

Thank you for taking the time to do a review, this really does help care seekers with their decision-making when looking for care for a loved one. It is lovely having your dad with us now, as I know he did enjoy his previous respite stays with us.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline F (Daughter of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience

We thoroughly recommend the home. My father moved here aged 100 years. Daddy has constantly said how excellent the staff are. They are attentive, respectful and so kind. The atmosphere is cheerful and welcoming for all the family, while also understanding of all complex needs. Above all this, Daddy

loves the decor of the place and she has been able to join in activities that he wouldn't have been at home.

Reply from Sandeep Gourlay, Home Manager at Signature at Caversham

We are thrilled with your positive experience and glad your father has settled in so well to Signature at Caversham. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian C (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience

I have worked in care homes and this compared very favourable to them. (P.S. I was a carpenter and I helped prepare the homes for residents.)

Reply from Reviews Team, Reviews Team at Signature at Caversham

Thank you for taking the time to write a review, I am sure you have had a very exciting career and seen a lot of changes throughout that time. We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Eleanor C (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience

My mother is currently staying with this excellent home and she, I and her son-in-law are beyond impressed and delighted with the care she is receiving, the facilities, the food and surroundings but above all the exceptional kindness and patience with which we are all received and treated - as a relative

it can be a stressful time, and the manageress, receptionists, clinical manager and staff have made every effort to welcome us and to cater to my mother's rather complicated needs and physical situation. The premises are luxurious like a cruise ship, the atmosphere happy and friendly, lots going on to include and entertain everyone, creature comforts amply supplied and personal needs carefully looked after. Can't praise everyone involved highly enough.

Reply from Karen Fleming, Reviews Team at Signature at Caversham

Thank you so much for your kind words, I will pass them on to the entire team. Your mum has come on leaps and bounds since she first arrived at our home, I know this was a difficult decision for you to make and it also took your mum a while to trust us all, however with love care and support she is a happier healthier lady now.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Becky P (Private Carer of Resident) published on 11 January 2024
Submitted via Website • Report

Overall Experience

What a lovely, welcoming home. Everyone seems so happy and friendly. The home is exceptionally clean and smells lovely.
The welcome from the front desk is amazing and sets the scene of the home from the outset. I would heartily recommend this lovely home.

Reply from Karen Fleming, Reviews Team at Signature at Caversham

Thank you for taking the time to complete your review, we are pleased that you enjoy visiting us here. We are very proud of our home and want everyone who comes here to feel the same.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T R (Respite Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience

Pleasant, relaxing stay.
Made to feel comfortable.
Staff kind and considerate.
General manager takes an interest in good day-to-day functioning.
Food is top-rate; the chef deserves commendation.
All creature comforts are well provided for.
Every effort was made to provide activities and

outside visits.

Reply from Jen Walker, Reviews Team at Signature at Caversham

Thank you for your review. The team here at Signature at Caversham would first like to thank you for your kind words. As a team, we strive to work closely with our residents to provide the very best care for each individual in our home, and we are glad to have made a difference.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money