Visitors welcome at all times, and offer a range of communal areas where residents and families can meet up.
Parking for residents and visitors is available on site
Signature at Caversham has a Review Score of 9.9 (9.878) out of 10, based on 44 reviews in the last 2 years. Over all time Signature at Caversham has 51 reviews.
Review from I N (Respite Resident) published on 27 December 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Jen Walker, Reviews Team at Signature at Caversham
Thank you for your kind words. We believe we have a fantastic team here at Signature at Caversham, and every member of our team appreciates your recognition of this. By having a whole home approach here at Signature at Caversham, we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from Carolyn G (Daughter of Resident) published on 24 November 2023
Submitted via Website •
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5.0 out of 5
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Review from Nigel B (Power of Attorney of Resident) published on 23 October 2023
Submitted via Website •
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5.0 out of 5
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Review from Peter G (Power of Attorney of Resident) published on 23 October 2023
Submitted via Website •
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5.0 out of 5
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Review from Virginia H (Wife of Resident) published on 17 October 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from Andrew H (Son of Resident) published on 17 October 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Karen Fleming, Reviews Team at Signature at Caversham
Thank you so much for your kind words, we are so pleased that your mum has settled in well here at Signature at Caversham, It's lovely to see her smiling face and enjoying life again.
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Review from J C (Wife of Resident) published on 27 September 2023
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5.0 out of 5
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Review from Anne S (Daughter of Resident) published on 25 September 2023
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5.0 out of 5
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Review from Graham H (Partner of Resident) published on 20 September 2023
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5.0 out of 5
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Review from A S (Sister of Resident) published on 18 September 2023
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5.0 out of 5
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Review from Zoe C (Daughter of Resident) published on 14 September 2023
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5.0 out of 5
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Review from Chrissie G (Wife of Resident) published on 13 September 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from Brian K (Resident) published on 7 September 2023
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5.0 out of 5
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Review from S C (Daughter of Resident) published on 25 August 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jen Walker, Reviews Team at Signature at Caversham
Hello, firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Signature at Caversham – particularly at such a difficult time. Your mum will truly be missed here in the community by all of the team at the home. Thank you for taking the team to review the home.
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Review from Terry R (Son of Resident) published on 14 July 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jen Walker, Reviews Team at Signature at Caversham
Hello, many thanks for your review about your dad's time at the care home. Our dining team will be thrilled with your lovely comments. Here at Signature at Caversham, we cater for each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the home. It's also lovely to read about how great the care team were in looking after your dad. Thank you for taking the time to leave a review.
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Review from J H (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Reputation Support Reputation Support, Reviews Team at Signature at Caversham
We are so glad to hear of your positive experience and thankful for your kind comments. As a team, we work together to provide the best experiences for both our residents and family members. It's lovely to read that your father has settled in well at the home and that the whole experience has been reassuring. Thank you for taking the time to leave a review.
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Review from Richard M (Respite Resident) published on 9 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jelena Boughton, Client Liaison Manager at Signature at Caversham
Thank you for your kind words. We believe we have a fantastic team here at Signature at Caversham, and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Signature at Caversham, we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from Jessica B (Daughter of Resident) published on 29 May 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jelena Boughton, Client Liaison Manager at Signature at Caversham
We are so glad to hear that you enjoyed our events. Here at Signature at Caversham, we enjoy welcoming friends, family members and the local community to celebrate special occasions. Please keep up to date with our events on our website, as we would love to welcome you back. The team here at Signature at Caversham would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.
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Review from Sally K (Daughter of Resident) published on 29 May 2023
Submitted via Postal Card •
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5.0 out of 5
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Review from J B (Son of Resident) published on 18 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jelena Boughton, Client Liaison Manager at Signature at Caversham
We are thrilled with your positive experience and glad your mother has settled in so well to Signature at Caversham. We take great pride in delivering high-quality care and providing facilities to our residents. Your recognition of this is invaluable to our team; thank you.
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The Review Score of 9.9 (9.878) out of 10 for Signature at Caversham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 44 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 44 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.878 for Signature at Caversham is calculated as follows: ( (462 Excellents x 5) + (47 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 517 Ratings = 4.878
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Signature at Caversham is based on 44 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 86 registered maximum number of service users is 17.2, which has been reached with 44 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2021
My career in care started in 2009 after graduating from University with a Psychology degree, and I have been a Manager of residential and nursing homes since 2013. I am passionate about enabling residents to continue to live their lives as they did in their own homes. I also love being involved in the day-to-day running of a home, working alongside the team and getting to know our residents and their loved ones. I joined Signature in March 2021, attracted to the ethos of care and how our residents are encouraged to maintain the lifestyle they wish to lead. We have a real focus on resident wellbeing, with each resident enjoying a personalised level of care within a beautiful, well-kept home.
Job Title: Client Liaison Manager
I am the first point of contact for both seniors and their loved ones enquiring about care options. I am proud to invite people to take a tour of our community and make sure they leave with all the relevant information, having experienced Signature in action. The most rewarding aspect is supporting both the residents and their loved ones by being able to guide and counsel them on what can be an emotional experience. I feel privileged to help in the journey towards making the decision to join our community, and then seeing new residents flourish and make new friends is the ultimate reward.
Job Title: Client Liaison Coordinator
Joined: 2023
I started at Signature Caversham as a Receptionist in 2023 and I’m thrilled to say that I became the Client Liaison Coordinator in 2024. My background is in the early years sector, most of which I worked as a day nursery manager. I decided to switch careers in 2018 and spent eight wonderful years at Weight Watchers before applying to Signature. In my current role, I’m privileged to support individuals and their loved ones from their first interaction with our home and throughout their journey with us. I’m deeply passionate about making this part of their journey the best possible, driven by my empathy and care for the families I work with.
Job Title: Dementia Care Manager
I have been working in the care industry for over 10 years and love supporting people to make the right decisions about caring for their loved ones. I am passionate about ensuring our residents get the best out of every day and believe they can achieve anything with the right support. I’m very lucky to be part of an incredible team that is dedicated to going above and beyond for our residents, ensuring they receive outstanding service and care. I am excited to be responsible for implementing and embedding the ‘My Life’ strategy, which is our company’s dementia strategy, to enhance the lives of those living with dementia.
Job Title: Residential Care Manager
Joined: 2013
I started my career in care in 2013 as a Care Assistant and then progressed to Residential Care Manager, where I have fulfilled this role in two other Signature homes. I am privileged to be part of an amazing team and to be able to work together to cultivate a stimulating and varied lifestyle for our residents. I strongly believe that by working together we can ensure a happy and fulfilled life for our residents living at Signature at Caversham.
Job Title: Clinical Services Manager
Joined: 2017
I have been working as part of Signature since 2017 in a variety of roles, starting as a Team Leader before qualifying as a Nurse. I then progressed to Nursing Care Manager and more recently have been appointed as Clinical Services Manager here at Caversham. Having worked in the care sector for all my career, I would not imagine myself doing anything else. I am passionate about ensuring high standards of care and delivering peace of mind to our residents and their loved ones. Caversham is a special place, and I look forward to continuing to deliver the Signature standard alongside such a dedicated team.
Job Title: Head Chef
Joined: 2024
I’m David, hailing from the (small but mighty!) town of Drogheda in Ireland. I’ve been a chef for as long as I can remember - literally, the second I left school and picked up a knife, I haven’t put it down since! I’ve had the pleasure of cooking in hotels, private schools, for a blue-chip company, as well as my own luxury dining business. Over the years, I’ve learned that good food is about balancing flavours and really understanding who you’re cooking for. Cooking is my creative outlet and I’m all about creating bespoke menus because life’s too short for bad food! I’m genuinely excited to cook for such an important crowd. After all, the residents that we are serving raised us, so it’s only fair they get the finest dining experience as a thank you.
Job Title: Activities Supervisor
I have been working in care now for nearly 20 years and am enjoying my journey at Signature at Caversham. My passion is people, and I am delighted to be given the opportunity to lead a team whose sole purpose is to bring joy and fulfilment to our residents’ day-to-day lives. I am a naturally creative and playful person and these qualities will help design an activities programme that supports the wellbeing of all of our residents.
