Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN
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9.8 28 Reviews
  • Cavell Park Care Home, Maidstone
Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are spacious and comfortable living and dining areas as well as a cinema, a café and bar, a hair and nail salon and a private dining room for special occasions where families and loves ones are welcome to visit. The home also has a minibus for residents to enjoy trips and outings.

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Care Provided by Cavell Park Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gemma Fryer (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cavell Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • "Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
    This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Ample parking available on site.


Cavell Park Care Home Reviews (28)

Total of 28, showing 1-20
9.8

Cavell Park Care Home has a Review Score of 9.8 (9.840) out of 10, based on 28 reviews in the last 2 years. Over all time Cavell Park Care Home has 28 reviews.

Overall Experience

  • 24
  • 4
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Date Published

28
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28
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Review from J F (Respite Resident) published on 17 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During my stay at Cavell Park I was treated with respect and kindness and should I need care in the future I would go there again.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It is great to hear you felt cared for during your time with us. Do get in touch if we can assist you in the future.


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Review from L B (Daughter of Resident) published on 13 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was looked after extremely well by the staff. The atmosphere throughout the nursing home was so warm and friendly together with the care given to both residents and guests. The highly recommend Cavell Park and cant thank them enough for the care they gave my mother whilst she was there.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind feedback. It fills me with pride to hear you would recommend our home and team to others.


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Review from Michelle R (Daughter of Resident) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum and dad have just joined Cavell Park a few days ago. Words fail me to express our gratitude towards all the staff and residents for making them feel so welcome and at home. Leaving your home of 63 years to move into a new one is extremely hard, and settling is not easy.
To say Cavell Park is
like a 5-star hotel does not do it justice, because a hotel stay in wonderful surroundings with amazing food would not also bring the level of care provided from every member of the team there, whatever their role. The energy of the place is nothing short of incredible. The management is superb. To the manager, you run the place with your heart and you can see that running through every single member of your team. Nothing is too much trouble and it is so clear to see you are all there because you want to be and because you love looking after others.
I cannot recommend Cavell Park enough. I had no idea care homes could be this good! I would actually happily move in myself. Thank you all so much.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for leaving us such a kind review. It is a pleasure to have your parents with us, and I am thrilled to hear our home has exceeded your expectations.


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Review from Helen T (Daughter of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Cavell Park Care Home has been excellent overall. Staff members get to know residents and their relatives as individuals. Everyone is treated with respect. The food is excellent. We had a lovely family meal in the private dining room. My father needs lots of encouragement to join
in activities but has enjoyed musical performances. He also likes going to the cafe with family members.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

I am glad to hear your father enjoys life at Cavell Park and that you are happy with our home.


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Review from Angela B (Resident) assisted by family/friend published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience.
Very impressed.
Every need catered for.
Was apprehensive about going to a care home but Cavell Park has changed my mind.
Family love the home.
Beautiful room.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It is fantastic to hear you have settled into life at Cavell Park, despite your understandable initial apprehension. It is a pleasure to have you with us.


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Review from Vanessa S (Niece of Resident) published on 23 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent experience from enquiry call to my aunt's admission which was an emergency. Excellent advice and treatment.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

I am glad to hear we were able to assist you and your aunt at such short notice.


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Review from Alec P (Son of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to express my heartfelt thanks to the wonderful team at Cavell Park for the exceptional care they provided to my father during his time there. From the moment he arrived, the staff became an extension of his family, treating him with the utmost dignity and respect. They made him feel valued
and cared for in a way that truly touched us. The team also created a joyful, lighthearted atmosphere, always taking the time to laugh and joke with him, something that was incredibly important to him. The Hawaiian themed garden party was such a delight and we will treasure that special memory. These moments of warmth and happiness made a real impact. Thank you for making such a difference in his life.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for taking a moment to leave us a review during such a difficult time. It was our honour to care for your father and be a part of his life, and I am sure your heartfelt words will bring comfort to the members of our team who cared for him. Please know you are always welcome at Cavell Park.


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Review from Sarah C (Daughter of Resident) published on 7 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother had a respite stay as a break following her recent bereavement, She was unsure whether she wanted to remain living by herself, or have others around all the time. She was anxious about whether this was the right thing to do, but the staff were so friendly and helpful and put her at ease and
encouraged her to make contact with others and get involved in some of the activities.
Not all the activities were her first choice, at least they were available and got her involved in something different in an attempt to give her a more positive outlook. The food was lovely, with a good level of choice.
It was good that her local friends could also visit when they wanted, and that they could take her out; they too were welcomed.
Whilst she enjoyed the stay at Cavell Park, it's still too early for that final move. The plan is to wait a little longer for life to settle down before deciding where home will be, and consider short holiday breaks in the meantime.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for taking a moment to leave us a review. I am glad to hear your mother enjoyed her time with us despite her initial uncertainty and that our team were able to reassure her. We completely understand the need to take the transition slowly, so please know that your mother is always welcome at Cavell Park, whether for a catch up over coffee and cake or another short break.


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Review from Jayne S (Daughter of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came in for respite and really enjoyed her stay. She was very anxious, however she was made to feel very welcome. She very much enjoyed the food which was amazing and a glass off wine in the evenings. Beautiful surroundings and very homely with lots of cosy seating areas to relax in with visiting
family and friends.
Very friendly and helpful staff on hand 24/7, nothing was too much trouble. It gave my mum a well needed rest and us as a family.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It is brilliant to hear your mum enjoyed her respite stay. It was a pleasure to have her with us, and I am glad we were able to calm her nerves so that she could truly embrace all that Cavell Park has to offer.


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Review from D B (Daughter of Resident) published on 1 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whenever we have visited Cavell Park Care Home the staff have always had a smile on their face. Friendly and helpful.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind feedback. You are always welcome at Cavell Park!


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Review from T S (Daughter-in-law of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law moved in after a failed first attempt at a care home. She's been here a few weeks now and has settled so well. She says "We have chosen well.". As a family, we have visited a number of times and have been welcomed by name and made to feel so comfortable.
It's such a treat to visit the
coffee lounge, it makes us feel as if we have taken our relative out for coffee. Nothing is too much trouble "a glass of wine perhaps", is such a treat. So happy with our choice.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

I am glad to hear your mother-in-law has settled well into life at Cavell Park and that you are comfortable too when visiting.


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Review from K B (Son of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are new to the home (6 weeks), but we are finding it excellent in all aspects.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for taking a moment to leave us a review. I am overjoyed to hear that you are happy with all aspects of our home.


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Review from D H (Friend of Resident) published on 5 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been visiting my friend of many years for several months, once a week, and am impressed with the level of care provided in a lovely room overlooking well-kept gardens and a peaceful atmosphere. I would be happy to be cared for in this environment should the need arise and finances allow.

Reply from Gemma, Home Manager at Cavell Park Care Home

Thank you so much for your review of Cavell Park. I am so pleased that you are so impressed with our beautiful home and fantastic team. We really enjoy having visitors to our homes, as I am sure your friend does. Make sure you try some of our cakes!


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Review from P G (Son-in-law of Resident) published on 14 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent as always, clean, staff friendly, attentive to the service users and the gardens are immaculate.
Overall very happy with Cavell Park.

Reply from Angela, Client Services Manager at Cavell Park Care Home

Thank you so much for taking the time to review Cavell Park. I am so pleased you are happy with your experience.


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Review from Gavin T (Son of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much for the care you have given my mother. I think you gave her an extra two months of dignity, comfort and fulfilment that we never dreamt that she'd get when she came out of hospital and we are so grateful for the quality time we had with her. I know she must have touched many of your
team, as they were shocked and upset to learn of her passing.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for taking a moment to leave such a heartfelt review during this difficult time. It was an honour to care for your mother, and I am glad we could provide an environment for you and your family to enjoy quality time with her during those final months.


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Review from Nicola C (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was welcomed with smiles and a large vase of white roses. The next day she was showered and dressed and was sat upright in her lovely chair knitting. She looked so happy. It was a pleasure to see. It was an eight-and-a-half-week stay for palliative care. We are pleased to have sent her there. Mum
loved it. She made friends with her nurses, carers, entertainment staff, and management. She even managed to enjoy old favourites like coffee, cake, chocolate, and cheese again. She took part - arts and craft, bingo, flower arranging, gardening club, dancing with singers, karaoke, knitting, and quizzes. She was treated to afternoon tea, a cocktail, and a glass of red wine. She was able to give her life story to a willing listener. Mum was pampered too her nails were painted and had heavenly bubble baths. We lost Mum in May but the staff at Cavell Park were exceptional. Mum had the best possible end of life and she passed away with dignity surrounded by love. Thank you.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It was an honour to care for your lovely mum and to get to hear her life story. It warms my heart to know that she thoroughly took advantage of and enjoyed all that life here at Cavell Park has to offer before her passing. Thank you for taking a moment to leave such a nice review during this difficult time. I will be sure to share it with the rest of the team.


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Review from S H (Ex Family Member) published on 11 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband was in Cavell Park for the last few weeks of his life. We found the home extremely impressive in its quality in terms of accommodation, facilities and most importantly care. Without exception, all the staff was friendly, helpful, and caring, well beyond a level that we might have expected.
Cavell
Park gives the impression of being a luxury hotel, rather than a care home and everything was done to make my ex-husband's weeks as pleasant as possible. I would highly recommend this establishment.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for taking a moment to leave such a glowing review during this difficult time. It is heart-warming to hear that you felt our team exceeded expectations, and I will certainly pass this feedback onto them.


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Review from Wendy C (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful for the care and attention paid to my mum since her move to Cavell Park. She has been treated with dignity and respect which has reassured me my mum is in a safe environment with attentive staff who care for her well-being. I am impressed with the detail in the care plan, the activities
available and being able to be involved in Mum’s care. The staff are so kind and supportive. I highly recommend Cavell Park as excellent place and great we can visit anytime which maintains very high standards. I also add the home is well run from the management side.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

It is brilliant to hear you are happy with your mum's care, which is all you ever want to know as a home manager. Thank you for your in-depth review.


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Review from Karen D (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This is regarding my parents.
The home is a new home and is getting up to speed with staffing, activities and catering.
The care in the dementia floor is excellent for the first time now in several years I sleep at night knowing my parents are safe. This is because of the excellent leadership from
the manager of the floor, and expert care leads.
I can finally be a daughter again.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

As a home manager, there is nothing that fills me with pride more than knowing family members feel their loved ones are safe in our care. Thank you for your heartfelt feedback.


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Review from Debbie H (Daughter of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cavell is a very unique care home. All the staff have been amazing. My mum is on the memory floor and all the staff have been so kind and helpful with settling Mum into the home.
Always the utmost care for Mum.
Can't fault any of the staff on the memory floor, all so lovely.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind review. It is always great to hear such complimentary feedback about our marvellous team.


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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Cavell Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Cavell Park Care Home is calculated as follows: ( (283 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 331 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell Park Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (3)

Angela

Angela Reynolds

Job Title: Client Services Manager

Joined: 2024

Hello, my name is Angela, and I am the Client Services Manager here at Cavell Park.


Adam

Adam Walker

Job Title: Home Trainer

Joined: 2023

Our Home Trainer Adam joins us with over 15 years of experience working in the care industry. Passionate about providing exceptional care, Adam looks forward to working alongside like-minded and inspiring individuals whilst learning more about our Dementia Care Mapping tool, which is a strategy we use to support our residents living with dementia by viewing life from their perspective.


On the weekend, Adam loves nothing more than spending time with friends and family.


Stephen

Stephen Milton

Job Title: Residential Care Manager

Joined: 2023

With over twenty years of experience in the care sector, Stephen is ready to share his knowledge and skills with his team and provide exceptional care for our residents. Stephen's aim is to nurture an environment where everybody feels safe and well-cared for.


Outside of work, Stephen can be found spending quality time with his dog, Jake. Stephen also enjoys singing, acting and playing bowls - an individual of many talents!


Frequently Asked Questions about Cavell Park Care Home

What types of Care is Cavell Park Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Cavell Park Care Home provide?

Palliative Care, Convalescent Care, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does Cavell Park Care Home have?

There are 69 Single Rooms.

What are the Facilities & Services at Cavell Park Care Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Cavell Park Care Home to the centre of Maidstone?

1.6 mile(s) as the crow flies, distance by road may be significantly further.