Cavell Park Care Home

Eclipse Park, Sittingbourne Road, Maidstone ME14 3EN
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9.8 28 Reviews
  • Cavell Park Care Home, Maidstone
Offering 24-hour residential, nursing, dementia and respite care, Cavell Park is designed for comfort and style as well as allowing the team to provide high quality care to all residents, ensuring their happiness and safety. Inside the home there are spacious and comfortable living and dining areas as well as a cinema, a café and bar, a hair and nail salon and a private dining room for special occasions where families and loves ones are welcome to visit. The home also has a minibus for residents to enjoy trips and outings.

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Care Provided by Cavell Park Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 69 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Gemma Fryer (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (69)
    • Single Rooms with ensuite Wet Room (69)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cavell Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

  • "Our Weekly Fee rate is dependent on the type of room you choose to reside in and will be confirmed once we have carried out a pre-admission needs assessment.
    This assessment helps us to fully understand the level of care and support required by each individual and to ensure that we are able to meet those care needs.

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time.


  • Parking

  • Ample parking available on site.


Cavell Park Care Home Reviews (28)

Total of 28, showing 21-28
9.8

Cavell Park Care Home has a Review Score of 9.8 (9.840) out of 10, based on 28 reviews in the last 2 years. Over all time Cavell Park Care Home has 28 reviews.

Overall Experience

  • 24
  • 4
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Date Published

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Review from Anne Y (Wife of Resident) published on 3 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Both the management and staff are very supportive and caring to both my husband and myself. The care my husband receives is first class and he is treated with respect and dignity. Well done Cavell Park for all your hard work in achieving such an excellent care home that really cares for its residents.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind review. It is fantastic to hear you feel your husband receives first class treatment at Cavell Park.


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Review from V S (Daughter of Resident) published on 2 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are professional, show kindness, and are proactive with Dad's care. Dad's needs are put first. As a family, we are kept well informed, listened to, and involved with discussions and decisions regarding Dad’s health and care needs which we find so reassuring. Nursing staff act when they notice
Dad deteriorates, work to find solutions by altering medication, positioning, etc., and strive to prevent hospital admissions. He is encouraged to make his own choices, always treated with dignity and most importantly is happy. There is a wide range of activities that he is encouraged to take part in. The carers and nurses are friendly and have taken the time to get to know Dad as a real person and his interests. When we visit, it feels like an extension of home, a family in a comfortable environment. We are so grateful we can spend quality time with Dad now, making happy memories. Thank you to everyone at Cavell Park for making this possible.

Reply from Gemma Fryer, Home Manager at Cavell Park Care Home

Thank you for your kind review. It is a pleasure to have your dad with us and to learn more about him every day.


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Review from D W (Son of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this on behalf of my dad who has sadly just passed away. He would have wanted this. He was one of the first residents to move in and he could not have lived his last few months anywhere better. He experienced superb care and attention from every single member of staff in extremely comfortable
and luxurious surroundings.
We will be eternally grateful to everyone.

Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home

Thank you for your kind words, and our thoughts continue to be with you and your family. It was a pleasure to care for your dad and to have welcomed him in as one of our very first residents. Thank you also for recognising every member of staff and their contribution, whatever their role. We pride ourselves in offering the very best in care for our community, and all the team here really appreciate their dedication being acknowledged.


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Review from Paula S (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have become residents in Cavell Park Care Home and l could not be any happier with the care they have received. My dad has gone from; 'l am never leaving my house unless l am in a box' to 'l am never leaving here until l die as I feel really safe here'.

Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home

Thank you for your review, and it is lovely to be able to look after your mum and dad and keep them together in care. It's also super to hear that your dad in particular has settled so well and feels safe and at home with us here.


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Review from Sara S (Daughter of Resident) published on 4 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We found Cavell Park when we had to make a quick decision on finding a home for my dad following a fall at home. We have found the daunting process made so much easier by the excellent service we received right from the beginning. My mum and dad have both been there together now for 2 months are we
are so pleased with the care they have received. All the staff are wonderful, the whole home has a fantastic feel about it and they both state how safe they feel. The decor is beautiful and there is a cinema, hair salon, gym and private dining room all on site. They both love the food and my mum in particular is enjoying the activities on offer. We were not sure if this would be a short-term placement but they are both so settled and happy, it will definitely now be a permanent home for them. I cannot recommend Cavell Park enough.

Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home

Thank you so much for your glowing review of our care home and the care that all the staff provide; they really welcome such feedback and know that their dedication is recognised. It's a pleasure to look after both your mum and dad and to keep them together in our home. It can be a daunting process to find and choose care for your loved ones, so we are pleased that you found all the support you needed for yourself as well as your mum and dad through that time.


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Review from E H (Son of Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cavell Park team have been wonderful in helping my mother. Their care and kindness, in what has been a very difficult time of our lives for mine and my brother's family, has been outstanding. I really can't recommend Cavell and its team highly enough.

Reply from Jacqui, Home Manager at Cavell Park Care Home

Thank you so much for your review. I am so pleased you have had such a great experience. I will be sure to share your review with our team.


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Review from Sue M (Niece of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm a niece of a resident who is here for respite care after an operation. The staff here have been absolutely wonderful to her, helping with all her needs, going above and beyond with care, friendliness, making her feel so comfortable in an environment that she has never experienced before. I would
recommend this care home to anyone needing a short or long-term stay.

Reply from Jacqui, Home Manager at Cavell Park Care Home

We are so glad that your aunt chose to have some respite care with us after her surgery and it's wonderful to hear she is doing so well! Thank you for the lovely review and recommendation.


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Review from Lynn G (Daughter of Resident) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved into Cavell Park on 30th October and was met with a wonderful reception and a beautiful bouquet of flowers, which made her day. She loves it here and has only positive things to say. All of the staff go above and beyond to ensure she is safe and well. The food is excellent, the decor and furnishings
are plush and everybody is committed to the care and safety of the residents. She’s joining in with activities and making friends. We haven’t seen Mum so happy for a long time.

Reply from Jacqui Pompeus, Home Manager at Cavell Park Care Home

Wow, what a wonderful review and thank you so much for taking the time to write this. The team are so pleased to have Mum as part of the Cavell Park family and we feel so honoured to be able to care and support her.


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Current Review Score: 9.8 (9.840)

Overview of Review Score

The Review Score of 9.8 (9.840) out of 10 for Cavell Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.840 for Cavell Park Care Home is calculated as follows: ( (283 Excellents x 5) + (43 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 331 Ratings = 4.84

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cavell Park Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 69 registered maximum number of service users is 13.8, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (12)

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Meet the Team (3)

Angela

Angela Reynolds

Job Title: Client Services Manager

Joined: 2024

Hello, my name is Angela, and I am the Client Services Manager here at Cavell Park.


Adam

Adam Walker

Job Title: Home Trainer

Joined: 2023

Our Home Trainer Adam joins us with over 15 years of experience working in the care industry. Passionate about providing exceptional care, Adam looks forward to working alongside like-minded and inspiring individuals whilst learning more about our Dementia Care Mapping tool, which is a strategy we use to support our residents living with dementia by viewing life from their perspective.


On the weekend, Adam loves nothing more than spending time with friends and family.


Stephen

Stephen Milton

Job Title: Residential Care Manager

Joined: 2023

With over twenty years of experience in the care sector, Stephen is ready to share his knowledge and skills with his team and provide exceptional care for our residents. Stephen's aim is to nurture an environment where everybody feels safe and well-cared for.


Outside of work, Stephen can be found spending quality time with his dog, Jake. Stephen also enjoys singing, acting and playing bowls - an individual of many talents!