Our fees are all inclusive and per single occupancy. Additional charges can be from add-on services like hairdresser, beautician, chiropodist or private dining.
Lady Jane Court is open 24 hours for visits. Reception is open from 9.00am to 5.00pm Monday to Sunday.
The home have got parking with disabled spaces.
Lady Jane Court Care Home - Avery Healthcare has a Review Score of 9.6 (9.638) out of 10, based on 29 reviews in the last 2 years. Over all time Lady Jane Court Care Home - Avery Healthcare has 36 reviews.
Review from Katie H (Granddaughter of Resident) published on 10 January 2024
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5.0 out of 5
Reply from Justyna Bartyska, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to write a review for Lady Jane Court Care Home and sharing your experience and kind words. Our team is working really hard each day to provide the best care and standards for our residents and their relatives.
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Review from Nicola G (Daughter of Resident) published on 8 January 2024
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5.0 out of 5
Reply from Justyna, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for your kind words and taking time to write a review. It was our pleasure caring for your loved one from the day you joined our Avery family. I want to thank you on behalf of our team for putting your trust in us and choosing Lady Jane Court. Your feedback is greatly appreciated.
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Review from E P (Daughter of Resident) published on 1 November 2023
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5.0 out of 5
Reply from Justyna Bartyska, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court. We are glad that Mum enjoyed her stay and is now stronger and healthier. Thank you for choosing our home and putting your trust in us. We hope to see you again soon.
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Review from D S (Son of Resident) published on 30 October 2023
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5.0 out of 5
Reply from Justyna Bartyska, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for your kind words and for taking the time to review Lady Jane Court. We are happy to hear that you were impressed with our colleagues and home manager. Thank you for choosing us and giving us the opportunity to look after your dad.
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Review from J S (Son of Resident) published on 29 September 2023
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5.0 out of 5
Reply from Louise McQuone, Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for your very kind words.
It was a privilege to care for your father, we are looking forward to your father's next visit and stay with ourselves.
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Review from I M (Son of Resident) published on 26 September 2023
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5.0 out of 5
Reply from Louise McQuone, Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for your feedback, We were honoured to care for your father and we wish him well.
We look forward to seeing your father and yourselves again at Lady Jane Court very soon.
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Review from D D (Daughter of Resident) published on 16 June 2023
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5.0 out of 5
The
I always feel very welcome and the caring staff make it easier to leave my loved one here.
Reply from Justyna Bartyska, Customer Service Manager at Lady Jane Court Care Home - Avery Healthcare
Thank you for your kind words and your time to write a review for Lady Jane Court. We are very happy to receive 5 stars from you. Thank you for appreciating our colleagues and their work.
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Review from Phil C (Son of Resident) published on 28 March 2023
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5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home and for your amazing five star rating. We are delighted to hear how satisfied you are with our newly opened home and how happy you are with the care your mum has received since being a part of our loving care community, giving you and your family the peace of mind you deserve. We are so pleased that she has soon settled in to her new surroundings. Thank you for your kind words, Rachel.
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Review from Susan S (Friend of Resident) published on 27 March 2023
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5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester and for your amazing 5-star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. It is also pleasing to hear that the choice of tasty meals provided daily by our talented culinary team are so well received. Thank you for your kind words. Best wishes
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Review from Gill H (Son of Resident) published on 28 February 2023
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5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester. Your feedback is truly invaluable to us and our staff team who go over and above on a daily basis to provide an exemplary level of care. We are so pleased to hear your mum has settled in well; we understand that moving a loved one into care can be a daunting experience for everyone, therefore we try and make the process as seamless as possible, giving you and your family peace of mind. It is also pleasing to hear that you enjoyed the tasty food provided by our talented culinary team. We look forward to seeing you on your next visit. Best wishes, Rachel.
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Review from D R (Daughter of Resident) published on 27 February 2023
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4.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester. We are delighted to hear that your mum is enjoying her respite stay with us, in the loving care community that we create, giving you and your family peace of mind whilst your father was hospitalised. We would be happy to welcome her back at any time should the need arise. Best wishes
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Review from C L (Next of Kin) published on 27 February 2023
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5.0 out of 5
Reply from Elizabeth Kirby, Recruitment coordinator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester and your lovely 5-star review. We are delighted to hear how happy you are with the care your relative has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We look forward to welcoming you back to our home on your next visit. Best wishes.
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Review from J W (Daughter of Resident) published on 19 February 2023
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5.0 out of 5
Reply from Sarah Goswell, Marketing Assistant at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. Your feedback is invaluable to us. I will be sure to pass your kind words on to the rest of the staff team. Best wishes.
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Review from Phil K (Son of Resident) published on 16 February 2023
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5.0 out of 5
Reply from Sarah Goswell, Marketing Assistant at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester and for your amazing 5-star rating. Your feedback is truly invaluable to us and our staff team who go over and above on a daily basis to provide an exemplary level of care. Best wishes
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Review from N H (Daughter-in-law of Resident) published on 16 February 2023
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5.0 out of 5
Reply from Sarah Goswell, Marketing Assistant at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester and for your amazing 5-star rating. We are delighted to hear how happy you are with the care your mother-in-law has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. We understand that moving a loved one into care can be a daunting experience for everyone, therefore we try and make the process as seamless as possible. Thank you for your kind words. Best wishes, Sarah
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Review from J H (Son of Resident) published on 10 February 2023
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5.0 out of 5
Reply from Rachel Aran, Marketing Administrator at Lady Jane Court Care Home - Avery Healthcare
Thank you for taking the time to review Lady Jane Court Care Home in Leicester. We are delighted to hear how happy you are with the care your mum has received from our dedicated staff team since being a part of our loving care community, giving you and your family peace of mind. Our housekeeping team take great pride in making the home clean and welcoming for residents, staff and visitors alike. We look forward to seeing you on your next visit. Best wishes
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The Review Score of 9.6 (9.638) out of 10 for Lady Jane Court Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 29 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.638 for Lady Jane Court Care Home - Avery Healthcare is calculated as follows: ( (262 Excellents x 5) + (60 Goods x 4) + (10 Satisfactorys x 3) + (7 Poors x 2) + (6 Very Poors x 1) ) ÷ 345 Ratings = 4.638
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Lady Jane Court Care Home - Avery Healthcare is based on 27 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 27 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 May 2024
Caring
Effective
Responsive
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 28 Feb 2025
We have got availability for permanent as well as respite stay for residential and residential dementia care.
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Job Title: Home Manager
Joined: 2024
We are so proud to have Chris as our Home Manager.
Chris has over 30 years of experience working in the care sector. He has been a Registered Manager, Area Manager, Regional Director, and most recently Head of Quality Assurance. Chris comes with a wealth of experience working with elderly individuals in residential and dementia care, mental health and learning disabilities.
Chris strongly believes in teamwork and ensures that working together is implemented at Lady Jane Court to achieve the delivering of the highest standard and top-class service to the residents at all times.
Job Title: Deputy Manager
Joined: 2023
Jayne is a Deputy Manager at Lady Jane Court.
She has got over 30 years of experience in the health care sector of which 25 years as a deputy manager. Jayne specialises in dementia care and gives her best to our residents every single day.
Jayne is a very joyful and friendly person. She always smiles and uplifts everyone's spirit.
Job Title: Client Liaison Manager
Joined: 2023
Justyna is our dedicated Client Liaison Manager at Lady Jane Court, bringing warmth, professionalism, and a wealth of experience to her role. Before joining our team, she worked with Avery’s Central Team, gaining valuable knowledge in building client relations and care services offered by the company.
With a background in Health and Social Care from her undergraduate studies and over 10 years of experience in customer service, Justyna is passionate about creating a welcoming and supportive environment for our residents and their families.
Known for her cheerful and approachable nature, Justyna takes pride in building strong relationships with residents, families and local community. She is always happy to assist with any queries, offering guidance and support.
Job Title: Head Chef
Joined: 2022
Sam is a Head Chef at Lady Jane Court.
Sam completed a Master's Degree in Pharmacology however, his passion for food took over and he does what he enjoys the most as a full-time job.
Sam has got 13 years of experience working in the hospitality environment in the healthcare sector.
He will always make sure that residents are happy with the food and include resident's favourites on the menu.
Job Title: Maintenance Operative
Joined: 2024
David is Maintenance at Lady Jane Court Care Home.
He is always happy to support our residents, families and colleagues with any work that needs to be done. He brings a lot of knowledge and skills as worked in this role for over 30 years.
David is a big football fan and supports his home team, Glasgow Rangers.
Job Title: Home Administrator
Joined: 2023
We are delighted to have Raf as our administrator, bringing a wealth of experience and dedication to our team. Having previously worked at Lady Jane Court, Raf took a short break before returning to his role, where he continues to be an invaluable part of our home.
With extensive experience in administration and a deep understanding of the social care sector. His knowledge of our home and its community allows him to provide exceptional support to both staff and residents, making a positive impact every day.
Job Title: Well-being Coordinator
Joined: 2024
We’re thrilled to introduce Sukwinder as our Well-being Coordinator at Lady Jane Court! With a wealth of experience working with people, Sukwinder brings energy, warmth, and creativity to her role, making a real difference in the lives of our residents.
Her specialties include gentle exercises and the joy of laughter yoga, helping to keep our residents active, engaged, and smiling. Sukwinder is also highly experienced in organizing events, ensuring there’s always something exciting happening in our home. Our residents are already looking forward to the wonderful activities she has planned!
