Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 62 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

With luxurious en-suite accommodation for up to 80 residents set across three floors, the beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients sourced from nearby Belgrave Road’s ‘Golden Mile’.

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Care Provided by Watermead Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Aarti Popat (Manager)
  • Admission Criteria
    • Self funders, L/A with top up and CHC funded
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Watermead Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Nursing care is + FNC
  • (these prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome without appointment


  • Parking

  • Parking on-site


Watermead Rose Nursing Home Reviews (62)

Total of 62, showing 21-40
9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.857) out of 10, based on 59 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 62 reviews.

Overall Experience

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Review from G H (Friend of Resident) published on 30 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always cheerful, smiling and very helpful.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review, the staff will I am sure appreciate your positive comments.


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Review from Sarah R (Daughter of Resident) published on 23 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't wish for my dad to be cared for in a better place. Placing our dad in any home was a hard decision but one we knew was for the best, he is taken care of far better than we could ever do ourselves and I am so grateful. It is a lovely place to be, always spotless and such a nice atmosphere.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and I am so pleased that your dad is settling in well at Watermead Rose.


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Review from Janine M (Wife of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly and very helpful. Nothing is too much trouble, settled my husband very quickly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose care home.


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Review from Lialiana B (Daughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum came to Watermead Rose four weeks ago. The staff have all been very friendly and informative. Mum has settled really well, she always looks clean and tidy. The team are very caring and when I've asked for something they've been there straight away. The facilities are excellent, which is what I'd
expected from a new home.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and taking the time to complete this. We are so pleased that the home is meeting your and your mum's expectations.


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Review from Mark S (Grandson of Resident) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with Watermead Rose and how they were able to help and look after my nana after her first care home could no longer meet her needs. She is very settled and no longer trying to get up all the while. She has made friends (residents and staff) and seems much more happy. She seems to
like the smaller living area and more homely feel in the lodge. I am also very impressed with all the staff who are very friendly and helpful.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for taking the time to complete a review it does mean a lot to me and the team. I am glad that your nana is settling at Watermead Rose Care Home


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Review from B R (Son of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing. The home itself is beautiful. The hygiene is 5* plus. Highly recommend this place to anyone.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your kind review and I am glad that she has been settling in well.


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Review from Neela G (Daughter of Resident) published on 10 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is now in care at this home, although one of the hardest decisions we have ever had to make, we couldn't meet his needs anymore after the toughest year of our lives. Watermead Rose's care gas made everything so much easier. All the staff genuinely care about the residents. The care home is beautiful
and is kept spotless, with lovely meals. Thank you Watermead Rose Nursing Home for all of your support and guidance.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for taking the time to complete your review of Watermead Rose you have had such a positive experience when at the same time, it has been a difficult time for you as a family.


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Review from C B (Wife of Resident) published on 1 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We as a family were treated with respect, the home was welcoming and calm. All the staff from management, nursing down to housekeeping were welcoming and caring. At the end of my husband's last few days he was treated with compassion and dignity, even the funeral director commented on how lovely the
staff were. Thanks again.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review it means a lot to me and the team which I will share with them. I am also very glad that whilst it was a short stay your experience of the support and dignity that the team here provide met your quality and expectations.


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Review from Margaret D (Wife of Resident) published on 25 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the emergency of getting my husband into Watermead Rose on leaving a Leicester hospital, the manager and team were exemplary and we as a family cannot express our thanks enough. He was welcomed by all staff and settled very quickly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review and I am pleased that you have had such a positive experience here at Watermead Rose. It has been a pleasure having your husband here.


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Review from J S (Daughter of Resident) published on 25 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Watermead Rose Nursing Home is a fantastic care home offering everything you could possible want for your loved ones. It's new, modern and offers great value for money. Nothing is too much trouble to ake sure you are getting a fantastic overall experience. The staff do a brilliant job at making you
feel that it is your home with your room personalised with all your own belongings. I would highly recommend this place to anybody. Thanks for looking after my dad as well as you do.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your review and I am so pleased that your dad is settling in well and you are happy with the are that he is receiving at Watermead rose Care home


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Review from Eleanor G (Daughter of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had the best possible care at Watermead Rose. The staff were fabulous and caring and always went above and beyond to support my father in his last days there. The staff are kind and caring and we feel as a family they were amazing until the end of his life. Just thank you to each and every
one of you.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your review and I am glad that you and your family had such a positive experience with us at Watermead Rose which I will certainly share with the team. It was a pleasure to have supported your father during his end of life care.


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Review from Sandra B (Wife of Resident) published on 6 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home has been so important to me and my family. They have cared for my husband for five months and there aren’t words to express our gratitude. From the manager, office staff, nurses, care workers, catering staff, cleaners and laundry staff we have received a five-star service and we shall
miss our contact with them. We recommend this wonderful nursing home wholeheartedly.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much and we really appreciate the positive review that you have taken the time to complete for Watermead Rose. Please do continue and visit us and we will certainly stay in touch with events that we have coming up. It was a pleasure to have cared for your husband and for the family to be part of Watermead Rose.


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Review from J F (Daughter of Resident) published on 6 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very welcoming on entering and staff are friendly and polite. I do feel there are sometimes not enough staff, especially where some residents require 1:1 care, leaving others waiting long periods of time to be taken to toilet etc.
Entry and exit at weekends can be difficult waiting for
staff members.
Some meals appear 'dry' with no gravy or sauce offered.

Reply from Lorraine Shannon, Customer Relationship Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We value all feedback and we are pleased to learn, following your review, your concerns have been discussed with the home manager. We would like to reassure you that any resident with 1:1 care, would not affect the care delivered to other residents as this individual would have a dedicated 1:1 carer. We can confirm that none of our residents are in receipt of 1:1 care and our staffing ratios are based on need and are currently 1:4. Should you feel your concerns have not been fully addressed, please contact info@macccare.com for further support.


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Review from D B (Next of Kin) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough how welcoming the staff are, they are never too busy to have a chat with me and keep me informed. The level of care is outstanding and the rooms are always spotless, nothing is ever too much for any of the staff. I couldn't be more happier for my friend to be cared for, it brings
peace of mind to know he is safe and so well cared for.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose and the experience that you and your friend had. It was such a pleasure caring for your friend, he was such a character.


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Review from R W (Friend of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are engaging and welcoming. I have found the home extremely clean at all visits. I was very happy to see the list of weekly activities for residents to take part in.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your positive review of Watermead Rose Care Home. I am pleased that your experience has been a positive one.


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Review from S B (Father of Resident) published on 16 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really impressed with the staff. All very caring and thoughtful. Our daughter has a complex illness which requires a lot of understanding. It's been pleasing to know that staff have had training for this which has been most reassuring. The accommodation is first class. Standards are high.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review. I will certainly share this with the team. It is a pleasure caring for your daughter and she certainly has settled in well.


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Review from E G (Friend of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful home with caring staff.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review. It does mean a lot to our team with the hard work they put in to provide such attention to detail.


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Review from K M (Friend of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, very kind and attentive staff who made guests feel welcome.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to complete the review and I will share the positive feedback with our team.


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Review from C H (Daughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is being looked after to a very high standard, and she has all her care needs met. She is happy and relaxed and has not looked so well for a long time. The staff and management management are all very approachable and act on any questions or concerns. This is an excellent care home for any family
member to live. It gets a 5-star from me that's for sure.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you very much for such a lovely review. I am so pleased that you have all had such a positive experience at Watermead. I will certainly share this with the team.


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Review from J J (Granddaughter of Resident) published on 9 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The rooms are airy and bright. The home is spacious, well-decorated and clean. There are multiple staff around to support residents. Residents appear happy and well cared for.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review our team at Watermead always do their best to ensure residents are happy and well cared for. I am pleased that this also shows to people visiting their loved ones.


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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Watermead Rose Nursing Home is calculated as follows: ( (622 Excellents x 5) + (46 Goods x 4) + (10 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 686 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 58 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Aarti

Aarti Popat

Job Title: Commissioning Home Manager

Joined: 2021

I started working in the care industry when I was 18, after developing a passion for care due to my mum needing regular hospital care when I was a child.


I have since worked in various different settings gaining skills and experience through each of these settings, including physical disabilities, learning disabilities and young people services.


In recent years I have been a manager of a complex physical disabilities nursing service where I was responsible for improving the CQC rating and then moved on to regional management.


I live with my partner and I have a daughter who is also a nurse in Leeds. When not at work I like long walks with my dogs and getting out and about in the countryside