Watermead Rose Nursing Home

514 Melton Road, Leicester LE4 7SP
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9.9 62 Reviews
  • Watermead Rose Nursing Home, Leicester
Watermead Rose is a bespoke new care home, designed and equipped to deliver exceptional residential, nursing, dementia, respite and bariatric care.

With luxurious en-suite accommodation for up to 80 residents set across three floors, the beautiful home features superb facilities throughout, creating an environment that’s conducive to wellbeing.

Well known for embracing diversity, MACC Care hope to establish a community at Watermead Rose which reflects the wider Leicester community and welcomes residents from all walks of life. The team are respectful of all beliefs and lifestyle choices and the home offers a multi-faith room for prayer, meditation and times of quiet contemplation.

The home has two separate kitchens, one specifically dedicated to preparing vegetarian and vegan meals, allowing the kitchen team to meet all dietary requirements and preferences. Wherever possible, the team work with fresh ingredients sourced from nearby Belgrave Road’s ‘Golden Mile’.

Care Provided by Watermead Rose Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 80 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Aarti Popat (Manager)
  • Admission Criteria
    • Self funders, L/A with top up and CHC funded
    • Ages 65+
  • Room Information
    • Single Rooms (80)
    • Single Rooms with ensuite Wet Room (80)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Watermead Rose Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • Self-Funded Nursing Care from £1,350
    • Self-Funded Nursing Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400
  • Nursing care is + FNC


  • (these prices are only a guideline, please contact Watermead Rose Nursing Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome without appointment


  • Parking
  • Parking on-site


Watermead Rose Nursing Home Reviews (62)

Total of 62, showing 41-60
9.9

Watermead Rose Nursing Home has a Review Score of 9.9 (9.857) out of 10, based on 59 reviews in the last 2 years. Over all time Watermead Rose Nursing Home has 62 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. My mum is happy and comfortable. The atmosphere is calm and relaxed.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and taking the time to complete it. I am glad your mum is settling in well.


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Overall Experience  Overall Experience 5.0 out of 5

My sister is receiving fantastic care at Watermead. The staff are very caring and provide excellent care. The range of activities available for residents is excellent. My sister is very happy here.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your positive review and it has been a pleasure to see your sister enjoying the activities and settling into the care home.


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased with the care given to my father-in-law. The staff are all excellent and very friendly and approachable. We find the atmosphere in the home very relaxing and calm and always makes a somewhat difficult situation much more bearable.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and taking the time to complete it. I will certainly share your positive review with the team which I am sure they will be thankful knowing that their hard work is appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law was brought into Watermead Rose to receive end-of-life care and support. Absolutely can't fault this place at all. All of his needs were met with exceptional care and quality. Myself and family were supported wonderfully too. Can't say thank you enough.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and also taking the time to complete the review at what must have been a difficult time for you and your family. I will certainly share this with the team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was in Watermead Rose for end-of-life care, all the staff I came into contact with was helpful, kind and supportive. One of his nurses was outstanding! She took time to see if myself and my wife were ok. She even had time to see if we were eating and drinking as we stopped by my dad's bedside
for his last 48 hours. Thank you very much.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review of your experience at Watermead Rose which must have been a sad time for you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

We have been to many care homes, but this one comes out on top. From the moment one enters they are greeted by a warm welcome. Every single staff is very pleasant and well-trained. We are so impressed by the cleanliness and care, that we also thought of joining here.
This care home is well-supervised
and managed.
Food here is excellent, my father-in-law is very happy.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review. I am glad that your father-in-law has had a lovely experience at Watermead and that you are also considering moving in with us.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was admitted three weeks ago for end-of-life care. The room was very comfortable and cosy. The staff were friendly and helpful. Parking availability was much appreciated. During my dad's final 48 hours, the staff were caring and sympathetic which was much appreciated. The use of the lounge area
during those final hours and after provided relief. It is just a shame my dad didn't get to make the most of the facilities and surroundings.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave us a review. I am pleased you and the family had such a positive experience in difficult times.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent nursing care of my father we cannot ask for any better care
Staff are friendly and approachable and always available
My father is always dressed and has been showered
He is also happy where he is
Thanks

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave a review. We are delighted that your experience of Watermead has been so positive and that your father is also happy with the care that he is receiving.


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Overall Experience  Overall Experience 5.0 out of 5

The place is like a 5 star hotel (minus a swimming pool).
The staff are all very kind and very attentive.
We are so lucky that we have found such a wonderful nursing home for my mother.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for such a lovely review and your mum has definitely settled in very well and appears to enjoy her time here.


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Overall Experience  Overall Experience 5.0 out of 5

My parents have been in Watermead Rose care home for 6 weeks and they have been looked after so well. The staff are lovely and can't do enough for my parents. I would highly recommend this care home.
The food is good, the rooms are clean. They are treated like family.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your amazing review. It is a pleasure having your parents at Watermead and we all enjoy their lovely personalities.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and welcoming. You get a warm welcome every time you visit.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for your lovely review and it has been a pleasure supporting your mum at Watermead Rose Care Home


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Overall Experience  Overall Experience 5.0 out of 5

I am very well looked after, nothing is too much trouble. I want for nothing and am very happy here. The staff are great.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for the lovely review and it has been a pleasure having you at the home.


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Overall Experience  Overall Experience 5.0 out of 5

Previously poor experiences of carehomes for my sister who has complex needs. Kind, patient and professional staff who have helped to make my sister feel settled. My family were so anxious and now we have optimism that my sister can find some peace and happiness again. Our whole family (including my
dog) feel welcomed and supported. Thank you all. Oh, and the home itself is beautiful! Rated activities as satisfactory - not because of any fault. My sister hasn't been able to leave her room yet. The staff do provide activities for her, but she hasn't been able to access activities beyond her room yet. This should change soon!

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review and we look forward to your sister going from strength to strength


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Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home. Although Mum was only in residence for around 3 months before she passed, I can not fault the level of care she received. Not only is the home beautiful and spotlessly clean, the staff are friendly, attentive and in constant contact with you regarding any health updates.
Mum was very low in mood when she arrived, having been moved a couple of times from other homes and had various rashes and sores, but within a couple of weeks of arriving, had been treated successfully for these and her mood improved dramatically. She loved the home and the staff who treated her with the utmost respect and dignity at all times and I only wish the home had been open around 3 years ago when I was first looking for a home for her. I will miss visiting the home now and feel the staff were more friends than just carers. I can't recommend this home highly enough!

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for the lovely review and I am so pleased that Mum settled so well. we loved your mum's sense of humour. Please remember you are always welcome to come and see us any time.


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Overall Experience  Overall Experience 5.0 out of 5

When we arrived at Watermead Rose with my Mum and sister, we looked at each other and said 'Wow, this is amazing'. Straight away the staff made you feel welcome which was really good. The customer service was 10/10 amazing.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review and that the staff team have been so welcoming.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has only just moved into Watermead Rose Nursing Home so I can only give my thoughts for the four days that my husband has been there. I can give nothing but respect and thanks for how they have accepted my husband as part of their community. Everyone has shown above and beyond respect and
care. Thank you so much.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for putting your trust in us and for the lovely review, I am so pleased he is settling in well.


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Overall Experience  Overall Experience 5.0 out of 5

From the minute that my dad arrived at Watermead Rose Nursing Home, I felt that he was really cared for. All members of staff treated him with kindness, care and understanding. They really want to get to know my dad and are aware of his needs. Dad settled really well and this has helped me and my family
feel secure at where he is. Staff are very welcoming.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your positive review of Watermead Rose Care Home, I am really pleased your dad is settling in well.


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Overall Experience  Overall Experience 5.0 out of 5

From my experiences when visiting grandma the staff were very accommodating for us and caring, they understood we were there to see her as much as we could around our work schedules. Sometimes meaning we came in the evening time. Often offering us cups of tea. Allowed a large group of us in the room
(family who don't see each other often) On the day she died they couldn't do enough for us and reassured us she was comfy to the end.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you for taking the time to leave us a 5* review. I am pleased you and the family had such a positive experience in difficult times


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Overall Experience  Overall Experience 5.0 out of 5

My grandma has been a resident here for a few months. Her mobility has been declining over the last year following a fall, and we've found it increasingly more difficult to care for her properly at home. After a stint at another care home, we were shocked at the standard of some homes in the area and
were determined to find somewhere she could call home as well as provide her with the care she needs. Watermead is perfect for her. Good location so we can visit easily, the bedrooms are stunning and the staff are all fantastic. She's very happy there.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your lovely review of Watermead Rose care home and I am pleased it has been such a positive experience for you all and your grandma is happy here and settling in well


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Overall Experience  Overall Experience 5.0 out of 5

My grandma was only at Watermead for a couple of weeks, but the care she received was exceptional, also we as a family were treated very kindly, nothing was too much trouble, even allowing a large amount of family to visit all at once. I will be eternally grateful for their care and compassion.

Reply from Aarti Popat, Registered Manager at Watermead Rose Nursing Home

Thank you so much for your kind words and your five-star review of Watermead Rose it was a pleasure looking after your grandmother.


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Current Review Score: 9.9 (9.857)

Overview of Review Score

The Review Score of 9.9 (9.857) out of 10 for Watermead Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 59 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 58 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.857 for Watermead Rose Nursing Home is calculated as follows: ( (622 Excellents x 5) + (46 Goods x 4) + (10 Satisfactorys x 3) + (8 Very Poors x 1) ) ÷ 686 Ratings = 4.857

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watermead Rose Nursing Home is based on 58 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 58 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (1)

Aarti

Aarti Popat

Job Title: Commissioning Home Manager

Joined: 2021

I started working in the care industry when I was 18, after developing a passion for care due to my mum needing regular hospital care when I was a child.


I have since worked in various different settings gaining skills and experience through each of these settings, including physical disabilities, learning disabilities and young people services.


In recent years I have been a manager of a complex physical disabilities nursing service where I was responsible for improving the CQC rating and then moved on to regional management.


I live with my partner and I have a daughter who is also a nurse in Leeds. When not at work I like long walks with my dogs and getting out and about in the countryside