Squires Mews Care Home - Avery Healthcare

488 Kettering Road, Northampton NN3 6QP
Submit a Review
9.9 40 Reviews
  • Squires Mews Care Home - Avery Healthcare, Northampton
Squires Mews is located in Northampton, one of the largest towns in England, rich in fascinating history, from its legacy in the shoe-making industry to its association as the final resting place of Princess Diana. Offering residential, respite, and dementia care, their care home provides unparalleled quality, allowing residents to comfortably embrace their retirement years in a safe, supportive environment. Couples and companions are welcome to their home, where their well-being, comfort and happiness take precedence.

With 59 spacious and splendidly decorated bedrooms, each equipped with a resident nurse call and information system, Squires Mews stands as an excellent choice for those seeking assisted living in Northampton within a luxurious setting. The home features additional amenities, including a dedicated hair salon, a state-of-the-art cinema room and more.

While their bedrooms are adorned to an exceptionally high standard, they actively encourage residents to bring personal belongings into the home, ensuring they experience a true home-from-home feeling.

Care Provided by Squires Mews Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Heidi Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (51)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Squires Mews Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,358 – £1,544
    • Self-Funded Residential Dementia Care £1,358 – £1,458
    • RESPITE Self-Funded Residential Care £1,450 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,600
  • (these prices are only a guideline, please contact Squires Mews Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Squires Mews Care Home - Avery Healthcare Reviews (40)

Total of 40, showing 1-20
9.9

Squires Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.905) out of 10, based on 38 reviews in the last 2 years. Over all time Squires Mews Care Home - Avery Healthcare has 40 reviews.

Overall Experience

  • 36
  • 4
  • 0
  • 0
  • 0

Date Published

40
9
22
38
2
Overall Experience  Overall Experience 5.0 out of 5

The home is beautiful very clean and well decorated more like a hotel than a home the staff are friendly and very caring mum recently broke her leg and the staff have been amazing and accommodating in helping her get back from hospital. I love the way talk too mum and include her in decisions.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We love having mum here and glad she is back with us. I'm glad you feel we include mum in decisions, we have a person centred approach to care and so it is important that they have a say if they can. It's good to hear that you find the staff friendly and the Home clean. We pride ourselves on a happy, clean, safe environment. Thanks again


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My Mother was rather anxious about staying for this two-week respite stay. I am delighted to report she's enjoyed the experience and will not only stay again but plans to move in permanently when the time is right.
Squires Mews is a beautiful home and the staff were professional, helpful, patient,
and kind. A credit to your company.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. Your mum was a pleasure to have here at Squires and we look forward to her coming back. It is lovely to hear that she had a pleasant experience and it has given her the confidence to move when the time is right. We hope to see her soon. Thank you for your kind comments about the Home and staff, we strive to make it a happy, safe environment for your loved ones. Have a lovely Christmas and hope to see you in the New Year.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum came into care in January 2024 and, after a long search, we found Squires Mews. For the first time since we lost my Dad, she's been happy. This place is wonderful! The staff are kind, compassionate and incredibly caring. Mum is safe, happy and secure and has made some great friends in here. I cannot
recommend Squires Mews more highly.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. We love having your mum here, she is a pleasure and is great at joining in and up for trying anything. We are pleased you are happy with all aspects of the Home as we try hard to make it as comfortable and enjoyable for your loved ones as we can. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We brought our 98-year-old Aunt to Squires Mews 8 months ago and have been delighted with the move. The residents, staff, and facilities have exceeded our expectations and - as our Aunt says - "It's more like a 5-star hotel than a care home.".
So it's 5 stars from us!

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. We are so pleased that your aunt is enjoying it at Squires Mews. She is a pleasure to have here and glad you are pleased with all areas of the home including staff and facilities. We try and make the Home as welcoming and comfortable as we can so appreciate your positive feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My partner could not have wished for a more enjoyable and relaxing stay during her three weeks of respite care. The management and staff made us most welcome on our arrival, and couldn't have been more attentive throughout my partner's stay. I have not seen a home in a higher state of cleanliness. Should
she need further care we will not hesitate to return to Squires Mews.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We loved having your partner here, it was a pleasure. She embraced life at Squires whole heartedly and joined in with enthusiasm. She settled in well and we are hoping she returns to see us very soon!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Very good staff. Very helpful and pleasant and good at their jobs. They made my three-week respite stay enjoyable and pleasant. Would happily recommend it to friends and anyone who is in need of similar care as myself.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. We enjoyed having you here and hope you come back soon to see us. It was lovely to see you embracing everything with enthusiasm and joining in whatever we were doing. The trips out were fun and again you were up for trying everything. Hope to see you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Entering Squires Mews establishes an immediate welcome alongside esteemed professional staff. The overall ambience is one of a soothing atmosphere creating excitement and interest. Rooms are clearly identified, each offering opulence throughout. Safety is utmost in the staff's care with their voices
delivering a cheerful, comforting yet approachable tone, inviting trust. Staff are clearly aware of residents' needs and constantly achieve an extremely proficient level of care, informing and liaising with family thus offering assurance and two-way respect. Staff demonstrate personal interest and show compassion toward my mum-in-law. Throughout each day there's a comprehensive variety of activities on offer all differentiated thus catering for a wide range and delivered by enthusiastic, friendly and encouraging staff, making residents feel joyous in their motivation and achievements. Personal hygiene is fulfilled to the highest standard by the carers, whilst being constantly vigilant regarding possible health dangers. As many of the staff provide skilful attributes behind the scenes e.g. housekeeping deliver laundered clothes and maintain cleanliness throughout. Dietary needs are catered for by staff delivering support and reassurance to ensure Mum-in-law's health needs are met. Every staff member takes the time to ensure my mum-in-law's needs are constantly met whilst delivering a friendly chat to guarantee she's happy.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review and a fabulous one at that! We love having your mother-in-law here and are so pleased that she embraces all areas of Squires Mews and it's a joy to see her confidence growing and her willingness to join in. It is good to hear that you are happy with all areas of Squires Mews and recognise that all staff contribute to making the home a success. Our aim is always to make your loved one feel happy and settled and we try our utmost to make their golden years memorable. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

My parents have now been residents at Squires Mews for several weeks and on behalf of my family we continue to be impressed with the care and support they receive. In particular, we are impressed with the clinical response when issues and incidents arise. Also the engagement with the wellbeing activities.
We like the down-to-earth nature of the staff, no hint of 'institutionalisation'. The open house approach to visitors is also welcomed.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We love having Mum and Dad here, they are a pleasure and join in with most activities. We are so pleased you are impressed with the care and support. We strive to deliver a good standard and to look after your loved ones as you would like. We are glad you feel welcomed in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Squires Mews is a wonderful care home. My mum was there for two months for respite care to give me a break. The staff are friendly and welcoming to their residents and relatives. Everywhere is very clean and well cared for. The garden is beautiful and there are lots of activities for Mum to join and
enjoy the choice of food is excellent. I could go on holidays with peace of mind knowing that Mum was in good hands and being well cared for.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We are so pleased you were happy with Squires Mews and the care and facilities we offer. It was a pleasure to have your mum here. We miss her and hope she will come and stay with us again. I miss our trips to the choir. Please come and visit us soon. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and welcoming to residents and their relatives. Everywhere is very clean and well-cared for. The garden is beautiful and activities are varied, interesting and entertaining. The food is very good. It is lovely to know that my Mum is being so well looked after. Thank you.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We are so pleased you are happy with the staff and facilities here at Squires. We are glad you get to enjoy our beautiful garden with your mum and that mum enjoys our activity programme. Thanks again for the review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a permanent resident since March 2024. The staff have welcomed her and us too, as a family. The home is a happy and friendly place to visit. Always immaculate and the food looks very appetising too. The activities and entertainment on offer are great. Something for everyone, catering
for all tastes. The staff are so caring and helpful. Mum calls them her friends. Hardworking but always making time to chat and listen to residents. Overall, very very happy.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review and such a lovely one too. It is a pleasure having Mum here. She is always willing to join in with the activities and is always looking out for other residents. We are so pleased you are happy with all aspects of Squires Mews and glad you feel welcome too. We love our jobs here at Squires and feel very privileged to be looking after our lovely residents. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a friend of a resident,
Squires Mews is a wonderful care home. All the staff are very friendly, and nothing is too much trouble, a cuddle when needed, encouragement to join in the great activities they provide, there is something for everyone, regardless of ability,
The choice of food is excellent,
the rooms are like a 5-star hotel, the comfort in the relaxation areas is peaceful and calming, and first class.
The staff not only support the residents I have had great support from them too.
I highly recommend Squires Mews, and if you are looking for a caring peaceful care home with plenty to do then look no further.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review and such a fabulous one too! We strive to make Squires Mews a caring environment for your loved ones and am glad you felt we did this well. We try and offer a variety of activities to keep mind and body active, whilst having fun along the way. We are so pleased you were happy with all aspects of the home including the food. Our head chef tries to keep the food interesting whilst balancing the resident's requests at the same time. Please pop in anytime and have a cuppa with us. Thanks again for a lovely review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 4.0 out of 5

A good experience and served my purpose as respite care after surgery. Everyone was very kind and caring but I did feel sorry for the girls who needed more than one pair of hands at times.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. I am pleased that you had a good experience and that it helped with your recovery. It was a pleasure to have you stay at Squires and glad you found the staff caring. Obviously, given the environment we work in there are times that are busier than others and also unexpected situations can occur when a resident needs more care and attention but we endeavour to work in a safe and caring environment at all times. Thanks again for doing a review and wishing you a continued recovery to full health.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

As a friend of a resident at Squire Mews Care Home, I am deeply impressed by the outstanding care and attention given to the well-being of all residents. The staff are genuinely compassionate, consistently going above and beyond to ensure that everyone feels comfortable, valued, and happy. The atmosphere
is warm and welcoming, and it's clear that the team is dedicated to providing exceptional support. I highly recommend Squire Mews Care Home for anyone seeking a nurturing and attentive environment for their loved ones.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review and giving us such a glowing report. We try our hardest to provide a loving and caring environment for our residents and their families. We try and give the residents a variety of activities to keep their minds and body fit and well. As we get fuller our Squires Mews family grows and we love seeing the friendships blossom and enjoy making new memories with our residents. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the care and support my sister-in-law has received since coming to Squires Mews. She has come on leaps and bounds since she came out of hospital and settled in really well. The staff are really friendly and helpful and make us feel very welcome. The only drawback when visiting is the
lack of parking. That is the only negative comment we have about Squires Mews. Otherwise, excellent!

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. We are pleased that you are very happy with the care and facilities here at Squires. We pride ourselves on giving the residents the best care and a happy environment we can. We try and make it a smooth transition from either home or the hospital as we can as we know this can be daunting for family and the resident. Thank you for the feedback regarding the parking, this is something we are continually looking at and looking at various options. Thanks again for your review.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Mum has had a lovely time and was made very very welcome. All the staff and residents have been so nice and caring. And everywhere is spotless. Nothing is too much trouble. She will definitely be back. Thank you to everyone.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. It was a pleasure to have Mum come and stay with us and would love to have her stay again. I am so pleased Mum enjoyed her stay and the facilities. It was lovely to see how quickly she got chatting to the other residents and joining in with activities. I will pass your thanks on to the staff. Thanks again and please come and see us again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I can't speak highly enough of Squires Mews and all the staff. I was unable to be a full-time carer for my dad any longer due to his health. Since Dad being here I am able to spend quality time with him. He is happy, safe and very well cared for. Thank you.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to review us. It is so lovely to hear you can now spend quality time with dad rather than being his carer and that you are happy with the care he receives. I am pleased you are happy with the facilities and staff here. We try our best to give our residents a happy, safe environment and glad this shows. Thanks again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Squires Mews for a year now. She's had some health issues most of which are to be expected in someone who is 94 years of age, and more recently she's had some falls. Everyone at Squires Mews has been brilliant with Mum. The care she receives is exemplary and as she's started to need
more help and care the staff have stepped up with patience and love. It's very reassuring to all the family to know that she is safe and so well cared for. Every time I visit she asks me to thank everyone on her behalf.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We love having Mum here, she is a pleasure. She always checks everyone else is okay and is always so kind. I am so glad you enjoy your visits and we enjoy seeing you. Thank you so much for a five-star review. It is much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I feel very safe and cared for here. The staff are amazing and very caring and most obliging. The bedroom is fantastic. Food is more interesting and balanced. It’s lovely having a hairdresser on site and the cinema room is very useful for functions like the Grand National.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. We are so glad you are happy here and decided to stay. We are glad you make use of the facilities and enjoy having the hairdresser and the cinema room to watch your favourite things! Thank you for choosing Squires Mews as your new home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

Squires Mews is a really smart care home - looks more like a five-star hotel. The staff are friendly and caring. I enjoy my visits here. It's reassuring to know my dad is well looked after.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. I am pleased you are happy with the care Dad receives and enjoy the home and its facilities when visiting. We endeavour to do our best to give the residents daily activities including using external entertainers as well as our staff and well-being team. I am glad you find the staff caring and friendly. We pride ourselves on looking after your loved ones to the best of our ability.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Squires Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Squires Mews Care Home - Avery Healthcare is calculated as follows: ( (415 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 455 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Squires Mews Care Home - Avery Healthcare is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Loading...

Loading

Loading
Loading

Loading

Loading

Loading

Loading

Loading events

Loading

Meet the Team (7)

Josie

Josie Thomas

Job Title: Customer Service Manager

Joined: 2015

Josie has worked for Avery for 8 years, initially at Head office, then moved to Squires Mews in January 2023.


Josie loves working and meeting new residents and their families and getting to know them. Moving into a care home is a big step for the resident and the family so it’s nice to be the welcome face and the point of contact and being able to reassure both parties. Customer service is paramount and I believe doing the little things goes a long way. This could be the welcome gift, remembering details about the family and what is important to the resident means we listen and care. Josie loves her job as Customer Service Manager and hopes this shows in her daily work.


Lorraine

Lorraine Lawrence

Job Title: Administrator

Joined: 2022

Lorraine joined Squires Mews in December 2022 as an administrator. Lorraine has been an administrator in a care setting for the last 6 years.

My professional background is one of finance administration for the Public sector, managing regional finance teams, handling payment and debt collection, and attaining NVQ level 5 for leadership and project management. This background allows me to fulfil the administrator role and support the rest of the management team.

Lorraine enjoys meeting the new residents and families joining us at Squires Mews and helping them navigate the paperwork involved when moving in. Getting to know our residents and hearing their life stories means we soon feel like a large family living and supporting each other.


Char

Char Bradbury

Job Title: Head Housekeeper

Joined: 2022

Char is the Head of Housekeeping and Infection Control Link Practitioner at Squires Mews. Char had the privilege of joining Squires in December 2022 as the home prepared to open its doors to Residents and Families. She is currently doing her NVQ Level 3 in Hospitality Management and hopes to progress at Squires.


Char and her dedicated Team pride themselves in ensuring that the home is cleaned to a high standard and maintained daily. Adding special touches to our residents’ rooms and communal areas to ensure that it feels like home from home. Our House Laundry ensures that clothing is well kept and looked after and that residents always have what they need. No job is ever too much!


Working in a caring environment no matter what role we Lead; we have the reward of getting to know our residents. Soon to be 59 residents, who they are, their families, their likes and their dislikes, their favourite tipple or tune to sing along to. This is what Char promotes to her team -"We can work, and we can have fun and spend time talking as we work".


Seeing residents smile is what makes Char's job worthwhile, it can be a life-changing experience from what they are used to and if we can make that step a little easier for both residents and their families to feel supported and welcomed, we can ensure that we can all add a little shine to each other lives.


Natalie

Natalie Norman

Job Title: Deputy Manager

Joined: 2022

Natalie joined Avery in December 2022 as Deputy Manager. Natalie has worked in the care industry for over 20 years in various different roles gaining a wealth of experience and knowledge.


Natalie enjoys passing her knowledge on to other team members and is proud to be part of the Squires Mews team and watching the home grow.


Natalie enjoys welcoming new residents and getting to know them and their families. Natalie loves her job in the care sector and is pleased to be part of the team.


Nigel

Nigel Bird

Job Title: Maintenance Operative

Joined: 2022

Nigel joined Squires Mews in December 2022.


He is responsible for the maintenance and care of the building and all the odd jobs that need doing alongside checking all the standards are up to date.


Nigel has worked in various care environments doing various roles from Management to training and Head of Estates.


He enjoys the variety of his role and enjoys having a chat with the residents and staff.


Lucie

Lucie

Job Title: Clinical Lead

Joined: 2024

Lucie has worked for Avery for 14 years with a small break in various roles and Homes. She joined Squires Mews in January 2024. Lucie started as a care assistant, went on to be a Senior and Deputy. She enjoys working with the staff and interacting with the residents and their families.


In Lucie's spare time she likes to spend time with her family and two grown up daughters. When she is not doing that Lucie enjoys a glass of pinot with her friends.


Lucie is looking forward to working at Squires.


Geri

Geri Banfield

Job Title: Well-being Assistant

Joined: 2023

Geri started her role in September and is loving it. It is a new field for Geri but she is settling in well and loves getting to know and spend time with the residents.


She enjoys thinking of activities to keep the residents amused and entertained and her bubbly personality and enthusiasm is infectious.


When at home, Geri enjoys spending time with her son, bowling and relaxing with a glass of wine.


Frequently Asked Questions about Squires Mews Care Home - Avery Healthcare

What types of Care is Squires Mews Care Home - Avery Healthcare registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Squires Mews Care Home - Avery Healthcare provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Squires Mews Care Home - Avery Healthcare have?

There are 51 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Squires Mews Care Home - Avery Healthcare?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Squires Mews Care Home - Avery Healthcare to the centre of Northampton?

2.2 mile(s) as the crow flies, distance by road may be significantly further.