Squires Mews Care Home - Avery Healthcare

488 Kettering Road, Northampton NN3 6QP
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9.9 40 Reviews
  • Squires Mews Care Home - Avery Healthcare, Northampton
Squires Mews is located in Northampton, one of the largest towns in England, rich in fascinating history, from its legacy in the shoe-making industry to its association as the final resting place of Princess Diana. Offering residential, respite, and dementia care, their care home provides unparalleled quality, allowing residents to comfortably embrace their retirement years in a safe, supportive environment. Couples and companions are welcome to their home, where their well-being, comfort and happiness take precedence.

With 59 spacious and splendidly decorated bedrooms, each equipped with a resident nurse call and information system, Squires Mews stands as an excellent choice for those seeking assisted living in Northampton within a luxurious setting. The home features additional amenities, including a dedicated hair salon, a state-of-the-art cinema room and more.

While their bedrooms are adorned to an exceptionally high standard, they actively encourage residents to bring personal belongings into the home, ensuring they experience a true home-from-home feeling.

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Care Provided by Squires Mews Care Home - Avery Healthcare

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 59 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Heidi Smith (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (51)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (51)
    • Couples/Companion Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2022
    • Number of floors: 3

Funding & Fees Guide for Squires Mews Care Home - Avery Healthcare

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,358 – £1,544
    • Self-Funded Residential Dementia Care £1,358 – £1,458
    • RESPITE Self-Funded Residential Care £1,450 – £1,600
    • RESPITE Self-Funded Residential Dementia Care £1,450 – £1,600
  • (these prices are only a guideline, please contact Squires Mews Care Home - Avery Healthcare to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Squires Mews Care Home - Avery Healthcare Reviews (40)

Total of 40, showing 21-40
9.9

Squires Mews Care Home - Avery Healthcare has a Review Score of 9.9 (9.905) out of 10, based on 38 reviews in the last 2 years. Over all time Squires Mews Care Home - Avery Healthcare has 40 reviews.

Overall Experience

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Date Published

40
9
22
38
2

Review from D H (Daughter of Resident) published on 23 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing is too much trouble. Staff are wonderful.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. We are glad you feel we do our utmost to make a happy, safe environment for your loved ones and that you feel our staff do this. Feedback is always appreciated.


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Review from N B (Friend of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Squires Mews is very welcoming and clean. Reception are always very friendly and happy to help. The manager is always smiling and brings happiness to the home, My friend is very happy here and is always cared for in the best way. Thank you to everyone at Squires Mews.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a five-star review. We are so pleased you are happy with the facilities and the care provided. We endeavour to make the home a happy, safe place for your loved ones and are so glad you feel we are doing this to the best of our ability. Thanks again for taking the time to give feedback.


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Review from Belinda H (Daughter-in-law of Resident) published on 18 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic staff and surroundings, made us feel very welcome. My mother-in-law has settled in well and loves all the activities, and it's lovely to see her joining in. Lovely walks in the beautiful gardens. Couldn’t fault Avery Homes, and the staff are very caring and always at hand.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. Your mother-in-law is a pleasure to have here and is great at joining in. I am so pleased you are happy with the staff and surroundings. We try very hard here at Squires to try and make the environment home from home as much as we can. It is lovely you are happy with Squires Mews as a place you have chosen for your loved one to live. Thanks again, I will pass this on to all the staff here at Squires Mews.


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Review from T R (Daughter of Resident) published on 12 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at my mother's care home are very friendly and welcoming and treat the residents with respect at all times. The only negative comment is that the IT systems require further development.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. I am pleased that you find the staff friendly and welcoming. We endeavour to create a caring and welcoming environment for your loved ones. We are glad you are pleased with all areas - staff, management, rooms and activities. We take pride here at Squires and glad this is noticed. If you would like to contact us directly regarding any IT issues, we would be happy to try and resolve these. Thanks again.


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Review from Jonathon T (Son of Resident) published on 14 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really happy with the home. It's like a family, everyone is so friendly. My father enjoys the food and activities. All the staff are so friendly and nothing is too much trouble to do. It takes so much worry off us knowing he's safe and looked after.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review. It is a pleasure to have your dad here. He is a real character and is always up for joining in with the activities. I am pleased to hear he enjoys the food. We pride ourselves on giving your loved ones a balanced and varied diet. We are pleased to hear that you find the staff friendly. We are proud of the "family feel" as we all strive to make your family member and their families welcome in our home. Thanks again.


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Review from Matthew S (Private Carer of Resident) published on 2 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had a couple of clients use Squires Mews for respite. I always find the staff helpful and willing to go the extra mile which in turn enables my clients to get the best experience possible during their stay. Squires Mews is a beautiful new building and is more like a hotel than a care home. I
would highly recommend making an enquiry to send your loved ones here for respite or even for a longer-term stay.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. It has been a pleasure working with you and your company and we appreciate the recommendations. It is always nice to build good working relationships with other companies in the community. We are glad you and your customers have been happy with Squires Mews and we look forward to having a long and successful working relationship with you and your business. Thanks again.


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Review from S H (Niece of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt stayed here for six weeks of respite care recently and the service and level of care were really good. The staff are very friendly and welcoming and can't do enough for you. The home itself is like an expensive hotel and is kept spotless. My aunt was always encouraged to go to the dining room,
to join in with the activities and to spend time in the lovely garden. A massive thank you to you all, especially a certain lady who was always there for a chat.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. It was a pleasure to meet you all and have your Aunt here to stay for six weeks. We hope she has settled in well back at home. We are glad you found the home welcoming and chose Squires Mews for your aunt. We take pride in our care and our home and are glad this shows. Please keep in touch and come to see us anytime. Thanks again.


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Review from Thelma L (Wife of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our arrival at Squires Mews, we were made very welcome by everyone. My husband was loved and well cared for throughout his two-week stay. The staff were very kind and caring and they did absolutely everything to make sure all his needs were met. My daughter and I were always greeted with a friendly
smile each time we visited by everyone and always offered a very welcome coffee etc. When care is needed again you can be sure Squires Mews will be our first call. Thank you everyone.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. I am so pleased that you were happy with the care and facilities here at Squires Mews and that you were made to feel welcome. I am glad your husband enjoyed his stay and that you would consider coming to us again in the future. It was a pleasure and please don't be strangers and come in and see us anytime. Thanks again and I will pass your kind comments on to the staff.


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Review from D T (Niece of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment of arrival, we knew our relative was in a safe and caring hands. The home is clean, fresh and more a hotel in feel than a care facility! The staff are outstanding, going the extra mile to make residents and their families welcome. The only silent negative is the current carer shortage,
we hope this issue will be rectified soon.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to do a review, we are so pleased you are happy with the staff and facilities here at Squires Mews. We pride ourselves on looking after your loved ones and having the pleasure of getting to know your family member. With robust recruiting and new management structure at Squires, we have enough carers in place to look after your relative and their needs. Thanks again for your positive review. I will pass on to the staff here at Squires.


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Review from James J (Son of Resident) published on 8 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mine and my parent's experience at Squires Mews has been fantastic. The team you have there simply can't do enough to help. Each member of the team is happy to cover duties that should be done by others. You never hear that awful phrase 'not my job'. 10 out of 10 all around. I've only put Good for value
for money so you don't ask for more!

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to send a review. We are so pleased you and Mum and Dad are happy with the service and the staff at Squires Mews. It is a pleasure having Mum and Dad here and glad they enjoy it here as much as we enjoy having them. Your feedback is invaluable to us and the staff team, thank you for your kind words.


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Review from Sarah G (Granddaughter of Resident) published on 7 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan is currently in for respite care and we are really happy with the level of care and service that she is receiving. She is eating more and better than she would at home and she is making the most of exercising in the garden with her walker. Very impressed! The customer service manager and all
the staff are fantastic.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for your review. It was a pleasure to have Nan here and glad she enjoyed the facilities and food made by our chef and his team. It's always nice to receive positive feedback so thank you for taking the time. Your nan was great fun and always willing to join in. Hopefully, we will see her again soon.


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Review from Yvonne A (Sister-in-law of Resident) published on 21 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and friendliness we receive from staff. Everywhere is spotless, including the garden. My only criticism is lack of parking.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews. We are delighted you are happy with the staff and facilities here at Squires Mews and are satisfied with the care you are receiving by our dedicated team in order to provide person-centred care for all of our residents. We are so pleased that your experience is a positive one and I will be sure to pass your kind words on to the staff. Thank you.


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Review from H C (Wife of Resident) published on 6 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband really enjoyed his stay here. This is only the second time he has been away from him in nine years. As you can imagine, it had to be right. The staff are amazing, so friendly and helpful, and they encouraged my husband to sit and eat meals in the dining room and had been interacting with
other guests. This is a massive step because he would rather sit in his room and watch tele. Being a carer for my husband made me relax him being there.

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for taking the time to do a review. It was a pleasure having your husband here, and glad he enjoyed his stay and you got to relax too. Looking forward to seeing you again in the near future.


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Review from Colin S (Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Following a serious operation, I spent a week convalescing. I found the care to be bordering on perfection. All the staff were wonderful. Plenty of lounges to sit in and plenty of things to do. Beautiful landscaped private gardens. Visitors are always made welcome. Five-star meals...

Reply from Josie Thomas, Customer Service Manager at Squires Mews Care Home - Avery Healthcare

Thank you so much for your review. We are so pleased that you enjoyed your stay with us here at Squires Mews. We are delighted with how satisfied you were with the staff and facilities here at Squires Mews. We are so pleased that your experience was a positive one. Best wishes.


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Review from Maureen J (Resident) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Although I was worried about coming here, it has been a really good experience. The building is super, and all the staff have been so kind and helpful. Everyone is willing to be helpful and will turn their hands to anything, which means everyone from cleaners, carers, reception, chefs, maintenance and
management.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team in order to provide person-centred care for all our residents. I will be sure to pass your kind words on to the rest of the staff team. We are so pleased that your experience has been a positive one. Best wishes.


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Review from T H (Respite Resident) published on 26 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was very impressed on entering this beautiful care home. It was beautifully decorated; my room was lovely, looking out onto the lovely gardens. The attention to detail was above and beyond my expectations, but most of all, the care, which is really what I needed, having arrived here from the hospital,
was excellent. Everyone was so kind and helpful, and soon, got me back on my feet again, plus with a few extra pounds on me, which I know my doctor would be pleased about - also my family. I thank everyone for the help they gave me.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. We are delighted to hear that you enjoyed your respite stay with us in the loving care community that we create. It is nice to know that you enjoyed the choice of tasty meals provided daily by our talented culinary team and managed to gain a few extra pounds. We would look forward to welcoming you back at any time should the need arise. Best wishes.


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Review from Julie C (Daughter-in-law of Resident) published on 5 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Was able to take a long-awaited holiday knowing my mother-in-law was being cared for in a safe and caring facility. It gave us peace of mind knowing she was in safe hands and being cared for to the best possible standards.

Reply from Sarah Goswell, Marketing Assistant at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton. It is a true pleasure to care for your mother-in-law in the loving care community we create, giving you and your family the peace of mind you deserve. Best wishes.


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Review from J F (Daughter of Resident) published on 28 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we first visited Squires Mews, we knew this was the best home for Dad. Only recently opened, obviously, Squires Mews is decorated and fitted beautifully. However, we were looking for the highest standard of care for Dad, and we have definitely found it here. All the team at Squires Mews
are kind and friendly and treat the residents and family respectfully. They are all very helpful, and nothing is too much trouble. Dad has already built up great relationships with everyone, especially his carers. The food is delicious - we have joined Dad for meals on a couple of occasions so far. I totally recommend Squires Mews for anyone looking for care for their loved one.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and for your amazing 5-star rating. We are delighted to hear how satisfied you are with our newly opened home and how happy you are with the care your dad has received since being a part of our loving care community, giving you and your family the peace of mind you deserve. It is also pleasing to hear that the choice of daily meals provided by our talented culinary team is so well received. We look forward to seeing you on your next visit. Best wishes.


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Review from Susan F (Daughter of Resident) published on 13 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we walked through the door at Squires Mews, my mother and myself was made to feel welcome, and the staff are fantastic and kind. The care home is beautiful, and my mother's room was lovely. The food was lovely, and my mum ate everything that was given to her; she was only in there for
one week, but she will be going back in a few months for another week. She was treated with respect and looked after very well by the kind and caring staff. Thank you.

Reply from Rachel Aran, Marketing Administrator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and for your amazing 5-star rating. We are delighted to hear that your mother enjoyed her short stay with us and the choice of daily meals provided by our talented culinary team. We look forward to welcoming her back on her next visit in a few months' time. Thank you for your kind words, best wishes.


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Review from Elaine R (Daughter-in-law of Resident) published on 23 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My lovely mother-in-law is one of the first residents to stay at Squires Mews Care Home for a week's care. What a lovely welcome she had from all the staff. Squires Mews is outstanding, the staff are marvellous and so welcoming to visiting family too! I have not seen my dear mother-in-law looking so
well and so many smiles on her face. We took her for a walk around the garden today with her new wheels (mobility walker) she loved it, the garden is beautiful. She has enjoyed all the meals, tea and cake and had her hair done in the hair salon today. She looked like a queen, bless her and also enjoyed a bit of horse racing too in the cinema room. Excellent service, lovely friendly staff and a beautiful place to stay. Thank you Squires Mews for the smiles you have given my mum-in-law, your reassurance, care and wonderful service.

Reply from Elizabeth Kirby, Recruitment coordinator at Squires Mews Care Home - Avery Healthcare

Thank you for taking the time to review Squires Mews Care Home in Northampton and your amazing 5-star rating. We are delighted to hear your lovely mother-in-law has had a warm welcome and started to settle in so well! It is wonderful to hear she is enjoying all of the meals from our creative culinary team, and that she is taking advantage of the incredible services the dedicated care and well-being team is able to offer. We will be sure to pass on these comments to the teams and look forward to welcoming you back to the home. Best wishes.


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Current Review Score: 9.9 (9.905)

Overview of Review Score

The Review Score of 9.9 (9.905) out of 10 for Squires Mews Care Home - Avery Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.905 for Squires Mews Care Home - Avery Healthcare is calculated as follows: ( (415 Excellents x 5) + (37 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 455 Ratings = 4.905

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Squires Mews Care Home - Avery Healthcare is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (12)

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Meet the Team (7)

Josie

Josie Thomas

Job Title: Customer Service Manager

Joined: 2015

Josie has worked for Avery for 8 years, initially at Head office, then moved to Squires Mews in January 2023.


Josie loves working and meeting new residents and their families and getting to know them. Moving into a care home is a big step for the resident and the family so it’s nice to be the welcome face and the point of contact and being able to reassure both parties. Customer service is paramount and I believe doing the little things goes a long way. This could be the welcome gift, remembering details about the family and what is important to the resident means we listen and care. Josie loves her job as Customer Service Manager and hopes this shows in her daily work.


Lorraine

Lorraine Lawrence

Job Title: Administrator

Joined: 2022

Lorraine joined Squires Mews in December 2022 as an administrator. Lorraine has been an administrator in a care setting for the last 6 years.

My professional background is one of finance administration for the Public sector, managing regional finance teams, handling payment and debt collection, and attaining NVQ level 5 for leadership and project management. This background allows me to fulfil the administrator role and support the rest of the management team.

Lorraine enjoys meeting the new residents and families joining us at Squires Mews and helping them navigate the paperwork involved when moving in. Getting to know our residents and hearing their life stories means we soon feel like a large family living and supporting each other.


Char

Char Bradbury

Job Title: Head Housekeeper

Joined: 2022

Char is the Head of Housekeeping and Infection Control Link Practitioner at Squires Mews. Char had the privilege of joining Squires in December 2022 as the home prepared to open its doors to Residents and Families. She is currently doing her NVQ Level 3 in Hospitality Management and hopes to progress at Squires.


Char and her dedicated Team pride themselves in ensuring that the home is cleaned to a high standard and maintained daily. Adding special touches to our residents’ rooms and communal areas to ensure that it feels like home from home. Our House Laundry ensures that clothing is well kept and looked after and that residents always have what they need. No job is ever too much!


Working in a caring environment no matter what role we Lead; we have the reward of getting to know our residents. Soon to be 59 residents, who they are, their families, their likes and their dislikes, their favourite tipple or tune to sing along to. This is what Char promotes to her team -"We can work, and we can have fun and spend time talking as we work".


Seeing residents smile is what makes Char's job worthwhile, it can be a life-changing experience from what they are used to and if we can make that step a little easier for both residents and their families to feel supported and welcomed, we can ensure that we can all add a little shine to each other lives.


Natalie

Natalie Norman

Job Title: Deputy Manager

Joined: 2022

Natalie joined Avery in December 2022 as Deputy Manager. Natalie has worked in the care industry for over 20 years in various different roles gaining a wealth of experience and knowledge.


Natalie enjoys passing her knowledge on to other team members and is proud to be part of the Squires Mews team and watching the home grow.


Natalie enjoys welcoming new residents and getting to know them and their families. Natalie loves her job in the care sector and is pleased to be part of the team.


Nigel

Nigel Bird

Job Title: Maintenance Operative

Joined: 2022

Nigel joined Squires Mews in December 2022.


He is responsible for the maintenance and care of the building and all the odd jobs that need doing alongside checking all the standards are up to date.


Nigel has worked in various care environments doing various roles from Management to training and Head of Estates.


He enjoys the variety of his role and enjoys having a chat with the residents and staff.


Lucie

Lucie

Job Title: Clinical Lead

Joined: 2024

Lucie has worked for Avery for 14 years with a small break in various roles and Homes. She joined Squires Mews in January 2024. Lucie started as a care assistant, went on to be a Senior and Deputy. She enjoys working with the staff and interacting with the residents and their families.


In Lucie's spare time she likes to spend time with her family and two grown up daughters. When she is not doing that Lucie enjoys a glass of pinot with her friends.


Lucie is looking forward to working at Squires.


Geri

Geri Banfield

Job Title: Well-being Assistant

Joined: 2023

Geri started her role in September and is loving it. It is a new field for Geri but she is settling in well and loves getting to know and spend time with the residents.


She enjoys thinking of activities to keep the residents amused and entertained and her bubbly personality and enthusiasm is infectious.


When at home, Geri enjoys spending time with her son, bowling and relaxing with a glass of wine.