Kings Court

Flaxley Lane, Middlebeck, Newark-on-Trent NG24 3XB
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9.9 63 Reviews
  • Kings Court, Newark-on-Trent
Kings Court in Newark-on-Trent provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, nutritious tasty meals, while catering to dietary requirements.

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Care Provided by Kings Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tarnya Fairburn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kings Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,566

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Kings Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Kings Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Kings Court has plenty of onsite parking for visitors.


Kings Court Reviews (63)

Total of 63, showing 21-40
9.9

Kings Court has a Review Score of 9.9 (9.895) out of 10, based on 63 reviews in the last 2 years. Over all time Kings Court has 63 reviews.

Overall Experience

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Review from Brenda H (Niece of Resident) published on 26 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aunt has settled in lovely and doesn't want to go home.

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Review from E G (Granddaughter of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming staff and beautiful facilities residents are well looked after with staff being available everywhere.

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Review from Julie M (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience was brilliant. It isn't like a care home, it's more like a luxury hotel! My mum went in for short-term care, and they really helped with her, she wasn't talking at all when she first went in after being in the hospital, but after a few weeks, we could see the difference. They were really
good with her. The actual care home is second to none, you cannot fault it. The activities, the surroundings, the rooms, the food, the list is endless! And all the staff show a lot of warmth towards the residents.
It was comforting to know she was being so well looked after. They were also excellent at keeping you informed of anything to do with Mum.
We were invited to dine with Mum on Christmas day, and what a lovely day it was, the staff did such a good job, it was very relaxed as always, the food was good, and it was great.
They are doing a great job.

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Review from M P (Brother of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is in Kings Court Care Home. The staff are extremely caring and very welcoming to visitors is too much trouble for them.

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Review from S P (Sister-in-law of Resident) published on 24 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home with brilliant staff.

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Review from Brian C (Son of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was sat round a table having lunch with three other ladies, she is very happy and settled here and has made some new friends. The staff are lovely and friendly and take good care of her.

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Review from Sara M (Daughter-in-law of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home management team are informative and very welcoming. The staff are also very friendly and engaging with both residents and family members. The rooms are spacious and well appointed with excellent lounge and dining facilities. The respite care that my in-laws have received has been excellent
and we couldn't have asked for more. As a family, we are very grateful that they are in a safe and caring environment which gives us peace of mind.

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Review from John M (Son of Resident) published on 3 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very welcoming staff when Mum and Dad first arrived and very good, attentive care since. Plenty of staff and carers who look after Mum and Dad really well. Varied activities to keep them busy and in very welcoming, modern, bright environment. New facilities with excellent rooms, communal spaces, TV's
and areas to relax. Very happy that Mum and Dad are in a nice, caring and comfortable place to live.
Initial assessments, care plans and liaison with the hospital when Mum was discharged was excellent which gave ys a lot of confidence and peace of mind.

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Review from J J (Friend of Resident) published on 19 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received a very warm welcome from the friendly staff. Kings Court has a very relaxed feel about it and is more like a hotel than a care home. It was very clean and well-furnished. My friend was very happy during her stay and actually extended it by another week. I would definitely recommend it to
friends and family.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for your lovely recommendation; it means a lot. We love hearing about the wonderful times our residents have with us.


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Review from Jillian O (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 100-year-old father spent 10 weeks here. He had a wonderful suite, beautifully appointed. The staff were marvellous, they spent lots of time with him chatting about his long life and achievements. The personal care was extraordinary, everybody gave much more, above and beyond the call of duty. The
meals were carefully thought out and beautifully cooked, catering to individual needs - he enjoyed his glass of wine with his dinner! His dignity was respected at all times - Thank you for all you did for him.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for your lovely words, we are so pleased that your father was happy with us. We love getting to know our residents and hearing their stories – it’s our residents that make our home so special and your father was no exception.


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Review from D C (Daughter-in-law of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall is very good. The staff are very warm, welcoming and obliging - facilities are excellent. Relative seemed happy, settled and well cared for. Visiting time was very pleasant.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for your lovely review, we hope you can visit again soon!


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Review from J C (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother has been a resident here since September and the level of care and quality of surroundings has been excellent. She is comfortable and all staff I have encountered have been really good and responsive to her needs. Very reassuring to know that she is being well looked after, thank you.

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Review from Steve R (Son-in-law of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wouldn't mind moving in to Kings Court myself as the facilities and care on hand look really nice. Although I haven't eaten at the home the food looks very good, with wine offered and also the regular snacks offered including ice creams! The kettle is always on for a cup of tea. It is well decorated
and nicely laid out and not like a traditional care home with chairs around the walls and no one talking to one another.

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Review from Rebekka M (Granddaughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't imagine a better place for my granddad to be! The staff are incredible; they cater to every need and put thought into every little detail. The facilities are everything anyone could need. I feel a great sense of relief and pride that my grandad is in such trustworthy hands. I can go about
my days with no worries that he is ok and receiving everything he needs.

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Review from Carol W (Daughter of Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved into Kings Court nearly two months ago and settled very quickly. She now has a better quality of life and enjoys socialising with all the residents. The staff are outstanding, the food is excellent and tailored to Mum's dietary needs. All the staff are friendly and welcoming. We are
very grateful for all the wonderful care she receives.

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Review from J C (Son of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful, caring community of staff and residents who make the most of this wonderful newly built care home. The facilities are outstanding and the engagement with the local community, including the local Primary School or the Royal British Legion for Armistice Day, make this a very special place.
My parents have been very happy here and they really appreciate the warmth and individual care they receive every day. A huge thank you to the Kings Court team.

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Review from V C (Friend of Resident) published on 28 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting friends, enjoying a cup of tea together.

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Review from Jane B (Friend of Resident) published on 24 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff have a lovely relationship with the residents and are very kind, sometimes staff level does seem to be on the low side.

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Review from J H (Respite Resident) published on 23 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is very comfortable and the food is overall satisfactory and plentiful. The staff are very kind and helpful, I would go back again to Kings Court if necessary.

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Review from Cheryl T (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Just like being on a cruise for my mother. Gave her a big boost, fantastic staff. Could not be any better. Thank you.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

This sounds wonderful to us, sign us up! In all seriousness, it's lovely that we could give your mother such a boost, and we hope we can do so again sometime.


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Current Review Score: 9.9 (9.895)

Overview of Review Score

The Review Score of 9.9 (9.895) out of 10 for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.895 for Kings Court is calculated as follows: ( (682 Excellents x 5) + (56 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 749 Ratings = 4.895

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Court is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Meet the Team (3)

Sarah

Sarah Barnes

Job Title: Home Manager

Joined: 2024

Sarah is the Home Manager at Kings Court


Catherine

Catherine Skorin

Job Title: Front of House Manager

Joined: 2023

Catherine is the Front House Manager for Kings Court.


Melanie

Melanie Kelly

Job Title: Care Manager

Joined: 2024

Melanie Kelly is the Care Manager at Kings Court.