Kings Court

Flaxley Lane, Middlebeck, Newark-on-Trent NG24 3XB
Submit a Review
9.9 62 Reviews
  • Kings Court, Newark-on-Trent
Kings Court in Newark-on-Trent provides comfort and high quality care in an inviting home.

Caring, trained staff give individualised care and champion independence and personal choice.

They encourage residents to socialise and participate in a variety of activities.

Cooks prepare comforting, nutritious tasty meals, while catering to dietary requirements.

Show Kings Court on the Map

Care Provided by Kings Court

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Tarnya Fairburn (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Kings Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,566

  • Our all inclusive fee gives peace of mind and allows residents to enjoy our facilities and services without having to worry about extra costs. It includes a monthly appointment at our onsite hair salon, regular chiropody appointments, a full and varied activity program, annual eye tests, annual dental check ups and transport and accompaniment to medical appointments where necessary.
  • (these prices are only a guideline, please contact Kings Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The well-being of residents is a priority, and nothing is more important than keeping them in touch with their family and friends in any way possible. Kings Court are pleased to welcome visitors into their home, with no limit on the number of visitors for each resident. The home pride themselves on having an open-door policy.


  • Parking

  • Kings Court has plenty of onsite parking for visitors.


Kings Court Reviews (62)

Total of 62, showing 41-60
9.9

Kings Court has a Review Score of 9.9 (9.896) out of 10, based on 62 reviews in the last 2 years. Over all time Kings Court has 62 reviews.

Overall Experience

  • 58
  • 4
  • 0
  • 0
  • 0

Date Published

62
7
16
62
0

Review from Maggie B (Sister-in-law of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very helpful staff, helped us to find the home. Impressed by the respect shown to residents. Lovely surroundings.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

We are so very pleased you found us! Our residents are the heart of our home and will always be at the centre of all we do.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Daughter of Resident) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and helpful. Nothing is too much trouble. The rooms are nice and clean and tidy, also the food looks very nice.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for taking the time to write a review, and feel free to join us for lunch sometime, we would love to show you how good the food really is!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie N (Stepdaughter of Resident) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent in every way.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for taking the time to write a review for Kings Court.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bernadette B (Friend of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court is the nicest home I've ever visited. From the decor/pleasant environment to the exceptional care from the attentive staff. Everyone is so friendly making service users and visitors feel at ease.

Reply from Charlotte Jackson, Customer Care Administrator at Kings Court

Thank you for your lovely review, we have a wonderful team at Kings Court, we are so pleased you feel at ease with us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P C (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum moved to Kings Court in August initially for a 2-week respite stay, making the decision to remain on a permanent basis as she likes the facilities on hand and says the carers are very kind and 'always know what to do.' The food is very good at Kings Court, all homemade and is something Mum enjoys,
especially the mid-am/pm 'treat tray!' The family can book to join her for meals. I like the fact the home is not routine-bound and responds to Mum's needs - if she's had a bad night, they let her sleep in, and she has breakfast when ready. Visiting is unrestricted, and the family can phone the home phone to talk with Mum. The front of house, handyman and laundry ladies have been very helpful. Management is visible at the home and approachable if I have had any concerns, sometimes improving consistency of care by different carers/shifts? I would also say that the standard bedrooms could be slightly larger, especially given the 3/4 size beds (which Mum loves) that take up more space.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to leave a review. It is very important that the home works for our residents – this is not just our home; it is theirs, and they should be able to have visitors, sleep in or have a treat whenever they want!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P N (Relative of Resident) published on 16 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a lovely place to be, far more impressive than any other care home I've seen. Menu looks good. Staff so happy and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Friend of Resident) published on 10 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care in this home. My friend lost her glasses and straight away the carers were very helpful, and soon they relocated the missing item. I love the visits from the pets. They give pleasure to my friend. The staff were very helpful when I was sorting out an outing. Overall very happy with the
service at this care home.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to leave a review; we are so pleased that we can keep your friend happy and entertained. We also love visits from our furry friends!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M B (Son of Resident) published on 9 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone in the care home is friendly, welcoming and has my father as their priority. The food and accommodation are superb. Security is also a key priority.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your review, the safety, happiness and well-being of our residents is the number one priority in our home and we are glad that we can give your father the best.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan C (Friend of Resident) published on 4 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All very clean. Staff all kind and caring. Very nice surroundings, best nursing home I have visited and I have visited a lot too. I have been their carer and still like to keep in touch, as we have become friends. All in all, top marks for this care home. I would definitely recommend it to others.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your kind review, it sounds like you have a lot of experience in care and your opinion means a lot. We certainly consider ourselves to be a cut above the rest, but it’s nice to hear it from someone else!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue M (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have nothing but praise for the staff and facilities. My dad is cared for very well, the food is good and plenty of it.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your high praise, we are very proud of our lovely home and team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Paul L (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have always found all the staff polite and welcoming on all of my visits. The place is always very clean and tidy and all the fittings and furnishings are of excellent quality. There are always staff at hand to look after the residents, everywhere has a friendly helpful attitude. It gives me peace of
mind that my mum is safe and well cared for. Please keep up the good work.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write a lovely review, we are always happy to do the best we can for our lovely residents and to give you that peace of mind. We will keep up the good work and you keep on visiting!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Katie B (Daughter of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment my mother came to stay at Kings Court she has been made to feel very welcome and cared for. Her needs are met and she seems to be coping well and is happy. The staff are excellent, very caring, patient and understanding. The environment is lovely and I feel reassured my mother is in
such a lovely care home.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for your lovely review, we are so happy that your mother has settled in so well and that we can provide everything that she needs to be happy and safe and you need to be reassured.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Son of Resident) published on 22 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Kings Court reluctantly for respite due to her dementia. All the staff have been exceptionally caring, coaxing her to join in the daily activities and treat her with care and dignity she deserves. Kings Court is like a hotel, well decorated, all areas are light and spacious. The bedrooms
are well laid out and brightly decorated. A big thank you to all the staff.

Reply from Terri Kidd, PR Executive at Kings Court

We know that many residents, especially those with dementia, can feel unsure or reluctant about coming into any home, it’s such a big step, but we are confident that once they join us at Kings Court they won’t want to leave! You are right, our staff are exceptional and we are so proud of our fabulous team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P R (Friend of Resident) published on 6 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well designed areas, changing colour palette. Staff are very friendly and knowledgeable about the guests. Roast beef lunch was excellent.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for leaving such a great review for our fantastic team at Kings Court. We’re glad you enjoyed the delicious roast beef during your visit to the home – please know that you are always welcome to drop by and enjoy meals with your loved one.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion C (Resident) published on 5 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After spending two weeks of respite care in Kings Court. I am very happy to do a review. The carers were all professional and friendly. I would like to mention three in particular. The food and drink were plentiful and of good quality, the cooking was excellent and I particularly liked the fact that
fresh fruit was readily available. The laundry service was wonderful and clothes were neatly folded and returned to a drawer or hung in one's wardrobe. My room and bathroom were cleaned each day. I was so happy there that I intend going there for good in September of this year. I have two suggestions i.e. A second jigsaw pad would make like easier and I believe a 'music and movement' exercise class would benefit the residents.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write such a lovely review, we are so pleased to have made such a good impression and can’t wait to have you back with us. We will share your comments with the team, but please make sure you suggest the class and the jigsaw pad to our Activities Co-ordinator, we are always looking for ways to keep our residents happy, healthy and stimulated and any suggestion is welcome.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Malcolm P (Son of Resident) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff of Kings Court are really exceptional. Kindness, diligence, empathetic caring, careful supervisory oversight and determination to deliver a rich weekly schedule of activities, characterise this care home.
From being fearful of how this would work out before we brought our
mother to live here in May 2023, we now are thinking that a care home such as this might be quite nice for ourselves when our time comes. I don't give top reviews easily, but I really cannot praise the care given by the team at Kings Court enough. Thank you all, you are so lovely.
I have only marked 'Rooms' and 'Value for Money' as 4* because having observed the lived experience over many tens of hours, I now realise that the standard bedrooms are perhaps a little small and I fear that the common living area and residents self-service kitchenette area will be too small as each wing reaches capacity, particularly at busy visitor times, even allowing for use of the garden rooms.

Reply from Terri Kidd, PR Executive at Kings Court

What a fantastic review for our team at Kings Court, thank you for taking the time to leave us this feedback. It’s so important to us that our residents and their loved ones feel supported in every way, whether that be through our exceptional standards of person-centred care or our exciting daily activities.
We also understand that moving a family member into care can be a worrying time, but we’re so pleased that those worries were put to rest by the team – and what better feedback could we ask for that you’d consider the same care for yourself. We hope you know that you’ll be very welcome when the time comes. Please do keep in mind that during your visits, you’re free to use absolutely any of the home’s facilities should you want a quieter place to spend your time, like the plush cinema room or the cosy quiet rooms. Thanks again!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Nigel D (Son of Resident) published on 24 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Kings Court is a very caring care home, with very kind and attentive staff. The home itself is a wonderful place to be, in a nice setting and beautifully decorated. For Dad, the highlight is the food, which is to a very high standard.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you so much for your kind words – and we couldn’t agree more! We’re so proud of our team at Kings Court for the excellent care they provide to both residents and their loved ones. It’s wonderful that your dad is enjoying the delicious homecooked meals; our kitchen manager will be so pleased. Should your dad ever want any particular meals or snacks, just let the team know, and they’ll do their best to whip it up!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Charles M (Son-in-law of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visit the home regularly and are always treated very well and offered refreshments. The staff are very friendly and help with Mum's needs, ensuring she is well cared for. They always have lots of activities to keep Mum occupied. Lovely, bright room and my wife is able to do her nails as she always
has.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for such a lovely review, we are very pleased that your mum has settled in so well and that you feel welcome. You are, after all, all part of the Kings Court family now!


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Resident) assisted by family/friend published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came for a four week respite break and decided to stay permanently. The place itself is beautiful. The team are kind and caring and I feel I am treated as an individual. The food is really excellent. I have enjoyed plenty of activities and trips out. This care home is delivering on its promise and
is a significant step up on other local care homes I have visited.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to send such a lovely review, we are so pleased that we could exceed your expectations and that Kings Court is now your permanent home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pauline S (Daughter of Resident) published on 21 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place cannot find fault with anything.
Staff are so friendly, helpful and polite.
Food amazing.
Mum settled really well and really enjoying the social life!
All visitors so impressed and would move in themselves.
Many thanks for Mum's excellent care.

Reply from Terri Kidd, PR Executive at Kings Court

Thank you for taking the time to write a review, we are so pleased that your mum has settled in well.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.896)

Overview of Review Score

The Review Score of 9.9 (9.896) out of 10 for Kings Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.896 for Kings Court is calculated as follows: ( (672 Excellents x 5) + (54 Goods x 4) + (10 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 737 Ratings = 4.896

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Kings Court is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Sarah

Sarah Barnes

Job Title: Home Manager

Joined: 2024

Sarah is the Home Manager at Kings Court


Catherine

Catherine Skorin

Job Title: Front of House Manager

Joined: 2023

Catherine is the Front House Manager for Kings Court.


Melanie

Melanie Kelly

Job Title: Care Manager

Joined: 2024

Melanie Kelly is the Care Manager at Kings Court.