No visiting restrictions at Astley View. Visitors and family members can visit families at any time, but must observe protected meal times. Astley View recognise meal times as an important part of a residents day so they can socialise with other residents.
Free parking on site at Astley View.
Astley View has a Review Score of 9.9 (9.921) out of 10, based on 28 reviews in the last 2 years. Over all time Astley View has 28 reviews.
Review from A B (Nephew of Resident) published on 20 February 2025
Submitted via Postal Card •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you for taking the time to leave a review of our wonderful care home and team. Your feedback is so important to us and helps us to continuously improve the service that we provide. It has been a pleasure getting to know your Uncle and providing care and support to him and the wider family. We always strive to deliver first-class care and we appreciate the recognition for doing so.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from F B (Sister of Resident) published on 22 January 2025
Submitted via Website •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for taking the time to review our home and team. We take great pride in everything we do, from the big things to the small things which make all the difference. We are so pleased that you are happy with the care provided and the facilities we have to offer at the home and have loved getting to know you all as a family.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Liz K (Niece of Resident) published on 25 October 2024
Submitted via Postal Card •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you for taking the time to review our care home and for your kind comments about the care your aunt is receiving. It is a pleasure to care for her and to see how comfortable and happy she is living at Astley View. We value your input and look forward to continuing to provide her with the support and care she deserves.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K G (Granddaughter of Resident) published on 4 October 2024
Submitted via Postal Card •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for your kind review of our care home and team. We really appreciate the feedback you have provided and are so happy that you and the wider family have been satisfied with the care provided. We always aim to provide the very best experience to our residents and their families and to hear that this was delivered to your expectations and beyond is everything we could hope for.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G G (Granddaughter of Resident) published on 27 September 2024
Submitted via Postal Card •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for your kind review of our care team and home. We always aim to provide Outstanding care to the people we support and also their families who are such a big part of their lives, and it is important to us that we provide person-centered care in everything we do. We appreciate your support and recognition of the excellent work the team does.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Graeme G (Son-in-law of Resident) published on 26 September 2024
Submitted via Website •
Report
Reply from Christina Durnan Durnan, Home Manager at Astley View
We are so grateful for your wonderful review of our home and team at Astley View. It means so much to us to have the recognition and appreciation for the care and love our team provides. We will always feel privileged to be able to support and care for our residents and their families, and your support enables us to continue this great work.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gillian G (Daughter of Resident) published on 23 September 2024
Submitted via Website •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for taking the time to write a review about our care home and the care provided to your parents. We have felt privileged to be able to care for them both in our home and have created such a lovely bond with both them and yourselves as their family. We appreciate the kind comments you have made about our team and are proud to have such a kind and compassionate team at Astley View.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kath E (Daughter of Resident) published on 23 September 2024
Submitted via Website •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you for your wonderful review of our home and care team. We have loved caring for your num and getting to know you all as a family, and are delighted that num sees Astley View as her home. We appreciate your kind feedback and look forward to continuing to provide the best possible care to your num.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K M (Niece of Resident) published on 12 September 2024
Submitted via Postal Card •
Report
Reply from Christina Durnan Durnan, Home Manager at Astley View
Thank you so much for your kind review. We feel grateful to have the opportunity to care for your Aunt and to welcome you all to our home. It has been a pleasure to get to know her and to provide her with the new lease of life she seems to have since moving into the home. The team works incredibly hard to provide a home-from-home experience and to provide the highest levels of person-centred care, and it is much appreciated that this has been recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kim M (Daughter-in-law of Resident) published on 23 August 2024
Submitted via Website •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you for taking the time to review our lovely home, Astley View. Your mother-in-law has been a joy to care for and we feel very lucky that you have chosen us to do this. We have seen her grow in the short time she has been here, and we look forward to continuing this care and support.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D B (Son of Resident) published on 29 July 2024
Submitted via Website •
Report
Reply from Christina Durnan Durnan, Home Manager at Astley View
Thank you so much for taking the time to provide a review about the care you experienced for your father at Astley View. Your father was a pleasure to care for and will be missed by us all. The team feel privileged to have been able to care for him and we thank you for placing your trust in us to deliver the best possible care to him.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L R (Wife of Resident) published on 20 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison S (Daughter of Resident) published on 12 March 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Linda H (Daughter of Resident) published on 11 March 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D W (Resident) published on 11 March 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S D (Relative of Resident) published on 11 March 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from T W (Ex Family Member) published on 11 March 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Son of Resident) published on 11 March 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S B (Daughter-in-law of Resident) published on 8 March 2024
Submitted via Postal Card •
Report
Reply from Christina Durnan Durnan, Home Manager at Astley View
Thank you so much for your feedback about our care home. We are delighted that you are happy with the care given to your mother-in-law and we have loved welcoming you all to our home. We look forward to continuing to provide the very best care we can.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael F (Son of Resident) published on 26 February 2024
Submitted via Website •
Report
Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for taking the time to review our wonderful care home. We are so delighted that you are happy with our home and the care provided by our team. We pride ourselves in delivering the highest standards of care and support to both our residents and to make their families and visitors feel part of our family. It is so lovely to see how well your dad has settled into our home and we look forward to supporting you further in the future.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.921) out of 10 for Astley View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Astley View is calculated as follows: ( (310 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 331 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Astley View is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2022
We’re excited to introduce Lancashire-born Christina, our newest addition to the Evermore family, who has taken on the role of home manager at Astley View. Her person-centred approach and passion for providing the best possible care are inspiring and perfectly mirror our values at Evermore. With 20 years of experience in elderly and dementia care under her belt, she will be spearheading the management of Astley View, our new Chorley care home. We sat down with Christina to find out more about her values and vision for Astley View. Let’s see what she had to say!
How do you think you can make an impact at Astley View?
I’m looking forward to bringing my decades of experience and my passion for offering the highest quality care for our residents to my new role at Astley View. My real passion is working in the dementia care sector and this is where I believe I can make a real impact. Having lots of experience managing dementia care homes, I’m excited to bring my wealth of knowledge to Astley View in order to make a real difference to the residents I care for, their loved ones, and my team. I’m keen to bring the community into the home and ensure that our residents continue to be a valuable part of it.
What’s your favourite part of the job?
The best thing about my job is meeting the truly incredible and inspirational people that cross my path. It is an honour to play such a vital role in the lives of others and to learn about what makes them who they are. I love being part of a team who are on hand 24 hours a day to offer expert support to those in need. A lot of the people we care for have lived lives that some of us can only imagine, hearing their stories and memories is such a privilege and the reason that I do what I do.
What are you most looking forward to about the new home?
As a Chorley-born girl myself the introduction of a brand-new state-of-the-art care home in my hometown is even more special. I’m looking forward to watching the huge benefit Astley View will have on both residents and the wider community. The home brings a wealth of opportunity for both the people who are seeking outstanding care facilities in Lancashire and for those looking to work in a high-quality care home for an amazing company that values and supports their team. We offer an excellent level of care, ensuring the residents have everything they need and more by working closely with their loved ones so they can rest easy knowing their family member is safe, comfortable and cared for. It’s exciting to see everything come together.
What’s your vision for Astley View?
My vision for Astley View is to create a home where each resident will receive individualised, bespoke care suited to their needs supported by compassionate staff who work autonomously and sensitively. I know that Astley View will be an outstanding place to work and live, where residents and staff will work together in partnership to create an atmosphere of warmth and respect. I am passionate about making every day a great day for both our residents and our team. I’m excited for the future of Astley View and know that as we move forward and grow, we will still offer the high-quality level of care that you can expect from Evermore.