No visiting restrictions at Astley View. Visitors and family members can visit families at any time, but must observe protected meal times. Astley View recognise meal times as an important part of a residents day so they can socialise with other residents.
Free parking on site at Astley View.
Astley View has a Review Score of 9.9 (9.921) out of 10, based on 28 reviews in the last 2 years. Over all time Astley View has 28 reviews.
Review from M B (Son-in-law of Resident) published on 24 January 2024
Submitted via Website •
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Reply from Christina Durnan, Home Manager at Astley View
Thank you so much for the lovely review of our wonderful care home, Astley View. We appreciate the feedback about our home, staff and facilities, and welcome the support and feedback we get from our relatives and visitors. We are so pleased that as a family you are happy with the care delivered by our care team and the wider support team, and we have loved getting to know you all and your mother-in-law.
Thank you for your continued support.
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Review from Lizzie B (Granddaughter of Resident) published on 17 January 2024
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Review from J A (Daughter of Resident) published on 16 January 2024
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Review from Martin C (Son of Resident) published on 9 January 2024
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Review from Sharon T (Daughter of Resident) published on 9 January 2024
Submitted via Postal Card •
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Review from Debbie B (Daughter of Resident) published on 29 December 2023
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Review from A D (Daughter of Resident) published on 25 December 2023
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Review from C H (Daughter of Resident) published on 20 December 2023
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The Review Score of 9.9 (9.921) out of 10 for Astley View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 28 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.921 for Astley View is calculated as follows: ( (310 Excellents x 5) + (16 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 331 Ratings = 4.921
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Astley View is based on 28 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 28 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2022
We’re excited to introduce Lancashire-born Christina, our newest addition to the Evermore family, who has taken on the role of home manager at Astley View. Her person-centred approach and passion for providing the best possible care are inspiring and perfectly mirror our values at Evermore. With 20 years of experience in elderly and dementia care under her belt, she will be spearheading the management of Astley View, our new Chorley care home. We sat down with Christina to find out more about her values and vision for Astley View. Let’s see what she had to say!
How do you think you can make an impact at Astley View?
I’m looking forward to bringing my decades of experience and my passion for offering the highest quality care for our residents to my new role at Astley View. My real passion is working in the dementia care sector and this is where I believe I can make a real impact. Having lots of experience managing dementia care homes, I’m excited to bring my wealth of knowledge to Astley View in order to make a real difference to the residents I care for, their loved ones, and my team. I’m keen to bring the community into the home and ensure that our residents continue to be a valuable part of it.
What’s your favourite part of the job?
The best thing about my job is meeting the truly incredible and inspirational people that cross my path. It is an honour to play such a vital role in the lives of others and to learn about what makes them who they are. I love being part of a team who are on hand 24 hours a day to offer expert support to those in need. A lot of the people we care for have lived lives that some of us can only imagine, hearing their stories and memories is such a privilege and the reason that I do what I do.
What are you most looking forward to about the new home?
As a Chorley-born girl myself the introduction of a brand-new state-of-the-art care home in my hometown is even more special. I’m looking forward to watching the huge benefit Astley View will have on both residents and the wider community. The home brings a wealth of opportunity for both the people who are seeking outstanding care facilities in Lancashire and for those looking to work in a high-quality care home for an amazing company that values and supports their team. We offer an excellent level of care, ensuring the residents have everything they need and more by working closely with their loved ones so they can rest easy knowing their family member is safe, comfortable and cared for. It’s exciting to see everything come together.
What’s your vision for Astley View?
My vision for Astley View is to create a home where each resident will receive individualised, bespoke care suited to their needs supported by compassionate staff who work autonomously and sensitively. I know that Astley View will be an outstanding place to work and live, where residents and staff will work together in partnership to create an atmosphere of warmth and respect. I am passionate about making every day a great day for both our residents and our team. I’m excited for the future of Astley View and know that as we move forward and grow, we will still offer the high-quality level of care that you can expect from Evermore.