Barchester Sycamore Grove Care Home

Hello, my name is Heather and I am the General Manager here at Sycamore Grove. Welcome to our website for our stunning new home.

I trained as a general nurse at University College Hospital. Then spent over 25 years in the pharmaceutical industry, working in the field of Parkinson’s and pain management specialisms of treatment. Later in my career, I managed 4 nursing homes that’s where I found my true passion for caring for others. I immediately fell in love with the work and have not looked back since. I have tremendous amounts of commitment and dedication which I will show in my new home, and I am looking forward to working in Sycamore Grove ensuring that I make a difference for people who live and work here.

I and the amazing team will continue to deliver outstanding care to all our residents, their families and friends. I always strive to make a difference in people’s lives and find it rewarding when I help somebody to live their life to the fullest. For me, this is what working in care has always been about, and I know that I can continue delivering this mission with the support of my wonderful colleagues at Sycamore Grove.

I have worked in the care industry for over 30 years, including managing a domiciliary home care business in the past. I love all aspects of care, especially caring for the elderly I started working for Barchester in 2021 and I love working for Barchester as it is an incredibly caring and empathetic business.

Due to my passion for care, I will use my skills, knowledge and experience and I will manage and lead my team in delivering outstanding care to our residents.

Daily I take home with me all the smiles, the hugs, the touches of the hands, the happiness in their eyes, the genuine joy of residents and knowledge I did everything I could to make their lives better. It is the greatest reward.

I do practice an Open door policy for our residents, relatives and staff as they are at the heart of what I do.

Hi , I'm Laura, I am the care community lead at Sycamore Grove, I've worked in care for 11 years working in a variety of residential and nursing homes, I have worked my way up from being a carer.

I've been with Barchester for three and a half years and really enjoy the friendly atmosphere and the team are incredible. I am passionate about ensuring all our residents receive the highest quality care and life enrichment.

My role as Care Community Lead enables me to support residents and their families whilst also supporting the team to ensure the home is a great environment for both residents and staff

Hi , my name is Ann, I am a Community Care Lead at Sycamore Grove Care home and I was appointed in January this year. I am an honest, enthusiastic, self-motivated, reliable, responsible and hard working. I am a mature team player with plenty of years experience in care making me very adaptable to all challenging situations.

I enjoy meeting all kinds of various residents and I love hearing their backgrounds and what they've experienced throughout their lives. Whether you stay with us in a respite capacity or for our longer term, I know our team will be able to deliver you or your loved one amazing care under our teams direction. I look forward to meeting and caring for you or your loved one soon, at our beautiful environment we have here at Sycamore Grove.

I am Laurence and I am the Home Service Advisor here at Sycamore Grove. I look after the general home standards and also new residents coming into the home. I will be the first point of contact should you wish to enquire about care for yourself or your loved one to come and stay at Sycamore Grove. I have studied a Mixed Sciences BSC.hon degree at the University of East London, and before this, I studied a level 3 Access course in Nursing and healthcare professions.

I understand how emotional and difficult the choice for some may be, but we are here to support you and help you understand how we work and find out about your needs and how we support you through this time ensuring we make the move as smooth as possible.

Outside of work, I enjoy spending time with family and friends. I love meeting new people. If you have any questions about Sycamore Grove, I am happy to help. If you wish to visit, please call, I will have some coffee and cake awaiting you.

My career in hospitality and catering started in 1990. I trained in Jülich, Germany and started my career In Zurich and worked in many 4* and 5* Hotels in my career including Claridge’s (London), and Hotel Alpina (Klosters, Switzerland) to name a few, I then went on to work as a head chef in Switzerland. I am now very settled and happy in the UK, spending the last 12 years working for the 5* Landmark hotel in Marylebone, fulfilling many roles starting as Sous Chef and working my way up to an Executive Sous chef role.

I started working as a chef in the care sector in 2023. I chose to join Barchester as their standards and expectations are so high. I believe a good chef is an artist and should be able to create delicious menus from the local, seasonal produce on offer.

We have a strong passionate team here at Sycamore Grove and we are looking forward to welcoming our residents to their new homes.

I joined Sycamore Grove as Maintenance Manager in January 2023. Maintenance is paramount when it comes to our residents, relatives and colleagues, and my role is to keep the home environment up to the highest standards possible, ultimately creating a safe and warm place for our residents to live and my colleagues to work.

I also manage and deal with contractors, keeping records up-to-date for our audits. As part of my role, I am also responsible for maintaining the home's extensive grounds. Prior to joining the team at Sycamore Grove, I worked as a facilities manager for Tesco.

I look forward to meeting you all and helping with any maintenance needs in the home.

I first worked in the care sector in 2016. I have since gained a wealth of experience in dedicated dementia and residential activities, where I was an Activities Coordinator.

The largest and best part of my role was to ensure my residents were engaged in meaningful activities on a daily basis. I do this by taking into account their life history, their interests, likes and dislikes in order to promote their well-being currently and for the future. Liaising with family, friends and members of the community is also part of my role and it offers continuity to the lives of our residents. I love giving people a purpose and enabling our residents to do as much as possible of the things they love to do.

I cannot wait to welcome our residents into their wonderful new homes and help to bring smiles, joy and laughter to each day.

I have worked 18 years in retail inclusive of personnel and cash management. I have been employed in the care industry for 6 years and enjoy the team I work with. I enjoy being able to spend time with the residents and families when possible and getting to know the staff team too. My door is always open and I am here to do my best to support everyone, so please come and see me, and help me put names to faces!

I am excited to be at Sycamore Grove, and if I haven’t met you already, I look forward to welcoming you to our lovely home soon.

I originally worked for over 10 years as a carer. Now that I work in reception I have the privilege of meet and greet, plus a variety of tasks to complete daily. You will usually see me sitting at our reception desk ready to welcome you in. I have many years of experience in office work, customer service, and various other businesses.

I have been working as a Receptionist in care for the past year and a half and thoroughly enjoy it and I am looking forward to my new role of Administration Assistant. I think I have a good sense of humour and a positive attitude to life and like to share that. I am looking forward to my journey with Barchester at Sycamore Grove, which is indeed a very beautiful place to work.

My name is Nicky, and I am proud to be the head housekeeper of Sycamore Grove. I have worked in retail and hospitality for over 30 years. I love meeting new people, listening to their stories and cleaning.

Our new home is stunning, beautiful, homely and full of a team that cares, is dedicated, is full of passion and years of experience.

I cannot wait to meet and welcome any new residents and I am looking forward to meeting you soon

Hi, my name is Sonia, my career has been focused on customer care and support. However, I majored in language and literature and have a degree in Psychology. Alongside my degree, I did teacher training and am a qualified teacher.

This included Child Psychology which helped me realise I wanted to work with people in a person-centred place, bringing me to work here at the wonderful Sycamore Grove. I hope to make all the residents, family members and friends of people who live with us a great experience and look forward to welcoming you to Sycamore Grove Care Home very soon.

With over seven years of experience in care, I have developed extensive knowledge of medications and a deep passion for supporting residents’ well-being. I love my work and am dedicated to growing within the field. Outside of care, I spend my spare time self-teaching game development and building computers, combining creativity with technical skills.

Hi, my name is Ella.

I have been working in the care industry since 2018.

Barchester stood out to me because they're a leading employer with a great culture and team and was something I really wanted to be a part of.

I really enjoy looking after the residents in our home, it fits in with my caring and empathetic nature which I hope to deliver to your loved one.

Hi, I am Carol, I have worked for Barchester Healthcare for just over 3 years and I love working at Sycamore Grove. We have an amazing team, who care for our residents and we all work together. I am a compassionate person who gets great value from investing in our resident's lives

I am a dedicated mum, with a loving family. I am a caring, empathetic person who loves helping people live their best lives. I am passionate about the care I deliver and it shows in all I do.

I am Claire and have worked here since the home opened. I am really fun to be around and love helping people as I find it so rewarding. I take pride in what we offer here at Sycamore Grove and bring all I can to my role daily. Our team is incredible and we operate as a huge family and this is what you can expect when you stay with us. I hope to see you soon.

I am Helen a newly appointed Housekeeping Assistant. I have been enamoured by my welcome since starting here, the home is beautiful and the people are wonderful. I have been in the care industry for the last 30 years and bring attention to detail in all I do.

Hi, I am Daisy, I support the kitchen when I am not studying for my A-levels. I love helping keep our home in ship shape assisting our residents at dining times and keeping people hydrated in the home. The team around me are brilliant.

Pam dedicates a day in the home to help with life enrichment and she does an incredible job helping the whole home with activities.

Pam is an incredible assistant and has a vital role in assisting the great social element of our home is supported.

Pam is dedicated and has a very caring and endearing way with anyone she helps.

Hudson is our therapy friend who joins us in the home every couple of weeks for a visit. Hudson is a cuddly friendly dog who enjoys his visits and loves his long runs through our garden. He is always welcoming to anyone who wishes to stroke him, but if you are a little nervous he will sense it and keep his distance.

Hudson is a much-loved member of our community!