The Rowans

339 Bickershaw Lane, Wigan WN2 5TE
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8.5 3 Reviews
  • The Rowans, Wigan
The Rowans offers residential, nursing and nursing dementia care and support in a homely environment in Bickershaw, Wigan.

Conveniently situated, the home has good bus routes for visitors, with a bus stop very close. Wigan town centre is around 15 minutes away and has the Grand Arcade Shopping Centre, The Wigan Museum of Life and two train stations. Close by there is Bickershaw School, Bickershaw Parish Church and the Bickershaw Community Centre.

A purpose built and carefully designed setting, The Rowans is split over three floors and offers 60 ensuite bedrooms complete with wet rooms. Residents also benefit from spa bathrooms, spacious but homely living and dining areas as well as a hair salon. Bedrooms are designed to offer a comfortable space for residents to relax and personalisation is encouraged. There is a lift to ensure accessibility for all residents and Wi-Fi is also available throughout the property.

Complete with dementia friendly plants and trees, the sensory gardens offers a tranquil spot for residents.

Creating a welcoming environment is priority for the team, adopting Ohana as their key word, meaning family, the team work hard to ensure residents feel at home and included in life at The Rowans. They plan a variety for activities and events to keep residents engaged and enjoying each day, including specialist specialist care for those living with Dementia or Alzheimer's.

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Care Provided by The Rowans

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Chris Durnam (Registered Manager)
  • Admission Criteria
    • We take all forms of funding and have a male only household for complex dementia
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for The Rowans

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,400
    • Self-Funded Residential Dementia Care £1,200 – £1,645
    • Self-Funded Nursing Care £1,200 – £1,595
    • Self-Funded Nursing Dementia Care £1,400 – £1,895
    • RESPITE Self-Funded Residential Care £1,000 – £1,400
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Care £1,400 – £1,400
    • RESPITE Self-Funded Nursing Dementia Care £1,400 – £1,400

  • We take LA and ICB referrals. We have two households for more complex dementia care, including an all male suite, which caters for gents who do better living alongside other gentlemen. We offer nursing care as well as less complex dementia care on other households.
  • (these prices are only a guideline, please contact The Rowans to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting can happen any time.


  • Parking

  • Parking on site is limited


The Rowans Reviews (3)

8.5

The Rowans has a Review Score of 8.5 (8.477) out of 10, based on 3 reviews in the last 2 years. Over all time The Rowans has 3 reviews.

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Date Published

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Review from Caron J (Daughter of Resident) published on 13 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I wanted to share my opinion on The Rowans.
After the medical team told us Mum needed to have 24-hour Dementia nursing. I knew I had to find the best home for mum.
Mum's needs are met with care. And this is most important to me.
I see Mum nearly every day. And I always feel welcome. It's a very
very emotional time for mum and my family.
If you are looking at nursing homes.
You will not be disappointed.

Reply from Samantha Crawley, CEO at The Rowans

Thanks so much for your amazing review of The Rowans, we really appreciate when families take the time to give reviews and the team will be delighted to read this! The manager and the team strive every day to ensure people's days are filled with purpose and love! Thanks so much.


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Review from M F (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in another care home for three years, she moved to The Rowans mid December, in that time the difference in her has been unbelievable, she is smiling, talking and just overall in such a better place in herself, she is more relaxed and nowhere as near as anxious as she was. The staff are
outstanding they go above and beyond to make life the best it can be for my mum, I was constantly worried when she was at the old care home l was phoning daily and visiting daily. Now even though I call as often as I can I have no worries whatsoever when I am not there because I know Mum is being cared for so well, she is cleaner, happier, even her shaking has subsided so much and I really think this is due to her feeling more at home. I cannot recommend The Rowans enough if you have a family member who is in need of support don’t look further than The Rowans, you won’t find anywhere better as a place and the staff are amazing Thank you from the bottom of my heart.

Reply from Sarah Gashi, Home Manager at The Rowans

Thank you very much for your valued feedback. We are very happy to have your mum living with us at The Rowans. I will ensure our team receives your compliment.


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Review from A H (Daughter of Resident) published on 29 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in The Rowans for just over 4 weeks, and I have seen a massive difference in him in that time. Dad was frail and lost his confidence, he’s put on half stone in that time, eating everything they give him and his sense of humour has come back, all the staff say how funny and witty he is
which makes me very happy. Before dad went into Rowans I was visiting him every day and staying for many hours, and now I don’t feel guilty leaving after a couple of hours and having a day off, because I know he is being looked after like royalty, if anyone is looking for a place for their love one The Rowans is the best place.

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Current Review Score: 8.5 (8.477)

Overview of Review Score

The Review Score of 8.5 (8.477) out of 10 for The Rowans is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for The Rowans is calculated as follows: ( (35 Excellents x 5) ) ÷ 35 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.477 Points relating to the number of positive Reviews for The Rowans is based on 3 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 3 Positive Reviews ÷ 13.2 = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

Sarah

Sarah Gashi

Job Title: Home Manager

Sarah has been working in care since 1989 starting off as a care assistant in the elderly wards in Aintree hospital.


Throughout her career in care, Sarah worked across many areas including learning disabilities, mental health and general medical care.


Sarah’s dream was to become a nurse and she qualified in 2008. Sarah worked on MAU in Aintree Hospital for over 6 years and then went to the district where she ultimately led a team of nurses and care assistants, supporting the community.


Sarah left the NHS and became a complex lead nurse working for an organization to support people who had become victims of incidents which left them with extensive injuries such as brain injuries, paraplegia or severe epilepsy.


This experience offered Sarah the breadth of experience she needed to undertake care home management, which she has done now for a few years. Sarah is passionate about leading a team, that can enable people to fulfil their aspirations whilst being supported with their needs in a homely, care setting.


Frequently Asked Questions about The Rowans

What types of Care is The Rowans registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Rowans provide?

Palliative Care, Convalescent Care, Independent Living Training, Separate Specialist Dementia Care Unit & End of Life Care are other types of care provided.

How many Rooms does The Rowans have?

There are 66 Single Rooms.

What are the Facilities & Services at The Rowans?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Rowans to the centre of Wigan?

3.1 mile(s) as the crow flies, distance by road may be significantly further.