The 'from' fees for nursing care are for those eligible for NHS funded nursing care (FNC).
Respite stays cost an additional 10% per week on the standard fee.
Anyone who moves in to a Brendoncare home as a permanent resident is eligible for our Care for Life promise. This is a charitable top up, meaning they will never have to move due to lack of funds.
Some premium rooms are available (e.g. larger rooms or those with outdoor space) and incur an additional charge of £125 per week.
Parking on site.
Brendoncare St Giles View has a Review Score of 8.9 (8.926) out of 10, based on 6 reviews in the last 2 years. Over all time Brendoncare St Giles View has 6 reviews.
Review from Vicky A (Daughter of Resident) published on 22 November 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Lydia Lucas, Home Manager at Brendoncare St Giles View
I am comforted to hear we were able to provide this care to your father during this time; though only here for a short period, I know the team and I felt we made meaningful relationships with you all and we continue to send our thoughts to your whole family. We are proud of the high-quality care you have described and how Dad's pain and comfort were maintained throughout. Thank you for sharing your experience, I will share your feedback with the team.
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Review from A H (Daughter of Resident) published on 6 September 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Lydia Lucas, Home Manager at Brendoncare St Giles View
Thank you so much for taking the time to leave a detailed review and for including such lovely words. A sad time for you and your family but I am pleased to hear your feedback which I will share with the team who I know enjoyed getting to know and caring for Mum.
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Review from L H (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Lydia Lucas, Home Manager at Brendoncare St Giles View
Thank you for taking the time to leave a review. I am so pleased to hear the positive experience you and Mum have had recently, we have really enjoyed getting to know Mum better and look forward to continuing to build positive relationships. Your points regarding the temperature of Littleton are valid and one of my priorities currently, we have now received quotes and details and agreed to install air conditioning which should be installed presently once the contractor gives a date. I appreciate this doesn't benefit us this summer but feels like we are making a positive move. We have recently, internally, promoted a highly regarded and experienced colleague to the well-being supervisor role, I know she is excited to work with residents and relatives to plan what activities could look like going forward at St Giles View.
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Review from M F (Resident) published on 21 March 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jenny Davies, Interim Home Manager at Brendoncare St Giles View
Thank you for your review, it was a pleasure to have you with us at St Giles View. Come back anytime! I will definitely share this positive feedback with the whole team
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Review from R M (Husband of Resident) published on 30 November 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Jon Bailey, Home Manager at Brendoncare St Giles View
Thank you so much for taking the time to leave a review. We are happy to hear that your wife is settled in well and is enjoying her new home. I will make sure to pass your kind words on to the staff.
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Review from David H (Partner of Resident) published on 5 October 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jon Bailey, Home Manager at Brendoncare St Giles View
Thank you for your lovely comments and it is great to see everyone settled in our new home and enjoying the fantastic facilities. Hopefully, you will get to benefit from some of our new technology also, especially the swanky new coffee machine in the café. Hope to see you soon.
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The Review Score of 8.9 (8.926) out of 10 for Brendoncare St Giles View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.826 for Brendoncare St Giles View is calculated as follows: ( (59 Excellents x 5) + (8 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 69 Ratings = 4.826
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.1 Points relating to the number of positive Reviews for Brendoncare St Giles View is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 6 Positive Reviews ÷ 12 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
I have been a registered nurse within the NHS for years and have lots of experience working with the local authorities within adult social care. I am pleased to bring my expertise to the home to support our residents to live well. Being local to Winchester I've been aware of Brendoncare's excellent reputation in the community for years and am proud to join a charity that is led by its values.
I am most looking forward to learning from the residents, hearing their stories and building meaningful relationships whilst supporting them to live fulfilled purposeful lives.
Job Title: Deputy Manager
Joined: 2019
I began my journey with Brendoncare in 2019 as a registered general nurse. A year later, I was given the opportunity to step up into a role which I very much enjoyed and became Deputy Manager.
I am grateful to work alongside such a dedicated, extremely hard-working team. We all share a common goal of making a difference in other people’s lives and being able to put a smile on their faces.
Job Title: Administrator
Joined: 2018
Victoria Robbins (also known as Tor) is the Administrator at Brendoncare St Giles View and is passionate about working for charities. Following a steady career in Administrator/ Business roles, Tor has gained relevant training throughout.
Joining Brendoncare has continued her belief that an Administrator role is the backbone of every organisation and contributes to helping others. Outside of work, Tor has a wonderful family and enjoys being active.
Job Title: Customer Experience Manager
Joined: 2017
I have an excellent knowledge of the care sector having worked in social care since 2013, firstly as a specialist dementia CareGiver and then as a community support and engagement Manager. I joined Brendoncare in 2017 as the first Customer Relations Manager and have been involved in the opening of Otterbourne Hill and, most recently, St Giles View. My role involves offering support and advice to anyone looking for care for themselves or their loved ones and ensuring that their move goes as smoothly as possible. In my spare time, I enjoy going for walks with my dog ‘Torvi’ and spending time with family. I am also a trained singer and used to run a dementia-friendly choir.
