Nursing prices are - £950 to £1690.50.
Nightingale Care and Nursing Home has a Review Score of 7.8 (7.844) out of 10, based on 4 reviews in the last 2 years. Over all time Nightingale Care and Nursing Home has 4 reviews.
Review from Glenda A (Daughter-in-law of Resident) published on 9 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home
Thank you for taking the time to write this lovely review; I will be sure to share it with the team.
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Review from Phillip A (Son of Resident) published on 9 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Emily Fraher, Marketing Executive at Nightingale Care and Nursing Home
Thank you so much for your lovely review; we will ensure that this is shared with the team.
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Review from J A (Daughter of Resident) published on 26 October 2023
Submitted via Website •
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Overall Experience
2.0 out of 5
Reply from Corinne Pryer, Operations Manager at Nightingale Care and Nursing Home
Thank you for taking the time to provide this feedback. We have looked into your concern about staffing levels and can confirm these are reviewed on a minimum of a weekly basis and we have not had any staff shortages.
I do understand your concern about the doorbell, and we have put a temporary doorbell in place while waiting for the current doorbell to be reconnected to our call bell system. I apologise for the inconvenience this has caused on your visits. I’m really pleased to hear you feel the staff are lovely. If you would like to discuss your concerns any further, we would be more than happy to arrange this.
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Review from Ann N (Daughter of Resident) published on 7 June 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
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Treated with Dignity
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The Review Score of 7.8 (7.844) out of 10 for Nightingale Care and Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.3 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.340 for Nightingale Care and Nursing Home is calculated as follows: ( (34 Excellents x 5) + (2 Goods x 4) + (6 Satisfactorys x 3) + (3 Poors x 2) + (2 Very Poors x 1) ) ÷ 47 Ratings = 4.34
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.504 Points relating to the number of positive Reviews for Nightingale Care and Nursing Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 59 registered maximum number of service users is 11.8. 3 Positive Reviews ÷ 11.8 = 0.254
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Jan 2024
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Joined: 2023
Nightingale has all the makings of a truly fantastic care and nursing home, with great facilities following the extensive refurbishment and renovation work. I am very excited to lead an excellent care team and look forward to building a warm and welcoming community in the home by getting to know each and every resident and their loved ones.
I feel privileged to embark upon the next chapter in my career back in my home city with Agincare, which is family-owned and places a genuine emphasis on person-centred care based on the wishes and needs of each resident.
