All fees are subject to a full assessment of need.
No visiting restrictions however Maplebrook ask visitors to be mindful of lunch and tea times so as the residents can enjoy an interrupted dining experience.
Ample free parking on-site
Maplebrook Care Home has a Review Score of 8.5 (8.498) out of 10, based on 8 reviews in the last 2 years. Over all time Maplebrook Care Home has 8 reviews.
Review from Stephen K (Son of Resident) published on 14 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home
Thank you for taking the time to leave a review. Feedback is very important to us at Maplebrook and we are delighted to receive such positive praise for the care your mom is receiving. We are pleased this has offered you peace of mind when you live so far away and to hear that Mom has settled so quickly into her new environment.
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Review from Kevin W (Husband of Resident) published on 8 November 2024
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Overall Experience
5.0 out of 5
Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home
Thank you for your 5* review. We are so happy you describe the care and support received at Maplebrook as excellent. The care team strive to deliver the best standard of care for all those who call Maplebrook home. The activity coordinator works very hard to put on a varied and interesting activity programme and loves to throw a party! And not forgetting our dedicated housekeeping team who ensure the home is clean and tidy, not only for our residents to enjoy but visitors alike.
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Review from Muriel N (Wife of Resident) published on 5 November 2024
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Overall Experience
5.0 out of 5
Reply from Lorraine Shannon, Business Development Manager at Maplebrook Care Home
Thank you for taking the time to leave Maplebrook a review. We are so pleased your husband has settled so well in his new home and that you have the confidence and peace of mind his needs are being met and care is adapted when needed. The dedicated team at Maplebrook strives to deliver the best standard of care to our residents and pride themselves on being available to listen and support our residents' support networks also.
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Review from Jenny R (Daughter of Resident) published on 22 February 2024
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Overall Experience
1.0 out of 5
Reply from Kym Hubbard, Peripatetic Manager at Maplebrook Care Home
Whilst it is disappointing to receive such feedback, we thank you for taking the time to write this review and making us aware of your thoughts. We will be discussing this with the team and would appreciate the opportunity to discuss this further with you.
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Review from Nicola B (Daughter of Resident) published on 19 September 2023
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Overall Experience
5.0 out of 5
Reply from Claire Taylor, Home Manager at Maplebrook Care Home
Thank you for taking the time to write this review, I’ll be sure to pass it on to our team who care so deeply about what they do. You’re right, the passing of a parent is heartbreaking, we’re glad we could offer you some support during such a sad time – we’re always here if you want to come and see us and you and your dad will stay in our thoughts.
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Review from Denise O (Aunt of Resident) published on 7 September 2023
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Reply from Claire Taylor, Home Manager at Maplebrook Care Home
Thank you for taking the time to provide this feedback, I’ll ensure it is passed on to our team. It’s lovely to receive such praise – our team here are committed to ensuring our residents are happy and receive the best care so it’s great for this to be recognised with a review like this – thank you.
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Review from L C (Aunt of Resident) published on 6 September 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Claire Taylor, Home Manager at Maplebrook Care Home
Thank you for taking the time to write this review for us, feedback like this means everything to the team here as we pride ourselves in offering the highest of standards and genuinely do care about our residents.
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Review from Brenda A (Wife of Resident) published on 21 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Claire Taylor, Home Manager at Maplebrook Care Home
Thank you for taking the time to write this lovely review, Brenda, our team love their jobs and getting to know our residents and their families so feedback like this means everything to us. We thoroughly enjoyed having your husband with us and will miss the visits from Alfie!
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The Review Score of 8.5 (8.498) out of 10 for Maplebrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.4 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.366 for Maplebrook Care Home is calculated as follows: ( (70 Excellents x 5) + (7 Goods x 4) + (6 Satisfactorys x 3) + (10 Very Poors x 1) ) ÷ 93 Ratings = 4.366
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.132 Points relating to the number of positive Reviews for Maplebrook Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 81 registered maximum number of service users is 16.2. 7 Positive Reviews ÷ 16.2 = 0.432
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 04 Mar 2025
We have vacancies currently for Complex Clinical Conditions. Mental health with behavioural support. Complex Dementia with behavioural support. Dementia Nursing
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Job Title: Deputy Manager & Registered Nurse
Joined: 2017
Amelia joined Limewood back in March 2017 and transferred to Maplebrook in 2023 to take up the Deputy Manager position.
She's a specialist in Dementia Care having supported the team and residents throughout the pandemic, always stepping up and going the extra mile.
Amy boasts an impressive 17-year career in care, 9 years as a nurse and a psychology degree,
Amy brings a wealth of expertise to her role as Clinical Deputy Manager. Her deep understanding of the complexities of adult care allows her to provide exceptional support and guidance to our team.
Amy’s compassionate nature and commitment to person-centred care make her an invaluable asset to Maplebrook.
Job Title: Activities Co-Ordinator
Joined: 2023
Georgia is passionate about enriching the lives of our residents through a diverse and engaging activity calendar.
Her dedication to creating a vibrant social atmosphere at Maplebrook ensures that every day is filled with joy and purpose.
Job Title: Admin Manager
Joined: 2023
Jo has worked in Healthcare for over 30 years starting as a domestic for a large care provider working her way up to Administrator.
Supporting families and being the heart of the home is what I love. Being part of a caring and dedicated team is both rewarding and exciting."
Job Title: Head Chef
Joined: 2024
Good nutrition is at the heart of our care philosophy.
Susan - Head Chef is passionate about creating delicious and nutritious meals that enhance the well-being of our residents through a balanced diet.
Job Title: Maintenance Manager
Joined: 2024
With over 30 years in the building industry, Ade brings a wealth of experience to his role at Maplebrook.
His expertise ensures our home is always well-maintained, from fresh decor to pristine grounds.
Ade is more than just a maintenance manager, he’s become a valued member of our care team, often lending a hand to residents in the garden or growing vegetables.
