Adswood Lodge has a Review Score of 9.1 (9.111) out of 10, based on 5 reviews in the last 2 years. Over all time Adswood Lodge has 5 reviews.
Review from Laura R (Daughter of Resident) published on 31 January 2025
Submitted via Website •
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Overall Experience
4.0 out of 5
Reply from Chloe Woodhall, Digital Marketing Manager at Adswood Lodge
Thanks so much for your review. It's lovely to see our colleagues are on hand to support when you visit. We'll make sure your kind words are passed onto the team.
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Review from Martin F (Resident) assisted by family/friend published on 11 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Lauren Hallas, Marketing and Communications Officer at Adswood Lodge
Hello, thank you for your review of Adswood Lodge, we're delighted to hear that you're happy with the home.
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Review from C M (Sister of Resident) published on 2 September 2024
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Overall Experience
5.0 out of 5
Reply from Jenna Wood, Marketing Manager at Adswood Lodge
Thank you so much for your kind and thoughtful review of Adswood Lodge. We're thrilled to hear that your brother has been receiving the compassionate care we strive to provide. Thank you again for your supportive words and for recognising our team's hard work.
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Review from F W (Friend of Resident) published on 28 August 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Jenna Wood, Marketing Manager at Adswood Lodge
Thank you for taking the time to share your positive experience at Adswood Lodge. We're delighted to hear that your father's partner has settled in well and that our team has been able to meet her complex needs so effectively. We're especially grateful for your kind words about our staff and their dedication to continuous improvement. Thank you again for your trust and for being part of our community.
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Review from Hina A (Sister of Resident) published on 29 November 2023
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5.0 out of 5
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The Review Score of 9.1 (9.111) out of 10 for Adswood Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.778 for Adswood Lodge is calculated as follows: ( (42 Excellents x 5) + (12 Goods x 4) ) ÷ 54 Ratings = 4.778
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.333 Points relating to the number of positive Reviews for Adswood Lodge is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6. 5 Positive Reviews ÷ 6 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 7 Jan 2025
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Job Title: Home Manager
Joined: 2022
Hi, I’m Sarah and I’m the Home Manager at Adswood Lodge in Stockport.
Exemplar Health Care has a reputation for delivering first-class, person-centred care, which is achieved by truly focusing on those using the service. I wanted to get back to focusing on the individual and making a positive difference in their lives, this is something that Exemplar Health Care is known for.
I am thrilled to be able to develop what will no doubt be a strong and successful team at Adswood Lodge. However, I am most excited about sharing successes (big and small) with everyone who is a part of Adswood Lodge - we have an exciting journey ahead of us!
