Ladden View has a Review Score of 10 (9.954) out of 10, based on 17 reviews in the last 2 years. Over all time Ladden View has 17 reviews.
Review from Hayley P (Daughter of Resident) published on 20 March 2025
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Review from Linda L (Cousin of Resident) published on 20 March 2025
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Review from R H (Niece of Resident) published on 20 March 2025
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Review from J C (Respite Resident) published on 12 March 2025
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Review from Sonia H (Daughter of Resident) published on 30 January 2025
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Review from B B (Resident) assisted by family/friend published on 23 January 2025
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Review from Sarah B (Daughter of Resident) published on 22 January 2025
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Reply from Daniel Glover-Winfield, Home Manager at Ladden View
Thank you very much for taking the time to leave us feedback about your experience.
At Ladden View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from Ali M (Daughter of Resident) published on 22 January 2025
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Review from Dennis H (Son of Resident) published on 22 January 2025
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Review from A A (Granddaughter of Resident) published on 20 January 2025
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Review from Michael F (Son of Resident) published on 16 January 2025
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Review from Chris B (Nephew of Resident) published on 16 January 2025
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Reply from Daniel Glover-Winfield, Home Manager at Ladden View
Thank you very much for taking the time to leave us feedback about your experience.
At Ladden View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you.
Many thanks the Care UK team
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Review from L A (Resident) assisted by family/friend published on 12 November 2024
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Reply from Reviews Team, Reviews Team at Ladden View
Thank you very much for taking the time to leave us feedback about your experience. At Ladden View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one and you're right, we're loving the jokes! Thank you for your review. Many thanks, the Care UK team
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Review from P A (Son of Resident) published on 8 November 2024
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Reply from Reviews Team, Reviews Team at Ladden View
Thank you very much for taking the time to leave us feedback about your experience.At Ladden View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one. Thank you for your time, and we look forward to hearing from you. Many thanks the Care UK team
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Review from Karen W (Friend of Resident) published on 6 November 2024
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Reply from Daniel Glover-Winfield, Reviews Team at Ladden View
Thank you very much for taking the time to leave us feedback about your experience. Glad to hear that you enjoyed the atmosphere of the home and that your friend is settling in well. The Team work really hard to ensure that we are welcoming at all times for visitors. We hope to see you soon, and you are welcome back anytime. Many thanks the Care UK team
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Review from Alan B (Son of Resident) published on 31 October 2024
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Reply from Daniel Glover-Winfield, Reviews Team at Ladden View
Afternoon, thank you so much for your kind review, we're really glad that Mum is settling in well, and that you are confident in the home and our team. We will see you soon, and in the meantime take care. Many Thanks, CARE UK Team
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Review from Annette H (Daughter-in-law of Resident) published on 9 October 2024
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The Review Score of 10 (9.954) out of 10 for Ladden View is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.954 for Ladden View is calculated as follows: ( (186 Excellents x 5) + (9 Goods x 4) ) ÷ 195 Ratings = 4.954
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Ladden View is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 75 registered maximum number of service users is 15, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2024
I’m a qualified Mental Health Nurse, and I was keen to join Care UK after reading about their core values of caring, passion and teamwork, which align with my own values. I’m passionate about delivering excellent care, and I love working as part of our committed and skilled team. We put residents and their families first and foremost in everything we do.
As a Home Manager, I believe it’s important to have effective communication skills: both written and verbal communication play a vital role. I interact with colleagues, residents, families and other stakeholders, so strong leadership skills, an ability to remain calm under pressure, clinical expertise and good decision-making skills are also key.
My favourite part of each day is getting to spend time with the residents, chatting and having a laugh. I also enjoy working with my colleagues as a team towards a goal. It’s a great feeling when we achieve it.
Every day in a care home is different and brings new challenges. It’s wonderful to see the service transform, the staff develop into a cohesive team and residents be happy and content with the service you provide.
When I’m not working, I love spending time with my family and exploring the countryside, especially visiting National Trust sites.