Windmill Lodge

Wilding's Lane, Lytham St Annes FY8 3RJ
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9.5 45 Reviews
  • Windmill Lodge, Lytham St Annes
Windmill Lodge is a new, purpose built setting offering residential, dementia and nursing care services.

Located in Lytham St Annes, the lodge is a safe and welcoming environment where all residents receive the care and support they need in a space where they feel comfortable and relaxed.

Windmill Lodge also has a Day Centre for people who aren't ready for full-time residential care but are looking for extra support and company.

Every staff member has been chosen for their friendly, professional and caring qualities, and they work hard to create an atmosphere of harmony where residents can really feel comfortable in their home.

Athena Lodges offers respite care to those looking to stay for up to 4 weeks who require residential or nursing care services. Those joining the Lodges for a respite visit will have full access to all the facilities, activities and care services they need.

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Care Provided by Windmill Lodge

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 100 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Emily Slater (Lodge Manager)
  • Admission Criteria
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (98)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (98)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Windmill Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,170 – £1,225
    • Self-Funded Residential Dementia Care £1,225 – £1,280
    • Self-Funded Nursing Dementia Care £1,460 – £1,510
  • (these prices are only a guideline, please contact Windmill Lodge to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Whilst visiting hours are open the home politely ask that visitors do not come at mealtimes unless prior arrangement has been agreed with the Lodge Manager


  • Parking

  • There is onsite parking available for both residents and visitors. Additionally, there is street parking available - so finding a space shouldn't be a problem!


Windmill Lodge Reviews (45)

Total of 45, showing 41-45
9.5

Windmill Lodge has a Review Score of 9.5 (9.541) out of 10, based on 45 reviews in the last 2 years. Over all time Windmill Lodge has 45 reviews.

Overall Experience

  • 32
  • 9
  • 1
  • 0
  • 3

Date Published

45
11
24
45
0

Review from K R (Daughter of Resident) published on 24 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Windmill Lodge is a beautiful, purpose-built care facility and it is outstanding in every way. I have been absolutely delighted with the care and attention my mum has received. She is very happy there and has settled in so quickly. This is due to the kind, friendly, caring and professional staff who
go out of their way to attend to all needs of the residents and provide a lovely warm welcome to the relatives. It really is a wonderful place.

Reply from Diane Langford, Lodge Manager at Windmill Lodge

Thank you for your kind words I will pass them on to the rest of the team.


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Review from Nick P (Husband of Resident) published on 14 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nothing of significance to report. Staff are generally welcoming and helpful for all they seem rushed as staff numbers appear to be stretched. She is generally happy with the food and the comfort of her room. She always complains she is bored and has nothing to d,o which is at odds with what staff tell
me she has been involved in.

Reply from Diane Langford, Lodge Manager at Windmill Lodge

Thank you for your comments I will pass them onto the team.


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Review from Jeannette S (Daughter of Resident) published on 11 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were incredibly caring, attentive and respectful throughout the duration of my mum's stay. Nothing was ever too much trouble. Some were especially entertaining and helpful. I cannot remember the last time my mum laughed so much as she had been poorly for some time, and yet every day, she was
smiling and happy and even giggling.
The whole place was clean and spacious. She also really enjoyed her meals and socialising in the main lounge, which was beautifully kitted out from the décor to the furnishings. The overall ambience could not be faulted.

Reply from Diane Langford, Lodge Manager at Windmill Lodge

Thank you for your lovely comments, I will pass them on to the team


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Review from Edward L (Respite Resident) published on 10 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very helpful stay for me as my wife needed to attend to various matters in the south of England. Unfortunately, I was still feeling slightly unwell from the effects of a viral/chest infection and took advice from my allocated community matron whilst in residence. I was supported by the on-site nursing
staff in this and had begun to feel better about leaving. I had mostly chosen to remain in my room during the stay, but my overall impression was very favourable, and the staff were very kind.

Reply from Diane Langford, Lodge Manager at Windmill Lodge

Thank You for your review.
We are very pleased that you had an enjoyable stay with us.


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Review from Dudley C (Husband of Resident) published on 28 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Windmill Lodge is a brand new care home and my wife was one of the first there. Therefore my comments are based on a short period of time. However, I have been very impressed so far! The facilities and the standards of accommodation are the best I have seen. Most importantly, the staff are extremely
kind and caring with nothing too much trouble for them. A warm professional calm pervades and, so far, I am extremely pleased we chose this care home for my wife.

Reply from Joanne Wilson, General Manager at Windmill Lodge

Thank you for your kind words. It is our pleasure to be caring for your wife. Your feedback is greatly appreciated.


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Current Review Score: 9.5 (9.541)

Overview of Review Score

The Review Score of 9.5 (9.541) out of 10 for Windmill Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 45 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 41 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.541 for Windmill Lodge is calculated as follows: ( (370 Excellents x 5) + (89 Goods x 4) + (29 Satisfactorys x 3) + (8 Poors x 2) + (16 Very Poors x 1) ) ÷ 512 Ratings = 4.541

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Windmill Lodge is based on 41 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 100 registered maximum number of service users is 20, which has been reached with 41 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Mar 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Anthony

Anthony Hoban

Job Title: Senior Sales Advisor

Joined: 2023

Hello, my name is Anthony. I am the Senior Sales Advisor based at Windmill Lodge, Lytham St. Anne's. My role is to support families from their enquiry stage through to admission of their loved ones whether that is for Respite or a more permanent residency. As part of this role, I also work with Professionals who can help relatives through the process and ensure a smooth and stress-free transition.


The rewarding nature of the role allows me to help relatives and loved ones through the most challenging decision they may take in relation to a loved one, and then see their loved one flourish here.


I have enjoyed the rewarding nature of the care industry during my time supporting adults with Autism and seeing how their own transitions to gaining more independence and new skills are unique and inspiring to me and I’m sure others too. This has led me to make a full career change and become focused on care services and seeing relatives and loved ones who choose to reside here gain more independence and benefit from the sense of community that the home provides.


I decided to make the change over to Athena Healthcare because they have wonderful reviews and read about the amazing experiences that relatives and loved ones have had. I deeply believe in the progress so far and the future of the home going forward and providing the best care services for your loved ones.


During downtime, I spend time with my wife, and long walks and I like to take my camera out for some landscape photography. I also do love Starbucks regularly too.