Sleaford Manor Care Homes

Waddington Road, Sleaford NG34 6AR
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9.8 22 Reviews
  • Sleaford Manor Care Homes, Sleaford
At Sleaford Manor Care Home, luxury facilities include an in-house bar, a full beauty salon and hairdressing room, cinema and terraces from each floor. The facilities will be used on a daily basis by visiting friends and family, and as part of a varied activities programme run by a dedicated activities team. The home is on a 1.5 acre site to allow large gardens finished with a bowling green, allotments and private seating areas.

All the bedrooms are large, with some premium bedrooms of over 20sqm each, and all include a full ensuite wet room. The ground floor bedrooms include doors out to private patio areas. There are four premium suites which all have their own kitchenettes or lounge areas, and have been specially designed for couples but can be used individually also.

The care home is situated off London Road on the new Handley Chase Development, next door to the Co-op store.

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Care Provided by Sleaford Manor Care Homes

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 70 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Claire Gordon-Rundle (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (64)
    • Couples/Companion Rooms with ensuite Wet Room (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Number of floors: 3

Funding & Fees Guide for Sleaford Manor Care Homes

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,250
  • (these prices are only a guideline, please contact Sleaford Manor Care Homes to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Sleaford Manor Care Homes Reviews (22)

Total of 22, showing 1-20
9.8

Sleaford Manor Care Homes has a Review Score of 9.8 (9.839) out of 10, based on 22 reviews in the last 2 years. Over all time Sleaford Manor Care Homes has 22 reviews.

Overall Experience

  • 18
  • 4
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Date Published

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Review from J U (Resident) published on 28 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I stayed for 2 weeks respite care after a knee joint replacement and found all the staff. From management to carers and cleaners, extremely helpful and caring. I would certainly recommend your home to anyone. The facilities are excellent. The food is good and entertainment is also good, in fact the
overall experience couldn't be faulted.

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Review from G J (Son of Resident) published on 26 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were welcoming, polite and efficient and were aware of the need to provide for personal space. Entertainment facilities were good and there is a lovely patio/garden for warmer weather sitting out.
Plenty of space in rooms/corridors and communal areas. Clean and well kept. Quality of meals adequate.

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Review from Joan W (Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class support by dedicated team in delightful environment. Compassionate care for residents in body, mind and spirit.
You are a great team.
Thank you to everyone at Sleaford Manor Care Homes.

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Review from B D (Granddaughter of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It took a week of so for my grandmother to settle due to some teething issues, however the management team and staff have been attentive to feedback and have worked very hard to resolve the small issues. As a family we are very pleased with the care and support provided. My grandma is delighted with
her room and the food provided. Thank you for all you do to make this difficult transition smooth and pleasant, we are very grateful.

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Review from Jenny B (Daughter of Resident) published on 25 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We moved Dad from a care home in another area in June to be closer to family and I wish we'd done it sooner. The communication between senior staff and myself was excellent, I was informed of issues arising with Dad's health regularly. Care staff, including domestic and kitchen, were all conscientious
and the care and respect Dad was given was very good. The facilities are excellent during warmer days. The activities team were inclusive to all floors and adapted dementia residents and their needs. Learning about residents likes/dislikes was obviously priority and made Dad's stay a better experience. Since Dad passed away we have been shown nothing but care and respect. Thank you to everyone who dealt with Dad.

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Review from A D (Respite Resident) assisted by family/friend published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Everywhere was very clean. The staff were always cheerful, welcoming and helpful. Good variety of food and a good standard. Potion size also. The room was clean and had a lovely view. Comfortable bed. Talking to family was tricky. I would have liked my own phone. As I am unable to use a mobile phone.
The family had trouble getting through and sometimes messages didn't get through.

Reply from Claire Gordon-Rundle, Home Manager at Sleaford Manor Care Homes

We are pleased you enjoyed your stay at Sleaford Manor. We are sorry you had issues communicating with your family. For future stays, we are able to set up a telephone, with a direct number, in your bedroom. Thank you.


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Review from Nicky D (Daughter-in-law of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law stayed for two weeks here and had a positive experience overall. Everywhere was spotlessly clean and the staff were always friendly, cheerful and helpful. The food was good and there were a variety of meals, with good portion sizes. Her room was lovely and fresh with lots of space for
clothes/belongings, with a pretty view of the garden and a comfy bed. Although she didn't join in much, there seemed to be a variety of activities available.
She cannot use a mobile phone and communication was often tricky, with family and friends finding it hard to get through at times. It would be amazing if on the next stay (she definitely wants to return), she could have her own phone in her room.

Reply from Yorkare Homes Group, Experience Coordinator at Sleaford Manor Care Homes

Thank you for taking the time to leave the home and team such a lovely review. On your mother-in-law's next stay with the home, we can of course have a telephone setup in her room, the points are already available for each of the bedrooms, please just ask and this can be arranged for her. We look forward to seeing you all again.


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Review from P F (Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault the care and consideration at Sleaford Manor and I love my 'rest and recuperation' stays with you all.

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Review from David S (Son of Resident) published on 31 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you so much to Sleaford Manor Care Homes for providing such wonderful care and support over the time in residence my father had in the home. He was always well looked after, and he really enjoyed the fantastic cuisine. He was treated with dignity and respect. His room was immaculate, very spacious
and comfortable, and the staff always cheerful and helpful. I kindly thank the management team and all the staff for making his stay such a happy one.

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Review from S B (Son of Resident) published on 7 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father's been a resident at the care home for around 6 months now. The staff and management at the home are a credit to your company. The care and love that they show him and the manner in which they treat and respond to his needs is first class. Everyone is friendly and welcoming, very open and
honest in any communication or conversation. Well done and thank you.

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Review from Phil B (Son of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sleaford Manor is a very special place. Whilst the facilities are fantastic, it is the staff who are the real wizards here. They all go above and beyond. Nothing is ever too much trouble, and I am always made to feel that Mum and I are the sole purpose of their day. It is so rare to find this level
of consistency throughout an entire organisation and is something money cannot buy. Mum initially went for respite care, but the love and kindness she received made the huge decision to become a resident so easy for her. Mum dreams of swimming again. The staff are really keen to help her achieve this goal, which is reflective of their exceptional dedication to all of their residents. There is plenty to motivate each day, from the activities programme to the menu. Mum is always praising the quality, nutrition and variety of the food served. We are both very thankful that we discovered the amazing team at Sleaford Manor.

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Review from L B (Friend of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is very well cared for here. The food is fabulous, her needs are met, and she isn't made to do things she doesn't want to (e.g. joining in social events). I can visit at times to suit our circumstances. The home is clean and clutter-free, and the staff are brilliant.

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Review from B V (Friend of Resident) published on 17 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since visiting Sleaford Manor in the summer of 2023, I have been overwhelmed by the ambience of the home. The friendliness of the staff and the approachability of the management is refreshing. The whole setting exudes a family atmosphere.
I have been so impressed that I recommended it to three other
friends whose parents/relatives stayed for respite. It leaves other providers in the shade.

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Review from Lorraine J (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My 85-year-old mum moved into Sleaford Manor on the 5th of March 2024. Initially, Mum (and us) were very apprehensive about this but we did not need to worry as we have all been extremely impressed and overwhelmed with how wonderful and kind all the staff have been. This includes the cleaners, carers,
kitchen and activity staff as well as the management team. Everyone has been so welcoming and helpful, nothing has been too much trouble, they really go that extra mile. The building is stunning and Mum's room is beautiful with views overlooking the pretty garden. The facilities are outstanding and Mum and us are encouraged to participate in the interesting/fun daily activities as well as eat in the fabulous restaurant where the food is delicious. We have also booked one of the fabulous lounge areas for Mum's private birthday party in April. I cannot praise Sleaford Manor enough. What we thought was going to be a difficult and upsetting transition has proved to be a smooth and joyful experience and that is firmly down to all the wonderful staff, my family and I honestly cannot thank you enough.

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Review from Joan M (Resident) assisted by family/friend published on 13 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As you can tell by the ticked boxes, I consider my team at Sleaford Manor to be very good. The facilities are lovely and the care given delivered with love by the carers, who have all become my good friends. I love them all. There are many activities available and lots of entertainment provided. Bless
them all.

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Review from Carol R (Daughter of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum went into Sleaford Manor in November 2023, initially for respite care following a fall at home. Two weeks afterwards she decided to stay on to receive full-time care. I was concerned that after living on her own for so many years she would not easily adjust to communal living, but she has formed
a close bond with one of the other residents and now refers to Sleaford Manor as “home”.
I cannot thank all the management and staff enough for the way they treat Mum with dignity and respect at all times and for providing excellent care 24/7.

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Review from A B (Nephew of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my uncle whilst in the area for Christmas. He was very happy and settled, considering he'd only been at the home for a short while. What I saw of the home was very impressive. Great staff, great environment and care that is second to none.

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Review from Margaret G (Respite Resident) published on 9 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found Sleaford Manor very satisfactory. I needed care after being in hospital. It regained my strength before returning home. The staff were very attentive in general and, other than the continued ringing on bells which woke me up in the middle of the night, my stay was an enjoyable experience.

Reply from Claire Gordon-Rundle, Home Manager at Sleaford Manor Care Homes

Thank you for your review of Sleaford Manor. We apologise about the bells, we will be making this a silent system in the future so hopefully if you return to Sleaford Manor this wont be a problem!


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Review from Richard N (Son of Resident) published on 8 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lives here and is very happy with the home and all the staff are more than helpful and caring.

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Review from Sarah R (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So pleased my dad moved in. The home itself is stunning and the staff amazing. Dad enjoys the entertainment and activities and says the food is great as well. I have peace of mind that he has support 24/7 and I couldn’t be happier and Dad always has a smile on his face in the photos posted for friends
and family to view. The care my dad has received has been first class, I can’t recommend Sleaford Manor enough, it is great for both of us.

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Current Review Score: 9.8 (9.839)

Overview of Review Score

The Review Score of 9.8 (9.839) out of 10 for Sleaford Manor Care Homes is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 22 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 22 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.839 for Sleaford Manor Care Homes is calculated as follows: ( (221 Excellents x 5) + (38 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 261 Ratings = 4.839

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Sleaford Manor Care Homes is based on 22 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 70 registered maximum number of service users is 14, which has been reached with 22 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Sleaford Manor Care Homes

What types of Care is Sleaford Manor Care Homes registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Sleaford Manor Care Homes provide?

Palliative Care, Day Care & End of Life Care are other types of care provided.

How many Rooms does Sleaford Manor Care Homes have?

There are 64 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Sleaford Manor Care Homes?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Sleaford Manor Care Homes to the centre of Sleaford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.