Our fees are based on an assessment of care needs being undertaken before moving into our care home. Your accommodation, food, activities, entertainment, hairdressing, chiropody, and newspapers are all included in your ‘all inclusive’ care home fee.
Visitors welcome at all times, but please avoid meal times if possible.
There is a visitor's car park on site.
Selwood House Care Home has a Review Score of 9.9 (9.875) out of 10, based on 21 reviews in the last 2 years. Over all time Selwood House Care Home has 21 reviews.
Review from Jacqui M (Daughter of Resident) published on 20 December 2023
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Ben Marsden, Customer Relations Manager at Selwood House Care Home
Thank you for taking the time to leave a review for Selwood House Care Home. We are delighted to hear how pleased you have been with our care for your father. We will pass your kind words on to the staff team and are very pleased that he's settled in so well with us here at Selwood House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
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Value for Money
The Review Score of 9.9 (9.875) out of 10 for Selwood House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.875 for Selwood House Care Home is calculated as follows: ( (220 Excellents x 5) + (25 Goods x 4) + (3 Satisfactorys x 3) ) ÷ 248 Ratings = 4.875
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Selwood House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 85 registered maximum number of service users is 17, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
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Job Title: Home Manager
Becky is a committed and dedicated Home Manager who is passionate about enriching the lives of our residents by delivery the highest standards of care and quality of life. She is passionate about promoting individual choice for residents, allowing them to feel empowered. Becky operates an open-door policy and welcomes families and residents to pop in any time for a chat over a cup of tea.
Job Title: Home Administrator
Joined: 2023
Fern is our Home Administrator at Selwood House, she looks after all the paperwork and administration for our care home. Fern is looking forward to getting to know our families and residents.
