Moat House Care Home

Moat Park Retirement Village, Great Easton, Great Dunmow CM6 2DL
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9.9 21 Reviews
  • Moat House Care Home, Great Dunmow
Nestled within the Moat Park Retirement Village in Great Easton near Great Dunmow, Essex, Moat House Care Home has undergone a comprehensive transformation. With sixty beds and six meticulously designed suites, the refurbished facility is redefining luxury living with exemplary personalised care.

Moat House offers the highest standards of residential and dementia care. The expertly trained care team are available round the clock, dedicated to providing tailored care that puts residents at the heart of everything they do.

In addition to attentive care services, the home will offer round-the-clock hospitality and a daily fine-dining experience, enriching the lives of residents and contributing positively to the local community.

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Care Provided by Moat House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Tara Crowe (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (64)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (64)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2010
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Moat House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,450 – £1,650
    • Self-Funded Residential Dementia Care £1,450 – £1,650
    • RESPITE Self-Funded Residential Care £1,500 – £1,700
    • RESPITE Self-Funded Residential Dementia Care £1,500 – £1,750

  • All our fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Moat House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, the home ask that families respect mealtimes.


  • Parking

  • There is ample parking in the onsite car park.


Moat House Care Home Reviews (21)

Total of 21, showing 21-21
9.9

Moat House Care Home has a Review Score of 9.9 (9.869) out of 10, based on 21 reviews in the last 2 years. Over all time Moat House Care Home has 21 reviews.

Overall Experience

  • 19
  • 2
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Date Published

21
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9
21
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Review from A G (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was the first resident at Moat House. She was extremely reluctant to become a resident, albeit for three weeks respite, and she had been living completely independently and found the transition hard. All the staff were aware of this and respected her desire for privacy and to retain as much
independence as possible. She was so reassured by the excellent care given by all the staff following a couple of minor medical procedures, she decided to stay an extra week, maybe longer! From when I first made enquiries all the staff have been professional and understanding. The building is beautifully appointed, and the hospitality and food are excellent. I cannot emphasise how friendly, courteous, professional and caring the staff are, and I would recommend Moat House to anyone seeking care.

Reply from George Byford, Customer Relations Manager at Moat House Care Home

Thank you for taking the time to share your feedback. We are so pleased that you are happy with the care that your loved one is receiving at Moat House. I will share your kind words with all the team.


Facilities

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Treated with Dignity

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Value for Money

Current Review Score: 9.9 (9.869)

Overview of Review Score

The Review Score of 9.9 (9.869) out of 10 for Moat House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.869 for Moat House Care Home is calculated as follows: ( (216 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 244 Ratings = 4.869

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Moat House Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (11)

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Meet the Team (1)

Tara

Tara Crowe

Job Title: Home Manager

Joined: 2025

Tara is the Home Manager at Moat House Care Home with an extensive background in the care sector.