Trinity Manor

Shipston Road, Stratford-upon-Avon CV37 8GA
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9.7 15 Reviews
  • Trinity Manor, Stratford-upon-Avon
Trinity Manor is a purpose-built, 83-bed care home in Stratford-upon-Avon, offering a luxurious and welcoming environment. Designed with both comfort and style in mind, the home provides a light, spacious setting where residents can relax, socialise, and enjoy quality time with family and friends, all with the reassurance that a dedicated care team is always on hand to provide the support they need.

The home features a range of outstanding facilities, including a drawing room, vintage tea room, cinema room, hair salon, games room, activity room, family kitchens, and a café/bar area. With such an array of amenities, there is always something to keep residents engaged, active, and enjoying life to the fullest.

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Care Provided by Trinity Manor

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 83 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Parkinson's Disease
  • Profound & Multiple Learning Disabilities
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Ioana Capatina (Home Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (83)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (83)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Number of floors: 3

Funding & Fees Guide for Trinity Manor

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,300
    • Self-Funded Residential Dementia Care from £1,400
    • Self-Funded Nursing Care from £1,400
    • Self-Funded Nursing Dementia Care from £1,400
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400
    • RESPITE Self-Funded Nursing Care from £1,400
    • RESPITE Self-Funded Nursing Dementia Care from £1,400

  • Fees at Trinity Manor are determined based on a comprehensive assessment of each resident's individual care needs. This personalised approach ensures that the support provided aligns with each resident's requirements, delivering the highest standards of care and comfort. For those considering respite stays, a weekly uplift in fees applies to accommodate the additional services and support offered during shorter-term stays. This structure reflects Trinity Manor's commitment to delivering exceptional care in a comfortable and supportive environment.
  • (these prices are only a guideline, please contact Trinity Manor to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Trinity Manor provides on-site parking facilities for visitors, including designated disabled spaces near the entrance for those requiring them. All parking areas are conveniently located close to the main entrance, ensuring easy access for all guests.


Trinity Manor Reviews (15)

9.7

Trinity Manor has a Review Score of 9.7 (9.701) out of 10, based on 15 reviews in the last 2 years. Over all time Trinity Manor has 15 reviews.

Overall Experience

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Date Published

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Review from Jacqui B (Wife of Resident) published on 24 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trinity Manor is well-appointed and furnished to a high standard. The home offers a Cinema, Bistro, and Salon. The TV lounges, quiet rooms and dining rooms are comfortable and smart. Staff are caring, friendly, and knowledgeable. My husband has found it difficult to accept being in the home due to his
young age, but we are trying to make the best of the situation. One thing that helped recently, was the fact that we were able to book private dining. The dining room is lovely and the staff made the event special for us. We have planned our next date lunch! I would recommend Trinity Manor and we feel lucky to have found it.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you for your kind words about Trinity Manor. We're delighted to hear that you find the home's facilities, including the Cinema, Bistro, and Salon, well-appointed and comfortable. Creating an environment that feels welcoming and supportive is at the heart of what we do. We understand that transitioning to a care home can be challenging, and we admire your efforts to make the best of the situation for your husband. We're so pleased that the private dining experience brought joy and helped create a special memory. Our team is always happy to assist in making such occasions meaningful, and we're thrilled to hear you've already planned your next date lunch! Thank you for recommending Trinity Manor. Your feedback means so much to us, and we're grateful for the opportunity to care for your husband. Please let us know if there is anything further we can do to support you both.


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Review from S G (Daughter of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the high standard of care and support provided to Mum by the wonderful staff at Trinity Manor. The home is spotlessly clean and the food is fantastic. A wide variety of activities are provided to keep the residents entertained and engaged. It is reassuring to know she is
in such good and caring hands. I would not hesitate to recommend Trinity Manor.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for your kind and thoughtful review. We are absolutely delighted to hear that you have been pleased with the care and support your mum has received from the team here at Trinity Manor. It's wonderful to know you value our high standards of cleanliness, the quality of our food, and the variety of activities we provide to keep residents engaged and entertained. Ensuring our residents feel happy, cared for, and well-supported is at the heart of everything we do, so your feedback truly means a great deal to us. Thank you also for your recommendation- it's greatly appreciated. Please don't hesitate to reach out if there is ever anything further we can do for your mum or your family.


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Review from Jayne G (Wife of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The Care Home is clean, tidy and with pleasant furnishings. The staff are friendly and helpful and try to accommodate my husband's needs which are not always easy. My only suggestion would be if he could have more interaction in the form of activities as he does say he is bored! He has always been
a "people person". However, I do feel he is well looked after and seems to get on well with the carers which is a great comfort to me.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for taking the time to share your kind and constructive feedback. We're delighted to hear that you find Trinity Manor clean, comfortable, and well-maintained, and that the friendliness and dedication of our staff provides you with reassurance. It's wonderful to know that your husband feels well cared for and has developed good relationships with his carers. We truly appreciate your suggestion regarding more interactive activities, especially given your husband's sociable nature. Ensuring our residents are engaged and fulfilled is a top priority, and we will look into ways to offer additional opportunities for social interaction and stimulating activities. Your feedback is invaluable in helping us improve, and we will do our best to tailor activities to his interests and preferences. Please don't hesitate to reach out if there is anything further we can do to enhance his experience or provide additional support. We are always here to listen and assist.


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Review from C B (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother chose this home after attending for two respites earlier in the year. She is very happy to be there.
All staff are helpful and welcoming and attend to her needs. The rooms and facilities are to a high standard of furnishings. I am a daughter who is not local and am happy to know my mother
is being well looked after. Visitors are made welcome at any time.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for your lovely review and for sharing your experience of Trinity Manor. We are delighted to hear that your mother has chosen to make our home her permanent residence after her respite stays and that she is happy and comfortable here. It's wonderful to know that you feel reassured knowing your mother is well looked after, especially as you are not local. Our team takes great pride in providing a welcoming and supportive environment for both our residents and their families. Your kind words about our staff, facilities, and open visitor policy mean a great deal to us, and I will make sure to pass your feedback on to the entire team. If there's ever anything we can do to further support you or your mother, please don't hesitate to reach out.


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Review from Debbie O (Daughter of Resident) published on 19 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Trinity Manor Care Home for a year and we have been so pleased with the overall care and facilities. All the staff are so helpful and caring towards my mother. There is now a great entertainment team so my mother now can't say "I'm lonely". She's treated with dignity and kindness.
I can wholeheartedly recommend this 5-star care home.

Reply from Ioana Capatina, Home Manager at Trinity Manor

Thank you so much for your lovely review and for sharing your experience of Trinity Manor Care Home. It means the world to us to hear how pleased you are with the care and facilities we provide for your mother. I'm especially delighted to know that our team's efforts to create a warm and engaging environment have made a positive difference. It's wonderful to hear that the entertainment team has helped to combat any feelings of loneliness and that your mother feels cared for with dignity and kindness. This is exactly the standard of care we strive to achieve every day. Your wholehearted recommendation and 5-star review are truly appreciated by the entire team. Please don't hesitate to reach out if there is ever anything we can do to further support your mother or your family.


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Review from J B (Son of Resident) published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very welcoming care home with excellent facilities and very comfortable rooms. The management and care team work very well together to provide high-quality care in a very pleasant environment. Family and friends of residents are always made to feel very comfortable when visiting. As the son of a resident
who doesn't live close, the home contact is made very easy via telephone. I can call anytime to speak to my mother and get an update on her health.

Reply from Linda Miller, Registered Manager at Trinity Manor

Thank you for your kind feedback. Staff will be pleased to know that you felt their practices and support were good throughout!


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Review from Lois J (Daughter of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to Mom was outstanding and I can't thank them enough. Mom passed away peacefully and throughout her illness they kept her comfortable. Thank you, her passing has left a huge void.

Reply from Rachel Thomas, Admin at Trinity Manor

Thank you for your kind words and recognising all the staff's efforts.


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Review from Guy M (Son of Resident) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 10 weeks in Trinity Manor before he sadly died last week (June 2024). Trinity Manor became our second home and the team in the home were our friends. They could not have been kinder and more supportive. The overall service is amazing, every member of the team genuinely cared about my
dad and his needs and they also made sure we (the family) were okay. The communication was excellent, with all of our questions and enquiries answered as soon as possible in a friendly, polite and efficient manner. The home is relatively new, less than a year old in June 2024, and is purpose built so the facilities are outstanding. Everything is clean and tidy and everyone works in a diligent, neat way. The food is superb, Dad hadn't eaten for a while before he moved in and actually gained some weight in the first few days/weeks as he started to eat more. Special mention and our heartfelt thanks to the staff at reception and all the team. An amazing place!

Reply from Ioana Capatina, Home Manager at Trinity Manor

It was our pleasure to have your dad in our care and meet his lovely family. You and you're sister are part of the Trinity Manor family and always will be. Thank you for the lovely words and will share them with the team.Hope you are well and you are always welcome to come and visit Trinity Manor.


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Review from Rosemary B (Respite Resident) published on 16 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Fairly recently established care home, not yet fully occupied. The staff (each and every) were kind, caring, loving and there for me. Building, furnishings and equipment all to a high standard. Most of my time there I was too weak to take part in activities, but I still received support and encouragement
for my own needs in kindness and sharing. I had no previous experience to compare before.

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Review from Kerry P (Daughter-in-law of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is absolutely outstanding. The staff inclusive of everyone can not do enough to make this experience as warm and comfortable as possible. The home itself is like a five-star hotel. In fact every visitor my mother-in-law has had has said they are moving in. The decor is absolutely beautiful
and everything is so clean. The menu is fantastic and Mum has enjoyed most meals. The manager has gone out of her way to make sure everything is perfect and more. Not just for Mum but also for the whole family.

Reply from Linda Miller, Registered Manager at Trinity Manor

Thank you for such positive comments. This will Inspire the staff more.


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Review from Elizabeth B (Daughter of Resident) published on 20 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 96-year-old mother moved to Morar Trinity Manor in February 2024 following a horrendous experience at another home. The whole experience has been absolutely wonderful. Aesthetically this is a beautiful home and the care and management matches the aesthetic beauty. The manager is exceptional, always
has time for you and you can tell staff have been handpicked for their warm and caring attitudes. The food is of a high standard, my mother is nourished with food, care and warmth from all the lovely staff and I thank them from the bottom of my heart.

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Review from C C (Son of Resident) published on 21 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The facilities are excellent and are all focussed on making the residents' lives happy and more enjoyable more importantly all the staff are caring and loving. Nothing is too much trouble.

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Review from Caroline G (Mother of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, I know for certain my daughter enjoyed her stay at Trinity Manor Stratford, she didn't want to come home and that was good to see although she didn't sleep the first night! But she did sleep the following night. I have now got some sleeping tablets for that from docs but she has asked to go back
and see friends and feels so much better about her staying there too. The staff were wonderful too, hats off to them.

Reply from Linda miller, Registered Manager at Trinity Manor

Thank you for your kind feedback. We look forward to seeing you again.


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Review from Mandy S (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The process of my mother moving in was made so easy with the help of the manager and staff at Trinity Manor. The staff are all so very kind and friendly and have made mum feel at home within a short time.
She was able to have some of her furniture in her room so it felt more like home. It has been
such a weight off my mind seeing her so cared for and responsibility has been taken from me for medication along with many other day-to-day things. The food is excellent and she is eating so well. Nothing is too much trouble.


Whenever I visit I'm always greeted with a smile and cheerful hello from the receptionist. Myself and our family are so happy that mum is happy and settled in her new home and being cared for so well.


Reply from Linda Miller, Registered Manager at Trinity Manor

Thank you for the lovely feedback. It is good to hear that your mother is settling in so well!


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Review from Lorraine G (Friend of Resident) published on 11 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Trinity Manor has a lovely ambience as soon as you set foot inside this luxurious home. You are greeted with smiling faces everywhere you go. The rooms are a lot more spacious than your average care home and my friend also has a balcony which is a real wow factor! The chef prepares a good choice of
nutritious food and caters for all dietary needs. The staff provide a high level of care and compassion too. I would definitely recommend Trinity Manor because it truly is pure luxury. It feels more like living in a very posh hotel with care.

Reply from Linda Miller, Registered Manager at Trinity Manor

Thank you for your feedback, it is good to hear we are achieving the aims of the company.


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Current Review Score: 9.7 (9.701)

Overview of Review Score

The Review Score of 9.7 (9.701) out of 10 for Trinity Manor is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.797 for Trinity Manor is calculated as follows: ( (150 Excellents x 5) + (19 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 177 Ratings = 4.797

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.904 Points relating to the number of positive Reviews for Trinity Manor is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 83 registered maximum number of service users is 16.6. 15 Positive Reviews ÷ 16.6 = 0.904

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 2 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Bed Vacancies

posted 24 Feb 2025

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Awards / Recognitions (1)

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Frequently Asked Questions about Trinity Manor

What types of Care is Trinity Manor registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Trinity Manor provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Trinity Manor have?

There are 83 Single Rooms.

What are the Facilities & Services at Trinity Manor?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Trinity Manor to the centre of Stratford-upon-Avon?

1.1 mile(s) as the crow flies, distance by road may be significantly further.