Claremont Manor Care Home

Grebe Row, Dawlish EX7 0HY
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9.9 21 Reviews
  • Claremont Manor Care Home, Dawlish
Now Open! Claremont Manor, situated in the beautiful seaside town of Dawlish, is a brand-new, purpose-built, luxury care home offering personalised residential, dementia and nursing care.

The stunning interior has been carefully tailored to the needs of individuals and offers spacious and unique modern facilities, some you may not expect from a care home.

There are elegant restaurants in which to enjoy delicious seasonal freshly cooked cuisine. The Hug on a Plate Hospitality programme will ensure everyone will enjoy fine dining and home cooked meals in equal measures.

There is a More… Lifestyle programme that offers a lifetime promise to always put happiness and wellbeing at the heart of everything, supporting people to maintain their hobbies and interests whilst also having the opportunity to try new ones.

Life at Claremont Manor will offer an exciting new chapter, one where you’ll live a fulfilled life, whilst enjoying a true sense of community and belonging.

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Care Provided by Claremont Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Cerebral Palsy
  • COPD/Pulmonary Disease
  • Huntington's Disease
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Carla Bowman (Care Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (6)
    • Single Rooms with ensuite Wet Room (59)
    • Couples/Companion Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Number of floors: 3

Funding & Fees Guide for Claremont Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,600
    • Self-Funded Residential Dementia Care from £1,700
    • Self-Funded Nursing Care from £1,900
    • Self-Funded Nursing Dementia Care from £2,000

  • Prices are subject to an individual care needs assessment and the type of room and services chosen.
  • (these prices are only a guideline, please contact Claremont Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car park with EV charging and disabled parking spaces.


Claremont Manor Care Home Reviews (21)

Total of 21, showing 21-21
9.9

Claremont Manor Care Home has a Review Score of 9.9 (9.935) out of 10, based on 21 reviews in the last 2 years. Over all time Claremont Manor Care Home has 21 reviews.

Overall Experience

  • 20
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Date Published

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Review from John Noel S (Brother of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister suffers from Alzheimer's Disease, she is now 90 years old, a widow, and a retired senior teacher. Over the last few years, she has had short periods of respite care in several other homes as well as one longer period, just before Claremont Manor. My sister was, I think, the first client to
move into Claremont Manor in April and benefitted from the extra, rather special level of care she received.
Claremont Manor is a very impressive home and I cannot imagine being able to find any alternative that provides anything like a similar level of care to that which my sister is receiving. She is incontinent and also gets frequently very confused - trying hard to hold on to her past as well as make sense of the present. She is sometimes quite bossy and assertive but the staff team seems to quite like her. The staff were also quickly aware of the onset of infection and coped well with her reluctance to take medication. She has now fully recovered. Thank you all.

Reply from Katy Ullah, Customer Relations Manager at Claremont Manor Care Home

Thank you so much for the review of our home, it has been lovely to have your sister here since day 1! We are pleased that you are happy with the care that she is receiving and it is always such a pleasure to see you and your family here. Thank you once again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for Claremont Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for Claremont Manor Care Home is calculated as follows: ( (233 Excellents x 5) + (14 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 248 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Claremont Manor Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 21 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Meet the Team (6)

Carla

Carla Bowman

Job Title: Care Home Manager

Joined: 2023

Carla is a registered nurse who started her career in the NHS thus has experience in Cardiology, Intensive Care and Accident and Emergency nursing.


Carla left the NHS to join the private sector, exploring forensic nursing and other independent care providers to include a large independent hospital.


Carla clearly communicates her passion to provide high standards of quality care is always at the forefront of her role. Carla is an experienced Registered Manager and has developed good relationships with CQC inspectors, Safeguarding Teams and Local Authorities, and prides herself on developing an open and transparent culture within her team. Carla evidences her excellent leadership and managements skills in her experience in turning around several CQC rated inadequate services to good.


We are delighted to have Carla as our Care Home Manager.


Julie

Julie Jarvis

Job Title: Deputy Manager (RGN)

Joined: 2025

Julie is a local resident, born and educated in Torquay and completed her nurse training at Torbay Hospital. Her career has taken various paths, predominantly supporting the most vulnerable in society and the older population.


Julie has been a Clincal Development Nurse for another large private care home provider and is a qualified nurse prescriber. She brings a wealth of knowledge and experience and we are so pleased to have her on our team.


Katy

Katy Ullah

Job Title: Customer Relations Manager

Joined: 2024

Hello, I’m Katy Ullah, the Customer Relations Manager at Claremont Manor. I’m delighted to be part of this incredible care home team, that provides outstanding facilities for our community.


I'm here to support you and your family, during what is often a difficult time. Whether you are future planning, or in a crisis, I will try my best to help guide you through the care home journey.


For questions or to schedule a tour, feel free to email me or give me a call.


Eve

Eve Venckute

Job Title: Hospitality Services Manager

Joined: 2023

Eve is an experienced Guest Relations and Hospitality Manager, with an eye for detail. She sets high standards within our home and always has our residents best interests at heart.


Ginny

Ginny B

Job Title: Receptionist

Joined: 2024

When you arrive at Claremont Manor, you are likely to be greeted by our lovely receptionist Ginny.


Ginny is a wonderful member of our team, much loved by residents and their families.


Lottie

Lottie Redfern

Job Title: Lifestyle Co-ordinator

Joined: 2024

Our lovely Lottie is a firm favourite amongst the residents in our home.
She is a huge asset, she takes the time to get to know every resident, what their likes and dislikes are, and always strives to fulfil their requests!


With her bubbly personality, and empathetic nature, we couldn't wish for a better person to be entertaining our residents. She creates a lifestyle program full of meaningful activities, linking in with community groups too.