The care I received was perfect.
A H (Respite Resident)
The home is immaculate, the facilities are incredible, and the staff are very professional
Emily J (Daughter of Resident)
We are so glad we found Bentley Grange and we will be forever grateful to everyone who works there
J G (Daughter of Resident)
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Bentley Grange Care Home has a Review Score of 9.5 (9.467) out of 10, based on 8 reviews in the last 2 years. Over all time Bentley Grange Care Home has 8 reviews.
Review from S K (Wife of Resident) published on 7 April 2025
Submitted via Postal Card •
Report
Reply from Anne Pink, Commercial Business Partner at Bentley Grange Care Home
Thank you so much for taking the time to write this lovely review. The team at Bentley Grange will be delighted to hear your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Wife of Resident) published on 28 March 2025
Submitted via Website •
Report
Reply from Anne Pink, Commercial Business Partner at Bentley Grange Care Home
Thank you for taking the time to write such a lovely review. The team at Bentley Grange will appreciate your kind words and you are both welcome at the home any time.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 6 March 2025
Submitted via Website •
Report
Reply from Anne Pink, Commercial Business Partner at Bentley Grange Care Home
Thank you so much for your kind words in such a lovely review. We were privileged to care for your Dad and your family will always be welcome at Bentley Grange.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Emily J (Daughter of Resident) published on 3 March 2025
Submitted via Website •
Report
Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that hear that the experience has been so positive. We will pass this on to the wider team as I am sure they will appreciate your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A H (Respite Resident) published on 14 January 2025
Submitted via Website •
Report
Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that you enjoyed living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Hannah B (Daughter of Resident) published on 4 October 2024
Submitted via Website •
Report
Reply from Michael Zinaka, Home Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that your mum has settled and enjoys living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Moona K (Daughter-in-law of Resident) published on 4 October 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon T (Son of Resident) published on 23 August 2024
Submitted via Website •
Report
Reply from Michael Zinaka, Home Manager at Bentley Grange Care Home
We really love having your father with us and are so glad to welcome him to our Bentley Grange family. We appreciate these times can be difficult for families and would like to reassure you that our doors are always open to you and your family for any queries or support you may require. Thank you so much for this lovely review, we genuinely look forward to working alongside your family for years to come.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.5 (9.467) out of 10 for Bentley Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bentley Grange Care Home is calculated as follows: ( (92 Excellents x 5) ) ÷ 92 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.467 Points relating to the number of positive Reviews for Bentley Grange Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 8 Positive Reviews ÷ 12 = 0.667
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Deputy Home Manager
Joined: 2024
We are delighted to have Minnie as our Deputy Manager here at Bentley Grange. Minnie joined us as an award-winning Nurse with a wealth of experience in Health and Social Care, including have dedicated over 20 years of service within the NHS.
Her love for our home, coupled with her commitment towards supporting those who live with us, is truly infectious and she is an essential part of our team here at Bentley Grange.
Job Title: Customer Relations Manager
Joined: 2024
Ashley, with 20 years experience in Sales, Marketing and Customer Relationship Management, brings a wealth of expertise to the team.
Always cheerful and positive, his passion for supporting and helping people shines through in everything he does. His enthusiasm is only rivalled by his love of a good morning coffee, making him a valued and energising presence in our workplace!
Job Title: Receptionist
Joined: 2024
Gabby is one of the first faces you see when you come to Bentley Grange. As our friendly receptionist she opens the door for our visitors and is always on hand to offer a hot or cold drink, which she says is always made 'with love'.
She can be found at the reception desk or in the bistro, and is happy to help with whatever the residents or relatives need.
Outside of work, Gabby loves watching and playing football, and also enjoys the Formula One season.
Job Title: Lifestyle Coordinator
Joined: 2024
Our Lifestyle Coordinator, Moona, has a talent for keeping everyone happy and engaged! Her warmth, enthusiasm and dedication to enhancing each person's wellbeing shine through in everything she does.
She takes time to consider individual interests and carefully adapts her planning to make sure that everyone, whether in group activities or 1:1 sessions, feels included and valued.