The care I received was perfect.
A H (Respite Resident)
The home is immaculate, the facilities are incredible, and the staff are very professional
Emily J (Daughter of Resident)
We are so glad we found Bentley Grange and we will be forever grateful to everyone who works there
J G (Daughter of Resident)
Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
Bentley Grange Care Home has a Review Score of 9.1 (9.100) out of 10, based on 6 reviews in the last 2 years. Over all time Bentley Grange Care Home has 6 reviews.
Review from J G (Daughter of Resident) published on 6 March 2025
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Reply from Anne Pink, Commercial Business Partner at Bentley Grange Care Home
Thank you so much for your kind words in such a lovely review. We were privileged to care for your Dad and your family will always be welcome at Bentley Grange.
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Review from Emily J (Daughter of Resident) published on 3 March 2025
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Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that hear that the experience has been so positive. We will pass this on to the wider team as I am sure they will appreciate your kind words.
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Review from A H (Respite Resident) published on 14 January 2025
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Reply from Ashley Ross, Customer Relationship Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that you enjoyed living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.
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Review from Hannah B (Daughter of Resident) published on 4 October 2024
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Reply from Michael Zinaka, Home Manager at Bentley Grange Care Home
Thank you for taking the time to leave such a lovely review of our home, we are glad that your mum has settled and enjoys living with us at Bentley Grange. We will pass this on to the wider team as I am sure they will appreciate your kind words.
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Review from Moona K (Daughter-in-law of Resident) published on 4 October 2024
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Review from Simon T (Son of Resident) published on 23 August 2024
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Reply from Michael Zinaka, Home Manager at Bentley Grange Care Home
We really love having your father with us and are so glad to welcome him to our Bentley Grange family. We appreciate these times can be difficult for families and would like to reassure you that our doors are always open to you and your family for any queries or support you may require. Thank you so much for this lovely review, we genuinely look forward to working alongside your family for years to come.
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The Review Score of 9.1 (9.100) out of 10 for Bentley Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.1 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Bentley Grange Care Home is calculated as follows: ( (69 Excellents x 5) ) ÷ 69 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.1 Points relating to the number of positive Reviews for Bentley Grange Care Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 6 Positive Reviews ÷ 12 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 19 Feb 2025
Vacancies available in all categories of care.
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Job Title: Deputy Home Manager
Joined: 2024
We are delighted to have Minnie as our Deputy Manager here at Bentley Grange. Minnie joins us as an award-winning Nurse with a wealth of experience in Health and Social Care, including have dedicated over 20 years of service within the NHS.
Her love for our home, coupled with her commitment towards supporting those who live with us, is truly infectious and she is an essential part of our team here at Bentley Grange.
Job Title: Customer Relations Manager
Joined: 2024
Ashley, with 20 years experience in Sales, Marketing and Customer Relationship Management, brings a wealth of expertise to the team.
Always cheerful and positive, his passion for supporting and helping people shines through in everything he does. His enthusiasm is only rivalled by his love of a good morning coffee, making him a valued and energising presence in our workplace!
Job Title: Lifestyle Coordinator
Joined: 2024
Our Lifestyle Coordinator, Moona, has a talent for keeping everyone happy and engaged! Her warmth, enthusiasm and dedication to enhancing each person's wellbeing shine through in everything she does.
She takes time to consider individual interests and carefully adapts her planning to make sure that everyone, whether in group activities or 1:1 sessions, feels included and valued.