Marsh Farm Manor Care Home

Coped Hall, Royal Wootton Bassett, Swindon SN4 8ER
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9.7 19 Reviews
  • Marsh Farm Manor Care Home, Swindon
Marsh Farm Manor care home is welcoming new residents for residential and residential dementia care. It is a state-of-the-art, purpose-built care home, for up to 66 older people in a supportive environment, finished to the highest standard and incorporating the latest supportive technology.

Marsh Farm Manor has achieved Veteran Friendly Framework (VFF) accreditation and is proud to be able to provide tailored care for veterans.

Marsh Farm Manor's impressive facilities include all bedrooms with en suite wet room facilities and fitted furniture. The home's facilities include a bar area, cinema room, tea room and garden room to support residents' interests. It is surrounded by private landscaped gardens with outdoor seating areas. The home benefits from a large, safe balcony on the first floor and it is located within a short distance of local amenities.

Their inclusive fees provide peace of mind that there are no hidden charges.

Marsh Farm Manor provides care which is personally tailored to meet the individual needs of residents and enhance their quality of life. The home works with its residents and their loved ones to create detailed care plans. This ensures each individual’s health and care needs are continually met. Marsh Farm Manor's food is cooked freshly on site by the catering team to meet each individual's tastes, preferences and nutritional requirements.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has more than 60 years of experience as a not-for-profit provider of services to older people.

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Care Provided by Marsh Farm Manor Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 66 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Person in charge
  • Marietta Cranfield (Manager)
  • Admission Criteria
    • Please contact Marsh Farm Manor directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (66)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (66)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Marsh Farm Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,402
    • Self-Funded Residential Dementia Care from £1,402
    • RESPITE Self-Funded Residential Care from £1,402
    • RESPITE Self-Funded Residential Dementia Care from £1,402

  • Our Inclusive fees provide peace of mind that we don't have hidden charges. Please discuss our fees with colleagues at Marsh Farm Manor.
  • (these prices are only a guideline, please contact Marsh Farm Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at Marsh Farm Manor.


  • Parking

  • Onsite parking is available, including disabled spaces.


Marsh Farm Manor Care Home Reviews (19)

9.7

Marsh Farm Manor Care Home has a Review Score of 9.7 (9.658) out of 10, based on 19 reviews in the last 2 years. Over all time Marsh Farm Manor Care Home has 19 reviews.

Overall Experience

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Review from M O (Respite Resident) published on 12 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My time at Marsh Farm Care Home has been on the whole excellent. The staff are marvellous. The food is great. Apart from a little weakness in the activities dept, I haven't felt too bored. Sadly though I still miss my home and it does hurt a lot. Because of this, I am making tentative arrangements to
go home and have care from a company of carers and friends. It may not work out but I will give it my best shot. I will miss you all very much, but at the same time, I feel excited about being home and would love you all to visit.
I thank you all for the love and care you have shown me during my time here.

Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased that you rate our overall experience as excellent. We're pleased that you enjoyed your stay with us and we look forward to welcoming you back if you require support in the future. We're always happy for our residents and their loved ones to input into our daily, weekly and monthly activities so there is something everyone enjoys. We aim to provide the best care and support to everyone living at Marsh Farm Manor.


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Review from I O (Resident) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am enjoying my experince joining with other residents in activities. I am looking forward to the warmer weather and going out in the garden. I am very gratful for ht help the carers are giving me.

Reply from Marie Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for taking the time to leave a review. It's been wonderful to have you here with us and we are so pleased that you chose Marsh Farm Manor as your new home. We are thrilled that you rated our staff and care/support excellent. If you have any further feedback, please do let me know so we can ensure all aspects of day-to-day life are satisfactory. Thank you again!


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Review from Paul C (Son of Resident) published on 15 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Most helpful, nothing too much trouble, bend over backwards to help. Spotless, modern very user-friendly. As a visitor, also, most helpful and friendly, nothing too much trouble, would recommend it to anyone. Thank you all for helping my mum get back on her feet so quickly.

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Review from K M (Friend of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

The worst care home I have ever been in was like being in a prison. Unfriendly, unhelpful staff.
I would describe it as a cheap hotel with security guards.
Made to feel very unwelcome. Patients treated like children, unnecessary.

Reply from Marietta Cranfield, Manager at Marsh Farm Manor Care Home

Thank you for taking the time to review Marsh Farm Manor and we are pleased you rate our cleanliness as excellent. Our team aim to provide dignity and friendly high quality care to each of our residents. The safety and well-being of our residents is always our priority, where colleagues support with access to ensure residents are not put at risk and we are aware of who is in our building for health and safety reasons. At busier times, it can take us a little longer to assist visitors. We welcome feedback to continuously improve care at Marsh Farm Manor.


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Review from Pina S (Daughter of Resident) published on 21 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Marsh Farm since June of this year. She has settled in well and the surroundings are always immaculate, clean, and tidy throughout, and no complaints from mum. All the staff are amazing going above and beyond to deal with any queries that I may have and I personally can't recommend this
care home enough. Excellent work to the manager and the team at Marsh Farm.

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Review from J S (Daughter of Resident) published on 22 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day, the home and staff were amazing. Always friendly and willing to help my mum even accommodating my dad (who has dementia also). Thank you all.

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Review from T B (Daughter of Resident) published on 10 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely staff in all areas of the home, from the manager to reception and all care staff. Can't do enough to make sure Mum is safe, well and happy.

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Review from M L (Wife of Resident) published on 26 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Myself and my husband were very happy with the recent stay at Marsh Farm Manor. He was looked after very well and I was able to relax knowing he was safe and well looked after by very helpful staff.

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Review from F S (Friend of Resident) published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Excellent service. Beautiful set up for residents and visitors - very light, airy, warm, comfortable and relaxing. Staff very helpful. My friend is very happy at the home and speaks highly of all the carers.

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Review from P C (Son of Resident) published on 4 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't recommend this care home highly enough, the facility is modern, pristine and immediately kept. The quality of the facility is only outmatched by the staff, professional and genuinely caring, so very pleased to have chosen this care home for my mum.

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Review from Gladys C (Daughter of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was 90 today and the staff were simply marvellous as usual.
They all made the day for us all as a family special.
Always on hand for taking family photos, nothing was too much trouble. Many thanks to all the staff.

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Review from David T (Respite Resident) published on 27 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respite care was for me my salvation towards recovery in a beautiful yet functional building known as Marsh Farm Manor Care Home. The present team of carers have been welded into a very good, supportive body of men and women of all nationalities. They have both time and ability, giving me the environment
that I felt safe in, as my health changed towards returning to normal living. The variety and excellent quality of food, helped by the care of hair, feet, mental health and entertainment all helped me in my early struggle of mental anguish. I return a better man because I entered these portals full of expectation and was not disappointed. Thank you.

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Review from J T (Son of Resident) published on 22 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The lady on reception was very welcoming and helpful on booking in and leaving and checked the facilities for any maintenance work required. I was able to point out that a table just needed a part mending. I was surprised to see a bar but that no fitness facilities were present, such as exercise equipment
or a pool. I was disappointed that there was no bottled water available for lunch or herbal/caffeine-free teas. The lunch was not very appetising and very old style and would benefit from being healthier and more cosmopolitan. However, overall a well thought out and good standard of accommodation and service.

Reply from Marietta Cranfield, Home Manager at Marsh Farm Manor Care Home

Thank you for your feedback it is gratefully received. We are pleased you are happy overall with Marsh Farm Manor. Our homes are purpose built with residents and their needs in mind, we offer a varied exercise and activities schedule which our residents can join in if they choose. These are planned with our residents wishes taken into account. We are more than happy to supply caffeine free/herbal tea options for our residents if these are requested. We do try to avoid bottled water in order to reduce our carbon footprint and to remain aligned with our sustainability goals in our business plan. Water is available 24/07 as our residents request or as needed. The menus are created with our residents input, we hold monthly residents meetings and the upcoming menu items are discussed and decided upon. We offer regular themed nights so our residents can taste something new if they wish. We pride ourselves on offering a good selection of freshly cooked nutritious meals.


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Review from Charles N (Respite Resident) published on 28 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at Marsh Farm Manor Care Home has been perfect and all I can say, it has been absolutely excellent. I would recommend Marsh Farm to any and everybody as a care home, it is perfect.

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Review from Paul C (Son of Resident) published on 30 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred straight from hospital to Marsh Farm Manor, a new care home in the area. Beautifully furnished with all the facilities you could wish for, lovely quality rooms, mum had a pressure sore from the hospital, they ordered a special air-controlled mattress for her the next day. The food
is exceptional, she is now eating three nutritious meals a day after hardly anything in the hospital. The doctor and nurse have already seen her, the staff are amazing from the hardworking manager to all the carers. Can't praise all of them enough, such a relief.

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Review from Viky T (Daughter of Resident) published on 24 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment we entered the premises, we were greeted by a warm and inviting atmosphere. The staff members are not only professional but also display genuine compassion and empathy.
The facilities at Marsh Farm Manor are outstanding. The rooms are spacious and clean and are thoughtfully designed
to create a comfortable and homely environment. The dining experience is exceptional, the communal dining areas provide a lovely opportunity for the residents to socialise and enjoy meals together, creating a sense of community and camaraderie.
One aspect that stands out is the personalized care provided to each resident, the staff take the time to understand the needs and preferences of each person and take care to offer support while fostering a sense of dignity and respect.
I would not hesitate to recommend Marsh Farm Manor to anyone looking for a caring place for their relative.

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Review from P P (Son of Resident) published on 11 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent and caring staff who look after my 97-year-old father in an exemplary fashion. The facilities, room, lounge and dining rooms are outstanding. I know that my father is safe and well-cared for, at all times.

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Review from Janet H (Daughter of Resident) published on 27 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum moved into Marsh Farm in Nov.
Everyone made us very welcome and continue to provide an excellent, caring environment for our mum.
Thank you.

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Review from A W (Daughter of Resident) published on 14 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has just moved into this beautiful care home. The staff have been welcoming to not only Mum but to the whole family, making the transition so much easier for all. The environment is a home-from-home, all aspects considered, comfort, food, activities, etc.
Would highly recommend.

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Current Review Score: 9.7 (9.658)

Overview of Review Score

The Review Score of 9.7 (9.658) out of 10 for Marsh Farm Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.658 for Marsh Farm Manor Care Home is calculated as follows: ( (171 Excellents x 5) + (35 Goods x 4) + (5 Satisfactorys x 3) + (2 Poors x 2) + (6 Very Poors x 1) ) ÷ 219 Ratings = 4.658

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Marsh Farm Manor Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jul 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 03 Mar 2025

We currently have three vacancies for care. Please contact Marsh Farm Manor for further details.


Awards / Recognitions (10)

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Frequently Asked Questions about Marsh Farm Manor Care Home

What types of Care is Marsh Farm Manor Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Marsh Farm Manor Care Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Marsh Farm Manor Care Home have?

There are 66 Single Rooms.

What are the Facilities & Services at Marsh Farm Manor Care Home?

Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Marsh Farm Manor Care Home to the centre of Swindon?

4.6 mile(s) as the crow flies, distance by road may be significantly further.