Cambridge Grove Care Home

Cambridge Road, Fulbourn, Cambridge CB21 5ED
Submit a Review
9.9 63 Reviews
  • Cambridge Grove Care Home, Cambridge
Cambridge Grove is a newly and purpose built care home just outside central Cambridge! Book your tour today, and find out more about their exclusive offer for new residents.

Situated in the heart of Cambridgeshire, this state-of-the-art care home features bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious suites which benefit from a contemporary lounge diner and private patio with spectacular views across the grounds.

Cambridge Grove also benefits from a deluxe cinema, an elegant café, a private dining suite and a well-stocked bar where residents can enjoy their favourite tipple, as well as a wellbeing and beauty salon which offers a range of luxurious, pampering treatments for residents to enjoy.

But aside from the unrivalled environment, what really sets Cambridge Grove apart is the award-winning approach to care you’ll find within this luxury care home.

Within Cambridge Grove you will find the Homemakers – carers and companions who are committed to making each day, and each everyday experience, meaningful and special for residents. The award-winning Homemakers seamlessly combine the roles of a devoted carer, diligent housekeeper and trusted companion, and in 2022 Hamberley Care Homes were named Residential Care Provider of the Year in recognition of their ground-breaking approach.

The experienced team are dedicated to ensuring that residents live the life they choose, whether that’s organising a special event in the private dining suite, exploring the community, or sitting down to watch a classic film in comfort in the cinema, Cambridge Grove will be a wonderful place to call home.

If you’d like to find out more about life at this luxury care home, and see the luxurious facilities Cambridge Grove has to offer, then please do contact the team to book your tour today.

Show Cambridge Grove Care Home on the Map

Care Provided by Cambridge Grove Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rex Pudol (Home Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Cambridge Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,850
  • (these prices are only a guideline, please contact Cambridge Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • You are welcome to visit the home anytime.


  • Parking

  • Plenty of parking available.


Cambridge Grove Care Home Reviews (63)

Total of 63, showing 21-40
9.9

Cambridge Grove Care Home has a Review Score of 9.9 (9.874) out of 10, based on 63 reviews in the last 2 years. Over all time Cambridge Grove Care Home has 63 reviews.

Overall Experience

  • 61
  • 2
  • 0
  • 0
  • 0

Date Published

63
24
63
63
0

Review from H S (Resident) assisted by family/friend published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and excellent staff who are always happy in their work. Nothing is too much trouble.
I have enjoyed the singing, which has been brilliant and particularly the exercise man too.
Unfortunately, I have found some of the food to be cold at times (chips and jacket potato), the grounds
and setting are really nice and its good to see the rabbits and squirrels etc.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for taking the time to share your feedback! We're so pleased to hear that you've enjoyed the care provided by our team and that the activities, especially the singing and exercises, have been a highlight for you. We're also glad that you appreciate the beautiful surroundings and wildlife. We apologise that some of the meals haven't always been served at the right temperature - thank you for bringing this to our attention. We'll ensure this is addressed so that every meal is as enjoyable as possible. Your comments help us to improve, and we truly appreciate your kind words.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane G (Resident) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very happy here. The staff are so kind and helpful. I only have to ask and they help immediately.
Best wishes and love to all.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you for your lovely review, Jane. You are a wonderful member of our family and we are glad to be able to help you, when you need it.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Daughter of Resident) published on 27 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cambridge Grove is a welcoming and friendly home much appreciated after my dad's stay in hospital. He looks like a different man. He is treated with kindness and respect and always looks clean and well cared for. His room is lovely, overlooking the landscaped garden.
He is happy and so are we.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you so much for your review. We love having Dad live with us - his personality is wonderful and the stories he tells us are incredibly interesting and heart warming too. We look forward to seeing you again, soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from I M (Friend of Resident) published on 27 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very professional, personable and caring. Feels welcome and looked after.

Reply from Amy Milburn, Home Ambassador at Cambridge Grove Care Home

Thank you very much for your review. We are delighted to hear that you feel welcome when visiting our home. We look forward to seeing you again soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Brother-in-law of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It starts with the design and architecture - Its generous corridors and well-appointed rooms generate a calm and welcoming atmosphere. Then of course the staff - they are friendly, engaged and nothing is too much trouble. Their individual personalities shine through. Then there is the helpfulness of
management that goes above and beyond the well-appointed environment. Without slavish budgetary considered.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

We are delighted to hear how happy you are with our home, thank you for your feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C D (Relative of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Upon visiting our relative I was very impressed by the standard of the home. The staff were lovely, friendly, helpful and caring.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for your feedback on our home we look forward to welcoming you to our home soon.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C S (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I simply cannot fault the management and wonderful caring staff of this care home. The only minor issues are as follows.
1. My mum hasn't liked some of the food, though she now believes that a new chef has started this weekend, who has been a big improvement.
2. I think on the food front more fruit
should be offered.
3. Two of the handless on Mum's cupboard and drawers are loose on one side and have been hanging down, which I have pressed back on, I will check again later today. I stress these are minor issues only!

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for your review and for your feedback about the food and for bringing up the maintenance issue. We are always striving to improve our services.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Subhra P (Friend of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely place, great staff.

Reply from Rex Pudol, Registered Home Manager at Cambridge Grove Care Home

Thank you for your excellent review. We love to maintain a clean and organized work environment. Thank you for your feedback regarding our staff. We work tirelessly in training our staff members to make sure they are confident and competent to perform what is expected of them. We believe it's the staff who make our home outstanding.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B A (Friend of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I took my friend there for a daycare service and wow. That place is so beautiful and amazing. I cannot believe a person can go there for a coffee and pastry and for free. The staff was so nice and friendly.
Never knew there was such a place.

Reply from Rex Pudol, Registered Home Manager at Cambridge Grove Care Home

Thank you for taking the time to review our lovely home. We strive to maintain a cosy and welcoming atmosphere for our guests, residents and their families.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean E (Respite Resident) assisted by family/friend published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay was only for two weeks. Everyone was caring and respectful. Once I went home, my husband stayed for 8 weeks, which I felt happy to leave him. The food was very little choice, as I am a vegetarian, which could have been a lot better. My husband had the soup every day. My husband is being kept
nice and clean and seems happy!

Reply from Rex Pudol, Registered Home Manager at Cambridge Grove Care Home

Thank you for your review. It is a pleasure to have you here at Cambridge Grove. You are always welcome to visit us again and enjoy a coffee and pastry. Thank you for your feedback about the food. We are always striving to improve our services.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michael F (Respite Resident) published on 11 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Apart from visiting friends in two other care homes, the Cambridge Grove is far superior in every aspect. Spacious accommodation, well kept gardens with level and firm footpaths and many seating areas.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for your review. We love to maintain a clean and organized work environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P E (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, warm, cozy home. The staff are so helpful. Nothing is too much trouble.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for taking the time to review our care home. We strive to maintain a cosy and welcoming atmosphere for our residents, guests and staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Hayley S (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friends were looked after very well. My friend was in after a knee operation to give her rest. The staff were very kind and respectful. Family and friends were also made to feel very welcome. The food was very hit-and-miss, not always the best. The entertainment was excellent, something for everyone.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for your review. It is a pleasure to serve you. We are glad that you enjoyed our entertainment. You are always welcome to visit us again and enjoy a coffee and pastry. Thank you for your feedback about the food. We are always striving to improve our services.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole H (Friend of Resident) published on 9 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly, everywhere looks clean and tidy, and nothing is too much trouble.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for your review. We love to maintain a clean and organised work environment.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S N (Sister-in-law of Resident) published on 3 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased and happy that we chose Cambridge Grove as my sister-in-law's home. She has been here for six weeks and has settled in very well. The staff are very kind and caring, very supportive. I am very impressed with all of the activities each day. The home is very comfortable with plenty of
lovely sitting rooms and nicely furnished. I had lunch with my sister-in-law today and enjoyed the food, very nicely prepared and very tasty. Safety and security are very important at the home.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for taking the time to share your feedback. We are delighted to hear how happy you are with our home and everything we have to offer.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Daughter of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care received by my family has been exceptional. The staff are friendly and attentive and couldn't do more. The family and myself always feel very welcome and included. The whole atmosphere is so gentle and homely. I have no concerns that my family is not cared for and happy.
You do a wonderful
job.

Reply from Rex Pudol, General Manager at Cambridge Grove Care Home

Thank you so much for your wonderful review. We pride ourselves on delivering exceptional care and support and I will share with the team how happy you are with everything.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marian B (Friend of Resident) published on 2 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit a friend and I find the Grove very good.
Very pleasant staff, good facilities, etc.

Reply from Rex Pudol, General Manager at Cambridge Grove Care Home

Thank you for your lovely review, I am delighted to hear you had a lovely visit and enjoyed our facilities.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from H S (Day Care) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fabulous place, I came to visit a resident. From entering the home, what a wonderful welcome, the atmosphere was so welcoming. The staff was so fantastic, and the bistro and views of the garden were so beautiful. I would highly recommend this place, I was shocked that they have private physio
and even for people not at home.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for your lovely review, we are delighted to hear how happy you are with our home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lance K (Son of Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad have been with the Cambridge Grove team for nearly four months, but sadly our mum passed whilst being with them; her wishes were to have her last few days in the home as they were like her extended family! The care and compassion the whole team gave my mum in her last days and hours,
along with the attention to all our family members whilst visiting, will stay with me forever! Class personified in every little detail, and a huge thank you for everything they did for our mum, and whilst dad is still living there with Alzheimer's, as we know as a family he will be royally looked after. A massive thank you for your tenderness and support from all of our family. Couldn't have wished for any more - a first-class team of professionals who care about their jobs, and I would recommend this care home to anyone.

Reply from Rex Pudol, General Manager at Cambridge Grove Care Home

Thank you for your kind words, we pride ourselves on delivering the very best care and support and are privileged that we were able to support your mum here at Cambridge and that we can continue to look after your father.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from W L (Friend of Resident) published on 23 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was a pleasure to visit my friend in her new home. A lovely home - beautifully appointed. I've had a very good lunch, thank you.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for taking the time to provide your review. We value your input and appreciate your patronage. We look forward to welcoming you back to our bistro or having you join us for one of our activities in the future.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Cambridge Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Cambridge Grove Care Home is calculated as follows: ( (662 Excellents x 5) + (76 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 747 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cambridge Grove Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (3)

Rex

Rex Pudol

Job Title: Registered Care Home Manager

Joined: 2023

Rex Pudol is the Home Manager at Cambridge Grove Care Home, bringing over a decade of experience in the healthcare sector. He is proud to lead and commission one of Hamberley’s newest homes, creating an environment that promotes exceptional care and a true sense of community for residents and their families. Before stepping into his managerial role, Rex worked as a Senior Nurse at St Thomas’ Hospital in London, where he gained his qualifications as a Registered General Nurse. During his time there, he developed a wide range of clinical and leadership skills that have been instrumental in his success as a care home manager. Rex is deeply passionate about delivering person-centred care, empowering his team, and ensuring residents can live fulfilling and dignified lives. Known for his approachable and compassionate nature, he strives to build meaningful relationships with residents, their families and his team.


"Throughout my career in care and nursing, I’ve had the privilege of sharing countless memorable moments with the residents I've had the pleasure of working with. I am dedicated, hardworking, and passionate about delivering the highest standard of care to all our residents. I look forward to meeting you and welcoming you to Cambridge Grove."


Tamara

Tamara

Job Title: Hotel Services Manager

Joined: 2023

Hi to you all! My name is Tamara and I am honoured to be Hotel Services Manager for Cambridge Groove Care Home. My professional background is in customer services, Product and Business Management and Administrator in the Care sector.


I would describe myself as a hard-working person who can face challenges with courage and dedication. Passionate about my work, and acting always in a professional manner, I treasure each one of the achievements of my team.


Besides my work, I love cooking for my family and friends, being surrounded by good music and nice people, travelling and discovering new places.


Joining Cambridge Grove was a dream come true, an astonishing place with a committed team where we can provide outstanding services for our residents.


Amy

Amy Milburn

Job Title: Home Ambassador

Joined: 2023

Amy is the Home Ambassador at Cambridge Grove Care Home, bringing enthusiasm and a passion for creating a vibrant and fulfilling environment for residents. Originally trained as a teacher, Amy spent many years working in schools before transitioning to the care sector in 2020 as a Lifestyle Coordinator. She thrives on ensuring residents enjoy a happy and engaging experience, from making new friends to rediscovering old hobbies and exploring new interests.


"Throughout my career, I have supported many families in transitioning their loved ones into our care home, providing empathy and guidance every step of the way. I take pride in being a trusted source of comfort during this important life transition, ensuring residents and their families feel welcomed and secure.


I also enjoy meeting new people and hearing the incredible stories our residents share—there’s always so much to learn from them!"