Cambridge Grove Care Home

Cambridge Road, Fulbourn, Cambridge CB21 5ED
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9.9 63 Reviews
  • Cambridge Grove Care Home, Cambridge
Cambridge Grove is a newly and purpose built care home just outside central Cambridge! Book your tour today, and find out more about their exclusive offer for new residents.

Situated in the heart of Cambridgeshire, this state-of-the-art care home features bright and spacious en-suite bedrooms, decorated in a range of themes for comfortable and stylish living, and a number of luxurious suites which benefit from a contemporary lounge diner and private patio with spectacular views across the grounds.

Cambridge Grove also benefits from a deluxe cinema, an elegant café, a private dining suite and a well-stocked bar where residents can enjoy their favourite tipple, as well as a wellbeing and beauty salon which offers a range of luxurious, pampering treatments for residents to enjoy.

But aside from the unrivalled environment, what really sets Cambridge Grove apart is the award-winning approach to care you’ll find within this luxury care home.

Within Cambridge Grove you will find the Homemakers – carers and companions who are committed to making each day, and each everyday experience, meaningful and special for residents. The award-winning Homemakers seamlessly combine the roles of a devoted carer, diligent housekeeper and trusted companion, and in 2022 Hamberley Care Homes were named Residential Care Provider of the Year in recognition of their ground-breaking approach.

The experienced team are dedicated to ensuring that residents live the life they choose, whether that’s organising a special event in the private dining suite, exploring the community, or sitting down to watch a classic film in comfort in the cinema, Cambridge Grove will be a wonderful place to call home.

If you’d like to find out more about life at this luxury care home, and see the luxurious facilities Cambridge Grove has to offer, then please do contact the team to book your tour today.

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Care Provided by Cambridge Grove Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 72 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Rex Pudol (Home Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 65+
  • Room Information
    • Single Rooms (72)
    • Single Rooms with ensuite Wet Room (72)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 3

Funding & Fees Guide for Cambridge Grove Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,595
    • Self-Funded Residential Dementia Care from £1,850
  • (these prices are only a guideline, please contact Cambridge Grove Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • You are welcome to visit the home anytime.


  • Parking

  • Plenty of parking available.


Cambridge Grove Care Home Reviews (63)

Total of 63, showing 41-60
9.9

Cambridge Grove Care Home has a Review Score of 9.9 (9.874) out of 10, based on 63 reviews in the last 2 years. Over all time Cambridge Grove Care Home has 63 reviews.

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Review from Ann R (Wife of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The difference in my husband since he came here is amazing, definitely the best environment for him to be in caring and engaging in activities. Love the staff and everything that comes with the home. People are very sincere, what a wonderful place to be.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for your review. We are delighted to have him and have observed a marked improvement since he joined us, which warms our hearts.


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Review from V P (Friend of Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cambridge Grove was very welcoming and had a lovely atmosphere as soon as you walked through the door. The level of care towards the patient we brought home was excellent.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you very much for your kind words. We are committed to maintaining such an atmosphere and the high level of care is our highest priority, as excellence is our goal.


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Review from L J (Respite Resident) published on 20 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Got here at 10:00 AM and had a very warm welcome and met the staff of the day, was shown my room. Lunch at 12:30 was a great meal. The staff was very friendly and very helpful. 14 days on wards and would like to say staff have been wonderful and looked after all needs. A great team. Thanks to you all.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for your positive feedback. We were pleased to have you for the entire two weeks. We look forward to your return and would like to remind you that you are always welcome.


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Review from J L (Resident) assisted by family/friend published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The Cambridge Gove Care Home is a delightful place built with care in mind. The atmosphere is very peaceful. The staff looking after me were very friendly and helpful at all times. The staff have worked tirelessly to address my complex dietary needs.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

We appreciate the time you have taken to conduct a review. The well-being of our residents is our utmost priority. Your dietary requirements were not overly complex and it was a pleasure to accommodate them in order to provide you with the freshest and most palatable food options.


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Review from Pauline C (Friend of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice room. Homely.
Staff wonderful and very welcoming.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for taking the time to provide a review. We strive to create a welcoming and comfortable environment for our guests, and we are pleased to hear that you felt at home during your stay. We would be delighted to have you visit us again, whether it be for a coffee and pastry during one of our entertainment afternoons or for any other reason.


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Review from R S (Respite Resident) assisted by family/friend published on 23 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My overall experience for my first stay ever at a residential care home Cambridge Grove was very positive.
In my opinion, some of the caring staff needed to gain more experience in handling stroke patients nevertheless, they did excellent work on my needs.

Reply from Delton Prins, Lead Homemaker at Cambridge Grove Care Home

Thank you for your feedback. Our staff undergoes continuous training to ensure we consistently deliver the highest standard of care for all our resident's needs.


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Review from J C (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been very happy at Cambridge Grove. She has nothing but praise for all the staff, she enjoys. The many and varied activities and she loves the fantastic food!
We were not sure whether she would take to a care home environment but she has been very settled from the start and says she is happy
to stay forever. We can't thank the staff enough.

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you for your wonderful feedback. We are thrilled to hear that your mum is happy at Cambridge Grove and enjoying the many activities and fantastic food. It's heartening to know she has felt settled from the start and wishes to stay long-term. Your kind words and appreciation mean a great deal to our dedicated staff. Warm regards, The Cambridge Grove Team.


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Review from J T (Daughter of Resident) published on 16 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The fabulous Cambridge Grove staff have been kind, caring, and friendly helping Mum to settle into her new home.

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you for your kind words. We're so glad to hear your mum is settling in well and that our staff's care and friendliness have made a difference. Warm regards, The Cambridge Grove Team.


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Review from P A (Wife of Resident) published on 15 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am delighted to have found Cambridge Grove. It could not be better. The attractive, well-designed home and gardens provide a sense of calm throughout. Above all, the management and staff are outstanding. Against all the odds, they have made my husband's respite stay enjoyable and rewarding. Knowing
that he is in such capable hands has greatly improved my own health and mental well-being. My grateful thanks to all of you at Cambridge Grove.

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you so much for your kind words. We are thrilled to hear that you and your husband had such a positive experience at Cambridge Grove. Our team works hard to create a calm and welcoming environment, and we are delighted that it made a difference for both of you. Your appreciation means a lot to us, and we will continue to strive for excellence in our care. Warm regards, The Cambridge Grove Team.


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Review from L S (Granddaughter of Resident) published on 12 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had nothing but an excellent experience since my grandmother's stay began at Cambridge Grovel. We are always made to feel very welcome on arrival and the staff are always willing to go above and beyond for my Grandmother as well as any needs/requests we may have. I am confident she is in the
safest hands and very much enjoys the daily activities and socialising with other residents. I couldn't recommend Cambridge Grove and its wonderful staff enough and look forward to seeing it expand even more.

Reply from Rex Pudol, Home Manager at Cambridge Grove Care Home

Thank you for your wonderful review. We pride ourselves on delivering exceptional care and support and it is wonderful to have this recognised. I will share your feedback with the team.


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Review from Mike E (Respite Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think Cambridge Grove is a superb facility, creating the standard of a first-class hotel with the benefits of good medical care.
The staff are attentive and amazingly anxious to please and generate a wonderfully, friendly and homely feeling.
In total, this is an excellent operation deserving of
every success, much to the credit of management.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you for such positive feedback; it was a pleasure having you stay here with us at Cambridge Grove, it brings the team great joy knowing we fulfilled your stay in all aspects. Again, thank you very much for your feedback; it is always appreciated, and we hope to see you again in the future.


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Review from Richard K (Son of Resident) published on 19 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents are living in Cambridge Grove. I have been very impressed with both the care and the facilities. Nothing is too much trouble, and there is clearly a focus on "person-centred care". This may be a corporately run care home, but the staff have ensured that it has a homely feel. I have
absolutely no hesitation in recommending Cambridge Grove, whatever someone's care needs may be.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you for leaving such a delightful review; it is always a pleasure to hear such lovely feedback regarding the home as a whole and the wonderful staff that comes along with it.


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Review from Jane F (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful care home. As a family, we are delighted with how our mother is being cared for. Staff are so helpful, the food is outstanding. Very high standards.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you for your wonderful review. We as a team are very pleased to receive such positive feedback, and we are delighted to know we are providing such high-standard facilities and care with such a hard-working team. Again, I would like to say thank you very much; it's always appreciated.


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Review from N C (Son of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brought Mum in for four weeks respite. Very friendly staff. Alwats willing to help. As only a short period, haven't been able to fairly experience all aspects of care. But the food is all very nice. The home is new, well laid out, nice rooms and all very clean.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you so much for sharing your experience with us; your acknowledgement of our teamwork is truly appreciated. I will be sure to pass on the wonderful feedback to our team. We would be more than delighted to welcome you back to experience more here at Cambridge Grove in the future.


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Review from Elizabeth J (Daughter of Resident) published on 18 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The family are very happy with all aspects of the home.
Lovely gardens.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you for taking the time to leave such a lovely review. We, as a team, are delighted to hear that you are enjoying the facilities and the beautiful scenery.


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Review from Keith B (Son of Resident) published on 31 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum took the big decision to go into care after a fall, made her realise that independent living was too much. Having contacted a number of care homes, Cambridge Give was the only home to actually reply. They were very prompt and exceptionally helpful in answering all our questions and a chance to
look around the home was swiftly arranged. The process of moving in was swift and easy, and all the staff have been so nice, helping Mum to settle in. The home is more like a hotel than a care home, providing great food, smart accommodation and many activities laid on for the residents. I can't fault the level of care Mum receives, her every need is being cared for. A high thank you to everyone at Cambridge Grove - you are real stars.

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you for your wonderful review. We're delighted to hear that your mum's transition to Cambridge Grove was smooth and that she feels well cared for. Our team works hard to create a welcoming and supportive environment and it's heartening to know that our efforts have made a difference for your family. I will pass your kind words on to our team!


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Review from P C (Daughter of Resident) published on 23 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law moved into the Cambridge Grove in March, and is settling in very well. Her care has been excellent. Any problems have been addressed well and we feel that we have the opportunity for open and supportive discussions regarding her care. The food is excellent, we have joined her for a
few meals, each one tasty and using fresh ingredients.
The home is new and everything looks beautiful, including the gardens and surrounding park area. We are enjoying visiting and sitting in the gardens together to have coffee when the weather is so good and we also know that she is given the chance of being outside regularly accompanied by homemakers.
The staff are cheerful and friendly to both us and mother-in-law and we feel secure in the knowledge that she is being very well looked after at all times.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you very much for taking the time to write us a review. What a wonderful review it is! We are thrilled to hear that your loved one is thriving and receiving exceptional care from our team here at Cambridge Grove Care Home. I will pass on your kind words to the team!


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Review from D C (Resident) published on 21 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had two weeks of "respite" at the Grove and I have been very impressed with the care and kindness given to me by all the staff. My overwhelming impression is of a happy and friendly team all working together (I emphasise together!) to make residents as comfortable as possible, and I appreciate
all they have done for me. I would have no hesitation in rec recommending the Grove to my friends.

Reply from Rex Pudol at Cambridge Grove Care Home

Thank you so much for taking the time to write us a review. Your happiness and well-being are our top priorities, and knowing that you enjoyed your stay brings us great joy. I will pass on your kind words to the team here at Cambridge Grove Care Home!


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Review from Diana N (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My elderly mum could not be made more comfortable! Her small suite is clean and well laid out and she has been able to bring her treasured possessions and small furniture with her to make it her real home. All of the décor is brand new, so this helps to make it feel fresh.
The staff is friendly, sensitive,
kind, and caring. They do a great job. They welcome family and friends to visit.
Staff always act in the client's best interests at the centre.
The food is varied, delicious, and freshly cooked. Residents can choose to eat in the airy, light dining room, or take it in their rooms, just as they wish.
Activities are provided, which residents can join in with. In particular, my mum enjoys group singing. The range of activities means that there may be something to please most residents.
The gardens are accessible and staff happily take clients outside when it pleases.
This could not be a better place for assisted living. A good choice! We are grateful Mum is there!

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you for taking the time to share your experience with us! We're delighted to hear that your mum feels at home and well cared for in our home. Our dedicated staff strives to create a warm and welcoming environment where residents can enjoy a high standard of care and quality of life. We're thrilled that your mum can personalise her space with treasured possessions and that she finds the activities and dining options enjoyable. It's our privilege to serve your family, and we're grateful for the opportunity to provide the best possible care for your mum. Thank you for choosing us.


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Review from D C (Son of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were lucky enough to come across the Cambridge Grove care home in January 2024 after it had just opened. When I went around, I could already see the potential. The staff were friendly and engaged and the quality of the accommodation was first class. Since my mother moved in in February 2024, the
care and attention that she has received have been excellent. Every new place has its teething troubles, but these have been minor and the management of the home has been on top of things at every single stage. The staff are kind and considerate and keep myself and my sister updated on a regular basis. If there are any problems we know about them immediately. I cannot recommend this home highly enough.

Reply from Jacqueline Brown, Regional Community Relations Lead at Cambridge Grove Care Home

Thank you so much for taking the time to share your experience with us. It is our utmost priority to provide a warm and welcoming environment where residents feel valued and cared for, so we are delighted that you have found our staff to be attentive and compassionate. We strive to create a smooth and seamless transition for all our residents, and we're pleased to know that any teething troubles you encountered were minor and swiftly addressed by our management team. Your acknowledgement of our team's responsiveness and effectiveness at every stage is truly appreciated.


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Current Review Score: 9.9 (9.874)

Overview of Review Score

The Review Score of 9.9 (9.874) out of 10 for Cambridge Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 63 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 63 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Cambridge Grove Care Home is calculated as follows: ( (662 Excellents x 5) + (76 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 747 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cambridge Grove Care Home is based on 63 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 72 registered maximum number of service users is 14.4, which has been reached with 63 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (4)

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Meet the Team (3)

Rex

Rex Pudol

Job Title: Registered Care Home Manager

Joined: 2023

Rex Pudol is the Home Manager at Cambridge Grove Care Home, bringing over a decade of experience in the healthcare sector. He is proud to lead and commission one of Hamberley’s newest homes, creating an environment that promotes exceptional care and a true sense of community for residents and their families. Before stepping into his managerial role, Rex worked as a Senior Nurse at St Thomas’ Hospital in London, where he gained his qualifications as a Registered General Nurse. During his time there, he developed a wide range of clinical and leadership skills that have been instrumental in his success as a care home manager. Rex is deeply passionate about delivering person-centred care, empowering his team, and ensuring residents can live fulfilling and dignified lives. Known for his approachable and compassionate nature, he strives to build meaningful relationships with residents, their families and his team.


"Throughout my career in care and nursing, I’ve had the privilege of sharing countless memorable moments with the residents I've had the pleasure of working with. I am dedicated, hardworking, and passionate about delivering the highest standard of care to all our residents. I look forward to meeting you and welcoming you to Cambridge Grove."


Tamara

Tamara

Job Title: Hotel Services Manager

Joined: 2023

Hi to you all! My name is Tamara and I am honoured to be Hotel Services Manager for Cambridge Groove Care Home. My professional background is in customer services, Product and Business Management and Administrator in the Care sector.


I would describe myself as a hard-working person who can face challenges with courage and dedication. Passionate about my work, and acting always in a professional manner, I treasure each one of the achievements of my team.


Besides my work, I love cooking for my family and friends, being surrounded by good music and nice people, travelling and discovering new places.


Joining Cambridge Grove was a dream come true, an astonishing place with a committed team where we can provide outstanding services for our residents.


Amy

Amy Milburn

Job Title: Home Ambassador

Joined: 2023

Amy is the Home Ambassador at Cambridge Grove Care Home, bringing enthusiasm and a passion for creating a vibrant and fulfilling environment for residents. Originally trained as a teacher, Amy spent many years working in schools before transitioning to the care sector in 2020 as a Lifestyle Coordinator. She thrives on ensuring residents enjoy a happy and engaging experience, from making new friends to rediscovering old hobbies and exploring new interests.


"Throughout my career, I have supported many families in transitioning their loved ones into our care home, providing empathy and guidance every step of the way. I take pride in being a trusted source of comfort during this important life transition, ensuring residents and their families feel welcomed and secure.


I also enjoy meeting new people and hearing the incredible stories our residents share—there’s always so much to learn from them!"