Visiting is at any time, however, the home do ask that visitors avoid mealtimes. This enables staff to focus on a high standard of meal delivery
The car park is available for visitors directly in front of the home
The Fitzwilliam Care Centre has a Review Score of 10 (10.000) out of 10, based on 13 reviews in the last 2 years. Over all time The Fitzwilliam Care Centre has 13 reviews.
Review from E C (Wife of Resident) published on 3 July 2024
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Review from Sean S (Respite Resident) published on 20 March 2024
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Review from Cathy J (Niece of Resident) published on 7 March 2024
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you so much for your kind words and it is such a pleasure to care for your uncle.
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Review from P C (Daughter of Resident) published on 19 December 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for the lovely review, we love looking after your Mum. Reviews like this remind us that we are doing it right.
Kind regards.
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Review from Graham C (Son of Resident) published on 19 December 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for this wonderful review. Our staff are Amazing, we are very proud of them. Your relative is a pleasure to care for too.
Kind regards.
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Review from Melissa H (Daughter of Resident) published on 19 December 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you so much for this lovely review. We like to treat everyone as family, and of course, family care for each other.
Your relative is a pleasure to care for, such fun and a wonderful character. Thank you for choosing Fitzwilliam Care Centre.
Kind regards
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Review from Tina W (Daughter of Resident) published on 10 November 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you so much for your lovely comments. It was a pleasure to look after Mum; she is a treat.
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Review from H D (Daughter of Resident) published on 6 November 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you so much for your lovely comments, Mum was a pleasure to care for.
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Review from B G (Resident) published on 18 October 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for the lovely comments; we love having you with us. More gardening will be arranged as the weather warms up.
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Review from Karen W (Daughter of Resident) published on 29 September 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for your lovely comments; we certainly look forward to Thursdays when Dad visits.
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Review from Nicola W (Daughter of Resident) published on 29 September 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for these lovely comments, we are pleased to be there for you and your family.
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Review from Pamela C (Daughter of Resident) published on 6 September 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you so much for your kind words; it is an absolute pleasure to have been able to accept your Mum to our new home as our first client. I will pass on your lovely comments to the team.
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Review from Bernadette T (Mother of Resident) published on 4 September 2023
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Reply from Caron Davis, Area Manager at The Fitzwilliam Care Centre
Thank you for your lovely comments and we are really pleased that you were all happy with the care provided to your son. We can not wait for your son to return in the very near future.
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The Review Score of 10 (10.000) out of 10 for The Fitzwilliam Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Fitzwilliam Care Centre is calculated as follows: ( (154 Excellents x 5) ) ÷ 154 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Fitzwilliam Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 62 registered maximum number of service users is 12.4, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Deputy Manager
Joined: 2023
I am relatively new to the care industry but have worked in management positions for the last nine years, gaining strengths and experience to assist me in this new chapter of my career here at The Fitzwilliam Care Centre.
I dedicate my time to supporting the home manager, and all our staff, as well as helping to provide the best quality of care to every individual that chooses to call The Fitzwilliam Care Centre home.
Away from work I enjoy spending quality time with my husband and two children, and the occasional girls night out.