Bluebell View Care Home has a Review Score of 9.7 (9.659) out of 10, based on 13 reviews in the last 2 years. Over all time Bluebell View Care Home has 13 reviews.
Review from P K (Resident) published on 31 January 2025
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Review from Anne H (Respite Resident) assisted by family/friend published on 31 January 2025
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Review from Helen H (Daughter-in-law of Resident) published on 31 January 2025
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Review from Jill T (Daughter-in-law of Resident) published on 21 January 2025
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Review from Jayne D (Daughter of Resident) published on 21 January 2025
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Review from A K (Resident) published on 15 January 2025
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Review from S M (Respite Resident) published on 15 January 2025
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Review from Ann P (Daughter of Resident) published on 5 November 2024
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Review from Mollie M (Resident) assisted by family/friend published on 22 October 2024
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Reply from Michelle Middleton Price, Home manager at Bluebell View Care Home
Thank you for your lovely review, we hope to see you soon, at our events.
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Review from Edward D (Respite Resident) published on 14 October 2024
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Review from Rosemarie P (Daughter of Resident) published on 10 October 2024
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Review from Joyce S (Resident) assisted by family/friend published on 16 August 2024
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Review from Nona M (Respite Resident) published on 31 July 2024
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The Review Score of 9.7 (9.659) out of 10 for Bluebell View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.846 for Bluebell View Care Home is calculated as follows: ( (132 Excellents x 5) + (24 Goods x 4) ) ÷ 156 Ratings = 4.846
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.813 Points relating to the number of positive Reviews for Bluebell View Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16. 13 Positive Reviews ÷ 16 = 0.813
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Introducing Michelle Middleton Price
Home Manager at Bluebell View, Oswestry
What does ‘kindness’ mean to you?
“You care from your heart and hope that you have cared for Residents in the same way that you would like your loved ones to be cared for. Care to me, means going that extra mile and ensuring that all needs are supported.”
As a Registered Nurse, Michelle has gained a wealth of experience in providing care and nursing support to elderly people, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards of care and quality of life for Residents.
Michelle closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her Colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what she enjoys most about her role, Michelle remarked:
“Being given the opportunity to make a difference, by way of ensuring that Residents receive high quality and person-centred care, by people who care themselves. I feel that bringing joy and laughter into peoples’ lives is paramount. Life is for living.”
Outside of work, Michelle enjoys spending time with her husband, children, grandchildren and her Bulldog, Henry. She also likes travelling to new destinations throughout the world.
If you would like to find out more about Bluebell View, Michelle would be delighted to have an informal discussion with you to answer any questions and provide further information.