Fairfax Manor Care Home

28 Wetherby Road, Harrogate HG2 7SA
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9.9 26 Reviews
  • Fairfax Manor Care Home, Harrogate
Fairfax Manor is an elegant care home that opened in February 2024. This beautiful home offers a range of outstanding facilities for all to enjoy. Decorated to an exceptionally high standard, the home provides high quality residential and dementia care, delivered by a dedicated and compassionate team. Each team member has been chosen for their qualities and commitment to providing person centred care to all who live in the home.

The home has 90 beautifully decorated ensuite bedrooms, many with doors opening on to landscaped gardens and patios. Fairfax Manor has recently been selected as one of four finalists for the Knight Frank Luxury Care Home Award 2025, from a list of 150 care homes.

This exceptional home offers a choice of lounges and cosy corners to relax or socialise with friends. The home has a cinema, activities room, and even its own pub!

Families and friends can meet for cappuccino and cake in The Orangery cafe; residents can enjoy delicious and nutritious meals in the stunning dining rooms and bistro. The home also has a salon for pampering and hair appointments.

Fairfax Manor truly is a place anyone would be proud to call home.

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Care Provided by Fairfax Manor Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 90 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Lucy Gradwell (Manager)
  • Admission Criteria
    • Subject to assessment
    • Ages 60+
  • Room Information
    • Single Rooms (90)
    • Single Rooms with ensuite Wet Room (90)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Fairfax Manor Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,660
    • Self-Funded Residential Dementia Care from £1,660

  • Fees vary according to the chosen room and are subject to assessment. LA rates are accepted with a top up. Please discuss with the home.
  • (these prices are only a guideline, please contact Fairfax Manor Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Welcome visitors to the home.


  • Parking

  • Parking on site.


Fairfax Manor Care Home Reviews (26)

Total of 26, showing 21-26
9.9

Fairfax Manor Care Home has a Review Score of 9.9 (9.858) out of 10, based on 26 reviews in the last 2 years. Over all time Fairfax Manor Care Home has 26 reviews.

Overall Experience

  • 24
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Date Published

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Review from N B (Nephew of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our lovely home. I am sorry there are a couple of areas which seem to have a level of dissatisfaction and so I will call you directly to try to help and resolve any concerns that you have.


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Review from L B (Daughter of Resident) published on 17 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum seems very happy and content in Fairfax Manor Care Home. I thought we were losing her but she has survived. The atmosphere is very positive, the staff clearly understand her needs and have adapted her care accordingly. I don't know about activities as I am not there and in terms of value for money,
I have nothing to compare with. Thank you to the staff for giving Mum a new lease of life and something to live for.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our home. We are thrilled with how well Mum has settled and is enjoying her new home.


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Review from A L (Wife of Resident) published on 16 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What a beautiful place it is everything has been thought of for the comfort of the residents. My husband was in the care home for a week's respite. I know how testing he would be for the staff as he has alzheimers. He was well cared for. I enjoyed my rest and hope to return him again in the near future.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for taking the time to review our home. We are glad you enjoyed your break and look forward to welcoming you and your husband back in the future.


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Review from Isobel D (Friend of Resident) published on 10 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have had the pleasure of meeting the Fairfax Manor team. They have all been amazing, they are welcoming, polite and caring. They go above and beyond for all the residents and care about them as if they’re family. It is a lovely atmosphere there and I couldn’t recommend it more.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for your wonderful review of our home, I will share your feedback with the team who will be delighted to hear this


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Review from Debbie A (Daughter of Resident) published on 8 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fairfax Manor is a gold-standard care home. It looks like a five-star hotel but has the warmth of a family home. I cannot speak highly enough of all the staff that work there, they all show such compassion and caring towards all the residents and create such a happy environment. My mum has lived there
for six weeks now and is just so happy when I ask her if she likes living there she always says “I love it”! Both me and my brother are so pleased that she is being so well looked after. I cannot speak highly enough of the lovely place but most of all the truly dedicated, caring staff. Exceptional!

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

The team were delighted to receive your review, thank you so much for your wonderful review of our home. We are thrilled with how well your mum is enjoying her new home.


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Review from Samantha H (Friend of Resident) published on 1 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and well-designed. The staff couldn’t be more accommodating and friendly. The home is always buzzing and all service users are made to feel a part of it as much or as little as they like. Just a warming bright atmosphere. It’s a pleasure to visit.

Reply from Gillian Allatt, General Manager at Fairfax Manor Care Home

Thank you for your lovely feedback, it is wonderful to hear how happy your are with our home


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Current Review Score: 9.9 (9.858)

Overview of Review Score

The Review Score of 9.9 (9.858) out of 10 for Fairfax Manor Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.858 for Fairfax Manor Care Home is calculated as follows: ( (273 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 310 Ratings = 4.858

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Fairfax Manor Care Home is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (1)

Lucy

Lucy Gradwell

Job Title: General Manager

Joined: 2024

I am Harrogate-born and bred. I was pretty much brought up in a nursing home as my mother is a retired nursing home manager. I started as a carer in 1997 and have worked every role within care homes, working my way up to manager.


Despite going to drama school and working as a professional actress for nearly 10 years, I took on the registered manager of my first home in 2010 and since then have worked either as a registered manager or as a quality support manager ever since. I have my NVQ5 in management.


I enjoy horse riding and amateur dramatics and may even break into a song or dance at times for the residents!