Barchester Silverbirch House Care Home

19 Tovey Green, Guildford GU3 3FF
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9.8 34 Reviews
  • Barchester Silverbirch House Care Home, Guildford
Silverbirch House is a new, premium care home in Guildford offering residential care as well as specialist care for people living with dementia.

Staff at the home offer care that is tailored to the individual and their unique needs.

Respect and dignity are at the heart of their care.

There is a choice of nutritious meals available to residents along with snack and night bite options and a whole host of stimulating activities on offer.

Care Provided by Barchester Silverbirch House Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise White (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
    • Single Rooms with ensuite Wet Room (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2023
    • Last Refurbishment: 2023

Funding & Fees Guide for Barchester Silverbirch House Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,736
  • (these prices are only a guideline, please contact Barchester Silverbirch House Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Silverbirch House Care Home Reviews (34)

Total of 34, showing 1-20
9.8

Barchester Silverbirch House Care Home has a Review Score of 9.8 (9.813) out of 10, based on 34 reviews in the last 2 years. Over all time Barchester Silverbirch House Care Home has 34 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Everything has been excellent. Care given to toiletry help, variety of activities especially exercises for me and individual dietry problems in my unforseen circumstances given. Hospitality to my visitors excellent.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Good MorningThank you for your very kind words and positive feedback.We very much look forward to welcoming you back to Silverbirch House for another stay next week.


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Overall Experience  Overall Experience 5.0 out of 5

Moving Mum into Silverbirch House was a good decision.
She is safe and content and receives first class care. The staff are well trained, considerate and treat Mum with dignity. Visitors are greeted by name and offered assistance. The quality of the residents meals is clearly a priority. Excellent
working arrangements with the local GP practice and district nurses deliver impressive standards of medical care.
Mum says 'I am well looked after here' - I agree with her.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Good Afternoon .Thank you so much for your kind words and positive feedback.We are extremely pleased how well your mother has settled in to Silverbirch House .


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Overall Experience  Overall Experience 5.0 out of 5

The Care Manager and her deputy couldn't have done more to put me at my ease and for me to see that this was a well run home where staff really cared for their residents and that my Dad would be well looked after. His hospital stay had left him in a poor state but right from our first discussions all
the management have gone above and beyond. Now that my Dad is with them the kindness shown by everyone is wonderful My Dad's mobility has improved and the food is nutritious and tasty and my Dad has already put on weight. It was lovely to hear him say that everyone is very kind and that he enjoys the food. Having looked at other homes, this one stands out from the crowd.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Thank you so much for your lovely words and positive feedback. We are so happy that you felt reassured, and we, as a home, could put your mind at rest and support you and your father through this transition. Here's to making lots of enjoyable memories


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Overall Experience  Overall Experience 5.0 out of 5

My grandmother has only been a resident for 2 weeks but in this short space of time, her family have been impressed with the professionalism and caring attitude of the staff. She has been made to feel very welcome, with a high level of support. The facilities are first class.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Thank you so much for your kind words. I will ensure your positive feedback is shared with my wonderful team.It has been a great pleasure welcoming your grandmother to Silverbirch House and making lovely memories with her.


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Overall Experience  Overall Experience 5.0 out of 5

A warm, polite welcome from all staff. Beautiful surroundings.
We came for a meeting with the assistant manager to discus my father-in-law's health. It was a down to earth yet professional discussion.

Reply from Louise White, General Manager at Barchester Silverbirch House Care Home

Thank you so much, Amanda, for your lovely review, we will share with the team. We love having your father-in-law and cant wait for him to come back.


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Overall Experience  Overall Experience 4.0 out of 5

I have been to this new care home quite often and most people seem to sit in the coffee shop which could be a bit bigger as it is small and it's nice and light with views over the gardens. It's a very friendly place, very nicely looked after. The staff are very helpful and friendly.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you for your kind review! We're delighted to hear you find Silverbirch House friendly and well looked after. We appreciate your feedback about the coffee shop and will keep it in mind as we continue to enhance our facilities. In the summer, we open up our bi-fold doors, creating a wonderful indoor-outdoor flow between the bistro and the beautiful courtyard - a perfect spot to enjoy the gardens!


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Overall Experience  Overall Experience 5.0 out of 5

I visit my friend. I admit I was worried about him at first but the home is lovely and he seems well looked after. In fact, I wouldn't mind moving in myself!
I am happy for him and I, myself, have peace of mind knowing that he is here and the staff are great!

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you for your review, Jay! We're delighted to hear that your friend is happy and well cared for because that's what it's all about. Your kind words mean so much to our team and we'll be sure to pass them along.


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Overall Experience  Overall Experience 5.0 out of 5

We were extremely please with everything at Barchester Silverbirch House Care Home. All the team were very welcoming and easy to engage with. They took time to get to know what my father's interests were so they could ensure he felt comfortable from the start. We will definitely be returning to Silverbirch
House. Thankyou.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you so much for your wonderful feedback! We're delighted to hear your father felt comfortable and at home with us. We look forward to welcoming you back to Silverbirch House in the future!


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Overall Experience  Overall Experience 5.0 out of 5

The manager and staff are so very caring and I'm always kept up to date with any issue. It is never a problem to talk to anyone if you have any concerns. Initially I was so worried about my partner going into a home and it was a very difficult start for him but the manager and staff persevered their
control and management were exceptional.
He is happy now has a lovely room and is safe which for dementia sufferers and their families is the main concern.
It is well run and beautifully equipped.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you so much for your kind words. It means the world to us to know that you feel supported and that your partner is happy, safe and settled with us.


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Overall Experience  Overall Experience 5.0 out of 5

The care home is beautifully decorated, clean, warm and inviting. The entrance coffee bar is a hub for everyone to meet and chat. Chilled water, coffee, tea and cake are always available. The staff are absolutely amazing. I feel like all the major stresses and strains of supporting my Mum in the community
and helping to run her home have eased. I can now visit my Mum and be more present, spending quality time with her. I've played cards, played darts, had lunch in the restaurant, taught a chair Pilates class, done her hair in the salon, alongside their resident hairdresser (who is amazing with the residents), I've even danced with my Mum during a singsong.
The only disappointing thing is that they lost their entertainments manager the same week as my Mum came to Barchester Silverbirch House Care Home and my Mum would like a more varied range of daily activities.
Overall I wouldn't hesitate to recommend this care home to any one.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you for your wonderful feedback! We're glad to hear how much you enjoy spending quality time with your mum within the home-dancing, singing, and laughing is what it's all about. Your thoughts on activities are noted, we are working very hard on employing a new activities coordinator and am happy to say we have someone currently completing the induction process. So it won't be long.


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Overall Experience  Overall Experience 5.0 out of 5

All the staff are very good and helpful. The room is very good. Happy here.
It would be nice if there was more to do.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you for your lovely feedback! We're glad to hear you're happy with the staff and your room. We appreciate your suggestion about having more activities and will work on adding more options to make your experience even more enjoyable.


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Overall Experience  Overall Experience 5.0 out of 5

The staff are outstanding, friendly professional and encouraging. The facilities are very good indeed. Outstanding value for money. They have transformed my view of care homes.
Most importantly they have improved my mother's quality of life.
Nothing is too much for the staff and they are innovative
in the way they care for my mother and ensure she is happy.
Cannot rate the care home highly enough.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you so much for your wonderful feedback! You have summed up our goal in all that we do when you say we have made a positive impact on your mother's quality of life. It's incredibly rewarding to know that we've transformed your view of care homes. Your kind words mean a lot to us. Thank you for your trust and high recommendation!


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Overall Experience  Overall Experience 4.0 out of 5

I have been very impressed at the quiet, calm, professional and find way the team have assessed my 95-year-old mother over a period where she has been very unwell with a bladder infection, she is now very frail and also very poorly but the team are adapting to her needs and treating her with kindness
and dignity. I am now beginning to feel more confident that her final weeks/months will be made as comfortable as possible and that together we can make her final journey more bearable. You have some very special people on the team!

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you so much for your wonderful feedback! You have summed up our goal in all that we do when you say we have made a positive impact on your mother's quality of life. It's incredibly rewarding to know that we've transformed your view of care homes. Your kind words mean a lot to us. Thank you for your trust and high recommendation!


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Overall Experience  Overall Experience 5.0 out of 5

Wonderful place, feels like a posh hotel, luxury grandeur but so friendly and homely. Wonderful staff, helpful, friendly, efficient. Always a pleasure to see the smiles, and hear the laughter. Charming.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you so much for your kind words! We're thrilled to hear that Silverbirch House feels homely to you because that's what it's all about. Your lovely feedback about our staff means the world to us. We look forward to welcoming you again soon!


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Overall Experience  Overall Experience 4.0 out of 5

Only a short stay.
Fantastic care home, great staff but more care needed than available in a care home environment.
Wish he could have stayed longer as the home is fabulous.

Reply from Paul Sines, Home Services Advisor at Barchester Silverbirch House Care Home

Thank you for your kind words and feedback, Maggie! We're thrilled to hear you found our home and staff fantastic. Wishing you all the best and please know our doors are always open.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent staff attention - great support.
Food very good, a lot of choice, all well presented.
Comfortable rooms, quiet and friendly.
Very contented to be here, may the time go past slowly so I may stay longer!

Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care Home

Thank you for your wonderful review! We're thrilled to hear you're enjoying your time at Silverbirch Care Home. It's fantastic that our staff's support and attention have made a positive impact and we're glad you're pleased with the variety and presentation of the food. It's also great to know that you find the rooms comfortable and appreciate the peaceful, friendly environment. Your kind words mean a lot to us and we're truly happy that you feel content here. We hope your stay continues to be just as enjoyable for as long as you wish!


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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant, roomy rooms. Friendly atmosphere. Food good. Good friends made.

Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care Home

Thank you so much for your positive review of Silverbirch Care Home! We're delighted to hear that you're enjoying the spacious rooms and finding the atmosphere warm and friendly. It's wonderful that you've made good friends here as building connections is such an important part of the experience. We're also glad to know you're happy with the food, it's something we take great pride in. If there's anything we can do to enhance your stay further, please don't hesitate to let us know. We're here to ensure you continue to feel right at home!


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Overall Experience  Overall Experience 5.0 out of 5

My elderly dad came for respite care at Barchester Silverbirch House Care Home in May 2024. He settled in perfectly and quickly decided that he'd like to stay. The staff couldn't be kinder and are always on hand to help. After being in hospital for a week, Dad's walking had declined but as soon as he
was in Silverbirch House, I could see him growing gradually stronger again.
His life has been enriched with group activities, such as exercise classes, music, flower arranging, cooking, gardening and even outings.
The meals are well-prepared and there is always a choice. I know the excellent, homecooked food was a factor in Dad's decision to stay.
The beautiful interiors are bright and spacious and the accessible garden is a huge bonus. Dad has a ground-floor room and he can look out over the garden and see what's going on and step out into the fresh air whenever he wants.
Thank you to everyone at Silverbirch House, we can't imagine we could have found a better or nicer place.

Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care Home

Thank you so much for sharing your experience. We're thrilled to hear that your dad settled in so well and has decided to stay with us at Silverbirch House! It's heart-warming to know that he's feeling stronger and enjoying all the activities and the beautiful surroundings. Our team works hard to ensure everyone feels at home and it's great to hear that the meals and the garden have been such a positive part of his stay. We're grateful for your kind words and are so happy to have your dad as part of our Silverbirch family. Thank you again for your lovely message!


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Overall Experience  Overall Experience 5.0 out of 5

The staff at Barchester Silverbirch House Care Home provide an outstanding, caring experience; they genuinely care about my mother's welfare and well-being, and always go the extra mile to make her feel safe, welcome and cared for. The facilities and environment are excellent. Likewise, staff provide
a very good range of activities to ensure residents are entertained, stimulated and involved. An excellent care home!

Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care Home

Thank you so much for your wonderful feedback! We're thrilled to hear that your mother feels safe, welcome and well-cared for at Barchester Silverbirch House. Our staff takes great pride in going the extra mile to ensure every resident feels at home and it's fantastic to know that the activities and environment are having such a positive impact. We truly appreciate your kind words and are committed to continuing to provide the best care and experience for your mother and all our residents. Thank you again!


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Overall Experience  Overall Experience 5.0 out of 5

A family member is currently using Barchester Silverbirch House Care Home for respite care and is feeling safe and well supported there. Facilities are very well presented and staff incredibly kind and attentive whilst remaining professional. The entertainment programme is comprehensive, providing both
mental and physical stimulation. The food is of good quality and variety with several meals spread throughout the day and residents are able to eat in the dining room or in their rooms if they wish to. Visitors are truly welcomed at any time.

Reply from Cristina Volosetchi, Deputy Manager at Barchester Silverbirch House Care Home

Thank you for sharing your experience with Barchester Silverbirch House Care Home. It's really reassuring to hear that your family member feels safe and well-supported there. The kind and attentive staff along with the welcoming atmosphere for visitors are definitely comforting to know about. It sounds like they're doing a great job!


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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Barchester Silverbirch House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 34 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.813 for Barchester Silverbirch House Care Home is calculated as follows: ( (327 Excellents x 5) + (65 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 396 Ratings = 4.813

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Silverbirch House Care Home is based on 34 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 34 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (19)

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Meet the Team (22)

Louise

Louise White

Job Title: General Manager

Joined: 2023

Hi, my name is Louise, and I am the General Manager at Silverbirch Care Home. Welcome to our website.


Caring for others has been my passion since childhood, growing up in a nursing family. With over 30 years of experience in the adult care sector, I am dedicated to providing outstanding, person-centred care to ensure every resident feels at home, settled, and safe.


I am committed to leading my team with the highest standards of care and compassion. I share my knowledge and expectations with them to ensure we deliver exceptional service to our residents.


Supporting, reassuring, and communicating with residents and their loved ones is my top priority. I am privileged to be part of their journey, ensuring a smooth and comfortable transition into our beautiful home.


Cristina

Cristina Volosetchi

Job Title: Deputy Manager

Joined: 2024

Hello, My name is Cristina. I am the Deputy Manager here at Silverbirch House. I have worked in the care industry for 6 years, working my way up from care assistant to deputy manager. During this time I completed a nurse associate university programme, leading me to become a registered nurse associate in 2023. Supporting our residents, their families and my team is something that I pour my heart and soul into, their happiness and well-being mean a lot to me. I am proud to work in this beautiful home and I look forward to watching it grow.


Cosmin

Cosmin Volosetchi

Job Title: Care Community Lead

Joined: 2024

Hello, My name is Cosmin. I am the Care Community Lead here at Silverbirch House. I am really excited to be supporting our residents here and working in this beautiful environment. I have been in the care industry now for 6 years, working my way up, I have worked hard to get my Nursing Associate Degree. I am extremely passionate about caring for our residents and I feel very lucky that I get to make a positive impact daily on their lives and the lives of their loved ones.


Adrian

Adrian Maritan

Job Title: Head of Maintenance

Joined: 2024

Originally from Romania, Adrian Maritan brings a wealth of construction experience to his Maintenance Manager role at Silverbirch House. Since arriving in the UK in 2004, Adrian has worked across various care homes, progressing from Carer to Senior Carer before transitioning into maintenance and management.


Adrian enjoys spending time with residents, ensuring their safe, comfortable, and well-maintained environment.


Darina

Darina Dyulgerova

Job Title: Head of Housekeeping

Joined: 2024

Originally from Bulgaria, Darina Dyulgerova has been living in the UK since 2015. With extensive experience in the hospitality and care home sectors, she is dedicated to maintaining a comfortable, and welcoming environment for our residents. Passionate about her work, Darina takes pride in going above and beyond to enhance residents' daily lives. An art graduate, she continues to enjoy painting in her spare time. Darina’s skills, dedication, and artistic flair make her an invaluable member of our team.


Nicky

Nicky Dymott

Job Title: Administrator, Speak up Champion

Joined: 2024

Hello, My name is Nicky and I am the Administrator at Silverbirch House. I joined Barchester in January, having worked in the care industry for 20 years I have always heard great things about the company and am pleased to be working here in this beautiful home.


I take great pride in my work and I am happy to be in a position that supports my colleagues and our residents I look forward to seeing the home grow. I am also the home's 'Speak Up' Champion, this is something I am very proud of and it gives me comfort knowing I can be here to support my peers.


I have two grown children and I love animals. I also spend a lot of my spare time watching most sports. I am very happy to be part of this team.


Assma

Assma Rahamathulla

Job Title: Administration assistant

Joined: 2023

Hello, my name is Asma. I work as the receptionist and administration assistant at Silverbirch House. Since joining the team, I've felt a strong connection with Barchester, and have enjoyed bonding with my new colleagues. Everyone at Silverbirch has been so kind and helpful to me. I'm proud to be the first person in my family to graduate, with a degree in computer science and engineering.


I'm confident that Barchester will help me to further develop my skills and shape my life. I'm also a mother of two beautiful children and have a wonderful family. My biggest wish is for my parents to visit from India so I can show them where I work and the incredible Barchester family I'm a part of. I consider Silverbirch House my new home, and I hope you will too.


Bob

Bob Beight

Job Title: Resident Ambassador

Joined: 2024

Meet Bob Silverbirch’s Resident Ambassador.


Bob was the first resident to move into his new forever home when we opened our doors just a few short weeks ago. We are delighted for him to take on this role. Bob was born in Gateshead before moving to Surrey for his career in his 20s. He had a very successful career as a Health and Safety Manager at an Oil Company. He has 3 sons and 6 grandchildren who he is extremely proud of.
You will usually find Bob in our Cafe with a hot drink and listening to Opera his favourite kind of music. Come along and join us for a coffee and some homemade cake. Meet the team and of course Bob and the other residents too.


Elia

Elia Fernandes

Job Title: Senior Carer

Joined: 2024

My name is Elia Fernandes, I have been a dedicated professional in the care industry since 2017 when I joined Barchester in 2024. I am passionate about my work and thrive in the dynamic environment provided by Barchester. I see working within such a large organisation as an opportunity for continuous growth and learning.


What I value the most about Barchester is the sense of community and compassion that flows throughout the organisation. I am surrounded by a diverse team of individuals, each with their own cultural backgrounds and aspirations. Despite these differences, we all share a common goal: the well-being of the residents we serve.


Mihaela

Mihaela Vintan

Job Title: Carer

Joined: 2024

Hello, My name is Mihaela and originally I'm from Romania.


I'm a compassionate and dedicated care assistant with seven years of experience in elderly care, working with residents in a nursing home.


I'm passionate about elder care, and skilled at managing schedules supporting residents and promoting their independence. I am culturally sensitive, with the ability to provide both physical and emotional support to residents.


I'm very happy to have the opportunity to be part of the Silverbirch House family.


Kelvin

Kelvin Mbugua

Job Title: Carer

Joined: 2024

I'm Kelvin Mbugua, originally from Kenya and proud to be a part of the Silverbirch House team. What drew me to Barchester was their outstanding support, commitment to training, and a clear path for career progression. But what really sealed the deal for me was the warm welcome I received from the team, who embrace diversity and work together to ensure our residents receive the best care possible. Working at Silverbirch Home has been incredibly rewarding. Every day, I have the privilege of helping our residents and making a positive impact on their lives. Seeing them achieve their personal goals is truly inspiring and reminds me why I love what I do.


Kopila

Kopila Suyal

Job Title: Carer

Joined: 2024

Hi, I'm Kopila. I bring over two decades of experience in the healthcare sector. My journey in healthcare began in Nepal, where I worked as a nurse. Fast forward to today, I've committed myself to caring for the elderly and those battling dementia at Barchester. Since taking on this role, my motivation and passion have only grown. I find this job incredibly rewarding, being able to make such a difference in each individual's life. So, every day, I strive to positively impact the residents' well-being, whether it's through a simple hello or a heartfelt conversation.


Knowing that even the smallest of things can brighten someone's day drives me forward. However, being part of such an amazing team makes this work all the more fulfilling. Rest assured, your loved ones are in safe hands.


Cristian

Cristian Catalin

Job Title: Carer

Joined: 2024

My name is Cristian, and I'm thrilled to be part of the team here at Silverbirch House. From the moment I stepped through the doors, I felt a sense of belonging and knew this was the perfect place for me. The warmth of the residents and the dedication of my colleagues convinced me that I was in the right place and that working here would provide me with a chance to contribute to a wonderful and modern care home. With nine years of experience in providing care, I'm eager to make a positive impact on the lives of our residents. It's my mission to ensure that each resident receives the same level of care and support that I would give to my own family members.


Barchester have provided me with both time and training to help me grow personally and professionally. I look forward to continuing to develop my skills and knowledge, enriching the lives of our residents along the way.


Remi

Remi Payne

Job Title: Carer

Joined: 2024

As a diligent and empathetic professional with experience in people and data management.


I've always had a passion for jobs that involve helping others and making a positive impact, whether it is providing practical or emotional support to vulnerable, homeless, physically, or mentally challenged individuals from diverse backgrounds and cultures.


I choose to work with Barchester because I believe in her vision and value statement. Barchester provides a breath of fresh air of what I believe residential/care homes should be. The residents see it as a home away from home (as it should be), and the staff are well treated with respect and adequate support, training etc


Working alongside like-minded management to achieve a common goal is quite refreshing and gives me a sense of fulfilment each day because no two days are the same.


Doina

Doina Dumitrescu

Job Title: Carer

Joined: 2024

Hello, my name is Doina. Originally from Romania, I moved to the UK in January 2019. I began my career as a carer in a nursing home before transitioning to community care after two years. I cherished the experience and the people I met eventually it was time for a change for me. I joined Barchester and am now part of the wonderful team at Silverbirch House. I look forward to welcoming you to our warm and caring community.


Laila

Laila Rehman

Job Title: Carer

Joined: 2024

Laila brings over 10 years of experience in nursing and residential care to Silverbirch House, alongside her part-time role in the ultrasound and X-ray departments at the Royal Surrey Hospital. Her passion for care grew while nursing her grandmother through COVID and supporting her through long COVID.


In her free time, Laila enjoys staying active at the gym, walking in nature, and relaxing with a good movie. Inspired by her grandmother, she loves working at Silverbirch House, where she’s dedicated to making a positive impact on residents’ lives every day.


Maridel

Maridel Bondoc

Job Title: Carer

Joined: 2024

Maridel joined Silverbirch House after gaining valuable experience at a care home in Cobham and working in social services back home in the Philippines. Her passion for care began when she looked after her mum, inspiring her to dedicate her career to helping others.


Outside of work, Maridel enjoys TV, movies, and travelling, but her favourite part of the job is getting to know the residents and being part of their lives. She’s a valued member of the Silverbirch House team, bringing warmth and compassion to everything she does.


Daniel

Daniel Mihai Popescu

Job Title: Head Chef

Joined: 2024

My name is Daniel. I began my culinary journey in England in 2015, working as a chef in various care homes.


Having completed all my qualifications, I am now ready and awaiting the opportunity to step into a head chef role.


Cooking runs in my family as both my grandmother and father were chefs, so joining the culinary world felt like a natural path for me. I have a deep passion for creating delicious meals for residents with dysphagia and have specialised training in molecular gastronomy to ensure everyone enjoys their dining experience. I look forward to bringing my skills and passion to the table as I continue to grow in my career.


Bimala

Bimala Gurung

Job Title: Housekeeper

Joined: 2024

My name is Bimala, and I moved to the UK in 2010 from my hometown of Pokhara, Nepal, a place known for its stunning mountain ranges. I have a background in caregiving and am now proud to serve as a housekeeper here at Silverbirch House. In my free time, I love going for walks and watching movies. I look forward to contributing to the warm and welcoming environment at Silverbirch House.


Jac

Jac Walsh

Job Title: Hospitality Assistant

Joined: 2024

Jac is a dedicated Hospitality Assistant at Silverbirch House, balancing his role with being a university student.


Having already earned a degree in Property Development, he is now pursuing a master’s degree while also running his own six-a-side football business. Jac’s passion for helping people shines through in his interactions with residents, and he finds great joy in contributing to their well-being and happiness.


Jakub

Jakub Szczepaniac

Job Title: Kitchen Assistant

Joined: 2024

Jakub is a valued member of the kitchen team at Silverbirch House, where he supports the delivery of delicious meals for our residents. Currently studying Business Economics, Jakub skillfully balances his work and education. Outside of work and studies, he enjoys both watching and playing sports, bringing his energy and enthusiasm to everything he does.


Julie

Julie Shaw

Job Title: HSA

Joined: 2024

Hello my name is Julie and I am the Home Services Advisor for Silverbirch House Care Home.


My background and experience has always been customer focus and service driven.


To help advise and offer support for people looking into care for themselves or a loved one is often fraught with emotion and I feel that my patience and understanding helps with their unique journey.


The Silverbirch family have been so welcoming and I absolutely love our residents. Each and every day here is different and brings a lot of joy. This home has the very best team and feels already like an extended family.


Frequently Asked Questions about Barchester Silverbirch House Care Home

What types of Care is Barchester Silverbirch House Care Home registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Silverbirch House Care Home provide?

Convalescent Care, Physiotherapy & Separate Specialist Dementia Care Unit are other types of care provided.

How many Rooms does Barchester Silverbirch House Care Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Barchester Silverbirch House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Silverbirch House Care Home to the centre of Guildford?

2.0 mile(s) as the crow flies, distance by road may be significantly further.