The Bridge Care Home

Brunel Way, Dartford DA1 5FW
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Top 20 carehome certificate
9.9 51 Reviews
  • The Bridge Care Home, Dartford
The Bridge Luxury Care Home, in Dartford, redefines the standards of upscale care. They ensure that the residents experience a unique blend of well-being, expert dementia care, cutting-edge technology, a vibrant community and an exceptional team of dedicated carers. The all-inclusive care package covers everything from accommodation and meals to personalised services, fostering peace of mind and allowing your loved ones to savour the enriching moments provided.

Discover a realm of luxury living that goes beyond the ordinary. The meticulously designed rooms and lounges envelop residents in a sophisticated and elegant ambiance, promoting tranquillity and overall well-being. At The Bridge, luxury is not just a concept; it's a commitment to enhancing your quality of life through exceptional experiences and the joyous little luxuries that make each day special.

Moreover, the facility boasts a state-of-the-art cinema room for entertainment, private dining experiences for culinary delights, a rejuvenating spa room and salon for pampering and a fully-equipped gym to support your well-being journey.

The home's unwavering dedication ensures that every resident feels cherished, pampered and immersed in the refined living that defines the community. Welcome to a world where luxury meets care, creating an environment where residents can truly enjoy the pinnacle of elegant living.

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Care Provided by The Bridge Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • HBC 2021 Ltd
  • Person in charge
  • Demi Fuller (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for The Bridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,800
    • Self-Funded Residential Dementia Care £1,600 – £1,800
    • RESPITE Self-Funded Residential Care £1,700 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,800
  • (these prices are only a guideline, please contact The Bridge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the reception team to make a tour booking to visit The Bridge Care Home.


  • Parking

  • Parking is available in the care home's car park. Also EV charging ports on site.


The Bridge Care Home Reviews (51)

Total of 51, showing 21-40
9.9

The Bridge Care Home has a Review Score of 9.9 (9.948) out of 10, based on 51 reviews in the last 2 years. Over all time The Bridge Care Home has 51 reviews.

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Review from Steven W (Brother of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that the service l received for the birthday dinner today was very good. The staff are very friendly and helpful, all of the needs are met with very good facilities and a very comfortable atmosphere.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your feedback, will share with the team.


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Review from L C (Friend of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly staff are always helpful and check that you are alright.
Amazing, clean, lovely environment.
Lovely food and drink services.
Very welcoming to the care home and nice facilities. Always provide good days that the community can take part in and enjoy.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review. I will pass this onto the team.


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Review from A T (Friend of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely day out, delicious food and drinks. Fantastic hospitality. Friendly staff. Very welcoming, good music, loved everything.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your amazing review! I will pass on the kind words to the team.


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Review from S S (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home for my father who is here for respite care. The home had a great set up and very happy with care he is receiving. Staff are all very kind and considerate. Great facilities and events. Would be happy for him to return if needed.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are so glad that you were happy with the care of your father. We hope to see him again.


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Review from Paula M (Friend of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely beautiful care home. The staff was lovely and couldn't be more attentive. Care is exceptional. Would definitely recommend it to anyone. Had heard lots of great reviews and they were all 100% correct.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for the review. Means so much to us all. We hope to see you again soon!


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Review from N L (Regular Volunteer) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff, very clean, happy residents. They put on a lovely fair for the local community and residents which was a huge hit. Regular fun excursions for the residents. I would be happy to recommend this home to friends and family.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your kind words. So nice for the staff to be recognised for all their hard work!


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Review from Sue M (Daughter-in-law of Resident) published on 9 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum absolutely enjoyed her 'holiday' and so did we! Complete peace of mind knowing she was having a ball. The staff are so friendly and caring. They go above and beyond the call of duty.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review. I will pass on your kind words onto the team. We hope to see you all soon.


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Review from P M (Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been the most wonderful experience and care that I could have ever imagined. The staff across the board have risen to all the challenges in order to provide the very best care to myself and all and each resident in what have been very difficult health situations. The care home has also provided
all and every amenity to myself and all resident to find peace, enjoyment and security for their remaining years and lives. I am grateful and blessed beyond words for the total love and care provided and wish to convey my humble thanks to everyone at the home.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for the review. I have passed your kind words to the staff and we hope to see you again soon.


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Review from Margaret P (Sister of Resident) published on 29 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think the home is amazing, the rooms are beautiful and the facilities are very good. I thought the cleanliness of it was very good. The staff were friendly and helpful. We had lunch in the dining room, it was as good as any restaurant, was as good as any top place I have been. My sister was taken
out more than she's been out for a long time.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your kind words and we are so pleased you were happy with the care and service!


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Review from Isabel S (Daughter of Resident) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had a week's respite in The Bridge, wonderful home and staff, she was comfortable there and full of praise for every member of staff who worked there. Food was excellent, had lunch and coffee there several times, always made to feel so welcome. Great grandchildren even catered for when they visited
Very modern being new more like a 5-star hotel. Would not hesitate for her to go back if need be. Lovely activities going on for the residents to join in with. Keep up the good work The Bridge, great team.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review. I'm so pleased you have such positive feedback and we hope to see you soon. Take care.


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Review from Lottie Y (Granddaughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been at The Bridge since January and I love going to see her there. She is always laughing and always looks lovely with her hair and nails so well groomed. The staff are amazing and make me feel so welcome. We laugh and giggle and join in their activities and the many events organised. It's
so nice to meet all the residents and get to know them and Nan always introduces me to everyone saying "meet my friends". You really have to see The Bridge to believe how fabulous it is.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your lovely review. We are so happy that you're happy! I will pass your review to the whole team.


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Review from Diane O (Respite Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot believe our good fortune in discovering The Bridge Care Home, it really does tick all the boxes in every way. They have achieved the perfect mix of first-rate, quality in all areas from the everyday needs such as accommodation and food etc in a stimulating environment, to the care needs of the
individual. In every area, the staff give their best in a most efficient and pleasant manner.

Reply from Demi Fuller, Manager at The Bridge Care Home

Diane, thank you so much for your review, you will be sadly missed after your respite finishes and we hope to see you visit soon! Take care.


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Review from Michael O (Respite Resident) published on 10 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent several days in the hospital, this home collected me in a car with plenty of room and an escort to look after me. They also collected a care plan from the hospital as well as the items I needed for my condition.
I got a very friendly welcome when I arrived and found the staff extremely
friendly. The room was excellent, very spacious with two armchairs and a bed. There was also a large TV in the room. The meals were excellent and well-presented. To sum up, it was like a five star hotel catering for older people.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review, you will be sadly missed after your respite finishes and we hope to see you visit soon! Take care.


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Review from J W (Relative of Resident) published on 5 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice food. Had a lovely day, thank you all for such a lovely event. Food was really good. Great service from everyone that works here. Brilliant facilities and absolutely amazing music, those two lads were really good.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your lovely review. We hope to see you soon.


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Review from Janet N (Relative of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My ex-husband is a resident and I could not be happier with the care that he has been receiving. The staff are wonderful and so caring - they go out of their way to make sure every resident is happy and have their needs catered for. It's more like a 5-star hotel than a care home.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are so pleased you are happy with the care. Thank you so much for these kind words.


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Review from Lorraine P (Friend of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky to be invited to attend a celebration dinner in the fine dining restaurant at The Bridge. The food and service were excellent and I thoroughly enjoyed my experience dining at the home. Compliments to the chef and all the kitchen and service staff. I will look forward to my next visit. Five
stars.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for this review. We are so pleased you enjoyed your day and we hope to welcome you again soon.


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Review from L W (Granddaughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend The Bridge highly enough. Since Nan has been a resident she has been so well looked after and most importantly is so happy. The Bridge is spotless, it has amazing facilities, beautifully presented and a fantastic team that genuinely cares for the residents. The team have been focusing
on improving Nan's mobility and have her in the gym most days, which is making a big difference. There is a Salon and a Nail Bar and a beautiful outdoor area that they really make the most of. The residents go out on day trips and it gives us huge peace of mind knowing how well she is being looked after.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for this review. We love having your Nan and we are so pleased you notice such a difference.


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Review from M T (Son-in-law of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with outstanding facilities, friendly staff. Various options for patients that I have not seen offered elsewhere. Excellent rooms plus en-suite and various other rooms for the patients to socialise.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for this review. The staff team try their best to give the best. I will surely pass this on to all!


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Review from Sarah O (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home! We were welcomed by the biggest smiles and friendliest members of staff who made us feel at ease immediately. There is a laid-back feel that runs throughout the care home, the decor is beautiful and modern, more of a 5-star hotel feel giving those 'holiday vibes'. The staff
are extremely attentive and everything runs like a well-oiled machine. There is no doubt that the care is 100%, we are more than confident that our loved ones are being looked after and their needs are being met each and every day whilst feeling relaxed and happy in the most beautiful environment.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are over the moon with your review, thank you so much. I will share with the team, we are so pleased that our ethos shines through.


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Review from Arron V (Nephew of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked through the doors I was treated with friendly smiles and a good aura, to help staff were very helpful and considerate, the care home was clean, tidy and well-organised. The staff in the reception and the bar were amazing and attentive as well as the staff taking care of my aunt,
they have very quickly adapted to my aunt's needs and habits and have made me feel a lot happier with how they care for her and encourage her. Best care home I could have asked for, for my aunt.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are so happy you are happy with the care of your Aunt, I will pass on your lovely words to the whole team. Thank you!


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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for The Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 51 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 51 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.948 for The Bridge Care Home is calculated as follows: ( (571 Excellents x 5) + (26 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 599 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Bridge Care Home is based on 51 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 51 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Demi

Demi Fuller

Job Title: Home Manager

Joined: 2023

Demi Fuller brings over a decade of dedicated experience in the realm of senior care. Her journey spans various pivotal roles, including senior positions, deputy management and overseeing operations. Notably, Demi played a crucial role in the establishment and management of 7 exquisite private care homes, epitomising luxury and unparalleled comfort.


Last year, Demi’s journey took an exciting turn as she embraced the joys of motherhood, welcoming a beautiful baby boy into her life. She has returned with a renewed passion for her role as Home Manager at The Bridge Care Home. This chapter allows her to focus on the opportunity to be hands-on and closely connected with both the residents and her team. With a commitment to delivering a superior level of care, Demi dedicates herself to enriching the lives of the residents, ensuring their fulfilment and providing an exceptional, luxurious experience that remains unmatched.


Stacey

Stacey Barrett

Job Title: Deputy Manager

Joined: 2023

Stacey Barrett brings a wealth of experience and a heart full of compassion to our luxurious care home. With a remarkable journey that began at the tender age of 18, Stacey's dedication to providing exceptional care has been unwavering.


Stacey's career path started with community care, where she simultaneously pursued her Level 3 certification in health and social care. Her commitment to excellence led her to Groveland Park Care Home, where she quickly advanced from a carer to a senior position. It was during this time that Stacey discovered her true calling lay in luxury care, and she took her skills to new heights.


Her journey soon included studies in health and human sciences at Bexley College and a two-year program in paramedic science at Greenwich University. However, her heart always remained with those in the care home.


Stacey's dedication and expertise led her to a senior role in a dementia unit, and her exemplary work earned her a promotion to Team Leader. Her genuine care and deep understanding of residents with dementia have made her a cherished presence in their lives.


At The Bridge Care Home, Stacey takes great pleasure in getting to know each resident personally and ensuring their experience in our luxury care home is nothing short of exceptional.