The Bridge Care Home

Brunel Way, Dartford DA1 5FW
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Top 20 carehome certificate
9.9 56 Reviews
  • The Bridge Care Home, Dartford
The Bridge Luxury Care Home, in Dartford, redefines the standards of upscale care. They ensure that the residents experience a unique blend of well-being, expert dementia care, cutting-edge technology, a vibrant community and an exceptional team of dedicated carers. The all-inclusive care package covers everything from accommodation and meals to personalised services, fostering peace of mind and allowing your loved ones to savour the enriching moments provided.

Discover a realm of luxury living that goes beyond the ordinary. The meticulously designed rooms and lounges envelop residents in a sophisticated and elegant ambiance, promoting tranquillity and overall well-being. At The Bridge, luxury is not just a concept; it's a commitment to enhancing your quality of life through exceptional experiences and the joyous little luxuries that make each day special.

Moreover, the facility boasts a state-of-the-art cinema room for entertainment, private dining experiences for culinary delights, a rejuvenating spa room and salon for pampering and a fully-equipped gym to support your well-being journey.

The home's unwavering dedication ensures that every resident feels cherished, pampered and immersed in the refined living that defines the community. Welcome to a world where luxury meets care, creating an environment where residents can truly enjoy the pinnacle of elegant living.

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Care Provided by The Bridge Care Home

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 71 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cerebral Palsy
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • HBC 2021 Ltd
  • Person in charge
  • Demi Fuller (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (71)
    • Single Rooms with ensuite Wet Room (71)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for The Bridge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,800
    • Self-Funded Residential Dementia Care £1,600 – £1,800
    • RESPITE Self-Funded Residential Care £1,700 – £1,800
    • RESPITE Self-Funded Residential Dementia Care £1,700 – £1,800
  • (these prices are only a guideline, please contact The Bridge Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please contact the reception team to make a tour booking to visit The Bridge Care Home.


  • Parking

  • Parking is available in the care home's car park. Also EV charging ports on site.


The Bridge Care Home Reviews (56)

Total of 56, showing 41-56
9.9

The Bridge Care Home has a Review Score of 9.9 (9.948) out of 10, based on 56 reviews in the last 2 years. Over all time The Bridge Care Home has 56 reviews.

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Review from Lorraine P (Friend of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was lucky to be invited to attend a celebration dinner in the fine dining restaurant at The Bridge. The food and service were excellent and I thoroughly enjoyed my experience dining at the home. Compliments to the chef and all the kitchen and service staff. I will look forward to my next visit. Five
stars.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for this review. We are so pleased you enjoyed your day and we hope to welcome you again soon.


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Review from L W (Granddaughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot recommend The Bridge highly enough. Since Nan has been a resident she has been so well looked after and most importantly is so happy. The Bridge is spotless, it has amazing facilities, beautifully presented and a fantastic team that genuinely cares for the residents. The team have been focusing
on improving Nan's mobility and have her in the gym most days, which is making a big difference. There is a Salon and a Nail Bar and a beautiful outdoor area that they really make the most of. The residents go out on day trips and it gives us huge peace of mind knowing how well she is being looked after.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for this review. We love having your Nan and we are so pleased you notice such a difference.


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Review from M T (Son-in-law of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with outstanding facilities, friendly staff. Various options for patients that I have not seen offered elsewhere. Excellent rooms plus en-suite and various other rooms for the patients to socialise.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for this review. The staff team try their best to give the best. I will surely pass this on to all!


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Review from Sarah O (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful care home! We were welcomed by the biggest smiles and friendliest members of staff who made us feel at ease immediately. There is a laid-back feel that runs throughout the care home, the decor is beautiful and modern, more of a 5-star hotel feel giving those 'holiday vibes'. The staff
are extremely attentive and everything runs like a well-oiled machine. There is no doubt that the care is 100%, we are more than confident that our loved ones are being looked after and their needs are being met each and every day whilst feeling relaxed and happy in the most beautiful environment.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are over the moon with your review, thank you so much. I will share with the team, we are so pleased that our ethos shines through.


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Review from Arron V (Nephew of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked through the doors I was treated with friendly smiles and a good aura, to help staff were very helpful and considerate, the care home was clean, tidy and well-organised. The staff in the reception and the bar were amazing and attentive as well as the staff taking care of my aunt,
they have very quickly adapted to my aunt's needs and habits and have made me feel a lot happier with how they care for her and encourage her. Best care home I could have asked for, for my aunt.

Reply from Demi Fuller, Manager at The Bridge Care Home

We are so happy you are happy with the care of your Aunt, I will pass on your lovely words to the whole team. Thank you!


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Review from Ashley R (Niece of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Bridge is such a lovely warm environment with really kind and caring staff, every time you go there you are made to feel so welcome and the care my aunt is getting is fantastic, she has settled so well and has made some lovely friends, there is always something for her to do, and she always looks
so nice ie having her hair down and her manicures, I would recommend this home to anyone.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review, Ashley. I'm so glad you are happy with the care of your Aunt. Thank you!


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Review from Alison M (Daughter of Resident) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had to find a care home for my mum and could not believe my eyes when I found The Bridge Care Home online. Following a lovely phone call, I arranged a visit that afternoon and I was blown away. The Bridge is like no other care home I have seen before, it is like a 5-star hotel. Everything about it
has been considered to the last detail and I knew instantly it was where I wanted my mum to be. She was welcomed on the 1st of May and she looks like a new woman. The standard of care is fantastic. The staff are so kind and caring and all look happy in their roles. The facilities are first class and there is nothing negative I can say about the Bridge. Her room is beautiful, the food is first class and I am able to have dinner with my mum whenever I want. My mum deserves the best and she is definitely getting the best at the Bridge. Thank you to all of the wonderful staff for making my mum so happy and providing her with the best care. As her daughter, I could not ask for more - thank you so much.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for this review. Your mum has settled so well and we love having her here! I will pass your kind words to the team. Thank you!


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Review from C M (Great-Nephew of Resident) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and facilities are faultless. Nothing is an inconvenience. My great aunt has never been so well looked after. She has been to the national portrait gallery, garden centres, and bowling, she has a better social life than me now! Thank you for everyone's hard work, it is noticed by the families
who are more grateful than they can put into words. The afternoon tea was particularly well run and very entertaining for everyone.
Thank you.

Reply from Demi Fuller, Manager at The Bridge Care Home

Your words are very much appreciated. I'm glad you are happy with your great aunt's care. Thank you!


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Review from D M (Nephew of Resident) published on 3 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic, caring, attentive and friendly. It’s like a 5-star hotel inside and the food is lovely. A pleasure to be there.
Would strongly recommend it to anyone looking to place a family member there.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you so much for your review, it means a lot. Will pass this onto the team. Thank you


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Review from Debbie P (Daughter of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is in respite there and enjoying it. They have a messaging platform in which they share pictures with you (amazing). All the staff are really friendly, helpful and the home is very clean. We as a family had something to eat there and the food was lovely and outstanding. Feel at ease that my dad
is being looked after really well.

Reply from Demi Fuller, Manager at The Bridge Care Home

Debbie thank you for your kind words. We loved having your father. We hope to see you all soon.


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Review from J H (Son of Resident) published on 15 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing place, clean, great staff, great food and can't fault anything.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your kind words and its nice to know you could not fault our service.


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Review from Tony L (Son of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We came today for a birthday meal. The whole experience was amazing and we were very well looked after. The food was exceptional. The staff were very attentive. We would definitely come again. My dad had a lovely time too. Thank you so much for a wonderful afternoon.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review of The Bridge Care Home. We are so glad you enjoyed your experience with us.


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Review from Jo H (Niece of Resident) published on 10 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place! The staff are fantastic, so kind and caring. We came to visit my aunty. 10/10 - thank you so much for looking after us!

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review of The Bridge Care Home and the care we provide. We are so pleased that you enjoyed visiting your aunty.


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Review from C G (Daughter of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

New, modern, and just beautiful. Spacious rooms, home from home. Really lovely friendly staff, everyone always comes and says hello. Fantastic facilities, gym, art room, cinema room, fitness therapy. Lovely outdoor space where residents can help to look after the gardens. Many trips out for the residents,
to the shops, out to garden centres, even a bit of clothes shopping. Every time I see my dad he looks so well and happy. Thank you.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review of The Bridge Care Home and the care we provide. We are so pleased that your Dad has settled in so well. The staff here have loved getting to know your Dad and we are so glad to have him as part of The Bridge family.


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Review from Martin L (Son of Resident) published on 7 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’m so glad we found the Bridge Care Home and my dad was the very first resident there. He had been in hospital for around 7 weeks and while he was there we looked at a few care homes but the Bridge stood out, they went to see him in the hospital (no other care home did ) and made all the arrangements
to collect him and had everything ready for him to move into his new room.
The staff are all so friendly, and welcoming and nothing is too much trouble. The home is immaculately decorated and furnished and very well thought out on all levels. All family and friends are welcome to visit dad anytime they wish there’s no need to ring and no set times. Regular activities every day and trips arranged. We as a family can relax knowing that dad is very happy and content.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review of The Bridge Care Home and the care we provide. We are so pleased that your dad has settled in so well and you are already noticing a difference. The staff here have loved getting to know your dad and we are so glad to have him as part of The Bridge family.


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Review from A H (Daughter of Resident) published on 27 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are blown away with this care home It is truly amazing and I went to view a lot in the local area. Dad has only been there a few days and already we can all notice a difference in him, everything has been thought of and more. Whenever we have gone in, Dad is occupied and more importantly, smiling.
All the staff are truly amazing and actually care. Dad couldn't be in safer or better hands - my thanks to all the staff.

Reply from Demi Fuller, Manager at The Bridge Care Home

Thank you for your wonderful review of The Bridge Care Home and our care. We are so pleased that your dad has settled in so well and you are already noticing a difference. The staff here have loved getting to know your dad and we are so glad to have him as part of The Bridge family.


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Current Review Score: 9.9 (9.948)

Overview of Review Score

The Review Score of 9.9 (9.948) out of 10 for The Bridge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 56 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 56 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.948 for The Bridge Care Home is calculated as follows: ( (628 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 659 Ratings = 4.948

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Bridge Care Home is based on 56 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 56 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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Meet the Team (2)

Demi

Demi Fuller

Job Title: Home Manager

Joined: 2023

Demi Fuller brings over a decade of dedicated experience in the realm of senior care. Her journey spans various pivotal roles, including senior positions, deputy management and overseeing operations. Notably, Demi played a crucial role in the establishment and management of 7 exquisite private care homes, epitomising luxury and unparalleled comfort.


Last year, Demi’s journey took an exciting turn as she embraced the joys of motherhood, welcoming a beautiful baby boy into her life. She has returned with a renewed passion for her role as Home Manager at The Bridge Care Home. This chapter allows her to focus on the opportunity to be hands-on and closely connected with both the residents and her team. With a commitment to delivering a superior level of care, Demi dedicates herself to enriching the lives of the residents, ensuring their fulfilment and providing an exceptional, luxurious experience that remains unmatched.


Stacey

Stacey Barrett

Job Title: Deputy Manager

Joined: 2023

Stacey Barrett brings a wealth of experience and a heart full of compassion to our luxurious care home. With a remarkable journey that began at the tender age of 18, Stacey's dedication to providing exceptional care has been unwavering.


Stacey's career path started with community care, where she simultaneously pursued her Level 3 certification in health and social care. Her commitment to excellence led her to Groveland Park Care Home, where she quickly advanced from a carer to a senior position. It was during this time that Stacey discovered her true calling lay in luxury care, and she took her skills to new heights.


Her journey soon included studies in health and human sciences at Bexley College and a two-year program in paramedic science at Greenwich University. However, her heart always remained with those in the care home.


Stacey's dedication and expertise led her to a senior role in a dementia unit, and her exemplary work earned her a promotion to Team Leader. Her genuine care and deep understanding of residents with dementia have made her a cherished presence in their lives.


At The Bridge Care Home, Stacey takes great pleasure in getting to know each resident personally and ensuring their experience in our luxury care home is nothing short of exceptional.