This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Burwood Grange Care Home has a Review Score of 10 (9.956) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Burwood Grange Care Home has 21 reviews.
Review from Theresa M (Sister-in-law of Resident) published on 11 March 2025
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your kind words in your review. We are so happy that your sister in law is doing well and look forward to seeing you and your husband again soon
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Review from C C (Son of Resident) published on 18 December 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your kind review and taking the time to write us these lovely words. We are so happy your father is happy at Burwood Grange.
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Review from A C (Sister of Resident) published on 18 December 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your kind words and for taking the time to write your review.
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Review from Lucy V (Daughter of Resident) published on 29 November 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for taking time to write your review. We at Burwood Grange are so happy that Dad is happy and look forward to seeing you soon. Thank you again.
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Review from G L (Granddaughter of Resident) published on 30 October 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for your kind words in your review. We are so pleased that your grandfather has settled in well and is happy. Thank you again.
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Review from L L (Friend of Resident) published on 30 October 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your review and look forward to welcoming you the next time you visit Burwood Grange.
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Review from L S (Daughter of Resident) published on 29 October 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you very much for your kind words in your review and we are all so happy that Dad is doing well and happy in his move. Thank you for taking the time to write such a lovely review.
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Review from K K (Daughter of Resident) published on 27 September 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for taking the time to write the review. We are so happy that Mum has settled well and enjoying her stay with us at Burwood Grange. Thank you again.
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Review from David R (Husband of Resident) published on 17 September 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for taking the time to write your review. We are all very proud of Burwood Grange and look forward to you visiting us again soon. Thank you again.
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Review from L F (Daughter of Resident) published on 11 September 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for taking the time to write a review. We are all so happy that Mum is enjoying life at Burwood Grange. Thank you again for your kind words.
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Review from J D (Daughter of Resident) published on 2 September 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for taking the time to write your lovely review. I am so pleased that your Mum is happy with us and that you feel welcome at all times.
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Review from Kevin C (Son of Resident) published on 21 August 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for taking the time to write your lovely review. We are so happy that Dad is happy and thriving at Burwood Grange. We are all so proud of our home. Thank you again for your kind words.
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Review from Y D (Cousin of Resident) published on 12 August 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your kind words and taking the time to write the review. I hope you can visit us again soon.
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Review from Lydia V (Granddaughter of Resident) published on 8 August 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for taking the time to write this lovely review. We are so happy that your grandmother is happy with Burwood Grange. Thank you again.
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Review from T D (Cousin of Resident) published on 8 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you very much for taking time to write a lovely review. We hope you can come back and visit us again soon. Thank you.
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Review from D V (Daughter of Resident) published on 8 August 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for your kind words and for taking time to write this review. We are so proud of our home and so happy that your mum is happy with Burwood Grange.
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Review from A S (Friend of Resident) published on 25 July 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for your kind comments and for taking the time to write this review.
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Review from Jo W (Daughter of Resident) published on 24 July 2024
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you so much for taking the time to write this review. We are so pleased that Mum has settled well and she is happy in her new home. Thank you again for your kind comments.
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Review from Susan S (Regular Volunteer) published on 24 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Heather Clayton, Home Service Advisor at Barchester Burwood Grange Care Home
Thank you for taking the time to write this review. We are all very proud of Burwood Grange. Thank you again for your kind comments.
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Review from R M (Friend of Resident) published on 24 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Dacre Lassauniere, General Manager at Barchester Burwood Grange Care Home
Thank you very much for taking the time to write this review. We are so pleased to hear that you have your old friend back and it brings us great pleasure to know that we could play a part in that. Thank you again for your kind comments.
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The Review Score of 10 (9.956) out of 10 for Barchester Burwood Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.956 for Barchester Burwood Grange Care Home is calculated as follows: ( (241 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 251 Ratings = 4.956
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Burwood Grange Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Hello, My name is Dacre and I am very proud to be leading our team here at the beautiful Burwood Grange, a state-of-the-art care home in which I’m sure you will be more than happy.
I am a qualified manager with 15 years of experience leading teams in both private and public health care providers and I pride myself on striving to achieve excellence for those entrusted into our care. I believe that life in a care home should be a fulfilling experience and one that should bring purpose and enjoyment to every day. Burwood Grange is a beautiful, purpose-built care home in which our main focus is to enrich the lives of our residents. We aim to do so by not only understanding the needs of those in our care but through engaging with them in developing a personalised approach to their care that ensures we enhance their experience daily. Every day should be a special day.
We look forward to meeting you and discussing how my team and I can be of service.
Job Title: Deputy Manager
Joined: 2024
Hello, my name is Lindsey and I am the Deputy Manager here at Burwood Grange. I have had the pleasure of working for Barchester Healthcare for the past 11 years where I have fulfilled my passion for caring for people. My role is to ensure that our residents receive the highest standard of care while taking a person-centred approach.
Job Title: Home Services Advisor
Joined: 2024
Hello, my name is Heather and I am the Home Services Advisor at Burwood Grange. Although new to Barchester and the home I have many years of experience working in care and I feel very honoured to be part of Burwood Grange. I have the wonderful role of meeting and supporting residents and families with their very important decisions in choosing a care home. Pop in and say hello, you will be made to feel very welcome.
Job Title: Care Community Lead
Joined: 2017
Hi, my name is Roxy and I have worked for Barchester for seven years. I started as a senior carer and then worked my way up to become a care practitioner and I am now happy to be part of the team at Burwood Grange as care community lead.
Job Title: Head of Maintenance
Joined: 2025
Hello my name is Peter and I am the Head of Maintenance at Burwood Grange Care Home. I have worked in care for the last 12 years. I am originally from South Africa but have lived in the UK for the past 25 years.
I am very happy to be working alongside the team at Burwood Grange.
Job Title: Head Housekeeper
Joined: 2024
Hello, my name is Kate and I am the Head Housekeeper at Burwood Grange.
Although I have previously worked in Finance and Recruitment, I have worked in another care home for four years in the same role.
I feel it is a privilege to work at Burwood Grange in such a beautiful new home
Job Title: Senior Carer
Joined: 2023
Hello, my name is Mariana. Originally I come from Romania. I arrived in the UK in 2013 and have worked in care since. I am a senior carer at Silverbirch House. I decided to work for Barchester because it's such high quality and the training is excellent. It has been a big experience for me. I have enjoyed meeting my new team and getting to know them. My manager Louise is excellent and very helpful.
My family life is very busy with my own elderly parents. Many things I have learned already help me be a better carer to them, as they mean so much to me. Seeing other people happy brings me so much joy and I am proud to be a part of the team here.
Job Title: Senior Carer
Joined: 2017
Hello, My name is Felicia and I am a Senior Carer. I am from Romania and this is where I trained and worked as a nurse for 25 years. I love to care for people and I couldn't imagine doing anything else. I am very excited to be part of the Burwood Grange Team, I have worked for Barchester since 2017 and I feel very privileged to come and work in one of their luxury homes. I am very much looking forward to welcoming our residents and their loved ones and watching our family grow.
Job Title: Care Assistant
Joined: 2024
Hello, My name is Ewa, I am a care assistant. I feel very privileged to be part of the team here at Burwood Grange and I am excited to meet our first residents. Caring for people is my passion and being able to support people in this wonderful home is something I am very much looking forward to.
Job Title: Laundry Assistant
Joined: 2024
Hello, my name is Janet, I am the laundry assistant. I am very happy to be part of the team here at Burwood Grange.
I am very passionate about my work and take great pride in what I do. I feel very glad to be part of this journey with our new residents and my new team in this beautiful home.
Job Title: Admin Assistant
Joined: 2024
My name is Ana and I am Portugese. I came to the UK in 2017 with my daughter, which is when I started to work in the care industry. It is a very rewarding job and I feel happy to contribute to the well-being of others and make a positive difference in their lives. I am very happy for the opportunity to join the wonderful team at Burwood Grange and follow in their lead to provide fantastic care to our lovely residents.
Job Title: Hairdresser and Physiotherapist
Joined: 2016
Hi, my name is Delia and I am the resident hairdresser and physiotherapist at Burwood Grange.
I have worked with Barchester since 2016 and I am very happy to be part of the lovely team here.
