All fees are subject to a detailed needs assessment.
No visiting restrictions however ask visitors to avoid meal times to ensure residents enjoy an uninterrupted dining experience to support nutritional intake.
Ample free parking on-site.
Cherrybrook Care Home has a Review Score of 9.2 (9.227) out of 10, based on 9 reviews in the last 2 years. Over all time Cherrybrook Care Home has 9 reviews.
Review from Lisa B (Niece of Resident) published on 31 January 2025
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review. We are extremely pleased to read your positive feedback and couldn't be happier that you have peace of mind your uncle is being cared for so well.
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Review from L B (Godson of Resident) published on 3 January 2025
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review for Cherrybrook. We are extremely pleased to receive 5 stars in all areas and your complimentary feedback. It's extremely rewarding to receive such positive comments and we are delighted your experience has been such a success.
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Review from S B (Husband of Resident) published on 3 January 2025
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review for Cherrybrook. We are delighted to receive such positive feedback and thank you for your recommendation. Happy New Year!
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Review from Sam W (Friend of Resident) published on 3 December 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave us a review. We so appreciate your kind words and 5 star rating.
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Review from Jean W (Next of Kin) published on 20 November 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review and for your 5* rating! We are so pleased that your interactions with the team at Cherrybrook have been positive and for your future recommendations. The team at Cherrybrook go above and beyond to ensure the best care is delivered to everyone that comes through our doors.
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Review from J M (Mother of Resident) published on 23 October 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review as all feedback is extremely important to us. We are delighted your first impression of Cherrybrook has been positive and you found the service to be friendly and efficient with top rate care delivered.
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Review from Trevor B (Husband of Resident) published on 16 October 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave such a glowing 5* review. We're delighted to hear your wife's respite stay was a success and she was happy during her stay. The team at Cherrybrook strive to deliver the best standard of care and ensure all our residents and visitors have a positive experience.
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Review from D S (Daughter of Resident) published on 4 October 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review. We welcome all feedback and to receive such a positive 5* review has made our day! We are so pleased that your experience of Cherrybrook has been nothing but excellent and appreciate your recommendation.
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Review from A B (Son of Resident) published on 30 September 2024
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Reply from Lorraine Shannon, Business Development Manager at Cherrybrook Care Home
Thank you for taking the time to leave a review. We welcome all feedback and we are delighted your experience was 5* and so positive. Thank you for your recommendation from all the team at Cherrybrook.
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The Review Score of 9.2 (9.227) out of 10 for Cherrybrook Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.3 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.952 for Cherrybrook Care Home is calculated as follows: ( (99 Excellents x 5) + (5 Goods x 4) ) ÷ 104 Ratings = 4.952
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.275 Points relating to the number of positive Reviews for Cherrybrook Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 120 registered maximum number of service users is 24. 9 Positive Reviews ÷ 24 = 0.375
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Sep 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Response by Cherrybrook Care Home to this inspection report
In December 2022, the ownership of All Saints Ltd was transferred to the new provider. The home was refurbished and then taken out of dormancy in April 2024. The ‘Requires Improvement’ CQC report was acquired by the previous business. We look forward to the next inspection when we aim to improve this rating in line with the care currently being provided.
posted 04 Mar 2025
Cherrybrook is a new home and has numerous vacancies. Please contact directly for further information.
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Job Title: Home Manager
Joined: 2024
Hi, I am Ali and I am the Home Manager at Cherrybrook care home.
Job Title: Registered General Nurse
Joined: 2024
My name is Morgan and I am the Registered General Nurse at Cherrybrook Care home.
Job Title: Senior Care Assistant
Joined: 2024
My name is Katie and I am a Senior Care Assistant at Cherrybrook care home.
Job Title: Care Assistant
Joined: 2024
My name is Julie and I am a Care Assistant at Cherrybrook Care Home.
Job Title: Admin Manager
Joined: 2024
My name is Gemma and I am the Admin Manager at Cherrybrook care home.
Job Title: Receptionist
Joined: 2024
My name is Emma and I am the receptionist at Cherrybrook care home.
Job Title: Head Housekeeper
Joined: 2024
My name is Wendy and I am the Head Housekeeper at Cherrybrook Care Come.
Job Title: Laundry Assistant
Joined: 2024
My name is Claire and I am the Laundry Assistant at Cherrybrook Care Home.
Job Title: Maintenance Person
Joined: 2024
My name is Don and I am the Maintenance person at Cherrybrook Care Home