All weekly care fees will be confirmed after an assessment of the resident's needs has been completed, and choice of room/suite has been confirmed.
The home is now open! Please call to book a visit.
Parking available for visitors, please press the buzzer at the gate and the Reception Team will support.
Broomfield Village Care Home has a Review Score of 8.6 (8.630) out of 10, based on 5 reviews in the last 2 years. Over all time Broomfield Village Care Home has 5 reviews.
Review from Debbie W (Stepdaughter of Resident) published on 27 February 2025
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Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home
Thank you for taking the time to leave a review, and for such glowing feedback! It's been a privilege to support you and your stepfather with his move, and for him to be so involved in our Grand Launch was incredibly special for the whole team here at Broomfield Village. We look forward to seeing you again soon!
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Review from Kay C (Sister-in-law of Resident) published on 30 January 2025
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Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home
Thank you so much for your lovely review, Kay, it was a pleasure to read and I can't wait to pass your feedback on to our team! It's been a real privilege watching your loved one settle into Broomfield Village and become such an important part of our community. We look forward to seeing you again!
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Review from Jayne D (Daughter of Resident) published on 27 January 2025
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Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home
Thank you ever so much, Jayne, for your kind and heartfelt words. We're so thrilled that you've chosen Broomfield Village as Mum's home; it's been wonderful to see her settle in so well and the family enjoy their time visiting us too. I'll be sure to pass your feedback on to our team and thank you again for taking the time to write us your review.
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Review from T A (Grandson of Resident) published on 23 January 2025
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Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home
Thank you for spending the time to leave us a review, it was a pleasure to read and I'll be sure to pass your feedback on to our team. We've loved looking after your grandmother and are delighted that she's a part of our little community here at Broomfield Village! Thank you again.
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Review from Ruth A (Daughter of Resident) published on 23 January 2025
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Reply from Laura Mansfield, Customer Relationship Manager at Broomfield Village Care Home
Thank you for your kind words, Ruth, and for taking the time to leave your review. We're so pleased that both Mum and the family have enjoyed the facilities; it's been a pleasure welcoming you all to the home and seeing Mum settle into her new environment. She's a delight to look after and we're so thrilled to have Mum as a part of our community here at Broomfield Village.
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The Review Score of 8.6 (8.630) out of 10 for Broomfield Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.7 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.948 for Broomfield Village Care Home is calculated as follows: ( (55 Excellents x 5) + (3 Goods x 4) ) ÷ 58 Ratings = 4.948
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.682 Points relating to the number of positive Reviews for Broomfield Village Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 137 registered maximum number of service users is 27.4. 5 Positive Reviews ÷ 27.4 = 0.182
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
I've worked within the clinical sector across a range of independent hospitals, as a nurse practitioner and as a senior management level nurse. For the last 5 years, I've been working within the social care sector, managing teams within busy nursing homes.
My role as General Manager will be to support and build a team with a strong understanding of clinical and regulatory requirements, enabling them to deliver excellent care for residents and families, in a welcoming, happy environment.
When I'm not at work, you can find me knitting for my grandchildren, spending time with family & friends, and enjoying travelling with my husband throughout Europe!
Job Title: Deputy Manager
Joined: 2024
I'm a qualified nurse and have a wealth of experience managing a team, within the care industry in a busy nursing home.
I've joined the Principle family, sharing their ethos and values; to ensure that through my work, I can make people feel special every day.
In my role, I believe it’s important to have a strong understanding of clinical needs and regulatory requirements, along with good communication skills and a keen eye for detail.
Supporting and mentoring the team, is the key to feeling a sense of achievement at the end of the day, and in turn, delivering excellent care for both residents and their families.
Outside of work, I enjoy spending time with my children.
Job Title: Customer Relationship Manager
Joined: 2024
I’ve worked as a Customer Relationship Manager in the care sector for 6 years now, both commissioning new homes and supporting established homes with their customer relations.
My role is to introduce new families to the home, guide them through the process of looking into care for themselves or a loved one, and help them during the transition of moving from their home into a new community.
My passion for working in the care industry has grown significantly over the past 6 years, and continues to do so every time I make a difference in someone's life, by supporting them and their families during their move into residential care.
When I'm not at home, you'll find me spending time with my family and friends, participating at a local parkrun on a Saturday morning, or enjoying a coffee in one of Chelmsford's independent coffee shops!
Job Title: Business Administrator
Joined: 2024
My role at Broomfield Village is to oversee the administrative functions of the home, ensuring an efficient operation for not only our team but also our residents and their visitors.
My main responsibility is the management of various aspects of the business side of Broomfield Village, and in turn, supporting the delivery of high-quality care.