I have learned to enjoy this home as my calm, happy home and building on things learnt and planned
Margaret W (Resident)
The attention to detail and accommodation of food preferences are second to none.
Sam L (Daughter of Resident)
They are so kind, caring, super efficient and a very happy passionate team
Rosemary M (Daughter of Resident)
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Iris Court has a Review Score of 10 (9.952) out of 10, based on 21 reviews in the last 2 years. Over all time Barchester Iris Court has 21 reviews.
Review from C J (Friend of Resident) published on 5 February 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court
Thank you so much for your kind words! Your wonderful feedback is truly appreciated and will be shared with the team here at Iris Court whilst we look forward to seeing you again.
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Review from Sam L (Daughter of Resident) published on 20 December 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Cassie Hinton, Homes Services Advisor at Barchester Iris Court
Thank you so much for your kind words! Your wonderful feedback is truly appreciated and will be shared with the team here at Iris Court.
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Review from S W (Granddaughter of Resident) published on 14 November 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for the amazing feedback. It's gladly received and shared among staff. The team is encouraged by your kind words, Thanks a lot.
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Review from Glenn S (Son of Resident) published on 16 September 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you so much for your kind words! providing exceptional care and support to our residents is our top priority.
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Review from Rosemary M (Daughter of Resident) published on 12 August 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Review from N B (Brother-in-law of Resident) published on 6 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority!
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Review from Karen S (Daughter of Resident) published on 2 August 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you so much for your kind words! providing exceptional care and support to our residents is our top priority.
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Review from D D (Daughter of Resident) published on 2 August 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your comment. The team at Iris Court will be delighted to hear your feedback!
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Review from Margaret W (Resident) published on 15 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your lovely comment, it is appreciated, we are delighted you chose to stay with us.
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Review from Sandra H (Respite Resident) published on 15 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you very much for your lovely comment, the team at Iris Court will be delighted to hear your feedback.
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Review from Rachel C (Resident) published on 15 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for this lovely review, we are very proud of our home and the wonderful staff within it.
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Review from Richard F (Son of Resident) published on 9 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your comment. The team at Iris Court will be delighted to hear your feedback!
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Review from L D (Friend of Resident) published on 5 July 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for brightening our day with your kind review! Our team is passionate about making a difference in the lives of our residents!
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Review from Philip W (Son of Resident) published on 5 July 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your lovely comment, it is appreciated. The team at Iris Court are delighted to have your mum stay with us. These kind words will be relayed to the team.
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Review from S B (Granddaughter of Resident) published on 18 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for taking time to review our Iris Court care home and for your amazing 5- star rating. We are delighted with how satisfied you are with our home and the exceptional level of care provided by our dedicated staff team. Your review is truly invaluable to us, I will be sure to pass your kind comments on to the rest of the staff team.
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Review from S V (Friend of Resident) published on 13 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you very much for taking the time to send us this lovely review, it is appreciated.
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Review from S D (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your lovely comment. The team at Iris Court will be delighted to hear your feedback!
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Review from G S (Niece of Resident) published on 10 June 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you so much for your kind words! Providing exceptional care and support to our residents is our top priority.
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Care / Support
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Treated with Dignity
Food & Drink
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Review from A W (Son of Resident) published on 10 June 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you for your lovely comment; it is appreciated. The team at Iris Court are delighted to have your mum stay with us.
Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from S M (Friend of Resident) published on 31 May 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Babu Rangarajan, Senior General Manager at Barchester Iris Court
Thank you very much for taking the time to send us this lovely review, it is appreciated. Have a lovely day!
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The Review Score of 10 (9.952) out of 10 for Barchester Iris Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.952 for Barchester Iris Court is calculated as follows: ( (240 Excellents x 5) + (12 Goods x 4) ) ÷ 252 Ratings = 4.952
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Iris Court is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Hi, I am Babu the Senior General Manager for Iris Court Care Home. I am so proud to be able to lead a team of great carers at this beautiful new care home.
My vision is to build on the foundations that have been handed over to me and create a wonderful and person-centred care facility to aid the lives of all of our residents.
We will not only provide the highest levels of care in a premium environment but will also deliver an individual plan for every resident to ensure that their lives are truly enriched.
I have worked in the care sector for over 15 years now, beginning as a carer. I loved the role so much that I have worked in many different positions achieving a Level 5 NVQ in leadership and management to the regional director within the same company I also won the prestigious award of care home manager today where I find myself in the realm of this beautiful new home.
I am originally from the Pearl of the Indian Ocean, Sri Lanka which itself is a beautiful part of the world. I am a very proud husband and father to two beautiful daughters who motivate and support me every single day. It is this blessing that makes me a better leader as I am always striving to ensure that the way I would want my own loved ones to be cared for is exactly what my team and I will do every day.
Job Title: Deputy General Manager
Joined: 2024
Hi, my name is Tash and I am the deputy manager here at Iris Court I have worked in the care sector for over 14 years. I started as a carer many years ago and fell in love with the industry. I also studied in the industry and a very proud day for me was my graduation from the University of Coventry where I achieved a BA with honours in social care and health studies. This gave me a great platform to advance my career in the care sector.
During my time as a carer, I loved nothing more than sitting with my residents and chatting with them about their lives. I always found it so fascinating to hear their stories regarding the kind of life they led, the families they had and historic chapters of world history that they lived through.
Outside of my work I am married and am incredibly dedicated to family life. We spend a lot of time together socialising and enjoying family get-togethers. When I have time set just for me there is nothing more that I like than a bit of retail therapy and I can escape into a day that's all for me.
I am incredibly proud to be part of the opening of Iris Court, and I cannot wait to start our journey with our residents and provide our excellent person-centred care to enrich every day of their lives.
Job Title: Home Services Advisor
Joined: 2024
Hello, my name is Cassie,
I am thrilled to be part of the team at Iris Court, I have worked in the care industry for the last four years and love getting to making lasting bonds with our new residents and family members.
My role as the Homes Services Advisor means I am one of the first points of contact if you are searching for care for your loved one, and I guide you through the process up to move-in day, but from here you can always find me to answer any queries or helping your loved one to settle.
Outside of work, I am self-confessed gym lover! I enjoy spending as much spare time as I can with my family and friends. I also love travelling and exploring different parts of the world and pride myself on working in France and Spain.
Job Title: Home Administrator
Joined: 2024
Hello, I'm Trudi, and I'm honoured to serve as the Home Administrator at Iris Court. While I'm new to Barchester, my journey in the realm of care has been a rich tapestry of experiences. Previously, I've dedicated myself as a Senior Care Assistant in a Dementia Unit and as an Administrator in Mental Health Nursing Homes, equipping me with a deep understanding of the needs and nuances of compassionate care.
Outside of work, my heart belongs to my cherished family. With 35 years of marriage under my belt, my husband and I are proud parents to two wonderful daughters and doting grandparents to two grandchildren. Family gatherings are a cornerstone of my life; I find immense joy in connecting with my siblings, nieces, nephews, and their growing families.
In my downtime, you'll often find me exploring new destinations, lost in the pages of a captivating book, or immersed in the melodies of my favourite music. Above all, I treasure moments spent socialising with loved ones, cherishing each precious memory created. I'm excited to bring my passion for care and my love for building meaningful connections to the warm embrace of Iris Court.
Job Title: Head Chef
Joined: 2024
Hi, I am Jinesh, a seasoned professional in the care sector with an impressive 17-year journey dedicated to crafting culinary delights as a Head Chef. I have a passion for food that knows no bounds, I find sheer joy in my role, where it seamlessly blends imagination and creativity to tantalise taste buds and bring smiles to faces.
Being a chef is more than just a profession; it's a calling to spread happiness through food. I firmly believe that the right meal has the power to uplift spirits and create unforgettable memories. With each dish we create, I pour my heart and soul into perfecting flavours and presentation, ensuring that every bite is a delightful experience.
Beyond the kitchen, I find fulfilment in my role as a devoted husband and father of three beautiful children, cherishing every moment spent with his loved ones. When I’m not busy concocting delicious dishes, I love to indulge in my passion for travel, reading, and cooking. Travelling, in particular, holds a special place in my heart, as it not only exposes me to new experiences but also allows me to immerse myself in diverse cultures, languages, and cuisines.
Job Title: Activities Coordinator
Joined: 2024
Hello, I'm Natalie, and for nearly five enriching years, I've dedicated myself to the role of an activity coordinator. My passion lies in understanding the unique interests of each individual under our care. At Iris Court, I strive to craft activities tailored to the preferences of our residents, ensuring no one ever feels socially isolated. Whether someone wants to participate minimally or fully immerse themselves, my goal remains constant: fostering a sense of community and joy in every moment.
Join me as we embark on this journey of connection, laughter, and shared experiences. Together, let's create cherished memories that will illuminate the path ahead. Welcome to Iris Court, where every day holds the promise of something special.
Job Title: Head of Maintenance
Joined: 2024
Hello! I'm Csaba, Head of Maintenance at Iris Court. With a tenure at Barchester Healthcare since 2021, I bring a wealth of experience to my role. Before joining the care sector, I spent many years as a maintenance manager for retail establishments and office blocks.
Transitioning into the care sector was a deliberate choice driven by my desire to work directly with people. Every day, I find immense satisfaction in knowing that I can make a tangible difference to both my colleagues and our residents. It's the personal connections and the impact on their quality of life that truly drive me.
In my role, I strive to ensure that every corner of Iris Court is not just functional but also safe and comfortable for everyone who calls it home. Whether it's fixing a leaky tap or ensuring the heating system runs smoothly, I take pride in my work, knowing that it contributes to the well-being of our residents.
I find the work incredibly rewarding, and seeing the smiles on residents' faces makes all the hard work absolutely worthwhile.
Job Title: Senior Carer
Joined: 2024
Hi, I'm Donna, my passion lies in providing person-centred care, ensuring each individual's unique needs are met with empathy and understanding. I find immense fulfilment in accompanying others on their journey through their later years, cherishing every story and memory shared with me.
Recently, I achieved my NVQ Level 3 in adult social care, further enhancing my knowledge and skills to better serve our residents. Beyond the rewarding realm of caregiving, I find solace in the simple joys of life. Whether it's strolling along the seaside with my loyal companion or indulging in the tranquillity of assembling jigsaw puzzles, I relish every moment spent unwinding. Oh, and you might catch me enthusiastically tuning into daytime television, particularly captivated by the heartwarming tales of restoration on "The Repair Shop."
I'm thrilled to be part of the Barchester family, dedicated to enriching the lives of those we care for with warmth, respect, and dignity.
Job Title: Second Chef
Joined: 2024
Hello! I'm thrilled to welcome you to our care home. With 17 years of culinary experience across the Care Sector, Restaurants, and Pubs, I bring a passion for crafting delightful meals and fostering a warm, inviting atmosphere. My journey began at Catering College, where I earned my NVQ while honing my skills in a nursing home setting. Through an enriching apprenticeship, I immersed myself in competitions, even catching the eye of culinary legend Michael Roux, who graciously endorsed my talents.
Beyond the kitchen, I've embraced diverse roles, from captivating children as an entertainer to orchestrating bingo sessions - a testament to my vibrant spirit. Notably, I savoured the opportunity to train at Jamie Oliver's renowned restaurant in Milton Keynes, enriching my culinary repertoire.
Outside of work, you'll find me indulging in my passions for swimming and socialising, cherishing every moment with friends. My adventurous soul dreams of owning a food truck someday!
