Shenstone Court Care Home

1 Somers Road, Halesowen B62 8EN
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9.7 10 Reviews
  • Shenstone Court Care Home, Halesowen
Shenstone Court Care Home is a brand-new sanctuary nestled in the heart of Halesowen, a bustling town within the picturesque West Midlands. Designed with comfort and well-being in mind, the purpose-built care home promises a lifestyle of luxury intertwined with tailored care.

Shenstone Court is home to up to sixty-three residents, ensuring a cosy yet luxurious ambience where everyone will feel right at home. Spanning three floors, the care home offers a spectrum of personalised services, including residential, short-stay respite, and specialised dementia care. From the instant you cross the threshold, you'll be enveloped in the warmth of the inviting atmosphere.

Elevating the standard of care, the exceptional facilities are matched only by the compassion and kindness of the dedicated team. With a commitment to dignity and respect, the team prioritises not just physical needs, but also emotional well-being, fostering meaningful social interactions and support every step of the way.

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Care Provided by Shenstone Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jo Cox (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (63)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2024
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Shenstone Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,350
    • Self-Funded Residential Dementia Care from £1,350
    • RESPITE Self-Funded Residential Care from £1,400
    • RESPITE Self-Funded Residential Dementia Care from £1,400

  • All fees are subject to a care needs assessment. All fees quoted are a guideline, please contact the care home for a detailed price for your care requirements.
  • (these prices are only a guideline, please contact Shenstone Court Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Car parking available on site.


Shenstone Court Care Home Reviews (10)

9.7

Shenstone Court Care Home has a Review Score of 9.7 (9.655) out of 10, based on 10 reviews in the last 2 years. Over all time Shenstone Court Care Home has 10 reviews.

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Review from K H (Daughter of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has been our first experience of using a care home and my goodness we have been so very impressed. All the staff from the cheerful housekeepers all the way through to the professional yet approachable managers, have made everyday a pleasurable and happy experience. The staff's attentiveness is
admirable. The surroundings are beautiful and my father's room suits his every need and the meals are delicious and beautifully served.

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for your kind comments. It's a pleasure to welcome you to Shenstone Court. We are so happy to be able to offer your father the support he deserves. We look forward to continuing to work with you in the future.


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Review from Deb T (Daughter of Resident) published on 4 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my Dad's second visit to Shenstone Court Care Home. It's a lovely home, modern, clean and the staff are approachable, friendly, attentive and very caring. The food is varied and excellent. Visitors are treated great and can visit anytime all week. We have enjoyed some meals with Dad which makes
for a great visit. Other clients are friendly and love it when we take the great grandchildren and our dog to visit. I recommend having a look and considering Shenstone home. My dad is looked after, happy and safe. The family are very happy to have found such a great place.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court. It is our pleasure to care for your Dad and it is wonderful to read your kind words. I will pass on your comments to the staff team.


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Review from B H (Sister-in-law of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My brother-in-law has recently taken a room at Shenstone Court and seems to be happy there which is a great comfort to us.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave a review for Shenstone Court Care Home. It is our pleasure to care for your loved one and thank you for your recommendation.


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Review from K N (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Again, this care home has shown such dedication and support not just to its residents, but to the relatives too.
Communication is key at Shenstone Court, keeping relatives informed of any issues that may have occurred so that relatives still feel involved in the care and decision-making of their loved
ones.
Residents are taken on visits by minibus weekly; even if only one or two residents are going. I'm sure it can be soul-destroying for staff when they have tried so hard to encourage and get residents ready, only for the resident to change their minds but they do it with a smile.
Throughout the year, the home has decorated the reception area for Halloween, and Alzheimer's Day. Even decorated my mom's zimmer frame with a purple ribbon which was just so lovely and inclusive. I could write something every month, to be honest about this amazing care home. If you're looking for a special home to look after your relative, I would totally recommend Shenstone Care Home. Well done everybody!

Reply from Chris Ashford, Customer Relations Manager at Shenstone Court Care Home

Thank you for taking the time to share your thoughts on the services we offer here at Shenstone Court. We aim to provide a positive experience for everyone, and enjoy celebrating events - we now have the Christmas decorations too! I will share your comments with the rest of the team.


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Review from J B (Daughter of Resident) published on 2 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was safely cared for which enabled me to enjoy my holiday without worry for her wellbeing. She was treated with respect and humour and always seen as an individual with her own interests, likes and dislikes.
Oh, yes and they made a great cup of tea!

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for your lovely review. We truly appreciate you taking the time to write your comments, your feedback will be shared with the staff team. It was our pleasure to care for your mum and knowing that you had a worry-free holiday is heartwarming.


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Review from E M (Daughter of Resident) published on 5 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

As soon as I walked through the door, I knew this was the place for my Mum. The staff are friendly as if I have known them for years. I was kept informed all the way to when my Mum moved in. It's made easy for me. Definitely will recommend it.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving a review for Shenstone Court Care Home. Your comments and feedback are truly appreciated by all the staff team. Warm regards.


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Review from J W (Daughter of Resident) published on 11 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Shenstone Court in August after a stay in hospital. Mum has Pulmonary Fibrosis so she is on permanent oxygen. The stay was an initial 2-week respite stay but Mum very quickly felt at home and realised the level of care she now requires. We cannot praise the care highly enough- truly superb.
The carers have all made such huge efforts to welcome Mum, care for her needs both emotionally and physically, and get to know her on a personal level. This is so important to Mum. They chat with her and share their own lives and experiences and Mum loves this. She has got to know them all and adores every single one. Her bedroom is so well equipped and beautifully furnished. They care and attend to everything. Food is amazing- Mum had lost her appetite due to her illness and the breadth and variety of options have reignited her enjoyment in eating. The carers eat alongside their residents, encouraging them to eat in the dining room whenever they can. Excellent in every way.

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Review from Christine R (Sister of Resident) published on 17 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, good food. Excellent care is provided to all residents. Encourage residents to join in activities to help them just to being in care.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for leaving your review for Shenstone Court Care Home. Your kind words and positive feedback will be shared with the staff team. It's our pleasure to have your sister as part of the Shenstone Court family.


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Review from David C (Son of Resident) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother came here for respite care and I can only say that everything was excellent from start the finish. The team are all incredibly friendly and professional. The building is well thought out and immaculately kept and the little touches make it feel like home. The food was great and nothing was
too much trouble if something different was wanted. The biggest thing for me was how they treated each resident as an individual, each with their own story
We were sad to say goodbye. Thank you team - we hope to be back soon.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to leave your review for Shenstone Court Care Home. Your kind words and feedback are truly appreciated and valued. It was a pleasure to care for your mother during her respite stay and you are all welcome back when the need arises. Warmest regards.


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Review from Adam B (Son of Resident) published on 26 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful surroundings, like being on an expensive cruise. Excellent food, staff are very helpful and very friendly. A real home from home. Highly recommended. If you're looking for luxury you won't be disappointed.

Reply from Jo Cox, Home Manager at Shenstone Court Care Home

Thank you for taking the time to write a review for Shenstone Court Care Home. Your kind words and feedback is appreciated and will be shared with the staff team.


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Current Review Score: 9.7 (9.655)

Overview of Review Score

The Review Score of 9.7 (9.655) out of 10 for Shenstone Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.874 for Shenstone Court Care Home is calculated as follows: ( (104 Excellents x 5) + (15 Goods x 4) ) ÷ 119 Ratings = 4.874

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.781 Points relating to the number of positive Reviews for Shenstone Court Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8. 10 Positive Reviews ÷ 12.8 = 0.781

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (1)

Jo

Jo Cox

Job Title: Home Manager

Joined: 2024

Jo Cox is our Home Manager at Shenstone Court. She is passionate about providing the highest standards of care and support for our residents. Jo and her team take time to get to know each of our residents and their families individually to provide the very best person-centred care and support.


Frequently Asked Questions about Shenstone Court Care Home

What types of Care is Shenstone Court Care Home registered for?

Older Person Care, Dementia, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Shenstone Court Care Home provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Shenstone Court Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Shenstone Court Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Shenstone Court Care Home to the centre of Halesowen?

0.4 mile(s) as the crow flies, distance by road may be significantly further.