Our all-inclusive fee covers everything - hair do, nails, newspapers, having family & friends for a meal, trips out, activities, accompanied healthcare appointments, everything! Just relax and enjoy all the amazing things we have to offer.
Parking available in THE on-site care park, including electric vehicle charging.
Cayton View Care Home has a Review Score of 8.8 (8.844) out of 10, based on 5 reviews in the last 2 years. Over all time Cayton View Care Home has 5 reviews.
Review from Rebecca A (Daughter of Resident) published on 31 January 2025
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Leah Moon, General Manager at Cayton View Care Home
Thank you very much for your kind review which means a lot to us. I am very glad you have felt well-supported with the transition and that your mother has settled in so well. We are very proud of our team and new home so it is wonderful to get such feedback. Thank you.
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Review from Louise C (Daughter of Resident) published on 29 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Tobyn Dickinson, Director at Cayton View Care Home
Many thanks for your kind review and recognition of our team, facilities and the moving-in process. Feedback is very important to us and this will be shared with our team.
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Review from Elizabeth K (Sister of Resident) published on 29 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Leah Moon, General Manager at Cayton View Care Home
Thank you very much for your kind review. We are very glad you find our team so warm and friendly. Seeking to be a haven of reassurance and comfort is exactly what we want to achieve and we are glad your sister has settled in so well.
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Review from Jayne J (Mother of Resident) published on 24 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Leah Moon, General Manager at Cayton View Care Home
Thank you very much for your kind review. It was a pleasure to have your son with us and we are very glad we were able to support him and your family.
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Review from Debi L (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Leah Moon, General Manager at Cayton View Care Home
Thank you very much for your kind review. It was a great pleasure to welcome your dad as our first resident and to have him with us. Thanks for your support and we hope to see him again soon.
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The Review Score of 8.8 (8.844) out of 10 for Cayton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.965 for Cayton View Care Home is calculated as follows: ( (55 Excellents x 5) + (2 Goods x 4) ) ÷ 57 Ratings = 4.965
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.879 Points relating to the number of positive Reviews for Cayton View Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 5 Positive Reviews ÷ 13.2 = 0.379
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: CEO
Joined: 2022
Following a successful 15-year career in fund management, Tobyn moved into the care sector in 2020 to follow his passion for enhancing the lives of elderly people. He co-founded luxury care home provider Elmfield Care and commissioned two homes in Wiltshire. He then started Cromwell Care in 2022, a luxury care home provider that opened The Mayfield Care Home in Whitby in March 2023. The Mayfield has won numerous awards since it opened and quickly developed a reputation in the area for providing the highest quality care and a fantastic lifestyle in luxury surroundings. Following the success of The Mayfield, Cromwell Care is now opening Cayton View, near Scarborough, in October 2024. Tobyn is passionate about building a talented, compassionate team to look after Cayton View's residents.
Job Title: General Manager
Joined: 2024
Leah's care journey started when she was 18 as a community care worker. This progressed into residential care and eventually management in a residential & dementia care setting. During that time she built up her knowledge, skills and qualifications that have enabled her to succeed in her management roles.
"It is a pleasure to have joined a successful team with strong values and effective systems and processes. I am committed to ensuring that Cayton View is the first choice for care-seekers in our community and to help quickly and efficiently with any questions or enquiries that may arise."
Job Title: Receptionist/Administrator
Joined: 2024
Jo will be the first warm and welcoming face you’ll see upon entering Cayton View, and she will play a vital role in the smooth operation of the home. With many years of experience as a Medical Secretary in the NHS, Jo brings a wealth of relevant knowledge to her role at Cayton View. Outside of work, she enjoys spending quality time with her family, taking care of her dogs, and roller dancing!
