This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Rose Water Place has a Review Score of 9.9 (9.913) out of 10, based on 13 reviews in the last 2 years. Over all time Barchester Rose Water Place has 13 reviews.
Review from S H (Wife of Resident) published on 23 December 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the kind feedback, and I will pass this on to the team. It was our pleasure to care for your husband at Rose Water Place. We wish you and the family a Merry Christmas.
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Review from David F (Friend of Resident) published on 16 December 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the feedback, David. We have changed our wine list now to ensure we wouldn't need any more corkscrews in the future!
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Review from S C (Friend of Resident) published on 20 November 2024
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Reply from Samantha Bright, HSA at Barchester Rose Water Place
Thank you for the feedback. We will ensure that your lovely comments are passed on to all of the team.
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Review from S M (Husband of Resident) published on 20 November 2024
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Reply from Samantha Bright, HSA at Barchester Rose Water Place
Thank you for the feedback. We are looking at how you feel with the activities we offer and would love some more detail from you. Looking forward to seeing you at Rose Water Place for a chat and a coffee!
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Review from Iain S (Brother of Resident) published on 13 November 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the feedback. We are looking at how you feel with the safety/security and the food/drink we offer, and would love some more detail from you. Looking forward to seeing you at Rose Water Place for a quick chat and a cuppa!
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Review from Sue H (Niece of Resident) published on 9 September 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the feedback. We are pleased that we are able to provide that homely environment, and the family is reassured of your aunt's care. Can't wait to share some cakes again with you!
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Review from Amy W (Granddaughter of Resident) published on 3 September 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the review. I would like to hear more of your valuable feedback on cleanliness and value for money, and would like to hear from you the next time you're in. Looking forward to this.
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Review from B W (Granddaughter of Resident) published on 3 September 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the review. I would like to hear more of your valuable feedback on Cleanliness and Value for Money, and would like to hear from you the next time you're in. Looking forward to this.
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Review from M W (Granddaughter of Resident) published on 3 September 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for your review. We here at Rose Water Place Care Home ensure that we collaborate with residents and their families to make sure we provide the best care and life enrichment possible.
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Review from Chanelle H (Daughter of Resident) published on 14 August 2024
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Review from J E (Daughter-in-law of Resident) published on 14 August 2024
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Review from Jan B (Niece of Resident) published on 25 July 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the kind words, Jan. From assessment to admission and now her permanent stay at Rose Water Place Care Home, your aunt has always been a delight as you are, and we are happy to coax her out of her shell and ensure that she joins life-enriching activities. We strive to provide great care and support, and your feedback is important to us.
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Review from Lynn O (Wife of Resident) published on 25 July 2024
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Reply from Hadrian Rodriguez, General Manager at Barchester Rose Water Place
Thank you for the feedback, Lynn, this is much appreciated. It was our pleasure to get to know you and your husband. We can't wait to see you all again in October.
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The Review Score of 9.9 (9.913) out of 10 for Barchester Rose Water Place is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.928 for Barchester Rose Water Place is calculated as follows: ( (141 Excellents x 5) + (11 Goods x 4) ) ÷ 152 Ratings = 4.928
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.985 Points relating to the number of positive Reviews for Barchester Rose Water Place is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2. 13 Positive Reviews ÷ 13.2 = 0.985
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2017
My name is Hadrian, and I am the General Manager at Rose Water Place.
I am extremely passionate about the care we provide to our residents here at Rose Water Place, as well as their loved ones. Our team delivers dedicated person-centred care within a luxury environment and ensures that every opportunity to “Celebrate and Enrich Life” is taken with both hands here.
From our personalised life enrichment, to restaurant-style dining, we are here to meet our residents’ every need.
I am a dedicated registered adult nurse with experience in a variety of settings in Barchester Healthcare and the NHS. I have followed my heart into Care Homes after caring for my grandmother with Parkinson’s Disease and Dementia many years ago. These experiences have allowed me to grow into a leader of our community dedicated to providing person-centred care and living to ensure that quality is always the priority.
I look forward to welcoming you to our Home for a cup of tea and a slice of homemade cake!
Job Title: Deputy Manager
Joined: 2024
Hi there! I am Krzysztof and I am the Deputy Manager at Rose Water Place.
I have been dedicated to providing compassionate care for over a decade. My journey in care began in 2012 as a Care Assistant, where I quickly developed a passion for making a positive impact on residents' lives.
I have previously worked as a Senior Care Assistant and a Team Leader. In these roles, I focused on ensuring smooth operations, supporting care staff, and creating a safe, supportive environment for residents, especially those with dementia.
Now, I am excited to start a new chapter in my career as the Deputy Manager at Rose Water Place. In this role, I look forward to continuing my commitment to high-quality care and effective team management.
What drives me is a genuine desire to improve the lives of those I care for. I strive to foster a warm and positive atmosphere for both residents and staff, ensuring everyone feels valued and supported.
Thank you for taking the time to learn a bit about me. I’m excited to continue this journey and bring my passion for high-quality care to new challenges and opportunities.
Job Title: Home Services Advisor
Joined: 2019
My name is Sam and I am the Home Services Advisor here at Rose Water Place.
I have worked in care homes as both Administration Manager and Sales & Marketing since 2011. Rose Water Place will be the 4th home I have had the privilege of being part of from the very beginning of the home’s journey and delighted to be part of the team.
From your initial enquiry, I am here to guide and support you through this journey to make this process as seamless and stress-free as possible for you and your loved ones and understand how emotional and difficult this choice may have been.
It’s a privilege to spend time listening to residents' stories and finding out what is important to them and their families, and a pleasure to be able to work in their homes and be part of making new memories.
I am excited to start building strong links with the communities, benefitting our residents, local community and businesses.
If you have any questions about Rose Water Place and would like to visit please contact me. I look forward to welcoming you to our lovely home.
Job Title: Administrator
Joined: 2024
Hi. My name is Hayley and I am the Administrator at Rose Water Place.
I have accumulated many years of administration and finance experience in various roles and sectors.
As the Home Administrator, I coordinate and facilitate all administration within the home for residents and staff from contracts and recruitment to finance and procurement.
I am here to help potential residents and families navigate their way around fees and funding and assist all in any way I can.
Job Title: Activities Coordinator
Joined: 2024
Hi, my name is Georgia and I am the Activities Coordinator here at Rose Water Place.
I have done various roles in the care industry from being a carer, to activities, to administrator. I have enjoyed every role but I feel activities are my calling. I love making our residents smile and enjoy spending time with them and listening to every life story and ambition.
During COVID-19, I won a regional and national award for activities and had the opportunity to have afternoon tea in the House of Lords.
Job Title: Maintenance Manager
Joined: 2024
Hi, I’m Robert and I am the Head of Maintenance here at Rose Water Place.
I have been with Rose Water Place since spring 2024. Before this, I worked in the general building sector for 36 years.
Working at Rose Water Place has been an interesting direction change, from carrying out basic routine maintenance to ensuring the building is kept fully functioning at all times to provide a safe and warm home for the residents.
Job Title: Head Chef
Joined: 2019
My name is Suraj and I am the Head Chef at Rose Water Place.
I have always had a passion for cooking and creating new recipes. I studied hotel management in London and have worked in restaurants in Mayfair and Chelsea. I have previously completed Barchester's chef academy which helped me to further develop my skills.
I love sports and spending time with my family.
Job Title: Administrative Assistant
Joined: 2024
Hi, my name is Lorraine and I am the Administration Assistant at Rose Water Place.
I have several years of experience as an Administration Assistant and was a carer in the community for 4 years. I got into the care sector after losing my partner and decided that I wanted to assist and support people. I thoroughly enjoyed being a carer but after an injury, I decided to return to an admin role. I still wanted the opportunity to be able to help others, just from a different perspective. It’s nice to know you can make a difference to someone’s life even if it is just to lend an ear.
Job Title: Senior Care Assistant
Joined: 2022
My name is Gladys Dzowa and I am a Senior carer here at Rose Water Place.
Before becoming a Senior Carer I worked as a care assistant. I have managed to thrive and grow within Barchester. I am a self-driven individual who works to exceed expectations. I have worked in end-of-life care, helping residents in palliative care be as comfortable as possible in their last days of life.
I am looking forward to providing the best quality of care and also meeting the individual's needs by giving person-centred care.
Job Title: Senior Care Assistant
Joined: 2022
My name is Loveness and I am a Care Assistant at Rose Water Place.
I am driven and energetic with strong interpersonal skills. I have experience with accurate reporting and effective communication skills. I have a wealth of experience working with multi-disciplinary teams to respond to the needs of vulnerable people. I am eager to contribute to team success through hard work attention to detail and excellent organisational skills. I am motivated to learn, grow and excel in the field of care and providing excellent support services.
Job Title: Senior Care Assistant
Joined: 2020
My name is Aimee and I am one of the Senior Carers at Rose Water Place.
I have been working in social care for over 23 years and started working for Barchester in 2019 as a senior care assistant. I gained a lot of knowledge and experience and progressed to train as a care practitioner, where I was able to put my skills and knowledge to use working along side Registered Nurses.
I decided to change roles as I wanted to gain more knowledge and learn another side of the business and became part of the administration team, where I progressed from admin assistant to administrator.
This made me realise that my passion is caring for residents and interacting with them.
I have now transferred to Rose Water Place to lead a team of care assistants to provide the best possible care.
Job Title: Care Assistant
Joined: 2024
My name is Remee and I am a Care Assistant at Rose Water Place.
I have previously looked after children in a nursery but caring for the elderly and vulnerable has always been something that I have been interested in and I am passionate about health and social care.
I am good with people and have a friendly approach and caring attitude which is important when looking after our residents and will help me progress further in my career.
Job Title: Care Assistant
Joined: 2024
My name is Tendai and I am a care assistant at Rose Water Place.
I am a free-spirited individual, embraces the joys of motherhood. I delight in various activities, including travelling, reading devotional books and constantly elevating myself to become a better version.
As a care assistant, I bring this same spirit of growth and nurturing to my role. Embracing the joys of motherhood has taught me the importance of passion and constant self-improvement. Just as I strive to elevate myself, I am dedicated to uplifting those I care for. Providing the residents with the support and encouragement they need to thrive. I find immense fulfilment in caring for others and fostering open communication, ensuring that each individual feels valued and understood.
Job Title: Care Assistant
Joined: 2024
My name is Madalena and I am a care assistant at Rose Water Place.
I have a passion for caring for the elderly. With almost 2 years of experience in the care industry, I have developed a strong set of skills and a track record of success. Having a passion for helping and caring for the elderly pushed me to work in the care sector. Giving dignity to the elderly, the best of their lives to the end of life, to respect and show them love.
Job Title: Care Assistant
Joined: 2024
Hi, my name is Randy and I am a care assistant at Rose Water Place.
I am a very caring care assistant and I enjoy helping older people to have an impressive range of quality care services that are tailored to their needs, preferences and interests, enabling them to live fulfilling lives. As well as providing permanent and short-term care, my passion is to deliver to our residents the highest standard of care and put each individual's needs, desires and choices at the heart of the care we provide.
Job Title: Care Assistant
Joined: 2024
My name is Felicia and I am a care assistant at Rose Water Place.
I have worked in the car sector for 4 1/2 years and I am extremely passionate about my job. Because I love what I do, I have a source of motivation that drives me to do my best.
I am competent and able to build a good rapport with the residents and members of staff. My passionate nature allows me to place residents' needs preferences and dreams at the centre of what I do.
Job Title: Care Assistant
Joined: 2024
Hi, my name is Januka and I am a care assistant at Rose Water Place.
I have completed my diploma in nursing at Oasis Medical College, Bharatpur in Nepal. I have 4 years of experience in ICU. I am a friendly, cheerful person and passionate about helping people in their time of need. I truly love caring, helping and interacting with the residents which gives me great satisfaction.
Job Title: Kitchen Assistant
Joined: 2024
My name is Mitchell and I am the kitchen assistant at Rose Water Place.
I have 9 years of catering experience and 2 years of working in care.
Working in Barchester is a great opportunity to learn new skills and progress further in my career.
Job Title: Hostess & Housekeeping Assistant
Joined: 2024
My name is Neave and I work as a hostess and housekeeping assistant at Rose Water Place.
I have worked in hospitality for 2 years and I am passionate about giving everyone I serve the best service.
I love being able to sit with the residents hear about their stories and build a relationship with them.