I have been impressed by the kindness and caring shown to my Mum
Helen M (Daughter of Resident)
Such a relief to know mum is in such a caring place with lots of activities
Valerie R (Daughter of Resident)
The staff have been incredibly patient and encouraging and he is a different person.
Katie P (Daughter of Resident)
Please contact The Manor House Roundhay to discuss your care needs and our fees with a member of our team.
Visitors are welcome at The Manor House Roundhay.
Onsite parking is available, including disabled spaces.
The Manor House Roundhay Care Home has a Review Score of 10 (10.000) out of 10, based on 19 reviews in the last 2 years. Over all time The Manor House Roundhay Care Home has 19 reviews.
Review from Allie W (Daughter-in-law of Resident) published on 6 March 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you very much for taking the time to review our lovely home and for your fantastic feedback about both our beautiful environment but also our happy atmosphere. Your parents in law are delightful people and we are so lucky that they have come to join us at the Manor House Roundhay. They have settled so well with us and its a pleasure to care and support them both. They are certainly living life to the full and enjoying the all the facilities, the care support, but most of all the wonderful activities. Watching them dance together in the caf bar during live entertainment is a wonderful sight and their joy and happiness is fantastic to witness. We are delighted that they are settled, content and seem to be having a fabulous time with us. Once again thank you for your lovely review which I will ensure to share with the home team.
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Review from C B (Daughter of Resident) published on 6 March 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
We would like to say a massive thank you for spending the time to submit such a beautiful review for the Manor House Roundhay. We totally understand how hard it must be to make such a difficult decision to move mum and dad into a care home environment. However, we would like to say how honoured we are that you chose us and trusted us to care for your wonderful mum and dad. They are a fantastic couple and the entire staff team will say the very same thing, that it is such a delight to have them stay with us. They honestly seem to enjoy everything in the home and really living life to the full and it fabulous that they have settled from day one into life at the Manor House. They settled with ease and continue to be having the best life and very happy and this is the greatest compliment to us all. Once again we are truly thankful for your review and I will ensure to share with the home team.
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Review from A P (Daughter of Resident) published on 30 January 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you so much for taking the time to write such a wonderful review about the care and support of your father. After moving from another home he has settled so well with us, we are delighted with how quickly he has adjusted to his new home. He is an absolutely delightful man with a fabulous character and he engages amazingly well with the staff team who are patient, kind and caring. We are so pleased and are very happy that you feel so positively about our team and how they treat your father with the utmost respect. I know the team will be delighted with your feedback and I will ensure that I share this review with them. Once again thank you for taking the time to review The Manor House Roundhay and for the trust you gave us to care well for your father. To know that you feel very happy in your decision to move him to our home is such a great compliment.
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Review from Dave P (Brother of Resident) published on 30 January 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you so much for your lovely review of our care home and it is fabulous to hear that you are so happy with the care and support your brother is receiving. We appreciate as a home team how difficult this can be for family members and we are so proud and happy that we are providing comfort to the family and in particular his loving wife. We know that the residents are at the heart of all we do every day, but we also know how important it is for families to have reassurance that their loved one is receiving the best of care. We are also so happy to see how your brother has really settled with us and how much more engaged he is within his daily life, he has the brightest of smiles! Once again thank you for spending the time to review our home and I will ensure that I share your fabulous praise with the team.
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Review from Georgina G (Daughter of Resident) published on 15 January 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you so much for leaving such a lovely review, it means so much to the whole home team that residents and families feel well-supported and cared about. It's a special journey that we take together, from the point of enquiry through to admission and well beyond as residents settle into their new home. Your Mum is a wonderful lady and we all enjoy her company, she is an absolute pleasure to care for and is a ray of sunshine who makes us all smile every day. We thank you for trusting us to care for her and are so happy to hear your compliments. It's wonderful to receive such high praise, for not only our beautiful environment, but also our caring team who work so hard to make the home a special place. I will ensure to share your fabulous comments with our staff team and once again thank you for taking the time to leave your beautiful review.
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Review from Robert W (Friend of Resident) published on 13 January 2025
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
We would like to thank you for your lovely review and the time you have taken to express how much you have enjoyed visiting your friend at The Manor House Roundhay. We are very proud of our beautiful home and we are so pleased you agree we have a 5-star luxury environment and that you enjoy coming to see us. We very much enjoy your company and love getting visitors to the home as the whole team pride themselves on making residents, families and friends feel welcome and cared about. It's such a pleasure to meet great people like yourself and we cannot thank you enough for your lovely words, I will ensure I share this with the home team.
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Review from Sally R (Friend of Resident) published on 7 January 2025
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Reply from Clare Erskine, Manager at The Manor House Roundhay Care Home
We thank you so much for your lovely review of our home and it's fabulous to hear that your mum has settled so well with us. We do appreciate that it can be very daunting moving into a care home and the team are very sensitive to this. We pride ourselves on kindness and compassion and try very hard to welcome everyone warmly into our home. We are so pleased to hear that your mum is also enjoying our wonderful food and the also the varied activities. Once again thank you so much for spending the time to review our home and I will ensure I share this with the home team.
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Review from Beverley O (Daughter of Resident) published on 24 December 2024
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you for your lovely review of our beautiful care home and your fantastic comments about the luxury environment we offer. Your mum has settled so well with us, and I know she is enjoying many aspects of living at The Manor House Roundhay, she is enjoying the food and activities and very much flourishing in her everyday life. She is such a delight to support and care for and is a fantastic character who has soon settled well with us and already has a firm place in all our hearts. We thank you for choosing our home and trusting us to care well for Mum, we are so happy that you are happy and that indeed is testimony to the lovely team across the whole home. I cannot tell you how much we appreciate your wonderful review, and I will make sure that I share this with the whole team. Once again thank you so much for your kind words, this is so very appreciated by us all.
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Review from Alison M (Daughter of Resident) published on 20 December 2024
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you for taking the time to leave such a fantastic review of The Manor House Roundhay and for the lovely compliments regarding our caring team who really do go above and beyond for everyone. We are so pleased that following your Mum's transfer from another home, she has settled with us so well and is really enjoying staying here. It great to see her so content, engaged, happy and smiling. She is a real delight to support and I know the staff very much enjoy her sense of humour, fabulous stories and spending time with her as she shares her wonderful memories with us. We also know your Mum is very familiar with the local area, in particular Oakwood and Roundhay Park, so we are really pleased she is able to enjoy the view overlooking the park from her room. We have loved getting to know your Mum and all your wonderful family and we thoroughly enjoy your visits. Thank you so much for your lovely review and I will make sure I share this with all the team.
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Review from R H (Friend of Resident) published on 19 December 2024
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you so much for such a glowing review of our care home and we very much appreciate your time in submitting this lovely review. We are so pleased your close friend has settled well with us and seems to be thriving in our home. It is important to us that our residents feel cared about, listened to and respected and the team go above and beyond in making sure The Manor House is a real home from home. We understand the very difficult decision to move from another care home to a new care home and how daunting this must have been for her. However, with lots of gentle support we have seen the most amazing progression and positive transformation and we are delighted to see her so content and settled. I will ensure I share your fabulous review with the staff team and once again thank you very much for such a positive review of our lovely new care home.
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Review from Katie P (Daughter of Resident) published on 13 December 2024
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Reply from Clare Erskine, Home Manager at The Manor House Roundhay Care Home
Thank you for taking the time to review The Manor House Roundhay and we are pleased that you rate our overall experience as excellent. We have loved welcoming your father into the home, and it's been wonderful to see him blossom in the short space of time he has been with us. We appreciate your lovely comments, which I will ensure to pass on to all the team.
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Review from Jo K (Daughter of Resident) published on 12 December 2024
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Reply from Clare Erskine, Manager at The Manor House Roundhay Care Home
Thank you so much for taking the time to review The Manor House Roundhay, we are so delighted with your excellent feedback. Dad has settled well with us and as you express the transfer from another home to our home was very smooth indeed. We pride ourselves on getting to know our residents prior to admission and making sure that all our staff team are well prepared and waiting with a very warm welcome as new residents arrive. I will ensure that I share your lovely compliments with the staff team, who will be delighted with your feedback. Once again, we thank you so much for your lovely review and we are so happy that Dad is settled, and you are feeling very happy with the care and support from our home team.
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Review from Emma T (Daughter of Resident) published on 5 December 2024
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Review from Martin S (Son of Resident) published on 21 November 2024
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Review from Helen M (Daughter of Resident) published on 18 November 2024
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Review from Valerie R (Daughter of Resident) published on 15 November 2024
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Review from Ritu S (Relative of Resident) published on 4 November 2024
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Review from David C (Son of Resident) published on 31 October 2024
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Review from Barry A (Son of Resident) published on 30 October 2024
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The Review Score of 10 (10.000) out of 10 for The Manor House Roundhay Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for The Manor House Roundhay Care Home is calculated as follows: ( (224 Excellents x 5) ) ÷ 224 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for The Manor House Roundhay Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have three vacancies for care. Please contact The Manor House Roundhay directly for further information.
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Job Title: Home Manager
Joined: 2024
I am very excited to introduce myself as the home manager of The Manor House Roundhay. I have a strong background within health and social care; I am a qualified nurse and have a BSc Honours in health and social care. Throughout my degree I took a particular interest in supporting older people in a care setting and I have a special interest and knowledge base around dementia care.
I have had several roles in care settings and have been a registered manager for 8 years. The people who choose to live here will always be my priority; I have a passion for celebrating individuality and understanding personal journeys through life story work.
I am extremely family orientated and am committed to looking after people in my care the way I’d expect my loved ones to be supported.
Job Title: Deputy Manager
Joined: 2024
Sharna has a degree in Biomedical Sciences and has worked in care since 2018. She started her career as a carer, worked towards her NVQ and then became a dementia Care Coordinator.
Before coming to us at The Manor House Roundhay, Sharna took on the dementia lead position as her work with dementia is something she is incredibly passionate about and wants to raise awareness and erase the stigma surrounding the condition.
Sharna has two dogs who we hope will come to spend time at The Manor House Roundhay soon – as we love pets!
Job Title: Chef Manager
Joined: 2024
Howard is a seasoned professional with a rich and diverse background in the culinary world! With 30 years of experience under his belt, including 7 years specifically in the care industry, he brings a wealth of knowledge and expertise to his role. Howard's speciality lies in cooking Indian cuisine, furthermore, he enjoys creating dishes inspired by Greece and Italy.
Outside of the kitchen, Howard loves spending time with his dog, watching rugby union, and travelling with his wife.
Job Title: Home Administrator
Joined: 2024
My name is Sam and I'm the Home Administrator at The Manor House Roundhay. I have recently started working for Anchor, after coming from a Resident Services background.
I'm really looking forward to familiarising myself with our brand-new, luxurious home and meeting all of our prospective residents and their loved ones. I'm passionate about helping people and ensuring everyone has the best experience possible throughout their journey with us.
When I'm not working, I love studying history and I'm a passionate baker! So, feel free to have a chat with me whether it’s about history, baking, or anything at any time.
Job Title: Activity Coordinator
Joined: 2024
Chloe has extensive experience as an activities and well-being coordinator and is dedicated to enhancing our resident's lives and experiences within our beautiful home.
Chloe’s journey into the care industry began as a Healthcare Assistant, where she found a great passion in ensuring that residents receive the best care and thrive in their new environment. This enabled her to grow into a fabulous Activities Coordinator.
Before working in care, Chloe was at university and completed a degree in Art and Design and is professionally trained in glass and ceramics meaning that we can have lots of lovely things made at The Manor House Roundhay.
She is dedicated to listening to each and every one of our residents making sure there is a personalised experience, offering a range of activities for everyone.