This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Pittsmead Grange Care Home has a Review Score of 9.9 (9.929) out of 10, based on 20 reviews in the last 2 years. Over all time Barchester Pittsmead Grange Care Home has 20 reviews.
Review from Gill B (Respite Resident) published on 11 April 2025
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for such a wonderful review. It was a pleasure looking after her during her stay and we look forward to welcoming her back soon.
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Review from Alison E (Daughter of Resident) published on 16 January 2025
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind review. We will look forward to welcoming your mother back soon.
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Review from G E (Son of Resident) published on 6 January 2025
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind review. We are delighted your mother has settled in so well and enjoying life at Pittsmead Grange. We will be delighted to continue offering her the support she needs.
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Review from Maureen P (Resident) assisted by family/friend published on 20 December 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you, Maureen, for such a wonderful review. We are delighted you are settled into life at Pittsmead Grange and enjoying all we offer. Congratulations on your appointment as resident ambassador.
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Review from A P (Daughter-in-law of Resident) published on 18 December 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind review. We are so pleased Mum has settled in so well and enjoying life at Pittsmead Grange.
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Review from E C (Daughter of Resident) published on 4 December 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you so much for your very kind review. We are pleased your mum has settled so well and enjoying life at Pittsmead Grange. We look forward to her joining us permanently.
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Review from P M (Daughter of Resident) published on 18 November 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind review. We are so pleased your dad has settled into life at Pittsmead.
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Review from V R (Daughter of Resident) published on 29 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you so much for your kind review. We are delighted that both you and your father felt happy with his recent stay with us. We look forward to his next stay.
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Review from K O (Solicitor of Resident) published on 21 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you so much for your lovely review. We are so pleased you enjoyed your recent visit and afternoon tea. We look forward to welcoming you back!
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Review from Antony M (Son of Resident) published on 16 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for such a wonderful review. We are so happy that your parents have settled in well and enjoying life at Pittsmead Grange.
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Review from Debra B (Daughter of Resident) published on 16 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for such a wonderful review. We are delighted your parents and your experience has been so positive. Our residents are first and foremost in everything we do. We are so glad that you appreciate us.
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Review from Connie B (Private Carer of Resident) published on 10 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for such a wonderful review, we are so pleased you enjoyed our Italian extravaganza. We will look forward to welcoming you back for the next stop on our culinary tour of Europe!
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Review from E G (Son of Resident) published on 9 October 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you very much for taking the time to write this lovely review. Myself and the team really appreciate it. I am very pleased that you are happy with the care. Thank you again.
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Review from A P (Wife of Resident) published on 30 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you very much for taking the time to write this lovely review. Myself and the team are very pleased your experience was a positive one for the both of you and we very much look forward to welcoming your husband back again and seeing you again soon. Thank you again, John.
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Review from Nicola C (Granddaughter of Resident) published on 20 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you very much for taking the time to write this lovely review. Myself and the team really appreciate it. I am very pleased that you are happy with the care. Thank you again.
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Review from Michele F (Daughter of Resident) published on 20 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you very much for taking the time to write this lovely review. The team and I are very grateful and pleased that, so far, Mum's experience has been a good one. This will continue. Thank you again.
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Review from Karen B (Daughter of Resident) published on 12 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind words. We are so happy that your mum has settled in with us at Pittsmead Grange and is enjoying life here. Residents come first and foremost and we are very pleased to have exceeded expectations.
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Review from L S (Daughter of Resident) published on 11 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind review. We appreciate how difficult it is to make the decision to move a loved one into a care setting. We are so pleased that we were able to help relieve some of the upset this causes.
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Review from Alison T (Daughter of Resident) published on 11 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind words. We are delighted that your mum and dad have settled so well into Pittsmead Grange and enjoying life here. We look forward to many years of sharing fun times with them.
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Review from J L (Daughter of Resident) published on 11 September 2024
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Reply from John Cunningham, General Manager at Barchester Pittsmead Grange Care Home
Thank you for your very kind words. Looking after your mum was an absolute pleasure. We look forward to welcoming her back in October.
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The Review Score of 9.9 (9.929) out of 10 for Barchester Pittsmead Grange Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.929 for Barchester Pittsmead Grange Care Home is calculated as follows: ( (223 Excellents x 5) + (17 Goods x 4) ) ÷ 240 Ratings = 4.929
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Pittsmead Grange Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2024
Hi, my name is John and I am the general manager here at Pittsmead Grange Care Home.
I am a registered nurse by profession with over 35 years of experience working in the private care home sector and I am very proud to be leading the team here at Pittsmead Grange.
I aim to provide person-centred care alongside the highest level of service possible to each and every one of our residents. Our team is focused on designing an individual life enrichment programme to ensure each resident has activities tailored to them and their individual interests.
Nutrition is an integral part of daily living. At Pittsmead Grange our fully qualified chefs have developed a bespoke seasonal menu using fresh locally sourced produce to ensure each resident has a well-balanced choice whether at breakfast, lunch or supper.
I am extremely passionate in my job role and strive to ensure that my team work to the highest standards and share my knowledge with them to ensure that all have a full understanding of what my expectations as the general manager are to deliver exceptional and compassionate care to our residents.
Supporting, reassuring and communicating with residents and their loved ones is my highest priority and enriching our residents' lives to the fullest.
I feel extremely privileged to share this journey with our residents in such a luxury environment with outstanding residential and dementia care and for us as a home to ensure a smooth and settled transition for all into our beautiful home.
I look forward to meeting you.
Job Title: Deputy Manager
Joined: 2020
Hello, my name is Tammy and I am the Deputy Manager here at Pittsmead Grange Care Home.
I have worked for Barchester since September 2020, having worked in Health & Social Care since 2005 I soon found my passion for senior care, learning and training. In a relatively short time, I studied for my Level 5 Leadership & Management Diploma, Level 3 Palliative & End of Life Care and Bradford University Dementia Mapping. I am excited to be part of the team at Pittsmead Grange, they are caring and they are really keen to learn new skills, it’s great to be a part of that. The home is a fantastic place to work and I look forward to supporting our wonderful residents and their loved ones here.
Job Title: Administrator
Joined: 2024
Hello, my name is Emily and I am the Home Administrator at Pittsmead Grange Care Home. I have been working in care homes since I left school and have over 4 years of experience working within an admin/reception team. I am really excited to be working in such a beautiful environment and with such a great team. As the Home Administrator, I will be here to help our families with any questions they may have about their account, I will also be ensuring that the back office and front of the house are run efficiently. I really look forward to welcoming new residents and their families into our wonderful home.
Job Title: Head Chef
Joined: 2024
Hi, My name is Andrew and I am the head Chef here at Pittsmead Grange. I have worked in the care sector for over 30 years and I am very excited to have now joined one of the most highly respected care providers in the UK.
I will do my very best to make every mealtime a home-from-home experience using only fresh ingredients to provide nutritious and tasty meals. Most importantly, sitting and chatting over a cuppa with our residents is undoubtedly the best way to get to know their favourite foods or the things they may well be missing. And my kitchen team will then try to incorporate them into our menus to make the residents feel more at home.
Job Title: Activities Coordinator
Joined: 2024
Hello, my name is Debbie and I am the Activities Coordinator at Pittsmead Grange.
This is my first time working for Barchester, I am so excited to be part of such a wonderful team and experience the growth of our beautiful home. Throughout my career, I have worked in sports and entertainment including coaching a team of budding athletes. I also have a history of working as an entertainment manager for both Warner and Haven Holidays.
I am really looking forward to supporting our residents in living a full and enriched life every single day in our home.
Job Title: Head of Housekeeping
Joined: 2024
Hello, my name is Nicole and I am the Head Housekeeper here at Pittsmead Grange.
I have been in the care industry for 27 years and I look forward to being a part of this new adventure with my wonderful team. This is a beautiful new home and I will have great pleasure keeping it looking that way for all our residents and their families.
Job Title: Head of Maintenance
Joined: 2024
Hello, My name is Ray and I am the Head of Maintenance here at Pittsmead Grange. I am so pleased to be able to work in this luxury setting and I am really looking forward to meeting all our new residents and their loved ones.
Job Title: Senior Carer
Joined: 2024
Hello, my name is Constantin and I am excited to join the team at Pittsmead Grange as a Senior Care Assistant.
Caring for people is my passion and I bring over 10 years of experience in both the NHS and the private care sector to this new role. I look forward to contributing to the excellent care and support provided here and working with a team that shares my dedication to improving the lives of those we support. I look forward to this new chapter and the chance to contribute to Barchester's values of providing exceptional care.
Job Title: Senior Carer
Joined: 2024
Hello, my name is Abiola and I am a Senior Carer here at Pittsmead Grange. I am very excited to be part of the wonderful team here and I look forward to contributing to the values of Barchester and our home. Supporting our residents and their loved ones will always be at the heart of what I do.
I am really passionate about caring for people, particularly those living with dementia. I have many years of experience both in the NHS and the private care sector. I am always willing to go the extra mile to put a smile on someone’s face.
Job Title: Senior Carer
Joined: 2024
Hello, My name is Natasha and I am a Senior Carer here at Pittsmead Grange. It brings me great pleasure to be part of the wonderful team here opening such a fantastic new home. I have worked in the care industry for over 9 years and I continue to enjoy every day of it. Enriching the lives of our residents is at the heart of all I do and I pride myself in this.
I am very much looking forward to welcoming our new residents to the family and supporting them and their loved ones.