Fees are related to room size
No visiting restrictions however ask that relatives don't visit during mealtimes unless this is not practical.
On site Parking
Joseph Lodge has a Review Score of 9.1 (9.072) out of 10, based on 6 reviews in the last 2 years. Over all time Joseph Lodge has 6 reviews.
Review from Lesley K (Daughter of Resident) published on 11 February 2025
Submitted via Website •
Report
Reply from Chris Smith, Home Manager at Joseph Lodge
Thank you for such a glowing review, we are so glad we are able to offer your mother such comfort and care. We really do appreciate your kind words and as always these will be passed onto the staff team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Trevor B (Son of Resident) published on 27 January 2025
Submitted via Website •
Report
Reply from Chris Smith, Home Manager at Joseph Lodge
Thank you for reviewing us, we are very grateful for your views. I will pass on your compliments to the staff team, who as always deserve the positive feedback.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mary-Anne C (Daughter of Resident) published on 12 December 2024
Submitted via Website •
Report
Reply from Jo Edmeades, Registered Manager at Joseph Lodge
Thank you for your kind words! We're glad to hear that you find the staff at Joseph Lodge caring and professional. They work hard to provide the best support and care possible.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E S (Friend of Resident) published on 4 December 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Den F (Son of Resident) published on 8 November 2024
Submitted via Website •
Report
Reply from Jo Edmeades, Registered Manager at Joseph Lodge
Thank you so much for your kind words about Joseph Lodge and the care we provide! It truly means a lot to us to know that our commitment to compassionate and high-quality service is appreciated. Our dedicated team works tirelessly to ensure that every resident feels valued, comfortable, and well-cared for. Your positive feedback not only brightens our day but also reinforces our mission to create a warm and supportive environment for everyone who calls Joseph Lodge home. Thank you for sharing your experience with us!
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jennifer S (Daughter of Resident) published on 2 September 2024
Submitted via Website •
Report
Reply from Luke Baldock, Registered Manager at Joseph Lodge
Thanks, Jennifer, for the great review. Refurbishment of the hairdressing salon is about to start. Will keep you updated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.1 (9.072) out of 10 for Joseph Lodge is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.703 for Joseph Lodge is calculated as follows: ( (49 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 64 Ratings = 4.703
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.369 Points relating to the number of positive Reviews for Joseph Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 6 Positive Reviews ÷ 7.8 = 0.769
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
There are no Team Members posted yet