Joseph Lodge

399 Little Wakering Road, Barling Magna, Southend-on-Sea SS3 0GA
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9.1 6 Reviews
  • Joseph Lodge, Southend-on-Sea
Joseph Lodge is a care home for the elderly providing personal care to people with age related issues including dementia. The home is set in a beautiful rural location a short distance from the outskirts of Southend. The home has good transport links and is a short taxi ride from Shoeburyness train station and there is a bus route with a bus stop outside the home.

The home has 39 bedrooms across the ground and 1st floor. It has some larger rooms on site including two that would be suitable for couples. There is a lift to the first floor. Each bedroom has an ensuite facility. The home has a large lounge dinner on the ground floor which is adjacent to the home's kitchen. In addition to the main lounge there are two other small lounge areas, to enable residents to see visitors in private as well as providing alternative locations for them to relax and take part in the activities of the home. The home has access to a private physiotherapist should residents wish to purchase her services, a local chiropodist and hairdresser.

There is a laundry facility on the ground floor which caters for all residents personal and household laundry. The home has a large wheelchair accessible garden which can be entered from the main lounge dinner area.

The office, situated by the front door of the home, enables easy access to the Registered Manager for both residents and families. There is a small area which is used as a coffee point for relatives meetings with professionals, adjacent to the office.

The home is managed by a registered manager (NVQ level 5) and they are supported 24hrs a day by a team of senior care staff (NVQ level 3) and Health Care Assistants who are qualified to NVQ level 2 or Care Assistants who have the care certificate.

The care team are backed by Domestic, Laundry and Catering staff.

Care Provided by Joseph Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 39 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • Alzheimer's
  • Bariatric Care/Obesity
  • Head/Brain Injury
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • End of Life Care
  • Palliative Care

Good to Know

  • Owner
  • Senkoun Healthcare Wakering Ltd
  • Person in charge
  • Jo Edmeades (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (37)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 1

Funding & Fees Guide for Joseph Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,300 – £1,500
    • Self-Funded Residential Dementia Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Care £1,300 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,500
  • Fees are related to room size


  • (these prices are only a guideline, please contact Joseph Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • No visiting restrictions however ask that relatives don't visit during mealtimes unless this is not practical.


  • Parking
  • On site Parking


9.1

Joseph Lodge has a Review Score of 9.1 (9.072) out of 10, based on 6 reviews in the last 2 years. Over all time Joseph Lodge has 6 reviews.

Overall Experience

  • 5
  • 1
  • 0
  • 0
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Date Published

6
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Overall Experience  Overall Experience 5.0 out of 5

My mother, who is almost 100 years young, has been a resident in the home for a few months now.
When we came to view the home, we were met with smiles and courtesy by all the wonderful staff who gave as a complete tour. The staff are kind and caring and my mother always tells me how kind they are.
Her
room is both spacious, tidy and clean. Every time we visit her, which is several times a week, mum is always dressed with matching and coordinating clothes, not dressed in just anything will do. She is always clean and tidy.
We always get offered a cup of tea which is nice.
This is the third home mum has been in, the other two closed down, and it was a big shock for a lady of this age to comprehend what was happening but the staff were amazing and made her feel so welcome. A wonderful home for anyone needing or looking for the best in care and comfort.

Reply from Chris Smith, Home Manager at Joseph Lodge

Thank you for such a glowing review, we are so glad we are able to offer your mother such comfort and care. We really do appreciate your kind words and as always these will be passed onto the staff team.


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Overall Experience  Overall Experience 5.0 out of 5

A fabulous, warm, welcoming home, with lovely staff and spacious accommodation.
Mum's been there several weeks now and is very settled. The staff are obviously dedicated to residents which was clear from the moment we first walked in, randomly, and met one of the supervisors - given we arrived unannounced
it was an absolute pleasure to be treated so well from the get go.
There are comfy seats, private areas, a large dining table and plenty of space for families to visit their loved ones. Food is well presented, laundry done in-house and all is carried out with professionalism and a positive attitude - a testament to the excellent caring and thoughtful. The staff member who owns the home and takes an active role in its daily running. Thoroughly recommend.

Reply from Chris Smith, Home Manager at Joseph Lodge

Thank you for reviewing us, we are very grateful for your views. I will pass on your compliments to the staff team, who as always deserve the positive feedback.


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Overall Experience  Overall Experience 4.0 out of 5

My mum moved here a few weeks ago. She is bed bound so we were a little concerned that she may feel isolated.
She is flourishing, when I saw her on Sunday she was very chatty and said she was very comfortable and the staff are lovely.
We are really pleased with the care she is getting and the staff
are professional, caring and kind.
Mum is doing well here.

Reply from Jo Edmeades, Registered Manager at Joseph Lodge

Thank you for your kind words! We're glad to hear that you find the staff at Joseph Lodge caring and professional. They work hard to provide the best support and care possible.


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Overall Experience  Overall Experience 5.0 out of 5

The resident I visited with my friend was content and cheerful. However we had asked directions as no name was displayed near the road. The entrance was clearly marked and we were greeted quickly and in a friendly manner. Chairs skid a bit on the floor, as you get up the chair seems to slide back. No
drink offered but I have confidence if we needed water a carer would have brought a glass. We were only talking to our friend for 40 minutes or so.

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Overall Experience  Overall Experience 5.0 out of 5

Mum arrived at Joseph Lodge for respite care after 4 weeks in hospital, following a fall, resulting in a broken leg. Mum already had some minor mobility issues but was happy and coping well at home with family support for the usual bathing, meals, medication, shopping, etc.
After 3 weeks at Joseph
Lodge, now with greater mobility issues due to the accident, it became obvious that mum was not going to cope at home even with a care package in place.
From day one, the manager and the team at Joseph Lodge have been helpful, understanding, caring and compassionate, to both mum and family, with nothing being too much trouble.
Looking forward, we are very happy for mum to stay permanently now, with 24 hour care being key, with good food, nice room, a happy, friendly, safe and secure environment and she is settled and happy too.
Joseph Lodge has been refurbished by its new owners to high standard, being clean, tidy and spacious, with a dedicated team on hand, easy parking, we wish them well.

Reply from Jo Edmeades, Registered Manager at Joseph Lodge

Thank you so much for your kind words about Joseph Lodge and the care we provide! It truly means a lot to us to know that our commitment to compassionate and high-quality service is appreciated. Our dedicated team works tirelessly to ensure that every resident feels valued, comfortable, and well-cared for. Your positive feedback not only brightens our day but also reinforces our mission to create a warm and supportive environment for everyone who calls Joseph Lodge home. Thank you for sharing your experience with us!


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Overall Experience  Overall Experience 5.0 out of 5

My Mum went to Joseph Lodge on 12th August from hospital as unable to care for herself any longer. The staff are brilliant, nothing is too much trouble. They keep me informed and give a comprehensive update whenever myself or family visit. The home has recently opened after refurbishment and is very
clean and the decor is pleasing.
At present activities, hair salons, etc are yet to be introduced as they are still filling up with residents.

Reply from Luke Baldock, Registered Manager at Joseph Lodge

Thanks, Jennifer, for the great review. Refurbishment of the hairdressing salon is about to start. Will keep you updated.


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Current Review Score: 9.1 (9.072)

Overview of Review Score

The Review Score of 9.1 (9.072) out of 10 for Joseph Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.703 for Joseph Lodge is calculated as follows: ( (49 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 64 Ratings = 4.703

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.369 Points relating to the number of positive Reviews for Joseph Lodge is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 6 Positive Reviews ÷ 7.8 = 0.769

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Frequently Asked Questions about Joseph Lodge

What types of Care is Joseph Lodge registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Joseph Lodge provide?

Palliative Care & End of Life Care are other types of care provided.

How many Rooms does Joseph Lodge have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Joseph Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Joseph Lodge to the centre of Southend-on-Sea?

3.5 mile(s) as the crow flies, distance by road may be significantly further.